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About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Ivy Park at West Hills

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9012 Topanga Canyon Boulevard, West Hills, CA 91304

For pricing & availability:
(866) 374-4058
9.1
Review score
43 reviews
Add review
9.1
Review score
43 reviews
5 star
53%
4 star
30%
3 star
12%
2 star
0%
1 star
5%
See all reviews
8.2
Review score
2672 reviews
97 facilities
Ivy Park at West Hills
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Ivy Park at West Hills community exterior
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44 Floor plans available
Ivy Park at West Hills in google map
street view of Ivy Park at West Hills

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Anonymous
-
Loved one of resident/client
5.0
Peace of mind
They are always checking on my loved one and keeping me informed of her group outings and any incidents that may occur. Both make me very comfortable that she is being well taken care of at Ivy Park West Hills.

About the facility
Ivy Park at West Hills

"Ivy Park at West Hills is a vibrant senior living community nestled in a picturesque neighborhood within the city of Los Angeles. Paralleled between Route 118 and the 101 highway, Ivy Park is just minutes from the West Hills Hospital, a variety of historical buildings, bustling shopping centers and exquisite dining options. Whether you’re exploring the city’s rich heritage, engaging in community events, or enjoying a delightful meal with friends at The Vine at Ivy Restaurant, at Ivy Park at West Hills, every day brings a fresh and fulfilling experience.
At Ivy Park our seniors are empowered to maximize their independence and personal growth. We partner with our residents to provide customized care and support. In doing so, we ?nd new ways to bring joy, wellness, and ease to the lives of our residents and their families. No matter what age, no matter what season, our focus is on the whole person.
Delicious food, great conversation with friends, and a warm environment is what you can expect while dining at our restaurant, Vine at Ivy. Our culinary team makes food that is simple, seasonal and delicious, made with whole ingredients and cooked just for you. Our menus change seasonally to...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Ivy Park at West Hills

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Ivy Park at West Hills

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Ivy Park at West Hills community exterior
Ivy Park at West Hills

9012 Topanga Canyon Boulevard, West Hills, CA 91304

Atria Park of Pacific Palisades community exterior
Atria Park of Pacific Palisades

15441 W Sunset Blvd, Pacific Palisades, CA 90272

Sunrise of Beverly Hills
Sunrise of Beverly Hills

201 North Crescent Drive, Beverly Hills, CA 90210

Nikkei Senior Gardens by Cogir
Nikkei Senior Gardens by Cogir

9221 Arleta Ave, Arleta, CA 91331

9.1
Review score
43 reviews
9.1
Review score
43 reviews
5 star
53%
4 star
30%
3 star
12%
2 star
0%
1 star
5%
10
Review score
35 reviews
10
Review score
35 reviews
5 star
85%
4 star
9%
3 star
0%
2 star
0%
1 star
6%
10
Review score
45 reviews
10
Review score
45 reviews
5 star
87%
4 star
11%
3 star
0%
2 star
2%
1 star
0%
9.8
Review score
15 reviews
9.8
Review score
15 reviews
5 star
87%
4 star
13%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Ivy Park at West Hills

Healthcare Services

  • Incontinence Care
  • Staffing & Ancillary Services
  • Memory Care
  • Diabetic Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Professional Chef
  • Restaurant Style Dining
  • Guest Meals
  • Gluten-free
  • Low / No Sodium
  • Meals Provided
  • No Sugar

Room Amenities

  • Air Conditioned
  • Kitchenette
  • Ground Floor Units
  • Respite or Short Term Stays Offered

Community Amenities

On-site dining options

  • Private Dining Room

Common areas

  • Library
  • Indoor Common Areas
  • Outdoor Common Areas
  • TV Lounge
  • Beauty Salon
  • Meeting Room

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • Spanish
  • English
  • Filipino

Activities

  • Day Trips and Outings
  • Educational Speakers / Life Long Learning
  • Activities On-site
  • Devotional Activities Offsite
  • Pet-focused Programs
  • Devotional Activities On-Site
  • Happy Hour
  • Activities Off-site
  • Art Classes

