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279 Horton Street East, London, ON N6B1L3
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Jackie
-
Child of resident/client
5.0
Very pleased
The staff members at Maple View Terrace has been wonderful from top to bottom - from the day to day workers, the maintenance team, the front desk workers and upper management are so friendly and treat our loved one and the other residents with respect. If we ever have any issues or concerns they are handled immediately. Our loved one really enjoys the meals, she says they are very good. We like how there is always security at the community. Our loved one is treated very well there and we would absolutely recommend the Maple View Terrace community to other families, it is a lovely place.
About the facility Maple View Terrace
Maple View Terrace in London, ON is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
Independent Living
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Amenities at Maple View Terrace
Healthcare Services
- Staffing & Ancillary Services
- Non-Ambulatory Care
- Medication Management
- Incontinence Care
- Memory Care
- Diabetic Care
Meals & Dining
- Vegetarian
- Meals Provided
- Special Dining Programs
- Restaurant Style Dining
- Guest Meals
Room Amenities
- Kitchenette
- Respite or Short Term Stays Offered
- Air Conditioned
- Bath Tubs
- Handicap Accessible
- Wi-Fi/high-speed internet
Community Amenities
On-site dining options
- Private Dining Room
- Café or Bistro
Transportation & parking
- Resident Parking Available
- Uncovered Parking
- Complimentary Transportation
- Transportation at Cost
- Property Convenient to Public Transit
Pets
- Dogs Allowed
- Cats Allowed
Common areas
- Library
- Central Fireplace
- Outdoor Common Areas
- TV Lounge
- Outside Patio
- Meeting Room
- Computer or Media Center
- Indoor Common Areas
- Beauty Salon
Recreational areas
- Game Room
- Piano or Organ
- Movie or Theater Room
Services
- Housekeeping
- Laundry Service / Drycleaning
Languages spoken
- English
Activities
- Karaoke
- Activities Off-site
- Live Dance or Theater Performances
- Holiday Parties
- Activities On-site
- Stretching Classes
- Birthday Parties
- Live Musical Performances
- BBQs or Picnics
- Art Classes
- Day Trips and Outings
- Live Well Programs
- Brain fitness / Dakim
- Trivia Games
- Educational Speakers / Life Long Learning
- Devotional Activities Offsite
- Wii Bowling
- Pet-focused Programs
- Devotional Activities On-Site
- Yoga / Chair Yoga
Compare
Maple View Terrace
279 Horton Street East, London, ON N6B1L3
Inspirit Residences
81 Base Line Rd W, London, ON N6J4Y5
Richmond Woods Retirement Residence
200 North Centre Road, London, ON N5X0B1
Longworth Retirement Residence
600 Longworth Road, London, ON N6K4X9
8.0
Review score
20 reviews
8.0
Review score
20 reviews
5 star
35%
4 star
40%
3 star
15%
2 star
10%
1 star
0%
8.0
Review score
5 reviews
8.0
Review score
5 reviews
5 star
60%
4 star
20%
3 star
0%
2 star
20%
1 star
0%
Review score not available
Review score not available
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
3
Assisted Living, Independent Living, Senior Apartments
Care types offered
2
Assisted Living, Independent Living
Reviews
for Maple View Terrace
Write a review
A Place for Mom has scored Maple View Terrace with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Maple View Terrace has 20 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.1
Friendliness
4.1
Care Services
3.9
Staff
4.5
Meals & Dining
4.0
Activities
4.0
Value for Cost
4.0
A Place for Mom has scored Maple View Terrace with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Maple View Terrace has 20 reviews with an average "overall experience" of 4 out of 5.
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 20 reviews
Jackie - Family/friend
Independent Living
February 22, 2023
Very pleased
The staff members at Maple View Terrace has been wonderful from top to bottom - from the day to day workers, the maintenance team, the front desk workers and upper management are so friendly and treat our loved one and the other residents with respect. If we ever have any issues or concerns they are handled immediately. Our loved one really enjoys the meals, she says they are very good. We like how there is always security at the community. Our loved one is treated very well there and we would absolutely recommend the Maple View Terrace community to other families, it is a lovely place.
anonymous - Toured community
Independent Living
April 15, 2022
Tour experience
Overall Maple View Terrace seemed like a good facility. There are more residents who live here because they offer independent living as well as assisted living. I wanted a place that only offered independent. The units were also a little too small for my liking.
