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2830 S Main St, Ann Arbor, MI 48103
For more information about senior living options:
5 star
51%
4 star
14%
3 star
0%
2 star
14%
1 star
21%
8.4
Review score
4034 reviews
142 facilities
2121 Photos available
1616 Floor plans available
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Anonymous
-
Child of resident/client
5.0
wonderful transition
It is exceptional! Not a "value" place but exceptional care for the price! I like that my mom is content, more self sufficient in many ways, mentally more than anything. She feels respected and knows her preferences for the way things are done are listened to even if they can't always be accommodated 100%.
Balfour is consistent in saying "This is your home. It is our job to learn who you are and how you like things done." Great philosophy and often works that way.
They were willing to adapt the room to her needs. They hung the draperies from her home in her room! Adaptations to the bathroom were accepted.
Food is exceptional, with a kitchen/chef/ and food staff in each living area...independent, assisted and memory care. She has a menu with a choice of really decent food for each meal. In other places, she supposedly had a choice, but there was never really a choice, food was prepared across the building and wheeled through the hallways on carts, etc.. Balfour's food service is designed like a restaurant. My mom does not participate in activities, nor does she take advantage of things like they're wonderful gym facilities… But they are there for those who are interested. They also have in-house PT which is also a plus!
About the facility Clarendale Ann Arbor
Clarendale Ann Arbor in Ann Arbor, MI is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
Memory Care
Independent Living
Is this your business? Claim your A Place for Mom listing
Amenities at Clarendale Ann Arbor
Healthcare Services
- Memory Care
- Staffing & Ancillary Services
- Incontinence Care
- Medication Management
- Non-Ambulatory Care
Meals & Dining
- Vegetarian
- Low / No Sodium
- Restaurant Style Dining
- Professional Chef
- Room Service
- Guest Meals
- Meals Provided
- International Cuisine
- Gluten-free
- Special Dining Programs
- No Sugar
Room Amenities
- Kitchenette
- Bath Tubs
- Air Conditioned
- Full kitchen
- Handicap Accessible
- Respite or Short Term Stays Offered
- Wheelchair Accessible Showers
- Ground Floor Units
- Garden View
- Cable or Satellite TV
- Wi-Fi/high-speed internet
Community Amenities
On-site dining options
- Bar or Pub
- Private Dining Room
- Café or Bistro
Transportation & parking
- Resident Parking Available
- Covered Parking
- Property Convenient to Public Transit
- Complimentary Transportation
- Uncovered Parking
- Transportation at Cost
Pets
- Weight Limit (lbs)
- Dogs Allowed
- Cats Allowed
Common areas
- Barber Shop
- Meeting Room
- Indoor Atrium
- TV Lounge
- Library
- Beauty Salon
- Outdoor Common Areas
- Computer or Media Center
- Indoor Common Areas
- Central Fireplace
- Outside Patio
- Private Bath
Recreational areas
- Swimming Pool
- Ballroom
- Piano or Organ
- Fitness Center
- Raised Garden Beds
- Jacuzzi
- Movie or Theater Room
- Arts and Crafts Center
Services
- Laundry Service / Drycleaning
- Housekeeping
- Grocery Shopping and Errands
- Beautician
Languages spoken
- English
- Italian
- Farsi
- Filipino
- German
- Romanian
- Spanish
- Chinese
- Ukrainian
- Portuguese
- Russian
- Hungarian
- Dutch
- Norwegian
- American Sign Language
- Polish
- Vietnamese
- Japanese
- Arabic
- Mandarin
- French
- Croatian
- Korean
- Armenian
Activities
- Water Aerobics
- Quilting or Sewing Club
- Cooking Classes
- Bridge Club
- Intergenerational Programs
- Community Service Organizations
- Tai Chi
- Cooking Club
- Community Service Programs
- Visiting Chaplain or Priest
- Cards / Pinochle Club
- Yoga / Chair Yoga
- Visiting Rabbi
- Pet-focused Programs
- Trivia Games
- Activities Off-site
- Brain fitness / Dakim
- Book Club
- Current Events Club
- Light Therapy Programs
- Birthday Parties
- Happy Hour
- Karaoke
- Activities On-site
- Live Musical Performances
- Gardening Club
- Day Trips and Outings
- BBQs or Picnics
- Art Classes
- Live Dance or Theater Performances
- Reminiscence Programs
- Forever Fit
- Educational Speakers / Life Long Learning
- Choir / Singing Club
- Stretching Classes
- Sensory-based Programs
- Walking Club
- Live Well Programs
- Wine Tasting
- Wii Bowling
- Resident Band or Musicians
- Holiday Parties
- Men's Club
Compare
Clarendale Ann Arbor
2830 S Main St, Ann Arbor, MI 48103
StoryPoint Saline
6230 S State St, Saline, MI 48176
Brookdale W. Eisenhower Pkwy
750 West Eisenhower Parkway, Ann Arbor, MI 48103
Atria Park of Ann Arbor
1901 Plymouth Road, Ann Arbor, MI 48105
8.6
Review score
14 reviews
8.6
Review score
14 reviews
5 star
51%
4 star
14%
3 star
0%
2 star
14%
