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Monarch Pavilion Rehabilitation

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6825 Harry Hines Blvd, Dallas, TX 75235

For more information about senior living options:
(866) 374-4058
23 reviews
Add review
5 star
22%
4 star
35%
3 star
26%
2 star
0%
1 star
17%
See all reviews
Monarch Pavilion Rehabilitation
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Monarch Pavilion Rehabilitation hallway
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Anonymous
-
Family/friend
5.0
Review of Monarch Pavilion Rehabilitation
He says the nurses are treating him fine and he has not complained about them. The facility looks nice and clean on the inside. He wants regular food. No one is calling me. I do not expect them to call me about anything.

About the facility
Monarch Pavilion Rehabilitation

Monarch Pavilion Rehabilitation in Dallas, TX is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Nursing Homes

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Amenities
at Monarch Pavilion Rehabilitation

Healthcare Services

  • Staffing & Ancillary Services
  • High Acuity Care

Room Amenities

  • Wi-Fi/high-speed internet

Community Amenities

Common areas

  • Barber Shop
  • Beauty Salon
  • Indoor Common Areas
  • Outdoor Common Areas

Services

  • Laundry Service / Drycleaning

Activities

  • Activities On-site
  • Activities Off-site

Compare

Monarch Pavilion Rehabilitation hallway
Monarch Pavilion Rehabilitation

6825 Harry Hines Blvd, Dallas, TX 75235

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Brookdale Lake Highlands

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Iris Memory Care of Turtle Creek

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Walnut Place - AL/MC

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Review score not available
9.9
Review score
75 reviews
9.9
Review score
75 reviews
5 star
60%
4 star
24%
3 star
4%
2 star
3%
1 star
9%
9.7
Review score
46 reviews
9.7
Review score
46 reviews
5 star
81%
4 star
17%
3 star
2%
2 star
0%
1 star
0%
9.5
Review score
74 reviews
9.5
Review score
74 reviews
5 star
68%
4 star
12%
3 star
11%
2 star
0%
1 star
9%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
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2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Nursing Homes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for Monarch Pavilion Rehabilitation

