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VERIFIED PARTNER
9420 N North Carolina Hwy 150, Clemmons, NC 27012
5 star
51%
4 star
23%
3 star
10%
2 star
13%
1 star
3%
8.4
Review score
1690 reviews
54 facilitiesFor pricing & availability:
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Jim D
-
Resident/client
4.0
Very helpful management and employees
Great management staff, understaffed, employees, good technicians and overworked CNAs food could be better.overworked drivers to medical appointments but great drivers. Great activities director, who always has something for residents to keep them busy like arts and crafts, bingo and outings, and very helpful to all residents.
About the facility Mallard Ridge
Mallard Ridge is a vibrant independent living community ideally located in the heart of the town’s business district with close access to nearby shopping and entertainment, churches, and medical care. Rich with history and tradition, yet filled with innovative spirit, Clemmons, North Carolina boasts numerous landscaped parks, serene campgrounds, and community-wide festivities.
Mallard Ridge offers several levels of care with their services. Exceptional staff members are available around the clock to assist with daily tasks. They also coordinate with residents and their families to develop individualized care plans centered around specific wellness goals. Their progressive memory care neighborhood puts dignity first, encouraging independence and recognizing each resident’s individuality.
Experience the luxury of intentional care without losing the joy of engaging social activities across the community. A full-time social director plans diverse community-led programs and events like wellness programs, card clubs, and local outings to help keep residents healthy, active, and social.
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Your Complete Guide to Independent Living
Senior living options offered
Assisted Living
Memory Care
Pricing for Mallard Ridge
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
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Studio
Starting at $XXXX/mo
Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Mallard Ridge
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Compare
Mallard Ridge
9420 N North Carolina Hwy 150, Clemmons, NC 27012
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2601 Reynolda Road, Winston-Salem, NC 27106
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4430 Clinard Rd, Clemmons, NC 27012
7.7
Review score
30 reviews
7.7
Review score
30 reviews
5 star
51%
4 star
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3 star
10%
2 star
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1 star
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Review score
83 reviews
9.9
Review score
83 reviews
5 star
59%
4 star
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3 star
6%
2 star
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1 star
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9.6
Review score
34 reviews
9.6
Review score
34 reviews
5 star
44%
4 star
29%
3 star
12%
2 star
12%
1 star
3%
8.8
Review score
12 reviews
8.8
Review score
12 reviews
5 star
59%
4 star
33%
3 star
0%
2 star
8%
1 star
0%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/moActive promotion
No
Active promotion
Veteran & Employee Discounts
Provides discounts to veterans, teachers and employees of certain companies.
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care
Amenities at Mallard Ridge
Healthcare Services
- Staffing & Ancillary Services
- Memory Care
- Incontinence Care
- High Acuity Care
- Diabetic Care
- Non-Ambulatory Care
- Medication Management
Meals & Dining
- Room Service
- Gluten-free
- Vegan
- Special Dining Programs
- Professional Chef
- Guest Meals
- No Sugar
- Low / No Sodium
- Vegetarian
- Meals Provided
- Restaurant Style Dining
Room Amenities
- Wheelchair Accessible Showers
- Air Conditioned
- Wi-Fi/high-speed internet
- Garden View
- Handicap Accessible
- Cable or Satellite TV
- Ground Floor Units
- Respite or Short Term Stays Offered
- Bath Tubs
Community Amenities
On-site dining options
- Café or Bistro
- Private Dining Room
Transportation & parking
- Uncovered Parking
- Resident Parking Available
- Complimentary Transportation
Pets
- Cats Allowed
- Weight Limit (lbs)
- Dogs Allowed
- Pet Care Available
Common areas
- Computer or Media Center
- Central Fireplace
- Outdoor Common Areas
- Library
- Beauty Salon
- TV Lounge
- Outside Patio
- Private Bath
- Indoor Common Areas
Recreational areas
- Arts and Crafts Center
- Piano or Organ
- Raised Garden Beds
Services
- Grocery Shopping and Errands
- Beautician
