New Perspective Rosedale

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New Perspective Rosedale

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First - I didn't think I needed to be there and that is me. No reflection on New perspective. Very friendly and remembered my name from the get go - but that is as far as it went. I never felt like a member of the community. Management was professional and helpful but the staff seems to need more training. Staff was friendly and polite but many times did not know how to help me (side bar: I had trouble getting from vertical to horizontal and could not get off the floor if I fell). Not one staff member used the standard strap to help me (except the nurse) even though I was assured they had all been trained to use it. Second; the time between pushing the help button and getting help most times was way too long (once over an hour and then only got help because a staff member entered for a totally different reason). Food was good and waiter staff were excellent.\nThe food was great and I can't say enough good things about wait staff. My only complaint is when I pushed the need help button it took way too long to respond. I brought this up with management and they responded by using my button and called for help which showed up within minutes.","reviewerDisplayName":"James W","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"New Perspective Rosedale","reviewContent":"What we like the most about the community is that it is a smaller community, very homey and friendly. Yes, we would recommend New Perspective Rosedale to other families.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Our family's experience","reviewContent":"We started my Uncle out in an assisted living apartment but found that he was not adjusting well. He has since been moved to a memory care unit where he seems to be doing better but he is not happy that he is not at home. He hasn't been very cooperative in joining in on activities but he seems to like the food and in general the staff although he complains when they are talking in Spanish or Somali because they are too loud. We have also been having issues with getting him a phone line set up. Century Link says it works on their end but not at his apartment. We are still trying to figure that out. One issue that I have is that at times it has been difficult to find a staff member if we need assistance and if we have questions. They seem a bit short staffed. I know this is prevalent wherever you go.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for New Perspective Rosedale","reviewContent":"Staff is very caring and responsive.","reviewerDisplayName":"JM","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Our experience ","reviewContent":"We are very pleased, so far with New Perspective, Rosedale. My mother is engaged, comfortable, and really enjoys all of the activities. Yes, I would recommend it to others","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":" overall a nice community.","reviewContent":"Change of ownership screwed the food up. They just changed the nursing hours so we will see how that impacts care. The Director is not real friendly, but the rest of the staff has been great. The sales guy, [name removed] is an awesome first impression of the community.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Improve décor.","reviewContent":"Hard to deal with finance person ([name removed]?). Not friendly. Facility needs some updating. I would perhaps recommend this community to other families.","reviewerDisplayName":"Anonymous","experienceTypeId":3,"experienceTypeName":"I live or lived in this community"},{"reviewTitle":"Small caring community","reviewContent":"This is a great community. It is small, which allows for a very personal experience. The staff is all great. The 4 rating on quality of care is only based on not having enough aids to help on a timely basis. The quality itself is for the most part excellent. I do believe the issue is not finding good staff and budget constraints. Which I believe you will run into everywhere. It is a beautiful facility with many many different activities. I would recommend this place to anyone. However, I don't know if you are aware that they are changing management at the end of May I believe. It will no longer be Sunrise, it will be run by New perspective senior living. They say that nothing will change, we will see.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Nice people, but communication needs improvement","reviewContent":"My dad’s experience at Sunrise has been mostly positive. He likes the vast majority of the nursing staff and management. \nMy main issue is that it took weeks just to get his rent figured out. He was being billed for a higher level of care than he was actually receiving. The monthly statements are hard to decipher. When I asked questions no one had answers. Sure glad we didn’t opt for auto pay! \nThe most recent statement is still a mess but at least I feel we know what to expect for the rest of the year.","reviewerDisplayName":"Calista","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Lovely, homey place for mom, great care","reviewContent":"From the minute my sister and I walked into Sunrise of Roseville for our tour we knew this was where we wanted our mother to be. We did visit other places but ultimate decided on Sunrise. It is a smaller community. It has a very homey feel. Everyone is friendly and caring. Our mom only ended up being at Sunrise for four months before she passed, but the care she received was excellent. The nursing staff was attentive and communicated with us often. They responded to any questions or concerns quickly. My sister and I visited mom multiple times each week and were able to observe her in a variety of situations. We made the facility our home and took mom everywhere in the building and around the grounds and even into the neighborhood. She enjoyed going for walks in her wheelchair! If we had to make the choice again we would definitely choose Sunrise!","reviewerDisplayName":"Margaret Miller","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"New Perspective Senior Living","slug":"new-perspective-senior-living-10099","averageReviewScoreDisplay":8.3,"communityCount":40,"reviewCount":1225}},"communityName":"New Perspective Rosedale","leadgenCompleted":false}

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2555 Snelling Avenue North, Roseville, MN 55113

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New Perspective Rosedale offers assisted living and memory care in a warm, welcoming community just minutes from Rosedale Center, local parks, and top medical providers including Regions Hospital and nearby clinics. Our days are designed to bring purpose, comfort, and joy — from chef-prepared meals and engaging social and wellness programs to personalized memory care activities that foster meaningful connections. Families gain peace of mind knowing their loved one is supported by compassionate, attentive staff in a home-like environment. At New Perspective Rosedale, residents thrive, form friendships, and enjoy each day with dignity, connection, and care.

New Perspective Rosedale offers assisted living and memory care in a warm, welcoming community just minutes from Rosedale Center, local parks, and top medical providers including Regions Hospital and nearby clinics. Our days are designed to bring purpose, comfort, and joy — from chef-prepared meals and engaging social and wellness programs to personalized memory care activities that foster meaningful connections. Families gain peace of mind knowing their loved one is supported by compassionate, attentive staff in a home-like environment. At New Perspective Rosedale, residents thrive, form friendships, and enjoy each day with dignity, connection, and care.

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