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50 Sumner Way, Jefferson, GA 30549
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Anonymous
-
Child of resident/client
4.0
Highly Recommend
The reason for the 4s was due to Covid. They had a large turnover when the government (taxpayers) started paying people to stay home who were "afraid" to work in the health field. Prior to that, it was all 5s, but it was never quite the same after. They were short handed much of the time.
The administration and office staff are super! Most of the CNAs love the residents and their jobs. My mom passed away in April, but I visited frequently while she was there. No matter what facility you choose, if you are a frequent visitor and get to know the staff, your loved one will get the best treatment.
About the facility Highlands Senior Living Jefferson
Located in historic Jefferson, Georgia, and situated on 5 acres overlooking an 8-acre lake, Highlands Senior Living Jefferson offers a friendly and homey environment.
Designed to promote socializing, Highlands Senior Living Jefferson provides a great room with a cozy fireplace and four comfortable family gathering areas. The library offers a variety of books, magazines and DVDs. Perhaps you would like to play the Wii on our 52 inch television or join in a cooking activity in our large activity room. Play a game of bridge after enjoying lunch with friends in the private dining room. Individual mailboxes allow residents to receive their own mail, maintaining privacy. The two-story veranda overlooking Lake Emily is a delightful place to spend the afternoon. The beautiful Memory Garden and raised vegetable garden offer an opportunity to play in the dirt and enjoy the fruits of that labor!
All apartments at Highlands Senior Living Jefferson are private with large bathrooms. In addition, each apartment is equipped with individual climate control and a ceiling fan. Residents may choose from a studio apartment, deluxe studio apartment, or even a one or two bedroom apartment. You will enjoy decorating and furnishing your new home to personally suit you.
Designed to promote socializing, Highlands Senior Living Jefferson provides a great room with a cozy fireplace and four comfortable family gathering areas. The library offers a variety of books, magazines and DVDs. Perhaps you would like to play the Wii on our 52 inch television or join in a cooking activity in our large activity room. Play a game of bridge after enjoying lunch with friends in the private dining room. Individual mailboxes allow residents to receive their own mail, maintaining privacy. The two-story veranda overlooking Lake Emily is a delightful place to spend the afternoon. The beautiful Memory Garden and raised vegetable garden offer an opportunity to play in the dirt and enjoy the fruits of that labor!
All apartments at Highlands Senior Living Jefferson are private with large bathrooms. In addition, each apartment is equipped with individual climate control and a ceiling fan. Residents may choose from a studio apartment, deluxe studio apartment, or even a one or two bedroom apartment. You will enjoy decorating and furnishing your new home to personally suit you.
Senior living options offered
Assisted Living
Pricing for Highlands Senior Living Jefferson
Total monthly costs depend on room type, select services, and the level of care needed.
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Assisted Living
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1 Bedroom
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Semi-Private
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Highlands Senior Living Jefferson
50 Sumner Way, Jefferson, GA 30549
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50 reviews
5 star
44%
4 star
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9.9
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9.8
Review score
60 reviews
5 star
80%
4 star
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3 star
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2 star
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9.8
Review score
75 reviews
9.8
Review score
75 reviews
5 star
68%
4 star
27%
3 star
3%
2 star
1%
1 star
1%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Active promotion
No
Active promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Assisted Living
Care types offered
3
Assisted Living, Memory Care, Adult Day Services
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Amenities at Highlands Senior Living Jefferson
Healthcare Services
- Memory Care
- Staffing & Ancillary Services
- Diabetic Care
- Incontinence Care
- High Acuity Care
- Medication Management
- Non-Ambulatory Care
Meals & Dining
- Guest Meals
- Professional Chef
- Restaurant Style Dining
- Low / No Sodium
- Anytime Dining
- Special Dining Programs
- Pureed Meals
- Vegetarian
- Meals Provided
Room Amenities
- Wi-Fi/high-speed internet
- Air Conditioned
- Handicap Accessible
- Wheelchair Accessible Showers
- Kitchenette
- Garden View
- Cable or Satellite TV
- Ground Floor Units
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Property Convenient to Public Transit
- Complimentary Transportation
- Resident Parking Available
- Uncovered Parking
Pets
- Cats Allowed
- Weight Limit (lbs)
- Dogs Allowed
Common areas
- Beauty Salon
- Indoor Common Areas
- Computer or Media Center
- Meeting Room
- Barber Shop
- Butterfly garden / Hummingbird garden
- Outside Patio
- Outdoor Common Areas
- Central Fireplace
- TV Lounge
- Library
Recreational areas
- Piano or Organ
- Raised Garden Beds
Services
- Laundry Service / Drycleaning
- Grocery Shopping and Errands
- Beautician
- Housekeeping
Languages spoken
- English
Activities
- Book Club
- Reminiscence Programs
- Devotional Activities On-Site
- Yoga / Chair Yoga
- Sensory-based Programs
- Pet-focused Programs
- Devotional Activities Offsite
- Trivia Games
- Brain fitness / Dakim
- Educational Speakers / Life Long Learning
- Art Classes
- Day Trips and Outings
- Live Well Programs
- Visiting Chaplain or Priest
- BBQs or Picnics
- Live Musical Performances
- Wine Tasting
- Birthday Parties
- Bible Study Group
- Cooking Classes
- Gardening Club
- Intergenerational Programs
- Men's Club
- Activities On-site
- Holiday Parties
- Live Dance or Theater Performances
- Activities Off-site
- Karaoke
- Walking Club
- Happy Hour
Reviews
for Highlands Senior Living Jefferson
Write a review
A Place for Mom has scored Highlands Senior Living Jefferson with 7 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Highlands Senior Living Jefferson has 50 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
3.9
Friendliness
4.0
Care Services
3.7
Staff
3.4
Meals & Dining
3.6
Activities
4.0
Value for Cost
3.8
A Place for Mom has scored Highlands Senior Living Jefferson with 7 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Highlands Senior Living Jefferson has 50 reviews with an average "overall experience" of 3.7 out of 5.