Reviews

for Ivy Park at West Hills

9.1Review score43 reviews
9.1
Review score
43 reviews
5 star
53%
4 star
30%
3 star
12%
2 star
0%
1 star
5%
Oakmont Management Group
8.2
Review score2662 reviews97 communities
Write a review
A Place for Mom has scored Ivy Park at West Hills with 9.1 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Ivy Park at West Hills has 43 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.5
Friendliness
4.7
Care Services
4.5
Staff
4.9
Meals & Dining
4.3
Activities
4.4
Value for Cost
4.2
A Place for Mom has scored Ivy Park at West Hills with 9.1 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Ivy Park at West Hills has 43 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Oakmont Management Group
8.2
Review score2662 reviews97 communities
Logo for Oakmont Management Group
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 43 reviews
Anonymous - Family/friend
Assisted Living
December 5, 2024
3.0
Verified Review
Review for Ivy Park at West Hills
We picked them because of the price at first. Care fees are too cover nail service, battery service for hearing aids, a couple of other things. We both laughed when we heard that. She's never received ANY OF THAT!!!!! I requested a pro rate or something to be done, I had to ask 3 times before it was looked into. And then when is was, no one would explain it to me.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
3
Value for Cost
2
Anonymous - Family/friend
Assisted Living
November 8, 2024
5.0
Verified Review
Ivy Park at West Hills review
The care and staff are great but there have been problems with their billing being consistently incorrect.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Response from Ivy Park at West Hills
November 14, 2024
Hi Anonymous, We're so pleased to read that you are satisfied with our team and the care being provided, and we appreciate your feedback about our billing. We will look into this! Thank you.
Anonymous - Family/friend
Memory Care
November 4, 2024
5.0
Verified Review
Peace of mind
They are always checking on my loved one and keeping me informed of her group outings and any incidents that may occur. Both make me very comfortable that she is being well taken care of at Ivy Park West Hills.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Ivy Park at West Hills
November 12, 2024
Hi Anonymous, thank you for taking the time to leave a review for us at Ivy Park at West Hills. It is our pleasure to care for your loved one.
M - Family/friend
Memory Care
August 1, 2024
5.0
Verified Review
A good place for mom, safe and friendly.
We like that they keep in touch with us and keeps us informed of what my mom is doing. We would recommend Ivy Park at West Hills community to other families based on the experience we have had so far,
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Ivy Park at West Hills
August 21, 2024
Hi M, thank you for taking the time to let others know about your positive experience. Your recommendation means a lot to us.
Anonymous - Family/friend
Assisted Living
June 20, 2024
5.0
Verified Review
Ivy Park at West Hills review
We give the value for cost a 4 1/2 (it's not inexpensive, but I don't know how much other places cost to compare). I'm so pleased with Ivy Park and everyone that works there is so kind and caring. And most importantly, my mom is happy! Based on the experience we have had so far, we would definitely recommend this community to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Response from Ivy Park at West Hills
July 2, 2024
Hi Anonymous, thank you so much for leaving us this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let others know about your positive experience.
Deborah Sanchez - Family/friend
Assisted Living
March 28, 2024
5.0
Short but sweet. Aunt Pat passed away 3 weeks after moving into Ivy Park.
Ivy Park was so wonderful and caring. Yheyvtried very hard to include aunt pat into the community. Little did anyone know she would pass away too soon to enjoy everything that was offered. While she was there, she used the hair salon, enjoyed the dining room and her comfortable room. She was able to have her dog with her and that was a good thing.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Ivy Park at West Hills
April 25, 2024
Hi Deborah, thank you for taking the time to leave a review for us at Ivy Park at West Hills. It was our honor to care for your Aunt Pat and we are grateful that we got to know her for a short time.
Anonymous - Family/friend
Assisted Living
December 22, 2023
4.0
Verified Review
Experience at Ivy Park
