About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2024 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia.
Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Home Care Home care relies on trained aides to provide companionship and non-medical care for seniors living at home. Complete guide to home careBest of 2024 Home Care Winners
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
More About Veterans Benefits
Senior Living Awards
How Our Service Works
Caregiver ResourcesAdd Review(866) 374-4058
Talk to a local advisor for FREE
VERIFIED PARTNER
9199 Fircrest Ln, San Ramon, CA 94583
For pricing & availability:
1616 Photos available
77 Floor plans available
Get pricing & check availability
Please enter a valid full name.
Please enter a valid email address.
Please enter a valid phone number.
By clicking “Submit”, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Sara L
-
Child of resident/client
4.0
Review for Ivy Park at San Ramon
It's a nice community and I know my mom is safe and has her needs attended to. We were able to get her a two bedroom-two bath with a very small kitchen that worked for her needs.
About the facility Ivy Park at San Ramon
Ivy Park at San Ramon is a senior living community set on a beautiful piece of property easily accessible from Interstate 680. The location boasts lovely walking paths and gardens and is near many regional nature trails and parks. It’s only a short distance to many popular restaurants and the Stoneridge Shopping Center.
At Ivy Park our seniors are empowered to maximize their independence and personal growth. We partner with our residents to provide customized care and support. In doing so, we ?nd new ways to bring joy, wellness, and ease to the lives of our residents and their families. No matter what age, no matter what season, our focus is on the whole person.
Delicious food, great conversation with friends, and a warm environment is what you can expect while dining at our restaurant, Vine at Ivy. Our culinary team makes food that is simple, seasonal and delicious, made with whole ingredients and cooked just for you. Our menus change seasonally to make sure you have an abundance of variety and choices.
Our goal at Ivy Park is to make every resident feel comfortable and inspired to live their best life, day in and day out. Ivy...
At Ivy Park our seniors are empowered to maximize their independence and personal growth. We partner with our residents to provide customized care and support. In doing so, we ?nd new ways to bring joy, wellness, and ease to the lives of our residents and their families. No matter what age, no matter what season, our focus is on the whole person.
Delicious food, great conversation with friends, and a warm environment is what you can expect while dining at our restaurant, Vine at Ivy. Our culinary team makes food that is simple, seasonal and delicious, made with whole ingredients and cooked just for you. Our menus change seasonally to make sure you have an abundance of variety and choices.
Our goal at Ivy Park is to make every resident feel comfortable and inspired to live their best life, day in and day out. Ivy...
Read more
Senior living options offered
Assisted Living
Memory Care
Independent Living
Pricing for Ivy Park at San Ramon
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Assisted Living
Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
Unlock pricing
2 Bedrooms
Starting at $XXXX/mo
Memory Care
Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
Semi-Private
Starting at $XXXX/mo
Independent Living
Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
Unlock pricing
2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Ivy Park at San Ramon
Select tour type
Select preferred date
Select preferred time
Compare
Ivy Park at San Ramon
9199 Fircrest Ln, San Ramon, CA 94583
Sunrise of Danville
1027 Diablo Road, Danville, CA 94526
Carefield Pleasanton Memory Care
4115 Mohr Avenue, Pleasanton, CA 94566
Brookdale Diablo Lodge
950 Diablo Road, Danville, CA 94526
8.1
Review score
36 reviews
8.1
Review score
36 reviews
5 star
36%
4 star
42%
3 star
11%
2 star
3%
1 star
8%
9.8
Review score
75 reviews
9.8
Review score
75 reviews
5 star
77%
4 star
9%
3 star
11%
2 star
0%
1 star
3%
9.8
Review score
24 reviews
9.8
Review score
24 reviews
5 star
75%
4 star
25%
3 star
0%
2 star
0%
1 star
0%
8.8
Review score
37 reviews
8.8
Review score
37 reviews
5 star
48%
4 star
46%
3 star
3%
2 star
3%
1 star
0%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Memory Care
Care types offered
1
Assisted Living
Amenities at Ivy Park at San Ramon
Healthcare Services
- Medication Management
- Non-Ambulatory Care
- Staffing & Ancillary Services
- Memory Care
