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300 Twinridge Lane, Richmond, VA 23235
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Anonymous
-
Child of resident/client
4.0
Review for Holiday Virginian
The care has been OK for my father. There is a lot of staff turnover, which is a little alerting but overall, I think the quality has stayed the same. We picked them because of the cost and location.
About the facility Holiday Virginian
Holiday Virginian is a Holiday Retirement community offering seniors a quiet setting where they can enjoy nature’s beauty while living a low-stress lifestyle. There are many things for residents to take advantage of each day, such as chef-inspired meals, enriching activities, and superior amenities. Trained team members provide 24-hour emergency response services, and custom-tailored health and personal care options are also available through a third-party provider for an additional fee. Here, residents can rest easy knowing they’ll receive the support they need, even if their needs change over time.
Related Links:
Assisted Living vs. Independent Living: What’s the Difference?
Furry Friends Welcome: A Guide to Pet-Friendly Senior Living
Senior living options offered
Independent Living
Pricing for Holiday Virginian
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Independent Living
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Tours at Holiday Virginian
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Compare
Holiday Virginian
300 Twinridge Lane, Richmond, VA 23235
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7.9
Review score
65 reviews
7.9
Review score
65 reviews
5 star
38%
4 star
28%
3 star
23%
2 star
6%
1 star
5%
9.7
Review score
51 reviews
9.7
Review score
51 reviews
5 star
41%
4 star
29%
3 star
18%
2 star
6%
1 star
6%
9.0
Review score
246 reviews
9.0
Review score
246 reviews
5 star
89%
4 star
5%
3 star
2%
2 star
2%
1 star
2%
8.8
Review score
62 reviews
8.8
Review score
62 reviews
5 star
43%
4 star
15%
3 star
19%
2 star
15%
1 star
8%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Active promotion
Veteran & Employee Discounts
Provides discounts to veterans, teachers and employees of certain companies.
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Pet friendly
No
Care types offered
1
Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Amenities at Holiday Virginian
Healthcare Services
- Staffing & Ancillary Services
- Medication Management
- Memory Care
Meals & Dining
- Restaurant Style Dining
- Room Service
- Guest Meals
- Low / No Sodium
- No Sugar
- Meals Provided
Room Amenities
- Handicap Accessible
- Wi-Fi/high-speed internet
- Fireplaces
- Wheelchair Accessible Showers
- Air Conditioned
- Respite or Short Term Stays Offered
- Private patio, deck, or balcony
- Kitchenette
- Garden View
- Ground Floor Units
- Full kitchen
- Cable or Satellite TV
Community Amenities
On-site dining options
- Private Dining Room
- Bar or Pub
Transportation & parking
- Property Convenient to Public Transit
- Transportation at Cost
- Complimentary Transportation
- Resident Parking Available
- Uncovered Parking
Pets
- Pet Care Available
- Cats Allowed
- Dogs Allowed
Common areas
- Beauty Salon
- Indoor Common Areas
- Computer or Media Center
- Barber Shop
- Indoor Atrium
- Outdoor Common Areas
- Central Fireplace
- TV Lounge
- Outside Patio
- Library
Recreational areas
- Movie or Theater Room
- Arts and Crafts Center
- Piano or Organ
- Game Room
- Fitness Center
Services
- Laundry Service / Drycleaning
- Grocery Shopping and Errands
- Beautician
- Housekeeping
Languages spoken
- English
- American Sign Language
- Spanish
Activities
- Visiting Rabbi
- Christian Services
- Yoga / Chair Yoga
- Devotional Activities On-Site
- Book Club
- Educational Speakers / Life Long Learning
- Trivia Games
- Brain fitness / Dakim
- Community Service Programs
- Devotional Activities Offsite
- Wii Bowling
- Other Religious Services
- BBQs or Picnics
- Quilting or Sewing Club
- Visiting Chaplain or Priest
- Cards / Pinochle Club
- Day Trips and Outings
- Live Well Programs
- Art Classes
- Bible Study Group
- Birthday Parties
- Live Musical Performances
- Tai Chi
- Stretching Classes
- Gardening Club
- Cooking Classes
- Activities On-site
- Resident Band or Musicians
- Intergenerational Programs
- Choir / Singing Club
- Dances
- Activities Off-site
- Live Dance or Theater Performances
- Holiday Parties
- Happy Hour
- Catholic Services
- Walking Club
- Karaoke
Reviews
for Holiday Virginian
Write a review
A Place for Mom has scored Holiday Virginian with 7.9 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Holiday Virginian has 65 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
4.1
Friendliness
4.3
Care Services
3.9
Staff
3.9
Meals & Dining
3.4
Activities
3.9
Value for Cost
3.9
A Place for Mom has scored Holiday Virginian with 7.9 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Holiday Virginian has 65 reviews with an average "overall experience" of 3.8 out of 5.
