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16621 North 38th Street, Phoenix, AZ 85032
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Susan D
-
Resident/client
5.0
My husband had wonderful time at Pacifica. The personnel were very attentive. I was kept in the loop when issued occurred I also liked that I that I didn't have to bring med meds and the doctors needing would come to him.
About the facility Pacifica Senior Living Paradise Valley
Find compassionate care options for assisted living and memory care at Pacifica Senior Living Paradise Valley. This community’s sunny campus in Phoenix, Arizona, lies in close reach to a wealth of fun things to explore throughout the metropolitan area, from shopping and dining to mountainous state parks that surround the city.
Community Amenities and Services
Pacifica Senior Living Paradise Valley’s well-trained staff ensure that your loved one will receive the proper care you’ve been seeking for their retirement. Services include 24-hour staffing, a licensed nurse available seven days a week, a specialized memory care program, assistance with a range of activities of daily living (ADLs), and more.
In the dining room, the community’s executive chef prepares three fresh meals each day with senior health in mind. After satisfying meals, residents have a multitude of outlets for relaxation and entertainment throughout their new home.
Participate in daily social programs, tend plants at raised garden beds, pamper yourself at the beauty salon, or set out on your own adventure in the Phoenix area. Whether enjoying the comforts of their new home or exploring the city, your loved one is sure to find a fulfilling lifestyle at Pacifica Senior Living Paradise Valley.
Living Arrangements
Pacifica Senior Living Paradise Valley...
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Senior living options offered
Assisted Living
Memory Care
Pricing for Pacifica Senior Living Paradise Valley
Total monthly costs depend on room type, select services, and the level of care needed.
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Assisted Living
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Studio
Starting at $XXXX/mo
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1 Bedroom
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2 Bedrooms
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Semi-Private
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Memory Care
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Studio
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Semi-Private
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Pacifica Senior Living Paradise Valley
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Compare
Pacifica Senior Living Paradise Valley
16621 North 38th Street, Phoenix, AZ 85032
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9.3
Review score
77 reviews
9.3
Review score
77 reviews
5 star
79%
4 star
14%
3 star
4%
2 star
0%
1 star
3%
10
Review score
44 reviews
10
Review score
44 reviews
5 star
98%
4 star
0%
3 star
0%
2 star
0%
1 star
2%
9.8
Review score
53 reviews
9.8
Review score
53 reviews
5 star
83%
4 star
13%
3 star
4%
2 star
0%
1 star
0%
9.6
Review score
75 reviews
9.6
Review score
75 reviews
5 star
70%
4 star
23%
3 star
1%
2 star
1%
1 star
5%
Studio
Starting at $X,XXX/moStudio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
Fee Discount
Reduces entrance fees required upon move in
Active promotion
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
No
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Memory Care, Residential Care Home
Care types offered
1
Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Amenities at Pacifica Senior Living Paradise Valley
Healthcare Services
- Staffing & Ancillary Services
- Memory Care
- High Acuity Care
- Diabetic Care
- Incontinence Care
- Medication Management
- Non-Ambulatory Care
Meals & Dining
- Guest Meals
- Professional Chef
- Low / No Sodium
- Special Dining Programs
- No Sugar
- Pureed Meals
- Vegan
- Vegetarian
- Meals Provided
Room Amenities
- Handicap Accessible
- Wi-Fi/high-speed internet
- Air Conditioned
- Wheelchair Accessible Showers
- Kitchenette
- Respite or Short Term Stays Offered
- Garden View
- Cable or Satellite TV
- Ground Floor Units
Community Amenities
Transportation & parking
- Property Convenient to Public Transit
- Transportation at Cost
- Resident Parking Available
- Uncovered Parking
Pets
- Cats Allowed
- Weight Limit (lbs)
- Dogs Allowed
Common areas
- Beauty Salon
- Indoor Common Areas
- Computer or Media Center
- Meeting Room
- Barber Shop
- Outside Patio
- Private Bath
- Outdoor Common Areas
- TV Lounge
Recreational areas
- Arts and Crafts Center
- Game Room
Services
- Beautician
- Housekeeping
Languages spoken
- English
- Spanish
- German
- French
Activities
- Reminiscence Programs
- Forever Fit
- Yoga / Chair Yoga
- Devotional Activities On-Site
- Pet-focused Programs
- Trivia Games
- Brain fitness / Dakim
- Day Trips and Outings
- Art Classes
- BBQs or Picnics
- Montessori Programs
- Live Musical Performances
- Birthday Parties
- Cooking Classes
- Stretching Classes
- Activities On-site
- Resident Band or Musicians
- Holiday Parties
- Live Dance or Theater Performances
- Activities Off-site
- Karaoke
Reviews
for Pacifica Senior Living Paradise Valley
Write a review
A Place for Mom has scored Pacifica Senior Living Paradise Valley with 9.3 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Pacifica Senior Living Paradise Valley has 77 reviews with an average "overall experience" of 4.6 out of 5.
