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250 Water Tower Court, Macon, GA 31210
For pricing & availability:
5 star
52%
4 star
23%
3 star
10%
2 star
10%
1 star
5%
8.5
Review score
1108 reviews
35 facilities
1818 Photos available
22 Floor plans available
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Emily R
-
Child of resident/client
5.0
Highly recommend memory care that treat you like family.
We loved it at Madison Heights!
For a memory care unit, they are the nicest people. They make you feel welcome and like family. The patients are treat like family and really make them feel at home.
About the facility Madison Heights at Prado
As a memory care home, we at Madison Heights at Prado make it a mission to encourage seniors who require Alzheimer’s and dementia care services to live life with purpose each and every day by offering superb care with an emphasis on comfort, respect, and dignity. With a leadership team from strong backgrounds in senior living in their respective roles, we have the means and the passion that it takes to foster a thriving memory care community.
Community Amenities and Services
Designed to make residents’ lives simpler, our community strives to offer the highest quality services and amenities we can so residents feel most at home. We provide housekeeping, beautician, and laundry services so residents don’t have to worry about a thing. As a memory care facility, our community features a secured community, enclosed courtyard, and both indoor and outdoor walking paths. Each of our licensed associates have undergone specialized memory care training. Further medical services include diabetic, ambulatory, and incontinence care, as well as medication management. We have a doctor, dentist, podiatrist, and multiple therapists on-site and at residents’ disposal.
When a senior joins our home, they have access to a wide variety of services and amenities. With indoor and outdoor...
Read more
Senior living options offered
Memory Care
Pricing for Madison Heights at Prado
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Memory Care
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Compare
Madison Heights at Prado
250 Water Tower Court, Macon, GA 31210
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5471 Thomaston Road, Macon, GA 31220
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8.8
Review score
39 reviews
8.8
Review score
39 reviews
5 star
52%
4 star
23%
3 star
10%
2 star
10%
1 star
5%
9.7
Review score
33 reviews
9.7
Review score
33 reviews
5 star
88%
4 star
3%
3 star
3%
2 star
0%
1 star
6%
9.4
Review score
17 reviews
9.4
Review score
17 reviews
5 star
76%
4 star
12%
3 star
12%
2 star
0%
1 star
0%
8.2
Review score
17 reviews
8.2
Review score
17 reviews
5 star
59%
4 star
29%
3 star
6%
2 star
0%
1 star
6%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Memory Care
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Amenities at Madison Heights at Prado
Healthcare Services
- Memory Care
- Staffing & Ancillary Services
- Incontinence Care
- Diabetic Care
- Medication Management
- Non-Ambulatory Care
Meals & Dining
- Professional Chef
- Restaurant Style Dining
- Guest Meals
- Meals Provided
- Vegetarian
- Special Dining Programs
Room Amenities
- Wi-Fi/high-speed internet
- Wheelchair Accessible Showers
- Air Conditioned
- Cable or Satellite TV
Community Amenities
Transportation & parking
- Property Convenient to Public Transit
- Transportation at Cost
- Complimentary Transportation
- Resident Parking Available
Pets
- Cats Allowed
- Dogs Allowed
Common areas
- Meeting Room
- Barber Shop
- Beauty Salon
- Indoor Common Areas
- Library
- Central Fireplace
- Outdoor Common Areas
- Outside Patio
Recreational areas
- Raised Garden Beds
Services
- Laundry Service / Drycleaning
- Beautician
- Housekeeping
Languages spoken
- English
Activities
- BBQs or Picnics
- Visiting Chaplain or Priest
- Live Well Programs
- Birthday Parties
- Day Trips and Outings
- Live Musical Performances
- Visiting Rabbi
- Pet-focused Programs
- Devotional Activities On-Site
- Yoga / Chair Yoga
- Reminiscence Programs
- Brain fitness / Dakim
- Trivia Games
- Devotional Activities Offsite
- Activities Off-site
- Holiday Parties
- Activities On-site
Reviews
for Madison Heights at Prado
Write a review
A Place for Mom has scored Madison Heights at Prado with 8.8 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Madison Heights at Prado has 39 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.2
Friendliness
4.3
Care Services
4.2
Staff
4.5
Meals & Dining
4.4
Activities
4.0
Value for Cost
3.9
A Place for Mom has scored Madison Heights at Prado with 8.8 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Madison Heights at Prado has 39 reviews with an average "overall experience" of 4 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 39 reviews
Emily R - Family/friend
Memory Care
October 30, 2024
Highly recommend memory care that treat you like family.
We loved it at Madison Heights!
For a memory care unit, they are the nicest people. They make you feel welcome and like family. The patients are treat like family and really make them feel at home.
Jennifer - Family/friend
Memory Care
July 12, 2024
Friendly and Caring community
Communication has been fantastic. About events going on. Keeping us apprised of Mom's involvement and participation or when she needs extra encouragement. Sends us photos etc. makes us feel better about not being with her all of the time.
Anonymous - Family/friend
Memory Care
May 31, 2024
Our Experience
My loved one was previously a resident at Madison Heights at Prado and the overall experience for us at this facility was good. The staff was good, however, there was not enough of them. The cleanliness and friendliness were great. As for the value for cost, it was very expensive.
Anonymous - Family/friend
Memory Care
June 8, 2023
Madison Heights at the Prado
We liked facility and [name removed] She was so helpful and caring. Continued checking on mom and us before we got her there. Mother gets good care. Love her room as it is like hers in the home she lived in. I'm comfortable not having to check on her every day. Would she rather be at her home? Yes but she also knows it's not possible and has been adjusting.
