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11Th Ave S, Great Falls, MT 59405
2 reviews
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Todd Christofferson
-
Family/friend
5.0
Why I entrust my grandmother's care/health with the Highgate Senior Living Center
We looked at multiple facilities and had used another prior to Highgate. Highgate is definitely at the top for choices in Great Falls. The care is very good. The caregivers, nursing and management are top notch and very attentive to all needs of residents and the responsible family members. Whether an issue is small or not, Highgate does not hesitate to keep family informed and regularly asks for direction when needs care changes. The facility is modern, very nice and clean...it has a comfortable homey atmosphere. The security seems to be quite adequate(too include keypads at entry/exit points). Rooms have emergency call devices. Almost all new residents in assisted living tend to complain about meals. After getting comfortable with Highgate my grandmother says "the food here is really good". I cannot emphasize enough how attentive and FRIENDLY the staff is. It is rare to not see a smiling and helpful staff member. Highgate staff is very good at listening and asking about any concerns, and then addressing the concerns. The fees are basically equal to the other quality assisted living facilities in Great Falls. If I was personally in need of assisted living, especially with memory issues, I would be grateful to be living at the Highgate. One would be wise to pay special attention to how staff present and demonstrate themselves when touring different facilities(not just the managements, but the caregivers as well), you will most likely notice Highgate staff is top notch in this category.
About the facility Highgate Great Falls
Highgate Great Falls in Great Falls, MT is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Nursing Homes
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Amenities at Highgate Great Falls
Healthcare Services
- High Acuity Care
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Highgate Great Falls
11Th Ave S, Great Falls, MT 59405
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Review score not available
8.6
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7 reviews
8.6
Review score
7 reviews
5 star
72%
4 star
14%
3 star
14%
2 star
0%
1 star
0%
8.5
Review score
4 reviews
8.5
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4 reviews
5 star
50%
4 star
0%
3 star
0%
2 star
25%
1 star
25%
8.0
Review score
5 reviews
8.0
Review score
5 reviews
5 star
80%
4 star
20%
3 star
0%
2 star
0%
1 star
0%
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Nursing Homes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Independent Living
Care types offered
1
Assisted Living
Reviews
for Highgate Great Falls
A Place for Mom has scored Highgate Great Falls with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Highgate Great Falls has 2 reviews with an average "overall experience" of 3.3 out of 5.
Overall Rating
3.3
Cleanliness
3.3
Friendliness
3.3
Care Services
3.3
Staff
Meals & Dining
Activities
3.3
Value for Cost
3.3
A Place for Mom has scored Highgate Great Falls with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Highgate Great Falls has 2 reviews with an average "overall experience" of 3.3 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-2 of 2 reviews
Todd Christofferson - Family/friend
Nursing Home
April 14, 2015
Why I entrust my grandmother's care/health with the Highgate Senior Living Center
We looked at multiple facilities and had used another prior to Highgate. Highgate is definitely at the top for choices in Great Falls. The care is very good. The caregivers, nursing and management are top notch and very attentive to all needs of residents and the responsible family members. Whether an issue is small or not, Highgate does not hesitate to keep family informed and regularly asks for direction when needs care changes. The facility is modern, very nice and clean...it has a comfortable homey atmosphere. The security seems to be quite adequate(too include keypads at entry/exit points). Rooms have emergency call devices. Almost all new residents in assisted living tend to complain about meals. After getting comfortable with Highgate my grandmother says "the food here is really good". I cannot emphasize enough how attentive and FRIENDLY the staff is. It is rare to not see a smiling and helpful staff member. Highgate staff is very good at listening and asking about any concerns, and then addressing the concerns. The fees are basically equal to the other quality assisted living facilities in Great Falls. If I was personally in need of assisted living, especially with memory issues, I would be grateful to be living at the Highgate. One would be wise to pay special attention to how staff present and demonstrate themselves when touring different facilities(not just the managements, but the caregivers as well), you will most likely notice Highgate staff is top notch in this category.
Daughter - Family/friend
Nursing Home
January 5, 2014
Highgate
After it was clear that my father could no longer take care of himself we toured a few places in Great Falls, Montana for him to live. We decided on Highgate thinking this would be a great place. We were very disappointed in the care. The people were friendly enough but the care was lacking. While he lived in the assisted living area of Highgate, things seemed ok, although there was not a lot of structure which confused him. As his health got worse, he was moved to the memory care section and that was a nightmare. He had a roommate that he was afraid of. Meals were not timely. They would wait in the dining room for an hour sometimes waiting for their food. They did not make sure he was clean, which was the deciding factor in finding a better place for him. This place was all about making a profit and not about giving good care to the elderly.
Viewing 1-2 out of 2 reviews
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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