Isolde - Toured community
Assisted Living
April 27, 2021
Our tour experience
I personally like older buildings, with all the woodwork that’s inside. But my loved one didn’t like it. She thought it was really dark. I just thought it was cozy! But there was no air conditioning there in that part of the home, and that would be really hard on her.
nitin patel - Family/friend
Assisted Living
April 8, 2021
nice place
affordable place. good retirement home
Anonymous - Family/friend
Independent Living
January 18, 2019
Mapleview Terrace
The PSW workers are excellent they took very good care of my parents most of them went above and beyond what was required. The Manager is excellent. The administration staff is not very organized and paperwork was either lost or not forwarded to whomever needed it. Unfortunately the number one thing we counted on was having the medication handled. This is where they failed the most. Upon first arriving medication was given for both of my parents but the staff lost one set of medications. It seems whenever we had a new medication being introduced the staff couldn't seem to dispense it. It got to the point where one parent took over dispensing their own medication as they could not count on the staff.
Anonymous - Family/friend
Independent Living
December 8, 2018
Maple View has been a good community for our father for the past 10 months. Unfortunately his health has declined causing hospitalization and now waiting for long term care to become available.
Kelly Mulvey - Family/friend
Independent Living
November 11, 2018
My Uncle is happy
My uncle is really enjoying his new lifestyle
MARY MACDONALD - Family/friend
Independent Living
November 10, 2018
Great place for respite
My Uncle stayed at Mapleview Terrace for 7 and 1/2 weeks for respite. They helped him get strong enough to go home by giving him his prescribed medications and good meals. The staff were very kind to him and their services were much appreciated. Without them, he wouldn't have been able to go home. It also helped him to get back into a regular routine of going to bed at a decent hour and getting up early in the morning. This is wonderful as his medications have to be taken it proper intervals for them to work. Thanks Mapleview Terrace!
Anonymous - Toured community
Independent Living
June 28, 2018
The location almost had me cancel as it's in a sketchy area of town. [Name removed] was very pleasant but I didn't like that I saw few residents. There was Bingo going on downstairs so maybe that accounted for it being so quiet. It was too much like her being back in her apartment. After seeing Ashwood Manor, it fell short.
Anonymous - Toured community
Independent Living
October 16, 2017
I was not as impressed with this venue. Although there were some good features, I found it lacking in many ways. It was not as clean and organized as I expected it should be. The people were nice, but it's not the place I want for my Mom. Thanks-[Removed]
Isolde - Family/friend
Independent Living
March 15, 2017
Mapleview Terrace
After viewing many different homes, mom decided on Mapleview Terrace. The room she chose was larger than some others that had higher prices. She has plenty of room for a love seat, twin bed (a double would be OK also), a small armoire, a TV cabinet and side tables, and the room comes with 2 closets. There is a lot of counter space in the bathroom with lots of storage underneath for her plastic drawer storage towers. She said there are many options for meals and snacks, and if you miss a meal such as lunch, because you were out, there are still options for sandwiches, fruit, cookies, etc. All the staff we have met are very friendly and accommodating. There is always some cleaning going on somewhere. It has a nice atmosphere for visiting and mingling and getting to know people. Mom seems happy there so far, but it has only been two weeks and she's not quite unpacked. Basic cable and telephone is included in the fee, you do not have to arrange this separately, they do it for you.
Susan Hancox - Family/friend
Independent Living
November 29, 2016
Great Place
We love it for my Mom she is very happy there . It is very clean, good food, good help when needed friendly staff .We are very happy she is there thanks again
Sharon Flynn - Resident/client
Independent Living
November 1, 2016
mapleview terrace respite
Mapleview Terrace was a great place to respite. I was there for 5 weeks in a cast. All the doors were wide enough for my wheelchair..The garden is the little slice in heaven in downtown London.. it made Mapleview feel twice as big. The garden is wheelchair accessible which was a huge bonus.. the food was delicious, the soup tasted like my grandmother made it.. the tv in my room with all those channels was a real treat since i have basic cable at home. The staff were very caring and friendly. i felt so welcome right from the first moment i arrived .
