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Diamond Ridge
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reviews","overallRatingCounts":[{"rating":5,"count":30,"percentage":51},{"rating":4,"count":18,"percentage":31},{"rating":3,"count":3,"percentage":5},{"rating":2,"count":3,"percentage":5},{"rating":1,"count":5,"percentage":8}],"topTenReviews":[{"reviewTitle":"Our Experience","reviewContent":"My loved one is currently a resident at Holiday Diamond Ridge and overall it has been a good experience so far. They are currently redoing the common areas, so those should be nicely updated. If the food improves, which they are working on, then Holiday Diamond Ridge would be great!","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Still recommend but disappointed in the new management team","reviewContent":"It was nice in the beginning when [name removed] was there now that she is gone the staff has gone down hell they are not friendly anymore. The GM that they have now is not on site as much as they need to be and they are not friendly to any of the staff or the residents who live there.\nMy mother stated the other day that they are running out of food, not being hot, the same stuff almost every day, and not much to choose from since the beginning of December.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Holiday Diamond Ridge review ","reviewContent":"The Holiday Diamond Ridge community is conveniently located to many different places, and that is something we really like about the community. Based on the experience we have had so far, we would recommend this community to other families.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Nice Place...Could Be Better","reviewContent":"My loved one is a resident at Holiday Diamond Ridge. The staff is friendly. The grounds are beautiful. The housekeeping has been excellent, they even make the beds once a week. However, the food needs to be improved and there should be a basic choice always available (ie: hamburger/hotdog). I think more activities need to be offered for the residents. Also, repairs need to be done in a more timely manner.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Been here a month","reviewContent":"We enjoyed our visit to tour Diamond Ridge. [name removed], the sales manager, was very welcoming and worked hard to make us feel at ease. We were pleased with the grounds which are well-kept and the units we saw were a decent size compared to other locations we had visited. Ultimately, we did move our loved one into Diamond Ridge based on location and budget. We have been there about a month. We would recommend those with loved ones that are still mobile and very independent or that can hire a private aide to assist. The two things that might need consideration, if they are important to you, are the fact that there is no overnight personnel and the food service is not great. Overall, we are pleased with the unit and the move, the assistant manager, [name removed] has been kind and the sales manager, [name removed], continues to be a positive highlight to the place.","reviewerDisplayName":"Eddy R","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Satisfied, pet friendly facility","reviewContent":"The food is pre-made and they serve a lot of the same fried and breaded meals. I prefer to have fresh foods. I was told that meals were going to be chef prepared. Which here means that the so called chef only places an already prepared meal onto a plate. \n\nThey just raised my rent. I'm not able to get all the meals, since I work. I only have a studio, so I think it could be a lot cheaper or have internet in the rooms instead of the common rooms. Which is in the center of the building. Or have certain plans like I don't get all meals, that you could substitute having internet in my room.\n\nI do think it would be helpful if they had a lockbox that we could drop our rent checks off in. \n\nOverall I am satisfied, I am happy it is a pet friendly facility. I would recommend, but they do need to listen to the residents.","reviewerDisplayName":"Anonymous","experienceTypeId":3,"experienceTypeName":"I live or lived in this community"},{"reviewTitle":"New Resident","reviewContent":"My mom and I met with the Community Sales Manager for the tour. She was very informative and pleasant. The gentleman receptionist was very welcoming and also introduced himself and offered support for any issues or concern My mom or I have.