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Emerald Bay Retirement Community

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650 Centennial Centre Boulevard, Hobart, WI 54155

For more information about senior living options:
(866) 374-4058
7.5
Review score
33 reviews
Add review
7.5
Review score
33 reviews
5 star
67%
4 star
15%
3 star
6%
2 star
6%
1 star
6%
See all reviews
Emerald Bay Retirement Community
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Emerald Bay Retirement Community dining room
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Patrice
-
Child of resident/client
5.0
Family experience
Overall I think everything was good and super friendly. There was a time or two that when a medical condition arose, there was confusion on orders and f/u with the Dr. was lacking. Also telling him was not effective as he doesn't always understand the medical jargon or couldn't remember

About the facility
Emerald Bay Retirement Community

Welcome to Emerald Bay! Our community was built in 2012 and is located on the edge of a lovely forest. Our community is an outdoor lover's paradise, complete with walking paths, ponds, outdoor patios, and gardening opportunities. Emerald Bay offers a peaceful setting located in a warm and friendly neighborhood just minutes from Thornberry Creek Golf Course and Northeast Wisconsin Technical College.

Services and Amenities

We offer independent and assisted living care at Emerald Bay. Our experienced and caring staff is dedicated to creating a safe and comfortable environment for seniors. We combine the warmth of home with the comfort of knowing that your loved one is receiving quality, supervised care. Our residents live in apartments with private baths, and we serve three home-cooked meals daily, along with housekeeping and linen service. Residents are encouraged to participate in daily social and recreational activities. We have several accommodations for seniors who may require extra supervision, including an Emergency Call System in each apartment, as well as scheduled staff checkups.

Our residents may be wholly independent or require assistance with activities of daily living. We assist with medication administration, bathing, dressing, continence care, and mobility. We also specialize in caring for residents with chronic conditions...

Read more

Senior living options offered

Assisted Living

Memory Care

Independent Living

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Amenities
at Emerald Bay Retirement Community

Healthcare Services

  • Incontinence Care
  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Non-Ambulatory Care
  • High Acuity Care
  • Diabetic Care

Meals & Dining

  • Room Service
  • Professional Chef
  • Low / No Sodium
  • Gluten-free
  • Guest Meals
  • Restaurant Style Dining
  • Meals Provided
  • Pureed Meals
  • Special Dining Programs

Room Amenities

  • Kitchenette
  • Handicap Accessible
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Fireplaces
  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Full kitchen

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro
  • Bar or Pub

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available
  • Transportation at Cost
  • Uncovered Parking

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Barber Shop
  • Beauty Salon
  • Indoor Common Areas
  • Library
  • Private Bath
  • Outdoor Common Areas
  • Outside Patio
  • Central Fireplace
  • TV Lounge

Recreational areas

  • Piano or Organ
  • Movie or Theater Room
  • Arts and Crafts Center
  • Billiards Lounge
  • Game Room
  • Raised Garden Beds
  • Golf Course or Putting Green

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Grocery Shopping and Errands
  • Beautician

Languages spoken

  • English

Activities

  • Day Trips and Outings
  • Other Religious Services
  • Visiting Chaplain or Priest
  • Bible Study Group
  • Book Club
  • Yoga / Chair Yoga
  • Sensory-based Programs
  • Devotional Activities On-Site
  • Trivia Games
  • Activities Off-site
  • Walking Club
  • Karaoke
  • Current Events Club
  • Cooking Classes
  • Choir / Singing Club
  • Dances
  • Men's Club
  • Art Classes
  • BBQs or Picnics
  • Wine Tasting
  • Birthday Parties
  • Live Musical Performances
  • Reminiscence Programs
  • Christian Services
  • Wii Bowling
  • Educational Speakers / Life Long Learning
  • Brain fitness / Dakim
  • Community Service Programs
  • Live Dance or Theater Performances
  • Holiday Parties
  • Cooking Club
  • Happy Hour
  • Catholic Services
  • Bridge Club
  • Stretching Classes
  • Gardening Club
  • Intergenerational Programs
  • Activities On-site

Compare

Emerald Bay Retirement Community dining room
Emerald Bay Retirement Community

650 Centennial Centre Boulevard, Hobart, WI 54155

Brookview Meadows community exterior
Brookview Meadows

1740 Condor Lane, Green Bay, WI 54313

Bellevue Senior Living outdoor common area
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7.5
Review score
33 reviews
7.5
Review score
33 reviews
5 star
67%
4 star
15%
3 star
6%
2 star
6%
1 star
6%
9.8
Review score
97 reviews
9.8
Review score
97 reviews
5 star
81%
4 star
15%
3 star
1%
2 star
1%
1 star
2%
9.6
Review score
60 reviews
9.6
Review score
60 reviews
5 star
68%
4 star
25%
3 star
5%
2 star
0%
1 star
2%
9.1
Review score
27 reviews
9.1
Review score
27 reviews
5 star
62%
4 star
30%
3 star
4%
2 star
0%
1 star
4%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Assisted Living