23 reviews
5 star
22%
4 star
35%
3 star
26%
2 star
0%
1 star
17%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Monarch Pavilion Rehabilitation with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Monarch Pavilion Rehabilitation has 23 reviews with an average "overall experience" of 3.4 out of 5.
Overall Rating
3.4
Cleanliness
3.5
Friendliness
3.6
Care Services
3.4
Staff
1.0
Meals & Dining
1.0
Activities
3.7
Value for Cost
3.5
A Place for Mom has scored Monarch Pavilion Rehabilitation with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Monarch Pavilion Rehabilitation has 23 reviews with an average "overall experience" of 3.4 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 23 reviews
Tammi - Family/friend
Nursing Home
October 28, 2022
1.0
BAD PLACE TO SEEN LOVE ONE'S
Please don't seen your love one's to the this facility. My uncle was their for rehabilitation and they was trying to comment him permanent after we had already told them he was just there for rehab. They don't do anything they said they was going to do. He suppose to go rehab, he was there almost a week before they started doing something and it wasn't that much. He would call the nurse and they took there sweet time coming to change him. There was no hot water in his room and the place smell of urine. I complained and they would pass the buck to each other. We had to transfer my uncle to another facility because they didn't do anything for him. There just out for the money not the welfare of the patient. So PLEASE DONT SEEN YOUR LOVE ONE THERE. You will regret it.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Jennia - Resident/client
Nursing Home
October 2, 2021
1.0
Poor management and Dirty environment
Very poor and dirty environment. Residents not being attended to. Management only care about chart not the residents because of state inspectors. I don’t care attitude of Director of Nursing. Don’t bother to send your love ones there.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Value for Cost
2
Anonymous - Family/friend
Nursing Home
November 6, 2019
5.0
Verified Review
Review of Monarch Pavilion Rehabilitation
He says the nurses are treating him fine and he has not complained about them. The facility looks nice and clean on the inside. He wants regular food. No one is calling me. I do not expect them to call me about anything.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Nursing Home
November 6, 2019
4.0
Verified Review
Review of Monarch Pavilion Rehabilitation
They are doing a good job with catering to his needs and they're trying to get him to participate as much as possible in activities. He is kind of a homebody. I would only say that on the weekends, the response time's tend to slow down.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Family/friend
Nursing Home
November 6, 2019
3.0
Verified Review
Review of Monarch Pavilion Rehabilitation
They weren't giving him good care in the beginning, but now they are after he spoke with them. They should be taken care of in the beginning.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Anonymous - Industry reviewer
Nursing Home
September 3, 2019
0.5
terrible
The management staff will daily walk past the staff and residents knowing there is a ongoing staffing shortage they created and close their office doors. The on call phone is frequently turned off leaving staff without resources and residents without medications, treatments, and basic dignity and care. Staff is forced to care for residents with zero assistance from management and daily staffing shortage issues.
Cleanliness
4
Friendliness
4
Value for Cost
1
Care Services
0.5
Activities
4
Anonymous - Family/friend
Nursing Home
August 30, 2019
4.0
Verified Review
Review of Monarch Pavilion
So far so good. The main thing that I like about this place is that there isn't a smell. He likes the meals a lot and it is really clean.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Family/friend
Nursing Home
August 30, 2019
4.0
Verified Review
Review of Monarch Pavilion
At first, it took him some time to get acclimated to being there. The hallways could use more attention. He likes some of the meals and there are others that he doesn't like.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Family/friend
Nursing Home
August 30, 2019
3.0
Verified Review
Review of Monarch Pavilion
My loved one thought that the nurses were very nice.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Anonymous - Family/friend
Nursing Home
August 30, 2019
5.0
Verified Review
Review of Monarch Pavilion
From what my brother has told me, it seems like it's a really comfortable place. He says the nurses have been pretty good. My brother is kind of picky, but I know they take him whatever food he wants.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Nursing Home
August 30, 2019
4.0
Verified Review
Review of Monarch Pavilion
I like the facility and it is comfortable for my parents. One nurse is always willing to help me and give me a report of how they are doing. The food is good for them.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Family/friend
Nursing Home
August 30, 2019
3.0
Verified Review
Review of Monarch Pavilion
We had a couple issues, but I think they are getting panned out.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Anonymous - Family/friend
Nursing Home
August 30, 2019
5.0
Verified Review
Review of Monarch Pavilion
The communication is very good.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Nursing Home
August 30, 2019
4.0
Verified Review
Review of Monarch Pavilion
They are helpful and every time I have needed something they are right there to help. Maybe they could use more bleach or pine-sol when they are mopping. Sometimes they serve food my mom cannot have.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Family/friend
Nursing Home
August 30, 2019
4.0
Verified Review
Review of Monarch Pavilion
My loved one likes being there. The staff that takes care of her are very nice to her. They are courteous to her. The therapists are doing a pretty good job. Sometimes her room is not clean. I really do not hear from them, and I have to call and ask for information. We are not 100% happy with the administration.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Family/friend
Nursing Home
August 30, 2019
3.0
Verified Review
Review of Monarch Pavilion
The therapists are great. There are not mean, they just avoid work. Housekeeping doesn't come every day. They don't have meal options for those that have dentures. The communication is very lacking.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
C. Wallace - Industry reviewer
Nursing Home
January 21, 2019
4.5
Thumbs up
Home like environment, encouraging staff.
Cleanliness
3.5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Bill - Resident/client
Nursing Home
November 23, 2018
0.5
Crappy place
Staff very slow answering bell calls Under staffed Pleasant street appeal But the rest is very poor Everything is very outdated No phones or internet connections for lap top Have to get out of bed or call staff to turn or off lights Great lobby appearance that that is it Very 1970s ish.... No phones!!! No help to handicaoed in shower etc No shower chairs unless called for Place is very dangerous High risk in bathroom Unannounced government inspection is needed
Cleanliness
2
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1.5
Response from Monarch Pavilion Rehabilitation
November 26, 2018
Thank you for reaching out. We are sorry to hear your experience at our facility has not been satisfying. We take any complaint we receive seriously and your concern has been sent to facility administration for follow-up and investigation. If you would like to speak to someone at the facility directly, please forward your contact information to [removed] Providing your contact information will help expedite our communication. As an alternative, you may call our anonymous compliance hotline at [removed] to report your concerns. Thank you.
Anonymous - Family/friend
Nursing Home
January 30, 2018
5.0
Verified Review
My loved one hasn't been there long, but what I've seen has been great, and he says the meals are great.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Nursing Home
January 30, 2018
4.0
Verified Review
They are doing a good job. My loved one came from another facility, and he is getting good care at this facility. The room specialist is great. The patients that are there, you can tell they are being taken care of. They let me know when he went to the hospital and if he was coming right back or whatever. They would call and tell me everything they are doing with him.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-20 out of 23 reviews

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Frequently Asked Questions
about Monarch Pavilion Rehabilitation

Call (214) 845-6200 to reach a resident at Monarch Pavilion Rehabilitation.

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