- Incontinence Care
- High Acuity Care
Meals & Dining
- No Sugar
- International Cuisine
- Meals Provided
- Vegetarian
- Low / No Sodium
- Anytime Dining
- Gluten-free
- Guest Meals
- Professional Chef
- Restaurant Style Dining
Room Amenities
- Cable or Satellite TV
- Ground Floor Units
- Respite or Short Term Stays Offered
- Kitchenette
- Handicap Accessible
- Wi-Fi/high-speed internet
- Air Conditioned
- Wheelchair Accessible Showers
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Complimentary Transportation
- Resident Parking Available
- Property Convenient to Public Transit
- Transportation at Cost
Pets
- Dogs Allowed
- Cats Allowed
Common areas
- Library
- Outside Patio
- Outdoor Common Areas
- TV Lounge
- Central Fireplace
- Meeting Room
- Beauty Salon
- Indoor Common Areas
Recreational areas
- Fitness Center
- Billiards Lounge
- Raised Garden Beds
- Piano or Organ
- Arts and Crafts Center
Services
- Beautician
- Housekeeping
- Laundry Service / Drycleaning
Languages spoken
- Filipino
- Spanish
- Vietnamese
- English
Activities
- Educational Speakers / Life Long Learning
- Holiday Parties
- Live Dance or Theater Performances
- Activities Off-site
- Happy Hour
- Gardening Club
- Stretching Classes
- Intergenerational Programs
- Activities On-site
- Art Classes
- Day Trips and Outings
- Live Well Programs
- Live Musical Performances
- Devotional Activities On-Site
- Pet-focused Programs
- Devotional Activities Offsite
- Community Service Programs
Reviews
for Ivy Park at San Ramon
Write a review
A Place for Mom has scored Ivy Park at San Ramon with 8.1 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Ivy Park at San Ramon has 36 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.2
Friendliness
4.3
Care Services
3.9
Staff
4.2
Meals & Dining
4.1
Activities
4.2
Value for Cost
3.8
A Place for Mom has scored Ivy Park at San Ramon with 8.1 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Ivy Park at San Ramon has 36 reviews with an average "overall experience" of 3.9 out of 5.
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 36 reviews
Stacey H - Family/friend
Assisted Living
December 12, 2024
Great value in assisted living
There have been some issues... like an elevator that was out for 3-4 weeks and my mom was "trapped" in her wing on the 3rd floor which is only accessed by that one elevator. Also some confusion about what exactly we are paying for in "extra services", as it seems like they aren't doing what we are paying extra for. However my mom is very challenging to work with so it is partly my mom's fault, because they try to help her and she says no. But then maybe we shouldn't be charged?
Some of the hallways aren't in tip top shape, needs new carpeting, but overall the place is kept very clean.
Staff are as friendly as one would hope. Again, especially since my mom is difficult... they are patient and try their best to help her utilizing different tactics. But sometimes she asks a question to the front desk and is met with "you'll have to ask your family about that" (when it's a simple question say, about her phone... how to turn the ringer off or on....., I'd hope they would just answer her question!)
The quality of care is questionable simply because it's not consistent. I also wish they could play a bigger role in helping my mom choose foods for her meals that are appropriate for a diabetic. They notice she is eating pancakes, for example but don't say anything to her... she desperately needs help In This category.
The value is fine for the area. One of the lowest prices in this area. Paying for the "extra" services seems confusing and the cost of that doesn't always make sense.
Anonymous - Family/friend
Assisted Living
November 14, 2024
Very high staff turnover
They have a very high turnover of staff. Lots of things fall under the rug. My mom was on the med program and they incorrectly dosed her, gave her wrong meds, gave her meds wrong time of day, said they'd do daily check ins and didn't but charged us for it. Part of rent is for the apartment to get cleaned once a week and my moms been there for 4 months and her room has only been cleaned 3 times and all 3 of those times we had to specifically ask multiple times for since they didn't do it on the normal cleaning day. The staff is friendly but many things that you pay a lot of money for and are promised don't actually happen and when you try to point that out and ask why things are not happening, it takes weeks to get a real answer and nothing is really done about it. The only reason she's still there is because they're one of the only places around here that offer a very low income option and it's the only places we can afford.