Reviews

for Emerald Bay Retirement Community

7.5Review score33 reviews
7.5
Review score
33 reviews
5 star
67%
4 star
15%
3 star
6%
2 star
6%
1 star
6%
Baka Enterprises Inc
7.7
Review score124 reviews7 communities
Write a review
A Place for Mom has scored Emerald Bay Retirement Community with 7.5 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Emerald Bay Retirement Community has 33 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.6
Friendliness
4.5
Care Services
4.3
Staff
3.7
Meals & Dining
3.9
Activities
4.5
Value for Cost
4.3
A Place for Mom has scored Emerald Bay Retirement Community with 7.5 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Emerald Bay Retirement Community has 33 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Baka Enterprises Inc
7.7
Review score124 reviews7 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 33 reviews
Patrice - Family/friend
Independent Living
June 17, 2024
5.0
Verified Review
Family experience
Overall I think everything was good and super friendly. There was a time or two that when a medical condition arose, there was confusion on orders and f/u with the Dr. was lacking. Also telling him was not effective as he doesn't always understand the medical jargon or couldn't remember what he was told to repeat it.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Wendy F - Family/friend
Assisted Living
May 8, 2024
5.0
Verified Review
Very happy with Emerald Bay, beautiful facility, top notch care
We are very happy with Emerald Bay. The staff is very caring and the facility is beautiful and clean. She has a nice one bedroom apartment on the first floor with an electric fireplace. Her window faces the woods. She enjoys the birds. They do her cleaning and laundry. They help her with her shower and give her her medication. She gets WiFi and cable included.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
November 17, 2023
4.0
Verified Review
Review for Emerald Bay Retirement Community
It's a very nice place. We picked this community because it seemed like a nice fit. I would recommend to others.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
October 31, 2023
2.0
Verified Review
Experience at Emerald Bay
My loved one's moved out of Emerald Bay Retirement Community 6 weeks after moving in. There was no communication with the family except for letting us know that they gave their 30 day notice. The staff did not help them adjust and didn't let us know how unhappy they were in the weeks leading up to the notice. At that time, they told me that my loved one was mean to the employees but yet they hadn't documented anything. On that same phone call they told me my loved one showed signs of early stages of dementia. The food was mainly canned and processed food. They had the same 7 menu items every week. They did hire a new cook and the food had improved significantly right before they moved out. The activities were just okay. My loved one wanted new and additional activities, but apparently she was supposed to coordinate them. The activities that they did have were more geared towards residents with more severe limitations. There were not a lot of fun events for those that were more independent.
Cleanliness
5
Friendliness
4
Care Services
2
Staff
3
Meals & Dining
1
Activities
1
Value for Cost
2
Ann M - Family/friend
Memory Care
August 29, 2023
1.0
Not good
While my mom was in Emerald Bay memory care, she was evicted and forced to move during a snow storm. She was 91, had dementia and was on hospice. EB cancelled their contract with Medicaid. My mom died 3 weeks after moving out of EB. Her heart was broken. Transfer trauma is real. I would never recommend Emerald Bay to anyone.
Cleanliness
2
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
2
Activities
3
Value for Cost
3
Anonymous - Family/friend
Assisted Living
June 9, 2023
3.0
Verified Review
Review for Emerald Bay Retirement Community
They were short staffed, and sometimes it took a long time for someone to come, when my loved one pressed the button for help. [name removed]in this kitchen was good with the residents, and made them feel at home. [name removed] did a good job with the activites. They decided not to take Medicaid anymore which was our biggest issue, and reason why we left.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
2
Anonymous - Family/friend
Assisted Living
May 26, 2023
5.0
Verified Review
Review for Emerald Bay Retirement Community
They are wonderful and care about the residents.We picked this community, because we visited and talked to others that had family there in the past. I would definitely recommend this place but it is very expensive.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Annoyed - Family/friend
Memory Care
March 25, 2023
1.0
Terrible
Employees always on cell phones, the activities director was nice. They have a button on the door to let you in and out, which is fine if your not waiting for a long time to get out when a employees clearly see you and wont bother to let you out. Plus then it broke with what they charge they could fix it. The room had the same dust bunny’s in it for months. Items went missing, when asked about them no one seemed to care. Once you run out of money and go on Medicaid they will kick you out as soon as you have to go .on Medicaid.
Cleanliness
3
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
3
Value for Cost
1
JN - Toured community
Assisted Living
November 2, 2022
5.0
Verified Review
Review for Emerald Bay Retirement Community
We loved the tour. It was a clean, friendly, and inviting environment. My loved one had fun during the tour.
anonymous - Family/friend
Assisted Living
July 15, 2022
2.5
Verified Review
Friendly staff, but challenges due to short staffing.
It's fairly clean. But cleaning the apartment used to be part of the deal. Now they're saying the apartment isn't going to be cleaned once a week like it was before, because they're short of staff. And we've noticed our loved one's apartment smells now. We would expect them to reduce the rate or up their standards since we're paying for this service. The staff are very friendly though. Bobby in the dining room is a really top-notch guy and is really good with the residents. They have good activities, and our loved one is excited about the church services. They held a nice Mother's Day event in May. [name removed], the activities director, is awesome. However, the care could be improved, specifically regarding response times to call buttons. They're not answering the call buttons within 15 minutes like they say they do. I know nationwide there is a shortage of workers, including here at Emerald Bay. And it make me upset that there is no reduction in cost when we're receiving reduced quality of service.