\nMy mom has only been there for a month. The complaints my mom had (apt no getting cleaned, no bread at dinner, to hot in her apt), I mentioned to the Community Sales Manager & the receptionist. Both were very responsive in getting these issues taken care of. Both of these employees are very easy to talk to and helpful.","reviewerDisplayName":"Bobbie J","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Highly recommended!","reviewContent":"The staff at Holiday Diamond Ridge are absolutely wonderful! They go above and beyond to provide the best experience possible for their residents and their families. During my initial search for a place where my mom could be happy, I was greeted by the Community Sales Manager, [name removed]. She patiently listened to our needs and quickly our search became her search. I felt we had someone in our corner to sure the fit was perfect. Upon entering the front door, [name removed] is often there to greet us. [name removed] is yet another friendly, compassionate, and professional employee at Holiday Diamond Ridge. He, like many others I have met so far, treat my family like it is their family.","reviewerDisplayName":"Genevieve C","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A great place for Mom","reviewContent":"I'm very happy with the staff at Diamond Ridge. [Names Removed] have been awesome helping mom with her welcome to your new home. The facility is very clean. Food is great. All residents are friendly. What more could you ask for?","reviewerDisplayName":"Linda S","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Perfect for our needs","reviewContent":"First of all, Diamond Ridge fit our needs perfectly. The property was great. As well as dining and other facilities. The staff went out of their way to make our loved one feel comfortable. Very nice. We feel relieved that she is in a good place and she’s happy too.","reviewerDisplayName":"Rodney W","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Discovery Management Group","slug":"discovery-management-group-1355351","averageReviewScoreDisplay":8.4,"communityCount":238,"reviewCount":8640}},"communityName":"Diamond Ridge","leadgenCompleted":false}
74758
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59 Harris Road, Troy, NY 12182
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<h3>Diamond Ridge provides a fulfilling, independent lifestyle in a welcoming environment.</h3> <br> <br> Situated on 13 acres of charmingly landscaped woods, Diamond Ridge is just outside of Troy, a town where history, culture and friendly faces await you. The original hometown of Samuel Wilson — or Uncle Sam — we're also the location of the Emma Willard School, the nation's first all-female college.<br> <br> <b>Our all-inclusive month-to-month rent covers:</b><br> - Private apartment suites<br> - Daily chef-prepared meals from scratch<br> - A variety of enriching activities<br> - Maintenance-free living<br> - Weekly housekeeping and linen service<br> - Local, scheduled transportation<br> - Most utilities including basic cable<br> <br> <b>Familiar Faces</b><br> From pleasant housekeepers, to attentive servers at mealtime, and helpful maintenance technicians who aare there when you need them, this community is the new extension of your family. We're here to make your life easier in any way we can.<br> <br> <b>Private apartment suites</b><br> Choose from a variety of comfortable senior living apartments in various sizes and configurations allowing you the freedom to furnish in any style that appeals to you.<br> <br> <b>Built with your comfort and safety in mind</b><br> Our easy-to-maneuver floor plans are ideal for seniors and we offer 24/7 emergency response services. We understand that each individual is unique and that needs may change over time. Holiday Retirement does not provide any health care services. Residents are welcome to use outside home health care options that may enable them to continue enjoying life at our community.<br> <br> We are dedicated to making your life with us a truly special experience, and look forward to meeting you.<br> <br> <b>Call today to schedule your personal tour and learn more about joining our family!</b>
<h3>Diamond Ridge provides a fulfilling, independent lifestyle in a welcoming environment.</h3> <br> <br> Situated on 13 acres of charmingly landscaped woods, Diamond Ridge is just outside of Troy, a town where history, culture and friendly faces await you. The original hometown of Samuel Wilson — or Uncle Sam — we're also the location of the Emma Willard School, the nation's first all-female college.<br> <br> <b>Our all-inclusive month-to-month rent covers:</b><br> - Private apartment suites<br> - Daily chef-prepared meals from scratch<br> - A variety of enriching activities<br> - Maintenance-free living<br> - Weekly housekeeping and linen service<br> - Local, scheduled transportation<br> - Most utilities including basic cable<br> <br> <b>Familiar Faces</b><br> From pleasant housekeepers, to attentive servers at mealtime, and helpful maintenance technicians who aare there when you need them, this community is the new extension of your family. We're here to make your life easier in any way we can.<br> <br> <b>Private apartment suites</b><br> Choose from a variety of comfortable senior living apartments in various sizes and configurations allowing you the freedom to furnish in any style that appeals to you.<br> <br> <b>Built with your comfort and safety in mind</b><br> Our easy-to-maneuver floor plans are ideal for seniors and we offer 24/7 emergency...
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