William - Family/friend
Memory Care
March 14, 2023
Very Helpful
They have a great staff at Madison Heights. They are very helpful to you and your loved ones.
anonymous - Family/friend
Memory Care
January 24, 2023
Our families experience
Based on our experience we would recommend this community to other but families need to make sure they read the contract and make sure the communication from the staff is transparent in regards to the finances. Also the house keeping could be improved, but overall our loved one is happy there.
Jennifer B - Family/friend
Memory Care
November 1, 2022
Highly recommended
What sticks out most about Madison Heights at Prado is the personal care and the constant interaction from the staff. They call me for anything and everything that might be in question, but if its something they can handle they take care of it. I do not have to worry about her as much as I did at her previous facility and that peace of mind is priceless. I would absolutely recommend this facility to those searching for memory care.
Annette - Family/friend
Memory Care
September 13, 2022
Beware of non refundable fees
I will say, the people were always very nice and it was very clean. The food looked great. Although our experience my not happen often, I still don't feel that it was right and I won't recommend this facility to anyone. My loved one was physically there in the facility for less than 24 hours before he passed. The room itself was reserved and/or had his belonging in it for 2 weeks total. One week before he moved in and one week after he passed. We paid the first month's rent. That first week we were there getting things set up and ready for him. He spent less than 24 hours there before he passed. We removed all of his belongings within a week of his passing. So I understand paying for 2 weeks.
However, in addition to the first months rent they also charge a one time fee with that first month's rent. We're not talking a small fee. This fee is almost equivalent to the amount of a full month's rent! They call this fee an 'entry fee.' They did tell us about it and explained that it's something that every resident pays their very first month. They explained that everyone's 'entry fee' is combined and that it's used for things like their family picnics, family functions, group celebrations, and things that they all participate in as a community. Again, my loved one was there for less than 24 hours and didn't get to participate in any of the things that the 'entry fee' would cover.
After he passed, I asked them about pro rating his rent and refunding the entry fee. They told me that yes, they would pro rate the rent, but that the fee was non refundable. I can maybe understand if he had been there even just for one full month. But less than 24 hours? I just don't feel like that's ethical or fair and I feel like people should know that it was handled this way.
Lisa - Family/friend
Memory Care
August 17, 2022
Highly recommend
I think [name removed] and [name removed] were wonderful to work with. Honestly all of the staff went above and beyond for our family and we really appreciate them.
Anonymous - Family/friend
Memory Care
May 11, 2022
Caring Place for a Loved One
The staff is great. The community is clean and nice. The staff have been great to work with answering or addressing concerns and questions the family has.
My loved one has participated in some group games for activities.
anonymous - Family/friend
Memory Care
April 28, 2022
Our families experience
We looked at several different communities and Madison Heights just stood out to us. It is somewhat divided into like three little neighborhoods so your around the same people mostly all the time. It is not just one big complex where everybody is everywhere. It definitely has that homey feel to it, not chaotic at all. They recently hired on a new activities director so we believe the activities are about to take off. There has been a little hiccups - since everyone there has some sort of memory loss, occasionally a resident will wonder into our loved ones room. It is an adjustment we are getting use to, but the staff are always right there to redirect the residents, they are so kind and compassionate.
Anonymous - Family/friend
Memory Care
April 12, 2021
Needs New Administration
I would say not to go there for others. The administrative staff are not open, truthful, they don't keep you up-to-date on what is going on. The administrator has not taken proper COVID precautions for herself.
The top two administrators are not friendly at all. The nursing staff is great to work with.
Lori - Family/friend
Memory Care
April 2, 2021
great choice for a highly physically active family member
They have handled any issues well and the communication between the staff and our family was very good. The community had plenty of space for our loved one to roam and that was very important because he was a very active person. I would recommend this community to others.
Betty C - Family/friend
Memory Care
January 15, 2021
feeling at home
The staff is extremely friendly and they truly care. They call my mother mom! I would definitely recommend this community to others before covid we always got an invite for holiday dinners also.
Anonymous - Family/friend
Memory Care
November 11, 2020
Please make sure you read your contract. If you have questions dont stop until they are answered and you understand that answer. If anything changes make sure you get it in writing. So you dont make the expensive mistake we did by not making sure the contract was followed. Lesson learned.
The care was good, always welcoming.
Anonymous - Toured community
Memory Care
October 21, 2020
We toured the facility yesterday and everything went great. The facility was beautiful. The staff and residents were all incredibly friendly. We look forward to have our family join this community!
Luis - Family/friend
Memory Care
February 27, 2020
Great memory care place in Macon
Staff is always courteous when I visit my loved one...and I come I announced. Residents looked well groomed and taken care of. My loved one fell-not by any fault of staff and I was contacted within minutes of the incident.
Anonymous - Toured community
Memory Care
November 2, 2019
Great experience. Very good information and it felt warm and inviting inside.
Anonymous - Family/friend
Memory Care
August 28, 2019
My Mother was a resident here for 22 days. It is a very nice facility but terribly understaffed and not always as clean as it should be. Residents roam in and out of the rooms . Several items belonging to my Mother disappeared and were never returned.
Response from Madison Heights at Prado
September 10, 2019
Thank you for taking the time to provide us with your feedback. We would welcome an opportunity to discuss with you further and encourage you to reach out to our local management team.
Anonymous - Toured community
Memory Care
April 21, 2019
Was very impressed with the facility and the levels of care provided. The cost may prove to be prohibitive.
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Frequently Asked Questions about Madison Heights at Prado
Madison Heights at Prado offers Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Madison Heights at Prado 8.8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (478) 471-9433 to reach a resident at Madison Heights at Prado.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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