1 star
21%
9.9
Review score
409 reviews
9.9
Review score
409 reviews
5 star
94%
4 star
6%
3 star
0%
2 star
0%
1 star
0%
9.8
Review score
29 reviews
9.8
Review score
29 reviews
5 star
66%
4 star
28%
3 star
3%
2 star
0%
1 star
3%
9.2
Review score
59 reviews
9.2
Review score
59 reviews
5 star
67%
4 star
27%
3 star
3%
2 star
3%
1 star
0%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
1
Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Reviews
for Clarendale Ann Arbor
Write a review
A Place for Mom has scored Clarendale Ann Arbor with 8.6 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Clarendale Ann Arbor has 14 reviews with an average "overall experience" of 3.5 out of 5.
Overall Rating
3.5
Cleanliness
3.9
Friendliness
4.1
Care Services
3.3
Staff
3.9
Meals & Dining
5.0
Activities
3.4
Value for Cost
3.5
A Place for Mom has scored Clarendale Ann Arbor with 8.6 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Clarendale Ann Arbor has 14 reviews with an average "overall experience" of 3.5 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-14 of 14 reviews
Anonymous - Family/friend
Assisted Living
May 15, 2024
wonderful transition
It is exceptional! Not a "value" place but exceptional care for the price! I like that my mom is content, more self sufficient in many ways, mentally more than anything. She feels respected and knows her preferences for the way things are done are listened to even if they can't always be accommodated 100%.
Balfour is consistent in saying "This is your home. It is our job to learn who you are and how you like things done." Great philosophy and often works that way.
They were willing to adapt the room to her needs. They hung the draperies from her home in her room! Adaptations to the bathroom were accepted.
Food is exceptional, with a kitchen/chef/ and food staff in each living area...independent, assisted and memory care. She has a menu with a choice of really decent food for each meal. In other places, she supposedly had a choice, but there was never really a choice, food was prepared across the building and wheeled through the hallways on carts, etc.. Balfour's food service is designed like a restaurant. My mom does not participate in activities, nor does she take advantage of things like they're wonderful gym facilities… But they are there for those who are interested. They also have in-house PT which is also a plus!
KN - Family/friend
Assisted Living
October 26, 2023
Review for Balfour Ann Arbor
We picked this community because of the services, the care, and the food...I will repeat, the food are far superior to the other two assisted-living places she has been in. The apartment itself is better than one of the previous residence. She has a washer and dryer in her studio apartment, and a schedule for laundry assistance when she needs it, sheet changing assistance etc. She no longer has to fret about losing clothes, and bed pads, etc, which happened frequently
Anonymous - Family/friend
Memory Care
June 13, 2023
Recommended
My loved one is a resident at Balfour Ann Arbor. Overall, our experience with this facility has been good so far. The staff that is there is great, but there's not enough staff. It's hard to find people to work, that's their biggest problem.....not enough help for the residents. Overall, I would for sure recommend this facility to family and friends.
Anonymous - Toured community
Independent Living
April 21, 2023
Tour Review
Our family had an in person tour with Balfour Ann Arbor and this place was other the top. However it did not offer open dining. They had set times for breakfast, lunch & dinner. I think the open dining option offered by [community name removed] is a big selling point. The Balfour had a pool & hot tub. Personally I think that is not a strong selling point. The Balfour is located 1.5 miles from "The Big House" - University of Michigan Football Stadium so lots of traffic. This place catered to highly educated, wealthy clientele. It was a lovely building but geared towards a very small community. Hence the [fee removed] entrance fee.
anonymous - Family/friend
Assisted Living
September 14, 2022
Helpful hints for Balfour
On the positive note - the residents do not have to wear masks. They receive very friendly care from the staff and they seem to genuinely care. He has ben able to keep a lot of his independence. They also have a men's club as well which is nice and a lot of activities as well. They do have an app and they comminute to the families on all the activities your loved one will participate in. Sometimes they have photos as well. You can also send messages and cards through the app. They have a personal car service that he is able to pay to take him down and back to whenever he wants to go or they are able to order an Uber for him too. He is in a very big studio and it works out great for him.