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1-20 of 50 reviews
Anonymous - Family/friend
Assisted Living
August 22, 2023
Review for Jackson Oaks Senior Living
We picked this community, because of the of the price and it was really close to where I live. Also, they were allowing small pets. They feed you a big line when you go there to view it. After being there a couple weeks, you see through all the smoke and mirrors.They kept blaming the fact that they couldn't find any help. They were very short staffed one night I went there, and the nurse on duty was chatting with one of the girls sitting in the office. didn't look to me like they were out, doing rounds and giving meds out.
Anonymous - Family/friend
Memory Care
August 7, 2023
Highly Recommend
The reason for the 4s was due to Covid. They had a large turnover when the government (taxpayers) started paying people to stay home who were "afraid" to work in the health field. Prior to that, it was all 5s, but it was never quite the same after. They were short handed much of the time.
The administration and office staff are super! Most of the CNAs love the residents and their jobs. My mom passed away in April, but I visited frequently while she was there. No matter what facility you choose, if you are a frequent visitor and get to know the staff, your loved one will get the best treatment.
Anonymous - Family/friend
Assisted Living
July 10, 2023
Disappointing Experience
Experience was awful, and traumatic. Staff lacks training with dementia. You can't ask a person with dementia anything like would you like to take a shower. Have to say let's get you in the shower, use pleasant but firm voice.Brought meals to her even though I'd emphasized need to walk her to dining hall for meals. I moved her. So disappointing since price and room were good. I would not recommend Jackson Oaks unless it has changed tremendously.
Anonymous - Family/friend
Memory Care
June 27, 2023
Staff turnover
My loved one is a resident at Jackson Oaks Senior Living. There's been a big turnover in staff, so I rated all at a 4 instead of a 5 due to that. Otherwise, I have found the staff at this facility friendly and courteous.
Anonymous - Family/friend
Assisted Living
June 9, 2023
Overall good place, but like with any place, stay involved.
Jackson Oaks Senior Living has people who care. Sometimes it's hard to get in touch with top management. No matter where your family member goes, stay involved.
Finetta M - Family/friend
Memory Care
January 28, 2023
Wonderful
The caring staff, life stations, activities and engagement of the professionals here are reassuring and a blessing. They even have pet therapy! Even with the burst pipes after the big freeze last month is testament to their “All hands on deck” teamwork while providing great care.
Anonymous - Family/friend
Assisted Living
January 9, 2023
Very friendly staff
All of the staff was very friendly. My loved one loved the food. She didn't participate in the activities, so I can't rate those. She had bugs in her room, but she also ate her meals in her room. My suggestion for improvement would be better clinical skills (I'm a retired nurse so I pick up on their lack of knowledge), but I realize that's an issue with all facilities.
Mary B - Resident/client
Assisted Living
November 20, 2022
No HOT water AGAIN !11
Once again NO hot water !! It continues , never know if you can take a shower. Nothing changes or improves. It’s cold this morning and I would like to take a shower. Not only affects showers, it affects washing clothes and doing dishes.
Response from Highlands Senior Living Jefferson
November 23, 2022
Hi Mary:
Thank you for sharing your reviews with us. I apologize that we did not meet/exceed your standard. While we recognize that we aren't always able to prevent such occurrences, we pride ourselves in being immediately reactive to these types of concerns and hope that you found the issue to be resolved rather rapidly. As always, your feedback is most important and we would love to have you attend our resident council meetings for suggested improvements as well (you can find these meeting dates and times on your monthly calendar). In addition, feel free to email questions or concerns to tammy.rumfelt@jacksonoaksseniorliving.com any time!