- Housekeeping
- Laundry Service / Drycleaning
Languages spoken
- English
Activities
- Happy Hour
- Gardening Club
- Art Classes
- Live Dance or Theater Performances
- Live Musical Performances
- Cooking Classes
- Day Trips and Outings
- Trivia Games
- Reminiscence Programs
- Stretching Classes
- Wii Bowling
- Community Service Programs
- Activities On-site
- Choir / Singing Club
- Brain fitness / Dakim
- Devotional Activities Offsite
- Pet-focused Programs
- Sensory-based Programs
- Activities Off-site
- Educational Speakers / Life Long Learning
- Walking Club
- BBQs or Picnics
- Devotional Activities On-Site
- Intergenerational Programs
- Yoga / Chair Yoga
- Karaoke
- Birthday Parties
- Live Well Programs
- Community Service Organizations
- Dances
- Holiday Parties
Reviews
for Mallard Ridge
Write a review
A Place for Mom has scored Mallard Ridge with 7.7 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Mallard Ridge has 30 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.3
Friendliness
4.2
Care Services
3.9
Staff
3.9
Meals & Dining
2.8
Activities
4.0
Value for Cost
3.8
A Place for Mom has scored Mallard Ridge with 7.7 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Mallard Ridge has 30 reviews with an average "overall experience" of 4 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 30 reviews
Jim D - Resident/client
Assisted Living
November 2, 2024
Very helpful management and employees
Great management staff, understaffed, employees, good technicians and overworked CNAs food could be better.overworked drivers to medical appointments but great drivers. Great activities director, who always has something for residents to keep them busy like arts and crafts, bingo and outings, and very helpful to all residents.
Response from Mallard Ridge
November 6, 2024
Thank you, Jim, for taking the time to review our community. We appreciate your feedback and will continue to update the areas as you suggested.
Anonymous - Family/friend
Assisted Living
October 25, 2024
Review for Mallard Ridge
I cannot recommend unless a person is VERY independent. I don't feel like my mother received the best care she could or should have. Especially when it came to her meals. I asked repeatedly about some serious problems with her meals and nothing changed. And no one seemed to care either. They either didn't know what to do or they said they would talk to the right people, or if I talked to the right people they assured me it would change but it never did. It was extremely detrimental to her health and well-being. She lost weight the entire time because she couldn't eat and it was all downhill.
Response from Mallard Ridge
October 29, 2024
We regret to learn about your experience. Your feedback is important to us, and we are committed to addressing your concerns promptly. Please contact Regional Director of Operations Kyle Jones at kyle.jones@navionsl.com to discuss your situation and collaborate on finding a resolution. We appreciate you bringing this to our attention.
Anonymous - Family/friend
Memory Care
December 13, 2023
A God Send when family needed a place loved one
What has made the Mallard Ridge community such a great experience so far are the staff members they have working there. We would recommend this community to other families based on the experience we have had so far.
Response from Mallard Ridge
December 14, 2023
Thank you for your positive feedback about Mallard Ridge! We're thrilled to hear that our team members have contributed to making your experience so great. Recommendations like yours mean the world to us, and we truly appreciate your trust and support. If there's anything more we can do to enhance your experience, please feel free to let us know. We look forward to continuing to provide excellent care and service.
Anonymous - Family/friend
Assisted Living
November 27, 2023
Overpromised based on staffing levels from nursing to aides to therapists
Over promise on the care on front end. Shared they always have 2 nurses at call so if one is busy the other can provide immediate care ... that was not the case.
I am sure linked to staffing issues. The PT service they use is excellent.
The food was terrible and always the same.
The admissions director was amazing to work with as we moved in
Response from Mallard Ridge
November 28, 2023
We appreciate your feedback and apologize for any shortcomings experienced. We are working to address staffing shortages and improve dining options. Your input is valued and will be used to enhance our services. If you'd like to discuss these matters further, always feel free to reach out to our Regional Director of Operations, Kyle Jones, at kyle.jones@navionsl.com.