Staff was friendly and took good care of my Mom and were responsive when we had questions or requested assistance. The move in process went smoothly. My mom's room was always very clean. I would recommend the facility. The one recommendation is to provide more reports to the family. We were told during the tour that we would be given updates re my mom, things she did, issues etc. While the staff provided information, we were the ones who had to request the info, if we didn't ask we didn't really receive updates re how my mom was doing (eg how much she was eating).
Cleanliness
5
Friendliness
4
Care Services
4
Staff
5
Value for Cost
4
Anonymous - Toured community
Memory Care
July 12, 2023
5.0
Verified Review
Our tour
We toured Ivy Park at West Hills when searching for a Memory Care facility for our loved one. Our tour was a very positive experience. This facility was a nice place. The atmosphere, cleanliness, and friendliness were great!
Russ H - Family/friend
Assisted Living
November 17, 2022
4.0
Verified Review
Our experience at Sunrise
The only thing I feel that could improve is the quality and selection of food/meals. It felt more in line with high school cafeteria food than home cooking or restaurant style. After having eaten there with my mother several times, I felt there was not enough healthy options available.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
1
Activities
4
Value for Cost
4
Response from Ivy Park at West Hills
November 18, 2022
Hi Russ! Thank you for the feedback on dining for Sunrise of West Hills. We appreciate you taking the time to leave us a review!
Very Happy - Family/friend
Memory Care
October 6, 2022
5.0
Verified Review
Best decision for my aunt.
They are very helpful. When my aunt has an issue they call, and they do a weekly update of her health ( weight, blood pressure and behavior). They make sure she is engaged with the other residents. I feel so much relief of the pressure I was dealing with.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Ivy Park at West Hills
October 11, 2022
It is delightful to hear that you have been satisfied with the personalized support provided to your loved one by Sunrise of West Hills. Our team members share a common goal of enriching every resident’s life by carefully listening to their needs and always delivering the very best. Thank you! – The Sunrise Team
anonymous - Family/friend
Assisted Living
September 21, 2022
3.0
Verified Review
Lacking
When I talk to my friend, she tells me she's bored. They offer bingo and exercises, but in general, I don't feel they offer enough for seniors to do. During the touring process, we were under the impression they had more outings and events, and they do not. I don't hear her complain about the care though.
Response from Ivy Park at West Hills
September 22, 2022
Hi customer, We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and encourage you to contact us at information@sunriseseniorliving.com so that we can learn more. –The Sunrise Team
anonymous - Family/friend
Assisted Living
August 8, 2022
5.0
Verified Review
our families experience
It's a peaceful community with nice people to interact with and they don't neglect people, they give the residents things to do.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Ivy Park at West Hills
August 10, 2022
Hi Customer, Thank you for the wonderful things you said about Sunrise of West Hills and the dedicated care givers and team members. Our residents are part of the Sunrise family and we take enormous pride in having the privilege to take care of them.
Anomymous - Family/friend
Assisted Living
August 5, 2022
1.0
Only care about money
I would not put my grandmother here after speaking with many workers at sunrise They are severely understaffed and treated poorly by management They admit people beyond their care levels and I would worry about their ability to care
Cleanliness
3
Friendliness
3
Care Services
1
Staff
3
Meals & Dining
3
Activities
2
Value for Cost
1
Response from Ivy Park at West Hills
August 9, 2022
Hello Anomymous, Allow us to take a closer look at this for you. Please contact us at information@sunriseseniorliving.com with your information so we're able to best assist you. Thank you.- The Sunrise Team
Anonymous - Family/friend
Assisted Living
August 4, 2022
5.0
Verified Review
Beautiful
My mom is in the memory care. They do have a great activities program overall. It is a beautiful location, great parking for guests. Very elaborate check-in system, must wear a mask, have your vaccination card to check into the memory care facility. The beginning was a little confusing as they have different levels of care options, it was a challenge but once the staffing helped us through those it was a nice smooth process.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Response from Ivy Park at West Hills
August 10, 2022