They had the only elevator out for 2 months and residents in walkers were leaving their walkers at the top of the stairs and hobbling down 3 flights of stairs because there was supposed to be a staff member taking residents down the staff elevator but they rarely answered the phone or responded and residents were extremely unsafely trying to get themselves up and down flights of stairs and having to walk around without their walkers.
Anonymous - Family/friend
Assisted Living
November 8, 2024
nationwide elder care labor shortage
As a result of pneumonia, my mom has become bedridden and is now in hospice care, so she has graduated to the maximum tier of the care fee schedule, while she no longer participates in group activities. She is on a puree diet, which the facility has accommodated. In addition, there was a rate increase (both rent and care) this month.
In addition, there has been a lot of turnover in many critical positions, including the memory care director (turned over twice since my mom moved in). They seem to be suffering from the nationwide staffing shortage, and I see new faces frequently. From my observations, the caregivers are caring and kind, but they are stretched thin, and I worry about burnout.
Sara L - Family/friend
Assisted Living
March 28, 2024
Review for Ivy Park at San Ramon
It's a nice community and I know my mom is safe and has her needs attended to. We were able to get her a two bedroom-two bath with a very small kitchen that worked for her needs.
Response from Ivy Park at San Ramon
April 25, 2024
Hi Sara, thank you for taking the time to leave a review for us at Ivy Park at San Ramon. It is our pleasure to care for your mom.
Anonymous - Resident/client
Independent Living
March 22, 2024
Recommended
I feel at home here. Things are not perfect, but the other residents are friendly and supportive. The food has improved with the new chef. There is staff turnover, but problems are being addressed with the Residents Council working with the ED. I would recommend this place to others.
Response from Ivy Park at San Ramon
May 16, 2024
Hi there, we really appreciate your positive review! Thank you!
Jenkins - Family/friend
Assisted Living
March 21, 2024
Review for Ivy Park at San Ramon
Ivy Park has wonderful activities for the elderly. Lots of great activities & exercise every day. The facilities are very clean & comfortable for my mom, she is very happy. The food could use a slight boost. The team members are very friendly.
Response from Ivy Park at San Ramon
May 16, 2024
Hi Jenkins, thank you so much for leaving us this wonderful review! We appreciate your feedback about the food, and we will pass that message along to the team.
Anonymous - Family/friend
Assisted Living
March 12, 2024
All fluff and no substance…
I had high hopes for this facility and have been sorely disappointed. It boils down to inconsistent leadership. No one seems to stay, from the Executive Director on down to caregivers. As a result, if you have a question or express a need, you get passed around and around, or worse yet, no one responds. For example, monthly bills are not itemized and it’s difficult to reach anyone to explain them. Weeks go by and in the meantime they add late charges, but no communication. From maintenance to administration to operations, there is no consistency.
Moving a loved one into a care facility is difficult enough without the added burden of fighting for communication and support. We are in the process of looking for another location for our family member.
At this time, I cannot recommend this facility.
Anonymous - Family/friend
Assisted Living
December 27, 2023
caring staff
I have seen positive changes in my mom since she moved to Ivy Park. She had been living alone and her dementia was declining quickly. I think that the compassion from the caregivers and the engaging activities have had a very positive impact on my mom's quality of life. She has much more energy and has more moments of clarity than she used to have.
Anonymous - Family/friend
Memory Care
December 20, 2023
Understaffed for anyone with high care needs
The Memory Care wing at Ivy Park San Ramon is a new facility, and as such is experiencing some teething troubles, most notably it is understaffed. If your loved one requires a low level of care, then it may be fine, however if they require more assistance with every day life, I cannot recommend it at this time. There were a number of things that were handled so poorly that we had to move to a new facility - we stayed within the Ivy Park family, moving to [removed] whose Memory Care wing is more established and better staffed
Response from Ivy Park at San Ramon
December 29, 2023
Hello,
We take your concerns seriously and we appreciate having this feedback so that we can continue to make improvements to the most pressing issues. Thank you for taking the time to leave this detailed review.
