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Discovery Village at the West End

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9801 Harmony Woods Way, Richmond, VA 23233

7.5
Review score
25 reviews
Add review
7.5
Review score
25 reviews
5 star
48%
4 star
24%
3 star
4%
2 star
4%
1 star
20%
See all reviews
8.3
Review score
9260 reviews
245 facilities
For pricing & availability:
(866) 374-4058
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Discovery Village at the West End
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Discovery Village at the West End community exterior
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Eddie M
-
Child of resident/client
5.0
Discovery Village West End is FANTASTIC
The staff at Discovery are so attentive to everyone. On day one with moving my dad there into the memory care, everyone we were introduced to remembered our names and remembered things about us. They give my dad such excellent care, I pop in at random times and always find him in great han

About the facility
Discovery Village at the West End

Situated in the heart of Virginia’s capital city of Richmond, Discovery Village at the West End’s senior living community is surrounded by rich history and vibrant landscaped beauty. With a team of specially trained health and wellness professionals, they provide assisted and independent living care in a supportive, family-like atmosphere. Find deluxe, resort-style amenities like chef-prepared meals, a full calendar of events, concierge services, personalized care plans, and so much more without even leaving your doorstep.

Community Amenities and Services

The caring staff of Discovery Village believe that seniors should be able to settle into a relaxing, carefree lifestyle after retiring. The good news is, they can make that happen. Their friendly team members offer complimentary scheduled transportation and take care of chores like weekly housekeeping. They also provide state-of-the-art medical services like ambulatory, incontinence, and diabetic care. Each team member receives specialized memory care training, and they staff a doctor, podiatrist, and various therapists on site for timely, quality care.

The community’s Sensations dining program outshines the rest. With a professional chef preparing diverse, mouthwatering dishes using the freshest locally-sourced ingredients, they provide tableside service in a luxe restaurant-style dining area. Or, opt for private room service and enjoy a meal in...

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Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Discovery Village at the West End

Total monthly costs depend on room type, select services, and the level of care needed.

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Discovery Village at the West End community exterior
Discovery Village at the West End

9801 Harmony Woods Way, Richmond, VA 23233

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2105 Cranbeck Road, Richmond, VA 23235

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244 reviews
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Review score
59 reviews
9.0
Review score
59 reviews
5 star
44%
4 star
14%
3 star
20%
2 star
15%
1 star
7%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
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2 bedrooms
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2 bedrooms
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2 bedrooms
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2 bedrooms
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Lowers your rent by a dollar amount or percentage.

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Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

No

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Discovery Village at the West End

Healthcare Services

  • Incontinence Care
  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided
  • International Cuisine
  • Low / No Sodium
  • Professional Chef
  • Restaurant Style Dining
  • Room Service
  • No Sugar
  • Kosher
  • Gluten-free
  • Special Dining Programs
  • Vegan
  • Organic
  • Vegetarian
  • Pureed Meals
  • Guest Meals
  • Anytime Dining

Room Amenities

  • Garden View
  • Ground Floor Units
  • Full kitchen
  • Cable or Satellite TV
  • Bath Tubs
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Private patio, deck, or balcony

Community Amenities

On-site dining options

  • Private Dining Room
  • Bar or Pub
  • Café or Bistro

Transportation & parking

  • Transportation at Cost
  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Outside Patio
  • Outdoor Common Areas
  • Butterfly garden / Hummingbird garden
  • Meeting Room
  • Beauty Salon
  • Computer or Media Center
  • TV Lounge
  • Barber Shop
  • Indoor Common Areas
  • Library
  • Private Bath

Recreational areas

  • Fitness Center
  • Arts and Crafts Center
  • Raised Garden Beds
  • Piano or Organ
  • Game Room
  • Jacuzzi
  • Movie or Theater Room

Services

  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Pet-focused Programs
  • Community Service Programs
  • Trivia Games
  • Devotional Activities On-Site
  • Wii Bowling
  • Bridge Club
  • Jewish Services
  • Yoga / Chair Yoga
  • Birthday Parties
  • Sensory-based Programs
  • Protestant Services
  • Wine Tasting
  • Activities On-site
  • Karaoke
  • Catholic Services
  • Holiday Parties
  • Community Service Organizations
  • Cooking Club
  • Gardening Club
  • Dances
  • Brain fitness / Dakim
  • Intergenerational Programs
  • Happy Hour
  • Cards / Pinochle Club
  • Men's Club
  • Visiting Chaplain or Priest
  • Bible Study Group
  • Live Musical Performances
  • Devotional Activities Offsite
  • Reminiscence Programs
  • Resident Band or Musicians
  • BBQs or Picnics
  • Quilting or Sewing Club
  • Choir / Singing Club
  • Educational Speakers / Life Long Learning
  • Art Classes
  • Visiting Rabbi
  • Book Club
  • Walking Club
  • Christian Services
  • Tai Chi
  • Stretching Classes
  • Other Religious Services
  • Current Events Club
  • Live Dance or Theater Performances
  • Day Trips and Outings
  • Cooking Classes
  • Activities Off-site
  • Live Well Programs