Hi Customer, Thank you for the wonderful things you said about Sunrise of West Hills and the dedicated care givers and team members. Our residents are part of the Sunrise family and we take enormous pride in having the privilege to take care of them.
anonymous - Toured community
Memory Care
August 4, 2022
4.0
Verified Review
Tour experience
We had a pretty good tour experience with Sunrise of West Hills, but nothing really stuck out to me. It looked like a nice place and the staff were all good with their follow up after the fact. They asked why we went with another facility and I explained it to them over email. I just did not get that feeling I was looking for.
Response from Ivy Park at West Hills
August 9, 2022
Hi Customer, Each and every guest who enters a Sunrise community is important to us. It is wonderful to know that you had a positive experience when touring Sunrise of West Hills. We would be pleased to answer any remaining questions you may have. If you have additional questions, you are welcome to contact info@sunriseseniorliving.com. Thank you! – The Sunrise Team
David V - Toured community
Assisted Living
April 7, 2022
3.5
Verified Review
My tour review
This community was okay but it did not compare with another community that I was looking at. The tour was great and they were able to answer all of my questions.
Response from Ivy Park at West Hills
May 16, 2022
Hi David, Each and every guest who enters a Sunrise community is important to us. It is wonderful to know that you had a positive experience when touring Sunrise of West Hills. We would be pleased to answer any remaining questions you may have. If you have additional questions, you are welcome to contact info@sunriseseniorliving.com. Thank you! – The Sunrise Team
B W - Toured community
Assisted Living
January 24, 2022
1.0
Verified Review
My Tour Experience at Sunrise of West Hills
I was disappointed about the assessment of my loved one and how they evaluated my loved one with a nurse at the hospital that only cared for them for a couple hours. Due to this assessment the cost doubled for care for my loved one.
Response from Ivy Park at West Hills
January 31, 2022
We’re sorry to hear that you did not have a positive experience. We care deeply about the safety and well-being of our residents and staff. Please contact us at information@sunriseseniorliving.com so that we can learn more. –The Sunrise Team
anonymous - Toured community
Assisted Living
December 21, 2021
4.0
Verified Review
Tour of Sunrise
Sunrise of West Hills is an absolutely beautiful facility. We decided against them because it all just felt very corporate.
Anonymous - Family/friend
Memory Care
August 26, 2021
5.0
Verified Review
Great Care
They are taking very good care of my mom here. There are baking and cooking, group entertainment, and field trips are some of the activities available for the residents. If there are any questions or concerns the staff call and update me about me loved one.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
anonymous - Toured community
Memory Care
July 30, 2021
3.0
Verified Review
Our Tour Experience
We had a virtual tour, which made it difficult to get an accurate feel for the community. But ultimately, we didn’t care for their cost setup / how they break down the fees. They only had three tiers for different levels of care, and we preferred itemized billing for each aspect so you're not paying for things you're not receiving. Especially because each person has their own unique, individual set of needs.
Viewing 1-20 out of 43 reviews

Neighborhoods
around Ivy Park at West Hills

See what the neighborhood has to offer and what’s nearby:
Ivy Park at West Hills in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the California regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about California regulations for Assisted Living.

Frequently Asked Questions
about Ivy Park at West Hills

Ivy Park at West Hills offers 2 Bedrooms, Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Ivy Park at West Hills 9.1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (818) 701-9550 to reach a resident at Ivy Park at West Hills.

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West Hills Assisted Living

7055 Shoup Ave, West Hills, CA 91307
Starting at $X,XXX+ monthly
5 star
56%
4 star
22%
3 star
22%
2 star
0%
1 star
0%
Studio, Semi-Private
West Hills Retirement Center West Hills Retirement Center is an assisted living community in the pleasantly warm climate of West Hills, CA. Located in the lively town of West Hills, residents have access to multiple nearby senior centers and a variety of delightful shopping locations. Gentle...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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