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Fairfield Family Care

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27 Fifth Street, Stamford, CT 06905

For more information about home care options:
(866) 374-4058
22 reviews
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Fairfield Family Care
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Fairfield Family Care
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Anonymous
-
Family/friend
4.5
My uncle lived far away from us & we were so worried when my aunt passed away. Fairfield Family Care made him feel welcome & assured that he would be well-cared for & they delivered! He is so happy & at ease knowing the care he needs is just a phone call & minutes away. We now rest eas

About the facility
Fairfield Family Care

Fairfield Family Care in Stamford, CT is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Home Care

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Services
at Fairfield Family Care

Meals & Dining

  • Low / No Sodium
  • Organic
  • Anytime Dining
  • Gluten-free
  • Vegan
  • No Sugar

Home Care

Languages spoken

  • Italian
  • Russian
  • Polish
  • Ukrainian
  • German

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8 reviews
12 reviews
4 reviews
Starting rate
--
Starting rate
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Starting rate
Starting at $XX/hr
Starting rate
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Bathing/dressing

No

Bathing/dressing

Yes

Bathing/dressing

No

Bathing/dressing

No

Household chores

No

Household chores

Yes

Household chores

No

Household chores

No

Mobility monitoring or transfers

No

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

No

Mobility monitoring or transfers

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Brochure not available
Brochure not available