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Verified Review
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1-20 of 65 reviews
Anonymous - Family/friend
Independent Living
November 19, 2024
Review for Holiday Virginian
The care has been OK for my father. There is a lot of staff turnover, which is a little alerting but overall, I think the quality has stayed the same. We picked them because of the cost and location.
Anonymous - Family/friend
Independent Living
November 5, 2024
A Wonderful, Caring Home for Dad!
Although they've had a lot of turnover and ups and downs, since my father first arrived there, now, they have a wonderfully caring staff. As for the activities, they went through a period when they were not offering a whole lot and what they did offer, was geared towards very active seniors. But under the new management, the activities have gotten better and for a broader, physical abilities level.
Daughter - Family/friend
Independent Living
September 19, 2024
All is not well.
At first things were good. Most staff were friendly and the management tied hard and I think still do. When the chef left things changed. The food is cold, the staff unhappy and the quality of meals are inconsistent. One morning there was no coff and they said they were out. If my mother is late even 5 min for a meal she is chastised and once was told she couldn’t eat. There is no reasonable way for her to get s meal if she is sick. Residents have to come fill out a request and come back for food. If she has back pain she has to get dressed to go out and again wait and go out again. It is confusing even who to ask. Some meal staff are impatient and clearly unhappy which gets shared with the residents. If someone would just bring the meal it would help. At this time she has lost 8 lbs and weighs 108. She is already frail and thin and we have to make sure she has food she can eat. She likes her apartment but the chaos and dissatisfaction of the staff is problematic.
Response from Holiday Virginian
September 26, 2024
Thank you for bringing this to our attention. The General Manager would appreciate the opportunity to discuss your concerns further. Please call the community or email me at CustomerService@AtriaSeniorLiving.com and I will put you in touch with her.
Anonymous - Family/friend
Independent Living
July 23, 2024
Review for Holiday Virginian
I would say that it is a pretty good place for a loved one that can take care of them selves. [name removed] may have to go into the next step can't afford a caregiver but he can't take care of himself either.
PAUL D RABY - Family/friend
Independent Living
March 25, 2024
Moving Father in Law into Independent Living
We sadly lost Mom-n-Law at New Year and had to move father into a new place quickly. I had been working with a Place for Mom for a few weeks and up came a referral for Holiday Virginian. They had a great offer and the sales staff was excellent. After a great visit father-in-law was very excited to move!
Howard Morris - Resident/client
Independent Living
March 8, 2024
Appreciation
Since I have been here it has been a pleasure, I did not want to be here at first and once I moved in I am so grateful for this community and all the staff that are here. My neighbors and staff have made me feel so welcome and loved. Since I have been here they have helped me mentally with my grief and pain. It has been truly a blessing. I want to personally [name removed] the sales manager and thank Lisa the office manager as well as [name removed] the General manager for helping encourage me to hang in there. I wanted to give up but they kept pushing me and now I attend all the events and thoroughly enjoy all of the activities. Food has improved 200%. I love posting all the great times I have had here on facebook. Very grateful to be apart of this community.
Anonymous - Resident/client
Independent Living
March 1, 2024
Not recommended
The staff is incompetent and lazy. Housekeeping is horrible. I had to plead with them to clean the one elevator, which is used often to transport meals. My housekeeper used a brush to clean my toilet and directly on my sink fixtures. Gross. Roaches and ants. Not helpful and if they didn't put it in writing it's not going to happen. I was misled by the salesperson. The food not good quality. Poor menu combinations and the diet is not appropriate for the age group and medical conditions of the community. I would not recommend this place to anyone.
Response from Holiday Virginian
March 5, 2024
Thank you for reaching out. We take this review seriously. I have shared your review with the General Manager, and he would appreciate the opportunity to further discuss your concerns. Please email me at CustomerService@AtriaSeniorLiving.com, and I will put you in touch.
Anonymous - Resident/client
Independent Living
January 22, 2024
Do not recommend
Find another place. Way too expensive. Could go on forever but just find another place.
Response from Holiday Virginian
January 24, 2024
Thank you for sharing your comments. The Regional Vice President would be happy to further discuss your concerns. Email me at CustomerService@AtriaSeniorLiving.com, and I will put you in touch.
Anonymous - Resident/client
Independent Living
April 11, 2023
Promises not fulfilled
Suggestions for improvement: Initial orientation introducing staff and who to go to for help with issues. Not allow sales people to make offers. I was told things by sales person and told differently by actual manager. Only one time of housekeeping in six weeks. Dirty dishes on table when we sit down to meals. Better inventory would prevent running out of condiments and sometimes entrees.
