Palazzo Senior Apartments

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Palazzo Senior Apartments

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She listened and asked the right questions to make sure she understood what we were looking for and what to show us. She was easy to get in touch with for follow-up questions. They were also accommodating because I was doing the research before bringing our family member to see the property. There were multiple visits by different family members before bringing our loved one to see Pallazo.\n\nThe facility is clean. One negative is the 'cleaning product/deodorizing smell' that hits you as you first walk through the doors of the facility. There are two sides to Pallazo - Assisted Living and Independent Sr Living. I think the strong scent that you first notice is possibly to cover any possible odors from the Assisted Living side. As you move into the Independent side\nThat first smell isn't as noticeable.\n\nThe corporation that recently purchased Pallazo is renovating and updating the Independent side units and common public areas. There is a dining room, however it was closed at the time we visited. There weren't enough residents yet to have the main dining room open and serving meals. The Bistro is open, it features one hot lunch and dinner entree everyday. You can also order sandwiches, soups, salads and a daily desert item. They serve espresso/coffee type drinks and have free drip coffee available as well as well as cold water. They also have cookies, cake slices and pastries that can be purchased. There is a bar - that has happy hour serving wine and beer. There is a bartender- however, not sure if mixed drinks are offered.\n\nOur family member had a low budget. At the time we were looking, there were still units that weren't remodeled yet and were available for rent. The trade-off for renting a unit not upgraded was a tiny kitchen sink (bar sink sized). Also instead of a roll/walk in shower it is a tub-cut away situation. Older maple wood type cabinets vs. newer contemporary cabinets, flooring and color scheme. Without the upgrades, these were livable situations for our family member for $875/month - $910 total to include utilities, cable, garbage.\n\nHe moved into his third floor unit in [date removed] . He loves living at Pallazo. Has a glass of wine down stairs occasionally and is making friends. He likes that he can use taxi, uber and Sr transportation services to go to nearby Albertsons, Fry's, Target, restaurants and banking. The bus and city rail are right outside the fenced grounds if he wants to venture to other parts of Phoenix (Dr appts, VA (- he's a Veteran).\n\nThere are two elevators. One is a big elevator that you can fit a flat-bed type cart. The other elevator is small. Three adults comfortably- four almost touching shoulders. The big elevator has been out of service for a six week service/ upgrade. This has been inconvenient. During this time the smaller elevator experienced problems over multiple days - leaving the 2nd & 3rd floor residents stranded if stairs were not an option. Hoping the servicing of the big elevator will prevent any issues that would cause the elevator to be out-of-service for more that a couple days at a time in the future.\n\nOver all, moving into Pallazo has been a good experience for our loved one.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"My brother is very happy here!","reviewContent":"I appreciate how the staff keeps it very clean even in the laundromat. They have a very good selection on their food. When we asked for help in the apartment, for services, they respond quickly.","reviewerDisplayName":"Mariana","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Welcome Home!","reviewContent":"This place is beautiful! The community is well maintained inside and out. The employees from the office to housekeeping even maintenance are so professional. The tenants are all friendly and helpful. They even have activities for all to enjoy. The pool is well maintained.","reviewerDisplayName":"Susan G","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Review for Palazzo Senior Apartments","reviewContent":"I absolutely love it. I feel at home. They have been wonderful","reviewerDisplayName":"Anonymous","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Starting over after 50years!","reviewContent":"I'm the resident. The Palazzo is an over 55 apt community. I liked it because I can maintain my independent living life style. I have complete kitchen, etc. There is a Bistro service three meals a day, if wanted. AlaCarte. The amenities are nice, library, exercise room, bar, pool, etc. Place is kept very clean. Services such as housekeeping, pet sitting, laundry, as well as some personal assistance, are available on a cost basis. There are scheduled activities, if wanted. Population is varied.","reviewerDisplayName":"MA","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Review for Palazzo Senior Apartments","reviewContent":"I really like the Palazzo! It is clean, well run, with many daily activities. The residents here love it. I noticed a few negative reviews that I don't understand and don't agree with.\nThe grounds are keep up, the pool and spa are perfect. The maintenance people bend over backwards to help you.\nJust tour the place and you will see.\nNo care provided for independent senior living, but they do have an Assisted Living section, which is a plus. Food can be ordered separately and I'm told it is good. Activities-so so. It depends on the day, but they are trying hard to provide interesting activities. Value, very good. Many residents appreciate the low rent.","reviewerDisplayName":"Anonymous","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Review for Palazzo Senior Apartments","reviewContent":"The best place for my brother to live. [name removed] loves his new place. Every resident you meet is very friendly and says hello. The front staff smiling all the time helps us to ask questions. All the activities help everyone to feel good about themselves. They are really a family.","reviewerDisplayName":"Mariana G","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Friendly facility","reviewContent":"Most of the staff has been very friendly and helpful. The laundry facilities leave much to be desired, but they are renovating so hopefully that will change. My apartment is a good size. Fairly large compared to others I saw. Just right for me. The reason I picked this place was because I could afford it. 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6250 N 19th Ave, Phoenix, AZ 85015

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