Reviews

for Fairfield Family Care

Overall Rating
3.3
Cleanliness
3.4
Friendliness
3.4
Care Services
3.3
Staff
Meals & Dining
Activities
3.3
Value for Cost
3.4
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 22 reviews
Anonymous - Toured community
Home Care
September 4, 2020
0.5
Google the owner [name removed]
Hired this company to care for my elderly parents. Started out with a lady named [name removed] who talked all nice and sold me the world. I hired them and they sent the worst low life people, one after another. They would either show up late, not at all, slept when they were on nightshift, were rude to my parents, one lady told me that she she wasn't even getting paid minimum wage and I found out that they paid their people under the table. I finally demanded that [name removed] meet me to discuss. She is supposed to be the certified nurse/field supervisor. Well she showed up to my parent's house stinking of liquor and obviously drunk or high or whatever and she said that they are independent contractors. I called the owner , [name removed] who was another [removed] and tried to tell me that not putting these people on the books was acceptable and he had a "special license". My accountant said that there is no such thing and that if I were ever caught, that I would be responsible to pay the back payroll taxes. Every other agency that I spoke to has their caregivers on the payroll. and is legitamate.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Anonymous - Toured community
Home Care
July 3, 2020
0.5
client
The owner is a scam artist. He hires anybody regardless of their background. We knew the caregiver was stealing money from my parents and the owner said it was impossible. We installed cameras and, finally caught her and he didn't want us to call police because he pays illegally and his reputation. His caregivers are not on the books, are paid less than minimum wage and no overtime. Then he tried to give us free service to bribe us to stay! Stay away from this company.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
David Lobato - Toured community
Home Care
December 29, 2018
0.5
Never recommend
Worst services I have ever dealt with. [Name removed] is the aide and has been told what to do by me and her supervisor, [name removed]. It is not being done. I was assured that she would not return several days ago by [name removed] and she would contact me. She never did. Imagine my shock when I came in today and saw [name removed]. Called [name removed] and she called my brother, the guardian. I called [name removed] again and she told me that my brother is the guardian and all things have to go through him to switch the care givers. I told her that we were the care givers by definition and that this was my house and it overrides what he wants in the way of who the exact aide is in the house. I also told her I would continue to take care of her if they did not get someone by this weekend, which she acknowledged. She hung up on me. I also asked to hear from [name removed], the owner. I would not recommend them to anybody who is spending their hard-earned money and even if insurance pays for it. If you want decent service do not use Fairfield Family Care.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Anonymous - Family/friend
Home Care
June 18, 2018
0.5
BAD AGENCY
They send any body to your home to care for your family members. These aides are NOT trained like the owner advertises. Some of the aides sent to the house could barely speak English. How is a person with dementia suppose to communicate with their caregiver if there is a language barrier. VERY FRUSTRATING. All the girls did was sit on their cell phones and ignore my family member until their shift was up and prepared foods they liked to eat - not what the client is ABLE or WANTS to eat. False advertising at this agency. No integrity there.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Anonymous - Family/friend
Home Care
May 19, 2018
4.5
My uncle lived far away from us & we were so worried when my aunt passed away. Fairfield Family Care made him feel welcome & assured that he would be well-cared for & they delivered! He is so happy & at ease knowing the care he needs is just a phone call & minutes away. We now rest easier knowing he is in such good hands.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Jessie P. - Family/friend
Home Care
May 16, 2018
4.5
EXCEPTIONAL!
My dear friend was no longer able to tend to her elderly husband. She looked at many facilities and interviewed several agencies in the area. There was no comparison! The caregivers were kind, patient, and very well trained. I could breath a sigh of relief and rest easily knowing my loved one was in good hands. He was so happy to see their smiling faces every day, and I was too!
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Ann Pennachio - Family/friend
Home Care
May 16, 2018
5.0
Excellent
Excellent care provider. I want to thank everyone at Fairfield family care for caring for my dad in the last six years. My dad was alone before we hired a live-in caregiver. When [name removed] walked into my dad‘s life I had never seen him happier. The staff was courteous the supervisory visits were informative and the director [name removed] has been very helpful over the years. I want to thank everyone at Fairfield family care for the Care support enjoy they have brought to our family. I would recommend you highly.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Home Care
March 5, 2018
5.0
When my Italian Grandmother first met her caregiver I knew I could be at ease. [Name removed] was warm and soft-spoken, attentive and most of all, gentle. A nursing home was out of the question for us. So when Fairfield Family Care introduced us to [name removed], we knew we came to the right place. Our matriarch is gone, now.... but we will always be grateful for her exceptional care in her last years with us. Thank you, to [name removed] and to everyone at Fairfield Family Care!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Erica S. - Toured community
Home Care
May 31, 2017
5.0
Compassionate care to the fullest!!
I can't say enough good things about fairfield family care! They were so kind and accommodating. [Removed] is an absolute angel! She went above and beyond to make my father comfortable and feel good in such a distressing time. She made us feel very comfortable and confident that we were choosing the right agency for our dad. We got to meet a couple of the girls before they started and they were very nice. They even came to the nursing home to introduce themselves before my dad got out. The woman we wound up using was supposed to be a fill in for the weekend but my dad liked her so much we wound up sticking with her. I'd feel comfortable using any of the girls they selected for us. I'd highly recommend fairfield family care. They hand pick the right person for the case. Thank you so much! My dad is doing amazing because of you! You brought peace back into my family's lives. ??
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Rich - Toured community
Home Care
November 22, 2016
1.0
Disappointed son
Nice caregivers but the owner is a[Removed]. He's not licensed in NY, and still sees people here. He lies about background checks and the citizenship of his employees. They are not all legal. The three girls in the office are lovely. The controller is a pawn of his, he is in on his lies. People have no consistency, and are lied to. Further more, he hires [Removed] and drinkers too, and the senior houses he runs are scams too. The hold music even offers false information. This whole "franchise" should not see clients.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
ralphmj - Toured community
Home Care
October 25, 2016
5.0
thank you
Fairfield Family Care was the caregiver for my mom, Sylvia, who just pasted away. I only had 2 caregivers for 3 1/2 years. They dressed well and attended to my moms needs everyday without question. I cannot thank FFC enough for extending moms life through their kind efforts. Also, the office staff was very kind, gracious, warm and held my hand through the process.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous
Home Care
August 18, 2016
3.5
Verified Review
Follow through is not their strong point!
When I went to set up the service I made sure they knew where my mom lived and they said it would no be a problem coming out. Twice when I asked for them to come out they called me at the last minute and said they couldn't make it.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
Anonymous - Family/friend
Home Care
March 21, 2016
4.0
Verified Review
Everything has been good so far.
Everything has been good so far. No major complaints.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous
Home Care
October 14, 2015
5.0
Verified Review
Wonderful caregiver
I thought it was great. Kim was a wonderful caregiver. She was caring, attentive and very professional. I give the level of care and Kim five stars. Thank you.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous
Home Care
February 27, 2015
4.0
Verified Review
Pleased with the service
Our experience with Fairfield Family Care has been a good one overall. They've been very reliable in terms of consistency of service, and all of the caregivers have been very attentive to the needs of my loved one.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous
Home Care
January 30, 2015
3.0
Verified Review
Nice place, overall
Overall I thought Fairfield Family Care did a good job in terms of reliability and the care that they provided. However, I felt it was a bit of a mixed bag in terms of the personalities of the caregivers. Some of them could have put a bit more effort into being personable.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Anonymous
Home Care
January 28, 2015
5.0
Verified Review
Friendly and professional
Overall our experience with Fairfield Family Care has been a good one. They people they've sent have all been very nice, friendly, and professional. We've used them for in-home care, as well as scheduling drivers to take a loved one in for doctors appointments.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Home Care
November 3, 2014
4.0
Verified Review
Fairfield Family Care provides in-home care. Over the past several weeks there have been six or seven different people. So, I couldn't tell you about specifics, but as far as I can tell, they have been very clean. My mother broke her hip and had a hip replacement and walks with walker. So, she doesn't really need much help, until this accident. she is very independent and only acquire their services so she is not alone. They are more like a companion in case there is a problem. So, I don't really know. She complains about the weekly person, because she doesn't talk much to her. But she like the weekend person.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
4
Activities
4
Anonymous - Family/friend
Home Care
August 27, 2014
3.0
Verified Review
This is a home care provider
This is a home care provider agency. But all the care providers have been great. They are more like campanions to her. My mother can be a little demanding at times. Administration could do better in sending the type of person we request for my mother. It seems that we still can't get the type of person that we would like even though we have asked.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Loved One - Family/friend
Home Care
January 28, 2014
3.0
Verified Review
Some of the caregivers are good some are not as great.
Some of the caregivers are good some are not as great. They have been quite unrealiable. There is not enough communication when there is some kind of schedule or personnel change. The caregivers haven't been told by the agency what is expected of them, if they need to drive or something. They are far more reasonable in price than others I have used. I have had worse experiences by far.
Viewing 1-20 out of 22 reviews

Frequently Asked Questions
about Fairfield Family Care

Call (203) 295-3477 to reach a resident at Fairfield Family Care.

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