Overall Rating
4.6
Cleanliness
4.8
Friendliness
4.8
Care Services
4.7
Staff
4.7
Meals & Dining
4.4
Activities
4.7
Value for Cost
4.7
A Place for Mom has scored Pacifica Senior Living Paradise Valley with 9.3 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Pacifica Senior Living Paradise Valley has 77 reviews with an average "overall experience" of 4.6 out of 5.
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1-20 of 77 reviews
Susan D - Resident/client
Assisted Living
October 30, 2024
My husband had wonderful time at Pacifica. The personnel were very attentive. I was kept in the loop when issued occurred I also liked that I that I didn't have to bring med meds and the doctors needing would come to him.
Response from Pacifica Senior Living Paradise Valley
October 30, 2024
Thank you Susan for your positive recommendation of Pacifica Senior Living Paradise Valley! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
Anonymous - Family/friend
Memory Care
October 18, 2024
my family's experience
The idea of cottages and the secured area for residents to wander around. That there are different levels of care as needed for residents. Improvement would come if staff was more helpful in the cottages. They seem to acknowledge concerns but no effort made to correct the concerns.
Patrick Miano - Toured community
Assisted Living
September 29, 2024
Touring Pacifica
The staff and residents are helpful and friendly. They allow you to feel at home. The food looks good and they accommodate special diets. I must admit I was impressed when I toured the facility. The staff seems interested in the residents, who seem content.
Response from Pacifica Senior Living Paradise Valley
October 1, 2024
Thank you Patrick for your positive recommendation of Pacifica Senior Living Paradise Valley! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
KR - Family/friend
Assisted Living
September 4, 2024
Review for Pacifica Senior Living Paradise Valley
It was a difficult to realize that she needed more care than I could provide. Thanks to the recommendations I was able to find a community that not only meets her needs but provides an atmosphere that we are both comfortable with. I would recommend it highly.
Response from Pacifica Senior Living Paradise Valley
September 5, 2024
Kr, thank you for sharing these kind words with us about our community. It means the world to our team at Pacifica Senior Living Paradise Valley!
Marlene Brandemuehl - Family/friend
Memory Care
May 23, 2024
2 months in…
Pacifica has been a great facility. If there was a section titled Communication I would have given it a 4 but that’s really been my only issue. They were 5 star communicators before we signed. It’s been nothing urgent and with being a new family to this entire process, we had a lot to learn. We don’t know what we don’t know so I’ve learned to ask a lot of questions and guide the level of care for my father from there.
Response from Pacifica Senior Living Paradise Valley
May 31, 2024
Thank you Marlene for your positive recommendation of Pacifica Senior Living Paradise Valley! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
Nancy G - Family/friend
Memory Care
April 22, 2024
They care
My ex-spouse (for whom I serve as healthcare POA), has been a memory care resident with Pacifica at Paradise Valley for a year and a half. From our initial visit, through the creation of his care plan, actual move & subsequent daily care, both he & I have been treated with professionalism, respect, empathy & wisdom. My input & perspective have been honored & welcomed as treatment plans are updated to provide him the appropriate care he deserves as the disease progresses. I feel they all sincerely care.