On the downside from what I understand the transition was a bit tough. They did not do his laundry for a couple of weeks when he first moved in because they did not know they were supposed to be doing it. There have been some communication issues, they do get resolved when brought up but they do have to be addressed. The employees are wonderful but I do think they are mad they have to wear masks every day and it slows them down. There was some inconsistencies on the mask policy as well but those seem to have been dropped.
They staff really have been great and they bend over backwards. Overall it is a wonderful place, especially if you are independent. There are just some things they could improve on.
Anonymous - Family/friend
Assisted Living
August 8, 2022
I wouldn't put my dog in Balfour. I'm surprised they didn't kill my mother.
Karen G - Toured community
Assisted Living
July 11, 2022
Tour of Balfour
I toured Balfour Ann Arbor and it was a very gorgeous, but fancy place.
They had a lot of activities and a lot of fun things going on. I loved the guy there, he had an interest in my dad and what he did for a living. We talked about a lot of different things.
Because of how fancy Balfour is, you'd have to be very cognitive and active to enjoy the things they have there - the wine list, the pool, etc.. It's a great community for active seniors, but my mom needs more care than she needs amenities. Most of the things she'd be paying for would be wasted. It wasn't the right fit because my mom was already past the level of care I think they could provide.
Happy daughter - Family/friend
Assisted Living
March 12, 2022
Spectacular
We moved my parents in here in the midst of the pandemic. Balfour carefully navigated the twists and turns of all the protocols required. The staff here are absolutely amazing. Chef Adam brought his stunning culinary skills-and the residents there are treated to unparalleled menus. 100% the best place in Ann Arbor.
a family member - Family/friend
Independent Living
January 18, 2022
a new facility providing excellent services
They are struggling a little bit with staffing like most other communities we assume, but the staff members we have met have been outstanding. With the staffing issues sometimes communication gets a little lost. The meals are wonderful, we have eaten there a few times and every time we were thoroughly impressed. We only visit every now and then so we aren't sure about all the activities, but they have an online program families can sign up for and follow along with what your loved one is participating in and what their interests are and what they have done for the week.
Sue - Family/friend
Assisted Living
September 5, 2021
Wonderful community
Our experience here was so great for rehab and in the assisted living facility, we transitioned to an apartment in independent living after! The building is magnificent and the employees remarkable. There’s always a friendly face to help at the front desk if you have questions, the food is superior to many restaurants in town, and the activities are varied, plentiful, and well attended.
Al S - Resident/client
Assisted Living
June 18, 2021
Research, Ask Questions Ask Residents
I have lived here over 18 months. Yes outstanding decor and food.
BUT:
1. It has taken over 9 months to repair two
safety issues
2. After 18 months pool down for 6 weeks
Because heater broke down because of hard water leaving mineral deposits in controls
3. Building not considered secure by Balfour
4. We had to fight and fight just to get a crafts room. This Senior living facility on is on a Small 6 acre lot.
5. Management has taken a strong stance against me and will not answer my questions. They are punishing me. For
The questions I ask.
6. In my opinion residents are not Balfour’s customers the investors are the customer
7. The reviews on Balfour’s web site Ann Arbor include 2 employees, 2 outside vendors 5 former employees
8. Employees outstanding but short staffed
Anonymous - Family/friend
Memory Care
October 25, 2020
From the aesthetics, to culinary, to programming, to care...
... we are so happy dad is living at Balfour! Balfour Ann Arbor is truly unlike any other senior living community in the Ann Arbor area! From the initial phone call asking for information to my dad comfortably living in assisted living, the staff, residents, and overall experience has been unlike anything myself or my family could have imagined. My dad even called me the other day to tell me he was too busy socializing, doing one on one activities, and swimming, he didn't have the time to talk to me! The nursing staff are amazing and the food, although delivered during COVID, is incredible! We are so happy we moved my dad into Balfour because he is finally living life to the fullest again!!
NMB - Resident/client
Memory Care
August 19, 2020
Think Twice About Moving to Independent Living Here Without Doing Your Homework
I was a independent living resident at Balfour-Ann Arbor for 7 months - the first resident to move in when they opened in November 2019 and the first to leave in June 2020. In my opinion, this is NOT a good place for anyone to live, let let alone any senior! Most of the foregoing is the tip of the iceberg, but in a nutshell, what I have written says plenty to raise a huge “red flag” to potential residents of any Balfour facility, since they are all owned and managed by the Corporation Headquarters in Colorado.