Anonymous - Family/friend
Assisted Living
December 20, 2023
Disappointing
We were very disappointed in Ivy Park. We moved my 97-year old mother out after only three months.
The main problem was Ivy Parks caregiver to resident ratio. There simply weren't enough caregivers on staff to provide an acceptable level of care for the number of residents who needed them. My mother frequently had to wait 30-45 minutes for help with essential tasks like going to the bathroom, getting transport to/from meals and assistance in preparing for bed at night.
We tried to work with management to resolve issues. They were sympathetic and responsive in our meetings but there was no follow-through. Nothing changed.
In addition, administration and operations were poorly managed and confusing. Information from doctors and physical therapists wasn't shared between shifts so care was inconsistent. Monthly bills weren't itemized so it was practically impossible for us to understand increased costs and very difficult to reach anyone who could explain them.
Ultimately, we decided the best thing for my mother was to move her out.
Response from Ivy Park at San Ramon
December 29, 2023
Hello,
Thank you for taking the time to leave this detailed review. We regret that you had a disappointing experience at our community, and we appreciate learning about your experience so that we can continue working expeditiously to rectify these important issues.
Anonymous - Family/friend
Assisted Living
September 21, 2023
friendly staff
The Ivy Park at San Ramon community is very clean, the staff are friendly and they serve great food. Friendly staff in the hallways And lots of residents in the grand parlor so it didn't seem lonely. They also have a nice central outdoor courtyard and the entryway is flat lots of other places are built on a hill
Response from Ivy Park at San Ramon
October 19, 2023
Hello,
We thank you for taking the time to leave us this feedback and are so glad to hear that you are having a positive experience at Ivy Park at San Ramon.
Sara - Family/friend
Assisted Living
June 12, 2023
I would recommend it to others. It's a nice community, the building looks good and they maintain it well which creates a positive environment for the residents. It has been very positive. The staff is kind and helpful and the residents are nice. I was able to get a bigger apartment with 2 bedrooms and 2 bathrooms. In addition it was a nice community and the staff was nice.
Anonymous - Resident/client
Independent Living
June 9, 2023
Satisfied
I'm currently a resident at Ivy Park at San Ramon. The staff is helpful and friendly. The dietary choices are limited, but options are available and can be worked out with the Chef. The quality of the food is satisfactory. The overall cleanliness of the facility and resident areas is good. Communication with the facility was troublesome initially, due to staff changes. Interactions with the staff have been positive. I would recommend this facility to family and friends.
anonymous - Family/friend
Assisted Living
December 21, 2022
Ivy Park Review
The director at Ivy Park, [name removed], was a brilliant communicator and her experience was evident.
Anonymous - Family/friend
Assisted Living
June 1, 2022
Pretty Good Experience
My favorite community was a different community. Ivy Park did a better job at telling my loved one what they wanted to hear and have in a community. The person that showed us the community during the tour gave us wrong information. The community allows pets; however, the family will have to hire someone to walk the dog and this is only available during the week.
My loved one finds the food boring and this might be because the food isn't being made by the family. There are no activities provided to the residents on the weekends.
There is care provided all through the week. The communication from the staff is not consistent the same when speaking to different staff members. There are times that it is horrible, and most of the time it is fantastic. There has been times that medication has not been available and the staff don't communicate that with the family.
The Executive Director is very good to work with and most of the staff as well.
anonymous - Family/friend
Independent Living
May 12, 2022
Greg E - Family/friend
Independent Living
April 11, 2022
Highly Recommend, Great Place
We would recommend it definitely. It has been a very good experience for us and my Mom. Worth taking a look at. For anyone in the market, check this out. Housekeeping comes every two weeks. Laundry services are provided. They do allow pets. This location has 3 floors. If you need additional services, they can be added for a price.