Anonymous - Toured community
Assisted Living
July 7, 2023
Tour of Mallard Ridge
We toured Mallard Ridge when searching for an Assisted Living facility for our loved one. This facility was great! Our tour guide was very friendly and accommodating. They were also great on follow-up and offered helpful hints and advice no matter which facility we chose.
Response from Mallard Ridge
July 11, 2023
Thank you so much for your kind words about our beloved community! We are glad you enjoyed your tour and found our team to be friendly and accommodating, and we certainly enjoyed your visit as well. We also appreciate your feedback on our follow-up, as we strive to point potential residents and families in the direction that best suits their needs. If you ever need anything in the meantime, please don't hesitate to reach out to us.
Karen - Family/friend
Assisted Living
June 22, 2023
Warm and friendly environment.
The staff is very helpful! I feel like it is a very warm environment, and everyone was friendly and came in right away and introduced themselves and told us what role they would be playing with my mother. They seem very responsive to any questions or concerns. They offer a lot of different activities, and seem to check frequently on my mother. Very positive experience!
Response from Mallard Ridge
June 26, 2023
Thank you for your positive review, Karen! We're glad you found our team to be helpful and the environment warm and friendly. We strive to be responsive to questions and concerns and offer a variety of activities. We appreciate your feedback and are delighted to have provided a positive experience for your mother, as she is such a valued member of our community. Always feel free to reach out to us if you ever need anything in the meantime.
Anonymous - Toured community
Assisted Living
February 23, 2023
My tour of Mallard Ridge
I toured this facility. It was clean and staff was friendly. Ultimately, I didn't think it was a good fit for my loved one.
Response from Mallard Ridge
February 24, 2023
Thank you very much for your kind and honest feedback. We wish we could've been the best fit for your loved one but always feel free to reach out to us if you ever need anything.
Anonymous - Toured community
Assisted Living
February 2, 2023
Tour Review
Our family had an in-person tour and it was a really nice tour experience but the community itself was too larger for our loved one.
Response from Mallard Ridge
February 3, 2023
Thank you very much for taking the time to leave us your kind and honest feedback. We thoroughly enjoyed your visit and always feel free to reach out to us if you ever need anything in the future.
Anonymous - Family/friend
Assisted Living
September 6, 2022
The Community as a Hole Has Been a Good Experience for My Loved One
Overall it has been a very good experience for us. The staff are receptive to hearing from the family about our feedback and are willing to work with the family to improve things for our loved one.
The community is supposed to be able to accommodate dietary restrictions such as low salt, and chopped food. There are times that these accommodations aren't met, and there times the meals are received very late after requesting the items to eat. The meals could be more appetizing for the residents tastes.
Anonymous - Family/friend
Assisted Living
June 2, 2022
Just like home, but better
It is uniquely outstanding that everyone who has gone to visit my mom has contacted me to say they've never seen anything like Mallard. It's clean, lots of staff around, and everyone is helpful & attentive. Their philosophy is they want people to be as independent as possible, but they are there to give help when needed. They offer support without control. They have a lot of services that make me feel good as someone who's in charge of my moms care. We toured 10 places, but the staff and residents are incredibly active here and it feels energetic. When you walk in, everyone's in the halls visiting, talking, moving, and going. They aren't in their rooms watching TV, dazed off or sleeping. It's like you've stepped into a hotel, everyone is busy and happy. I found it remarkable that compared to other places, the residents here were all dressed and nicely groomed. They all had their hair done, they looked cared for and clean. No one looked disheveled.
It's important to mention that my mom is at a distance from us. She wanted to stay in North Carolina because she has friends there, but I live in Florida and my brother lives in Chicago. We needed a place that would really care for her, and they have a lot of services in place to do just that. They are expensive, but worth it. Those are some of the few things that make Mallard Ridge a stand out place!