Paula Curran - Toured community
Independent Living
October 8, 2016
My family and I are very pleased with the advice given to us by A Place for Mom.
Thank you
Paula Curran - Toured community
Independent Living
October 8, 2016
My family and I are very pleased with the advice given to us by A Place for Mom.
Thank you
Anonymous - Toured community
Independent Living
September 9, 2016
Maple view terrace is very nice, airy and great atmosphere. I'm actually encouraging my uncle toward this one. He's still being stubborn, so it's out of my hands now.
Allinda - Family/friend
Independent Living
June 12, 2016
Fantastic Find!!
My mother-in-law moved into Maple View a little over a week ago. The process was made so much easier because of the staff at this facility. They were so accommodating and helpful throughout the process of touring facilities, deciding on the right place and time, and setting up the move. I cannot say enough about this location. Initially, we were not going to tour it as the location did not seem ideal, and from the outside, it did not look "exceptional". Once we stepped foot inside, though, that perspective changed. It is beautifully decorated and maintained. Very modern and fresh. Communal balconies on each floor, a beautiful secure courtyard, friendly and helpful staff on the reception desk, building security, good food and the list goes on. This facility has all the things that we felt our loved one needed at this point in her life. It gives us peace of mind that she will be allowed to maintain independent living, but ensure that she is eating well, clean and cared for.
Anonymous - Toured community
Independent Living
May 24, 2016
very impressed with this facility. Described as diamond in the rough & very true. The location at the first held me back from seeing but I was definitely glad I did go to view.
Elsie Andersen - Resident/client
Independent Living
March 30, 2016
Great place!
I stayed at Maple View Terrace fro Feb.24 to mar 26 2016. I went there after shoulder replacement surgery. My Husband was able to stay with me which was a blessing. I found the staff to be very friendly and helpful.
The meals were great, a good choice of healthy meals, if you didn't like what was on the menu you could ask for something else.
We stayed an extra eleven days because of the attention we received and it helped my healing a little more.
All things said I would recommend this place to anyone who needed Respite care.
Anonymous - Toured community
Independent Living
March 18, 2016
Review of Maple View Terrace - London, ON
We were very surprised by this place based one what you see in the brochure and on-line. The original appointment was schedule with Michael [Removed]. When we first arrived we had to actually go to someones office in order to let someone know we had arrived and when I asked for Michael I had learned he had left the company. This created a great deal of concern since no one notified us of this and we had just flown in from Bermuda for this meeting. Kathleen [Removed] proceeded to take us on tour. She immediately started showing us around. Unlike the other tours we did not start off talking about my Mom...she seemed to go right into showcasing the property. There really wasent much PROS on this property compared to the ones we saw. CONS There was too much diversity of residence in this property compared to its size. We found there were convalescing patients there (who were not retired) who primarily shared the floor that supported assisted living. When we went to the floor that provide assisted living we met the nurse on duty. She did not have a warm welcome and appeared not to be too happy. When leaving we wished her a good evening which she then countered by saying that she has to leave this job and go to her second job. This wasent very assuring that their staff was happy and potentially over worked. The facility is over 50 years old and you can see this when you look at the HVAC system. Plus its located in industrial area close to the railway tracks in the heart of London City. The social areas aside from the dining room and lobby were placed in the basement (which is dark). And finally we felt the rooms were too dark and very clinical (like a old hotel or hospital). This impacted our rating of this place.
Viewing 1-20 out of 20 reviews
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Ontario regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Ontario regulations for Assisted Living.
Frequently Asked Questions about Maple View Terrace
Maple View Terrace offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Maple View Terrace 8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (519) 434-4544 to reach a resident at Maple View Terrace.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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