Reviews

for Discovery Village at the West End

7.5Review score25 reviews
7.5
Review score
25 reviews
5 star
48%
4 star
24%
3 star
4%
2 star
4%
1 star
20%
Discovery Management Group
8.3
Review score9260 reviews245 communities
Write a review
A Place for Mom has scored Discovery Village at the West End with 7.5 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Discovery Village at the West End has 25 reviews with an average "overall experience" of 3.6 out of 5.
Overall Rating
3.6
Cleanliness
3.9
Friendliness
3.9
Care Services
3.3
Staff
4.5
Meals & Dining
3.8
Activities
3.6
Value for Cost
3.5
A Place for Mom has scored Discovery Village at the West End with 7.5 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Discovery Village at the West End has 25 reviews with an average "overall experience" of 3.6 out of 5.
Parent company
Logo for Discovery Management Group
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Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 25 reviews
Brenda M - Family/friend
Memory Care
August 26, 2024
1.0
Memory Care Unit
I would not recommend Discovery Village at the West End for memory care for a person who is immobile. They have too many residents and not enough staff. My mom was there two weeks and i took her back home. She had items missing after 24 hours and her name was on everything. She had an unwitnessed fall on a Friday night and had to go to the ER. No one called to check on her until the following Monday afternoon.
Cleanliness
1
Friendliness
3
Care Services
1
Staff
3
Value for Cost
1
Anonymous - Resident/client
Independent Living
July 19, 2024
3.0
Verified Review
Amazing staff
Friendly and efficient of staff we give that a 10 if I could. They are very good. Meals/dining honestly the food is not very good. Value for cost I guess it's about average. Honestly, the staff here is amazing. Great people I find the activities are just so so. The only thing I truly dislike here is it very Cliquey. VERY !
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
2
Value for Cost
3
Eddie M - Family/friend
Memory Care
June 12, 2024
5.0
Discovery Village West End is FANTASTIC
The staff at Discovery are so attentive to everyone. On day one with moving my dad there into the memory care, everyone we were introduced to remembered our names and remembered things about us. They give my dad such excellent care, I pop in at random times and always find him in great hands and being taken care of. The director of mental health is an amazing woman. She is on top of new programs designed to stimulate the patients. I Highly recommend Discovery Villages in the West End of Richmond.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
DC - Family/friend
Assisted Living
February 20, 2024
5.0
Verified Review
Review for Discovery Village at the West End
I feel very good about the facility and everything that I have seen! I toured 3 communities and this was my first pick! The financial aspect, the set up of the suites and the people I met at my first visit
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
September 25, 2023
4.0
Verified Review
Recommended
My parents are currently residents at Discovery Village at the West End. Everything at this facility has been good for them so far. I personally think that they should be in Assisted Living, but they were set on Independent Living and that's where they are. I do wonder how "engaged" the administration staff are with my parents, but being in Independent Living they aren't going to get the help and assistance of the staff that they would in Assisted Living. I've never had the food, but I've read the menus and what I've seen has looked terrific but I have not eaten there. My parents seem to like the food. They are also constantly doing events and daily trips for the residents. The residents and staff seem very polite. I would recommend Discovery Village at the West End to others.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Kelly - Toured community
Assisted Living
December 12, 2022
4.0
Verified Review
My Tour Experience at Discovery Village at the West End
The layout and rooms seemed dated and we wanted something more modern.
anonymous - Family/friend
Assisted Living
August 10, 2022
5.0
Verified Review
Peace of mind for yoru family
The director and people in the office were amazing. They were very helpful. If I ever had a question, issue, or concern, I could text the director. And any issues would be addressed by the next day. There were two nurses on the station per floor, but they seemed to be stretched thin around the time we left. When we first arrived, the care was amazing. The care staff was very friendly, and they treated my mom like family. The staff in the dining area were always friendly as well. They were so courteous and respectful. However, the food was terrible (high in salt, bland, not much nutritional value). It was expensive for the apartment, but the care was good overall.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
3
Value for Cost
3
Anonymous - Family/friend
Assisted Living
August 4, 2022
4.5
Verified Review
Awesome Environment
I am most happy with the staff. They are very friendly, and try to address any concerens.They really want it to be a community for both family, and residents.
Cleanliness
4
Friendliness
4.5
Care Services
4.5
Staff
4.5
Meals & Dining
4
Activities
4
Value for Cost
4.5
Annie G - Family/friend
Assisted Living
March 8, 2022
5.0
Verified Review
I would definitely recommend
Our loved ones stay was quite short, but we were very happy with Discovery Village. The staff were just wonderful from top to bottom, they were so kind, thoughtful and communicative. The community was always very clean and never smelled.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Lisa - Family/friend