Sincerely,
Tammy Rumfelt, Executive Director
Mary B - Resident/client
Assisted Living
September 14, 2022
Theft/poor attitude
Staff go through your rooms when you are not there. I have lost money that I hid. There are a few staff who are WONDERFUL. But others who are lazy and treat you poorly.
Response from Highlands Senior Living Jefferson
October 12, 2022
Hi Mary B:
Thank you so much for your feedback. We strive incredibly hard here at Jackson Oaks to meet the needs and expectations of all our residents and we are sorry we have been unable to meet your expectations at this time. We are committed to providing the highest level of service in senior living and will use this information as an opportunity to educate. In addition, we would love the opportunity to sit down together with you personally on any concerns you may have and would like to remind you that we, the administrative team members, are available to you any time!
Keith S - Family/friend
Assisted Living
June 9, 2022
Perfect
I am completely satisfied with Jackson Oaks. Highly recommend. Staff is wonderful. I have peace of mind knowing that my parents are being taken care of by such caring people.
Anonymous - Toured community
Assisted Living
March 2, 2022
My Tour Experience at Jackson Oaks Senior Living
Good community, too far from where we wanted to be.
Bob O - Family/friend
Memory Care
February 22, 2022
Follow up
They bring people in to give the residents to give them cognitive test. The staff here seem to know a lot about the industry. There is always someone to answer questions and they are very friendly and cooperative. I would for sure recommend this community over some of the others that I have seen. They are having some maintenance shortages but I think that this is the same for everyone with staff.
Bill R. - Family/friend
Assisted Living
February 10, 2022
Don’t expect the staff to care for your loved ones
This place is absolutely horrible at caring for your loved ones. Once the relatives leave, they treat your family member more like an inmate than a person. They have little to no regard for the physical well-being of the people you entrusted them to care for. This is more of a death camp than a care facility, don’t be fooled by their smiles and false words, they want your money and fail to follow through with what they promise.
Mark - Family/friend
Assisted Living
January 31, 2022
I would recommend taking a look at Jackson Oaks
We chose Jackson Oaks because of the community, when we visited we noticed that a group of people that we felt my mother would fit in with. I would recommend to others to check it out and see if its what your loved one is looking for.
Anonymous - Family/friend
Assisted Living
January 7, 2022
Good Community, But Needs Improvement
The staff is extremely friendly. The community has had extreme staffing issues; however, I know this is nationwide. This has caused not having a lot of attention. My loved one didn't feel like they had privacy as the staff wouldn't lock doors or come in unannounced to their room.
anonymous - Family/friend
Assisted Living
November 24, 2021
anonymous - Family/friend
Assisted Living
September 29, 2021
Very good experience with them, staff is very friendly, glad we found this place for our loved one
The main common area of the community would be a 4 out of 5 stars for cleanliness, but the individual house keeping for our loved ones apartment would be about a 3 out of 5 for cleanliness. However the staff members are all very good, we have yet to meet one that is not friendly towards us. They do a really good job with the activities, they always have plenty going on. The issues is, is that they are all repetitive so it sometimes is hard to keep the residents wanting to go back and keeping them engaged. For us, the value for cost is fairly reasonable.
anonymous - Family/friend
Memory Care
September 15, 2021
Would never recommend this community
Our loved one was only there for a couple of weeks and had to serious falls the resulted in them going to the hospital. We did try to give the community the opportunity to get to know our loved one, and for our loved one to adjust to them but it was a terrible experience. The rose wing is their memory care unit, and during our loved ones stay their dementia progressive way to quickly. Our loved one was very physically active and energetic and at the end of two weeks they had lost their mobility. The care that was not shown to our loved one was detrimental. Before our loved one moved in they promised us all the bells and whistles and that they could take care of our loved one, but not one of those promises were met. They do not take care of their memory care patients. Half the time when we visited the med techs and aids were mingling and hanging out with each other and ignoring the needs of their residents, they treat them like dogs. The meals there looked awful, all full of sodium and looked like slop.
anonymous - Family/friend
Assisted Living
August 18, 2021
my review of Jackson Oaks Senior Living
Overall the community is a good place for anyone's loved one. They keep the community clean, and the staff is friendly and helpful. I would recommend this community based on my experience.
anonymous - Family/friend
Assisted Living
April 6, 2021
Neighborhoods around Highlands Senior Living Jefferson
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Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Georgia regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Georgia regulations for Assisted Living.
Frequently Asked Questions about Highlands Senior Living Jefferson
Highlands Senior Living Jefferson offers Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Highlands Senior Living Jefferson 7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (706) 387-7000 to reach a resident at Highlands Senior Living Jefferson.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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