Response from Pacifica Senior Living Paradise Valley
April 26, 2024
Thank you Nancy for your positive recommendation of Pacifica Senior Living Paradise Valley! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
William S - Family/friend
Assisted Living
April 8, 2024
An Outstanding Facility
It would be hard to overstate how impressed I am with the facility and the staff. Everyone is professional, friendly, and demonstrates a willingness to make residents comfortable. The marketing director has been particularly helpful and ma de a difficult move easier and more comfortable. The residents care director is very knowledgeable and responsive which gives me a high level off confidence that my daughter will be properly cared for. I would highly recommend Pacifica to anyone.
Response from Pacifica Senior Living Paradise Valley
April 12, 2024
Thank you William for your positive recommendation of Pacifica Senior Living Paradise Valley! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
Michelle R - Resident/client
Assisted Living
December 22, 2023
The men and women are great caregivers. They are very helpful and so nice.
Response from Pacifica Senior Living Paradise Valley
December 27, 2023
Thank you Michelle R for your positive recommendation of Pacifica Senior Living Paradise Valley! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
Holly M - Family/friend
Assisted Living
December 22, 2023
Caring staff
I sing praises of the entire staff at Pacifica. From cleaners to maintenance to caregivers to nursing and beyond show true compassion and care!
Response from Pacifica Senior Living Paradise Valley
December 27, 2023
Thank you Holly M for your positive recommendation of Pacifica Senior Living Paradise Valley! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
Rhonda H - Family/friend
Assisted Living
December 8, 2023
Good Decision!!
I have found everyone to be extremely helpful with helping me get my mom situated and comfortable in her new living arrangements. The staff is always there to answer any questions and help in any way they can. It's an open door policy which makes it feel more like a family. My mother loves her apartment and the cleanliness of the facility.
The nursing staff is always there to make sure my mother receives all her care. Just knowing that the staff has my mom's best interest in mind and goes above and beyond to make sure she's happy has taken a lot of pressure off of myself. I am thankful that my mom is in good, caring hands.
Response from Pacifica Senior Living Paradise Valley
December 11, 2023
Thank you Rhonda H for your positive recommendation of Pacifica Senior Living Paradise Valley! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
Petra T - Family/friend
Assisted Living
November 17, 2023
Great Home for Mom
Caring home environment. My mom's last year of life made very comfortable.
Response from Pacifica Senior Living Paradise Valley
November 17, 2023
Hi Petra T, we are so glad our team could exceed all of your expectations. Thank you for taking the time to leave this positive review for our community! We look forward to seeing you again at Pacifica Senior Living Paradise Valley.
KR - Family/friend
Assisted Living
November 14, 2023
Review for Pacifica Senior Living Paradise Valley
We picked this community, because I liked the cottage feeling. The staff was friendly and answered all questions. Seems more like a home atmosphere which was better for my mom.
Response from Pacifica Senior Living Paradise Valley
November 14, 2023
KR, thank you for sharing these kind words with us about our community. It means the world to our team at Pacifica Senior Living Paradise Valley!
Anonymous - Family/friend
Assisted Living
September 14, 2023
Pacifica Senior Living review
The staff members are nice, but there is just not enough and they have difficulty reaching out loved one by phone due to the staffing shortages. When it comes to the quality of care that is so far so good. We have never seen any meals, and there were no activities going on until recently. Based on the experience we have had so far, we would recommend this community to other families but with the understanding that communication can be difficult
Response from Pacifica Senior Living Paradise Valley
October 20, 2023
We appreciate that you took the time to provide us feedback. And we also appreciate your compliment about our quality of care. We read every online review and whenever possible use comments as teachable moments. With regard to staffing, we follow the guidelines given by our licensing requirements. If you have any additional concerns, we suggest that you talk directly to the executive director.
Anonymous - Toured community
Assisted Living
August 8, 2023
Tour experience
My tour with Pacifica Senior Living Paradise Valley was terrible. I walked into their lobby. Nobody knew about our appointment. The lobby looked like it was a storage room with boxes and stuff stashed everywhere. I didn't get to have a tour because they stated they didn't know about my appointment.
Response from Pacifica Senior Living Paradise Valley
August 15, 2023
We sincerely apologize that we missed your appointment and it was miscommunication on our end. The community staff checked the record book and saw that your tour was scheduled. Unfortunately, you arrived just after our community-wide deliveries from Amazon were dropped off and it was human error. Not that this is an excuse but you deserve an explanation. We would like to show you around our community during a time when it is less hectic.