Assisted Living
February 10, 2022
5.0
Verified Review
Overall a Really Great Experience for My Loved One, Who Has Been Happy Here
I would highly recommend Discovery Village at The West End. The staff have been great to work with. There are a lot of activities for the residents to choose from. The food overall could be improved upon.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
4.5
anonymous - Family/friend
Independent Living
December 14, 2021
4.5
Verified Review
Would recommend, good place for loved ones
When we are able to speak with our loved one overall she seems happy with the meals and so far this community has been exceeding all expectation's. Our loved ones previous community ended up badly. She hasn't gone to many activities as of yet, but has gone to a couple of happy hours. It is in a great location which is very nice, it is close by some stores that the residents can go shop at.
Cleanliness
4.5
Friendliness
4
Staff
4
Meals & Dining
4
Value for Cost
4
A D - Family/friend
Independent Living
October 19, 2021
4.0
Verified Review
Discovery Village was a pretty good fit for my loved one
The people at the front desk were very friendly. They were without activities for a while due to the loss of an activity director, however since a new one has been hired it is picking back up but my loved one does not participate in the activities.
Cleanliness
5
Friendliness
4
Care Services
3
Staff
3.5
Meals & Dining
2.5
Activities
3
Value for Cost
3
anonymous - Resident/client
Independent Living
July 8, 2021
5.0
Verified Review
Try It, you'll like it - Discovery Village
I think you have to go at it with a positive attitude, and realize there are other great people you're around and living near. But if you're willing to participate and a be apart of things, you'll love it here. I absolutely love living here. The staff is very helpful. There are lots of activities and things to do. The cost seems reasonable for what you get. It's worth every penny for me. It meets all my needs, and I'm loving it.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
richard - Family/friend
Assisted Living
June 15, 2021
5.0
Verified Review
my expierience
The overall value of this community outstanding. I would recommend this community to others based on my experience The community is neat and clean, and the staff is very friendly. My loved ones really likes the food and they have activities but we would like to see more for residents who are visually impaired.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
tom - Family/friend
Independent Living
September 28, 2020
1.0
They won't let my father go to the dentist
My father lives at the assisted living facility. He has a severe tooth ache and they won't let him go to the dentist.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
anonymous - Family/friend
Independent Living
September 28, 2020
0.5
Won't let my father go to the dentist
My father lives in the assisted living facility of Discovery Village at the West End. He has pain in a tooth and they won't let him go to the dentist.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Jane - Family/friend
Independent Living
December 16, 2016
0.5
Place is a Total Joke - Horrible Experience
Terrible services - patients are ignored and are over charged for things like bed pads that are never used. Patient therapy was a joke - total joke. A group of patients are taken to a large room (many in wheel chairs) and then someone stands up and does their physical therapy instruction. Can never find a nurse on duty - this happened to our relative and the patient in the other bed. We pulled our loved one from the facility.
Cleanliness
0.5
Friendliness
3
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Cindy - Family/friend
Independent Living
September 10, 2016
5.0
Love it here
My mother is here in residence. I love the facility. It is clean, healthy, and my mother is being well taken care of. I stop by 3 to 4 times a week. It had been an awesome experience.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Independent Living
August 16, 2016
5.0
Provided a wealth of information. That aided in our search.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Independent Living
April 27, 2016
0.5
Family beware and watch your loved one if you use this facility
Facility is seems nice from the outside- seems like a lot of employee turn over in the last 1 and 1/2 years. Have seen patients sitting with no shoes, have seen patients sitting with no supervision. Some of the management seem uncaring to the patients and family! Have had problems with the facility and the director-the director even reported incorrect information! Have had to contact the state to investigate the facility for possible violations. Still not sure how a patient could leave the facility and no one know how- the facility did not know the patient was missing until the police brought the patient back and knocked on the door.
Cleanliness
2.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
2.5
Viewing 1-20 out of 25 reviews

Neighborhoods
around Discovery Village at the West End

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Virginia regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Virginia regulations for Assisted Living.

Frequently Asked Questions
about Discovery Village at the West End

Discovery Village at the West End offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Discovery Village at the West End 7.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (804) 554-1555 to reach a resident at Discovery Village at the West End.

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