Cleanliness
3
Friendliness
5
Care Services
3.5
Staff
4.5
Meals & Dining
4
Activities
4.5
Value for Cost
2
Anonymous - Family/friend
Assisted Living
April 1, 2022
2.0
Verified Review
Best for Independent Care, Somethings Good, Somethings Average
My loved one hated it here. The first time I had a meeting with management they told me we had to move out within 30 days. You really have to be an independent person. Not a hoyer lift situation. Overall, you don't get as much care as you think. They are short staffed. I have had to help with the care of my loved one a few times here. During meal times, all the staff seem to disappear.
Cleanliness
5
Friendliness
2
Care Services
4
Staff
1
Meals & Dining
5
Value for Cost
3
T K - Family/friend
Assisted Living
February 7, 2022
4.0
Verified Review
New Happy Home for Mom
I feel comfortable and safe leaving my loved one here. My loved one is able to be more social and they are enjoying their time here. Movies, celebrations, happy hour, and more are some of the activities for the residents to choose from. The community was short staffed; however, they are bringing in more staff to assist with the care of the residents.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
4
Activities
3.5
Value for Cost
4
anonymous - Toured community
Assisted Living
October 21, 2021
4.0
Verified Review
Tour of Emerald Bay
Emerald Bay was really nice and it was a good tour. They wanted to put mom into the memory care side of the facility right off the bat and we did not agree with them.
anonymous - Family/friend
Independent Living
May 11, 2021
5.0
Verified Review
Would absolutely recommend
Our loved ones so far have not complained about the food and from what we have seen of it, it looks delicious. When we are able to visit we do see some people utilizing the different activities, but with the pandemic the activities are still pretty restricted. We do think the value for cost is great, and the most important thing about this community is the care they show the residents. The care is absolutely a five star.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Value for Cost
5
Response from Emerald Bay Retirement Community
May 12, 2021
Thank you for your 5 star review! We have a great team here at Emerald Bay and it's great hearing that their hard work/dedication is recognized and appreciated by our families and residents. We will be sure to share your review with our entire team :)
Debra Arnold - Family/friend
Memory Care
December 9, 2020
5.0
Verified Review
Wonderful place for our parents!
Emerald Bay offers a lot of activities for the residents to do, and we like that our parents feel safe at this community. If anything happens to them, the community calls us immediately to update us. The rooms are very good, and our parents really like the food.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Emerald Bay Retirement Community
May 12, 2021
Debra, Thank you for your 5 star review! We appreciate your positive feedback and are glad to hear that your parents are enjoying their time at Emerald Bay :)
MarksWife - Family/friend
Memory Care
October 8, 2019
5.0
Mom’s New Home
I couldn’t be more please with Mom’s new home at Emerald Bay! This was a BIG step for my mom as she never lived anywhere other than Sheboygan County! All the care givers are genuine & attentive to mom’s needs/wants. I knew the 1st time I walked in for my tour; this was the place for my mom!!! I am truly grateful for everyone and their kindness & love shown to my mom in her new home!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Rob Aikins - Family/friend
Memory Care
June 7, 2019
5.0
Simply Awesome
Our mom was in the Memory Care unit. The care, patience and affection from the staff was beyond belief. The facility has a warm and inviting atmosphere with lots of wood and a craftsman style design. Mom’s room was always clean and neat and she always seemed happy to see any of the caregivers when they came into the room. A plus is cost certainty in that you lock in a rate structure at the beginning and don’t have to worry about being nickeled and dimed. Care cost may increase with needs, but you know what they’ll be going in. I cannot recommend them more highly.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Memory Care
January 25, 2019
5.0
I visited Emerald Bay yesterday. The community looked great and the apartments looked very nice. I will be discussing with my siblings and possibly putting a down payment down to reserve a room pending outcome of my parents progress/approval.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Tari Gray - Family/friend
Memory Care
November 10, 2018
5.0
Parents are now safe and comfortable
The help we received was phenomenal. My parents are safe and comfortable and us children are so relieved. Thanks for all the help throughout our transition.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Memory Care
March 24, 2018
4.0
This was a very good option for mother. They had the best response to my question about how to keep my mother from falling. They try to keep their residents in common areas and not their rooms so they have eyes on them all the time. This was very evident during my visit. [name removed] toured me around and she was very impressive and seemed to be a driving force for why this facility was doing so well. They are full with a waiting list, but did hae one studio for my mother. My only concern with this facility is driving distance. They are located west of Green Bay and I live on the far east side and I really did not want a drive of this distance to see mom.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-20 out of 33 reviews

Neighborhoods
around Emerald Bay Retirement Community

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Wisconsin regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Wisconsin regulations for Assisted Living.

Frequently Asked Questions
about Emerald Bay Retirement Community

Emerald Bay Retirement Community offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Emerald Bay Retirement Community 7.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (920) 544-5041 to reach a resident at Emerald Bay Retirement Community.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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