Charles T - Family/friend
Assisted Living
May 20, 2022
Go see Mallard Ridge
Our first impressions of Mallard Ridge has been great. The staff has been very good to us so far, anyone I have talked to has been so willing to talk and help in any way. I would give [name removed] the wellness director high praises, she has been phenomenal. All of the med techs have been too. Really just all the staff that we have come into contact with here are great. I would definitely recommend them to others looking.
anonymous - Family/friend
Assisted Living
December 14, 2021
Needs imrpovement
It is a very nice building/property and all the décor is beautiful. They also have a java café with coffee and snacks. They do offer free transportation which is a plus. The people are very friendly but they are extremely understaffed so there are a lot of mistakes and confusion. The food is very bad and the service has not been good either. Residents usually have to wait about an hour for their food, we are hoping to see improvements here soon. It is very disorganized and we have been disappointed. They just got bought out so we have high hopes for the new management.
anonymous - Toured community
Assisted Living
May 5, 2021
Tour of Mallard Ridge
The tour that we took of Mallard Ridge was ok but I was not pleased at all with the facility. It was very outdated.
Dagr D - Family/friend
Assisted Living
January 16, 2021
not impressed
Nice building but high staff turnover, staffing agency is used so residents have different caregivers every day who are just there for the paycheck. Our loved one was left alone most days, sometimes wearing other people's clothing, dirty stained clothing, and some personal items went missing. Definitely not worth the high price.
Dagr D - Family/friend
Assisted Living
January 15, 2021
Terrible
My loved one was at MR. I would not recommend it. High staff turnover. Always a different face for the residents so they cannot get used to a consistent caregiver, food looked awful and one resident said the roast beef was all gristle and dried out, they don't have enough staff to take care of the residents but they sure do charge a hefty fee. My loved one was always thirsty and frequently unshowered, messy hair, clothing on backwards, wearing other resident's clothing. The staff just does not care or pay attention to details. The building looks nice but that's about it.
Robin Steen - Family/friend
Memory Care
June 25, 2020
Mallard Ridge Assisted Living for Mom
My Mother was a resident here for 6 months. Thanks to [name removed] for getting her in to undergo rehabilitation after falling. The staff always treated her with loving kindness. My Mother enjoyed playing the piano there and having residents and staff come in the activity room to sing or just listen. My Mother has since passed. I will always have fond memories of her stay at Mallard Ridge.
Carol S Cox - Family/friend
Memory Care
May 7, 2019
Excellent Experience!
We placed mom here earlier this year and she has been the happiest I've seen her since having to place her in a memory care facility. The staff has been wonderful and the care has been excellent. Mom seems to be more active at Mallard Ridge and we so appreciate everything they've done for mom.
Anonymous - Toured community
Memory Care
January 3, 2018
I wasn't impressed. It was very big, noisy, and impersonal. The person I met with had to look up basic info, such as costs, which should have already been done, since I had a scheduled appointment. They don't have a current available room, anyway, but I wouldn't consider it if so due to its size and more remote location.
Anonymous - Family/friend
Memory Care
December 28, 2017
Not the greatest
They 'res a lot of good people working at Mallard Ridge and some not so good. I guess they've decided that older people don't care for quality food. One day at breakfast you get a meat and the next day you don't. Seems they can't afford hand towels either. I will say the place is clean though. I've often remade our family members bed. The top cover was somewhat neat, but the sheets looked like some had rolled in them. I'm sure the owners wouldn't want to have their family member there, having to eat the food. I do want to repeat, some of the staff are the best and really care about older adults. It's the bad ones that hurt the place, like one that put our family member and then told her that it was her break time. She left her there without the water running. I know some older adults are harder to get along with and stubborn. It takes a special person called to work with them. For what Mallard Ridge charges, they could do better. Guess the bigshots are enjoying their breakfast at a nice place. I've heard lots of people talk about the food being bad, even some employees.
Anonymous - Toured community
Memory Care
September 20, 2017
After the Tour
The community I saw is very nice and we would have gone with them but we got a better deal from a different community. It was a substantial difference. The tour I had was really nice.
Neighborhoods around Mallard Ridge
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the North Carolina regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about North Carolina regulations for Assisted Living.
Frequently Asked Questions about Mallard Ridge
Mallard Ridge offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Mallard Ridge 7.7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (336) 775-2205 to reach a resident at Mallard Ridge.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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