Response from Holiday Virginian
April 18, 2023
Thank you for reaching out to share your feedback. We value hearing from our residents and take your review seriously. Our General Manager would appreciate the opportunity to discuss these concerns with your directly. Please stop by the office or email us at CustomerService@AtriaSeniorLiving.com and we’ll pass your contact information along so he can connect with you.
anonymous - Family/friend
Independent Living
January 31, 2023
Everything is Great
The Virginian is the best place we've seen. I like the cleanliness of the facility and the friendliness of the staff. Everybody is very easy to get along with and very helpful. The apartment is very nice. Everything has been great - we've had no problems. It was an easy process getting moved in. And they call me if there are any problems.
anonymous - Toured community
Independent Living
January 31, 2023
Tour Review
Our family had an in-person tour and we just knew it was not going to be the place for our loved one - they were going through a bunch of renovations and the person giving the tour was temporary so they did not know a lot of stuff.
Response from Holiday Virginian
February 16, 2023
Thank you for considering our community and we appreciate your feedback. Our renovations will be wrapping up soon and we’d appreciate the opportunity to show you the finished project. I’ve shared your comments with our General Manager and wish you the best in finding your loved one’s new home.
Anonymous - Toured community
Independent Living
January 26, 2023
Review for Holiday The Virginian
It was a good tour experience. The tourist was really nice. It seemed older and needed updating.
EG - Family/friend
Independent Living
October 14, 2022
So Happy I chose Holiday The Virginian
The cleanliness is great. Going under renoovation. The people are amazing/great. The staff is excellent. There is not a variety with the food options, but the food is good. They have things for people who are very active. It would be nice if they had more options for the dementia residents. We picked this community because, they made us feel like family, had my loved ones best interest at heart, we loved the apartments, and they were friendly. Thank you so much to A Place for Mom. It was wonderful services , you made it so easy, and it was a good experience
anonymous - Toured community
Independent Living
May 16, 2022
tour review
Our family had an in person tour and the tour experience was good but we were able to eat a meal there for lunch and the food was terrible
Anonymous - Family/friend
Independent Living
March 23, 2022
Our Experience
This is the third set of management staff that have had in the last 7 months. Housekeeping is sometimes just not done. This is more nursing home like and not a retirement environment like we thought. My loved one is happy with what she is getting.
They offer a variety of activities here. They do not have enough kitchen staff. The front desk staff is usually in the kitchen due to staff shortages. They were helping serve during meal times. My loved one said the food seems like the same thing over and over. Foods delivered to her room where never what she asked for.
She was told "you get what's leftover" when her food was delivered to her room by a staff member. That is unacceptable for what we pay. French fries with no ketchup, seafood with no cocktail sauce. These are obvious necessities during these meals that they are missing and my loved one has to bring herself.
Response from Holiday Virginian
May 16, 2022
Please know that we take your concerns seriously. Your parent’s experience is important to us. We have shared your comments with local and regional leadership and are available directly at Feedback@HolidaySeniorLiving.com, if you have future concerns.
Anonymous - Family/friend
Independent Living
March 11, 2022
This Community Is Growing Into Itself
Some of the staff is very good and other staff are non existent. They had a max exodus of staff recently. The front office staff will cook and serve the food. The food will sometimes consist of frozen pizza and canned corn for meals. We are having to provide my loved one's food instead. The community told me that they had a chef on staff and that has turned out not to be true.
The activities are good and they have picked up for the residents recently. The community told us there was transportation for the residents to use; however, that only started within the last week. This is now allowing residents going to lunch outside of the community.
Response from Holiday Virginian
April 4, 2022
We value your feedback at The Virginian. We have shared your comments with local and regional leadership and are available directly at Feedback@HolidaySeniorLiving.com, if you have future concerns.?
J.M. - Family/friend
Independent Living
February 21, 2022
simple living
The Virginian is a nice, quiet and clean place to live. I haven't seen a lot of interaction amongst the residents; but everything seems to be fine so far.
anonymous - Resident/client
Independent Living
December 2, 2021
Tina S - Family/friend
Independent Living
October 28, 2021
Best place for keeping your parent independent
The community is very clean and the staff has been very friendly. The meals and dining service is overall pretty good, but they are understaffed at times so the dining service might be a little slow. The activities are ramping back up and right now the value for cost is very good. Everything is included and the only extra thing our loved one has to pay for is a landline.
Patricia - Family/friend
Independent Living
October 13, 2021
She found a good home
We had a really good first impression, on our tour two different residents on two separate occasions came and spoke with the sales lady who was leading the tour about how happy they were to be at The Virginian. The space itself our loved one is in has been a really good fit for her, and she is really happy.
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Frequently Asked Questions about Holiday Virginian
Holiday Virginian offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Holiday Virginian 7.9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (804) 330-4252 to reach a resident at Holiday Virginian.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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