Anonymous - Toured community
Memory Care
May 23, 2023
Tour experience
I toured with Pacifica Senior Living Paradise Valley and it has two buildings. The rooms in one and meals and activities in the other. That set up was not going to work out well for our mother. Plus, there was no outdoor courtyard or area to sit enjoy the weather. These are the main reasons we did not choose Pacifica.
Response from Pacifica Senior Living Paradise Valley
July 10, 2023
While we would like to have been the place that you chose, it seems that our floorplan did not quite meet your needs. We hope that you found what you were looking for and wish you all the best.
CJ - Family/friend
Memory Care
March 21, 2023
Mixed feelings
I chose this place due to the fact I thought it was an ideal setting for our loved one. I wish the administrative staff would stay in touch when loved ones contact them. I have tried to call the resident care director about upcoming appointments and concerns. It takes too long to hear back. I also was told that patients in memory care could have free cable TV in their rooms, only later to learn from someone else that is not true.
Please know that keeping in touch with family members is important in retaining your clients.
Response from Pacifica Senior Living Paradise Valley
April 4, 2023
Dear CJ,
Due to HIPPA rules (Health Insurance Portability and Accountability Act), we are restricted from commenting regarding a current or former resident’s care. You can rest assured that we are in daily contact with those who have medical Power of Attorney (POA) with regard to a resident’s care. Beyond that, we are not at liberty to share this information any further so we suggest that you seek out the POA directly.
Joyce B - Family/friend
Memory Care
October 31, 2022
Outstanding memory care facility
In July, I unexpectedly was thrown into the world of memory care assisted living, and for those people who have had to experience this, it can be greatly overwhelming from the hospital to the behavioral health center to finding a safe reliable memory care assisted living facility that actually had an opening. Luckily, we found Pacifica Senior Living Paradise Valley and was able to place our loved one here.
We have been with Pacifica Senior Living for three months now. They have been and are still fabulous. Everyone we have been in contact with from Admin, Nursing, caretakers, maintenance, and front office are always pleasant. They meet our current needs and have demonstrated they truly care about their residents and the family of the residents. Truly a 5-star facility.
Response from Pacifica Senior Living Paradise Valley
December 9, 2022
Hello, thank you for sharing your five-star review. We understand what a difficult situation this can be and we are happy to be of service to you. We are extremely proud of our award-winning community and staff. Please feel free to reach out at any time, we are here to serve you and will all always do our best! Thank you again, we hope you have a wonderful day.
E.B. - Family/friend
Assisted Living
September 13, 2022
The overall care was exceptional, compared to where my mother was prior.
Anonymous - Family/friend
Assisted Living
January 5, 2022
Help needed
Facility was nice in the beginning. Right now they are having issues with staffing, meals and Covid doesn't help much. Other facilities are below this facility the other facilities I toured are near by not like Pacifica Senior Living.
Response from Pacifica Senior Living Paradise Valley
January 8, 2022
Thank you for taking the time to share your review, your opinion is very important to us.
Elfrieda K - Family/friend
Assisted Living
July 20, 2021
I was referred to Pacifica at a time when I was at my wits end. The manager walked me through the process (paperwork, etc.) - she even took the time to come to my house and help me twice. Then I have been relieved and very grateful for the excellent care that my husband received. I would recommend Pacifica to anyone. I'm truly thankful.
Response from Pacifica Senior Living Paradise Valley
October 30, 2021
Elfrieda K, thank you for your kind words and this wonderful review!
Neighborhoods around Pacifica Senior Living Paradise Valley
See what the neighborhood has to offer and what’s nearby:
Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Arizona regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Arizona regulations for Assisted Living.
Frequently Asked Questions about Pacifica Senior Living Paradise Valley
Pacifica Senior Living Paradise Valley offers Studio, 1 Bedroom, Semi-Private and 2 Bedrooms. Learn more.
A Place for Mom has scored Pacifica Senior Living Paradise Valley 9.3 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (602) 787-0800 to reach a resident at Pacifica Senior Living Paradise Valley.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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