Transportation is provided for residents to doctors appointments as well as trips to the stores, etc. The residents are friendly. The staff are warm and welcoming. My loved one was at a different independent living place for 10 years before moving here and this place is much better than her previous place.
Lou Y - Family/friend
Assisted Living
March 14, 2022
Great fit for my mother
My mother lives here for more than 8 years. I have visited her very often and know quite well how this facility really is. The location and the size is wonderful. New management Ivy Park puts in positive effort to improve it. The care staff are compassionate and patient. It serves all 3 meals in a restaurant style. Food is healthy for seniors. Van service is convenient also. Overall it is a gem.
anonymous - Family/friend
Assisted Living
September 16, 2021
In transition
The management for the community has recently changed. They are currently in a transition period. They do have entertainment and activities for the residents. I would recommend to wait until the transition is over for anyone trying to currently move in. Just give them a little more time.
Anonymous - Family/friend
Independent Living
December 3, 2020
You Can Get A Bigger Bang For Your Buck Elsewhere
The food is terrible, half the time my loved one refuses it.
The staff are great that the residents are interacting with regularly.
The community needs some updating.
I would recommend others look elsewhere for a community for their loved one.
The activities could be improved. All residents have seen a down turn after the change of ownership according to residents that have been there a while.
Neighborhoods around Ivy Park at San Ramon
See what the neighborhood has to offer and what’s nearby:
Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the California regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about California regulations for Assisted Living.
Frequently Asked Questions about Ivy Park at San Ramon
Ivy Park at San Ramon offers 2 Bedrooms, Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Ivy Park at San Ramon 8.1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (925) 803-9100 to reach a resident at Ivy Park at San Ramon.
Find Assisted Living
5 star
75%
4 star
0%
3 star
0%
2 star
0%
1 star
25%
Studio, 1bd, Semi-Private
Welcome to The Reutlinger, we are a non profit senior living community that is proud to offer a true continuum of care that really does allow you to age in place. The Reutlinger started in 1950 as The Home For Jewish Parents in Oakland, California serving those with skilled nursing needs. In 1996...
Studio, 1bd, 2bd
8.6
Review score
44 reviews
8.6
Review score
44 reviews
5 star
43%
4 star
36%
3 star
14%
2 star
2%
1 star
5%
Studio, 1bd, 2bd, Semi-Private
At Casa Sandoval, we promote independence through a vibrant, active and healthy senior living community.Our decisions and actions are rooted in an understanding of our residents’ needs, animated by the precepts within the MorningStar mission and core values (Casa Sandoval is managed by...
5 star
0%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
Studio, 1bd, 2bd, Semi-Private
Bellara Living begins in our oasis-like courtyard, a place to sit comfortably with a friend, tap a foot to live entertainment or dine outside under the lights while enjoying a chef-inspired meal. Bellara Living is the welcome that greets our residents in our sun-lit bistro to start the day and...
5 star
43%
4 star
0%
3 star
14%
2 star
29%
1 star
14%
Studio, 1bd, Semi-Private
Fremont Village provides seniors with a warm and caring atmosphere where our many options contribute to the independence and individuality of each resident. An array of activities, a variety of nutritious entrees, and support services are all designed to meet personal preferences and requests....
Carlton Senior Living San Leandro
1000 East 14th Street, San Leandro, CA 94577Starting at $X,XXX+ monthly
5 star
55%
4 star
39%
3 star
6%
2 star
0%
1 star
0%
Studio, 1bd, 2bd, Semi-Private
Carlton Plaza of San Leandro sits in the hub of downtown San Leandro with easy access to the theater, state-of-the-art library, shopping centers and excellent public transportation. Residents can travel easily around this small metropolitan area. Carlton Plaza is an independent, assisted...
Studio, 1bd, Semi-Private
Just minutes from Danville and Walnut Creek, this is the home you’ve been looking for -- a lifestyle that is comfortable, yet affordable. Nested among beautifully aged trees in a quiet neighborhood, most apartments offer a private balcony or patio- many with views of our enchanted gardens or...
Other Senior Housing in San Ramon, CA
Assisted Living in Nearby Cities
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
Back to top