Balfour-Ann Arbor has 3 areas of living - Independent, Assisted and Memory Care. I was looking for a facility that had these things, but I wanted them to all be physically separated and that the areas did not co-mingle. I was assured more than once, and by more than one person, that each area had its own dining room and there was no mixing of residents. I told the leasing persons on more than one occasion when I checked on this initially as well as subsequently that I would not move into Balfour if the 3 areas co-mingled. Again, I was always assured that they did not co-mingle and that is one way Balfour was different than other places of this type. In about February, 2020, a situation arose that made me question whether that was indeed the case after I moved in. At that time, I asked the person I talked to on more than one occasion when I was looking into Balfour and she told me the exact opposite. She indicated that the three areas could mix and use any and all parts of the facility and that anyone could eat in any dining room they wanted. I was shocked to say the least. I checked with a couple of others who signed up about the same time I did and they were told the same thing I was.
In my opinion, the Ann Arbor facility is totally disorganized and chaotic in almost every respect, except for the kitchen staff. The original staff, as well as many many subsequent employees, have either quit or been fired and almost nothing gets done that you ask for over and over, if at all, and you continue to pay for services you do not receive. Balfour is like an employee revolving door and has never been fully staffed. except maybe on the first few days. And, a large number of employees are incompetent and/or have insufficient on-the-job training and supervision to do their jobs. If they are competent, they have too much work to do because of understaffing and are unable to speak up for fear of losing their jobs and end up quitting at some point. The Associate Executive Director, who took over when the Corporation fired the Executive Director shortly after the facility opened, is overwhelmed with so many jobs to do; thus, he cannot possibly keep up.
In addition, medical updates sent to the residents and families on a regular basis by the Corporation were almost always glowing about how well Balfour and the residents were doing keeping the virus out of their facilities. However, in Ann Arbor, in all instances but one, they never really informed residents there about the fact that the facility had never been risk free from anyone getting the virus in the facility. This was because of, among other things, selected resident reprehensible self-serving behaviors that almost continually put all residents and staff there at risk as well as contradictory or misinformation from the Corporation about the length of time someone needed to be in quarantine or whether they should be quarantined at all, The fact the virus has not gotten into the Ann Arbor facility is not because of anything Balfour did. It is quite simply a major miracle it did not.
The “Balfour Way,” as they call it by the Corporation, REALLY means to give you as little as possible, despite what their literature and the Corporation says, and for residents to not complain. And, if you do, they threaten you with legal action and termination of your lease, like they did with me. In addition, they charge you a lot of money to live there that basically pays for all the decorating “fluff” and hollow promises of what they will be doing for you. Both of these things are part of the hook to sell you on this facility. The COVID-19 virus was not the problem, it just exposed a myriad of systemic problems with this Corporation that one might not have noticed right away under normal circumstances, but they sure became apparent quickly when you tried to get even the simplest of things done here before and during the virus. This is not to say that local staff are totally unresponsive. They are polite about requests and employees are nice to the residents, but there is largely no resolution to any of your complaints and requests, which has continued since they opened.
Since, Balfour-Ann Arbor is only 7 months old, I would highly suggest that you research the other Balfour facilities and access sites online that give accounts of other resident reviews of all the other Balfour properties (in Colorado) and their experiences with this Corporation and things that people were/are not happy with at those facilities BEFORE signing up to live in one of their facilities. I would also read online internet reviews of employee experiences at other Balfour facilities. There are only 2 reviews of the Ann Arbor property from employees - one positive and one negative - and no reviews by any residents (current or former) except mine. But, I personally know at least one other current resident that is leaving Balfour-Ann Arbor soon because of the problems there, and residents continue to complain about things there that never get addressed. For some reason unknown to me, they still don’t realize after six months of complaining that they never will.
I lived and learned, and I hope I can save someone else from making the same mistake or at least be fully informed.
NMB - Resident/client
Memory Care
June 23, 2020
Think Twice Before Moving Here and Do Your Homework
I was a independent living resident at Balfour-Ann Arbor for 7 months - the first resident to move in when they opened in November 2019 and the first to leave in June 2020. In my opinion, this is NOT a good place for anyone to live, let let alone any senior! Most of the foregoing is the tip of the iceberg, but in a nutshell, what I have written says plenty to raise a huge “red flag” to potential residents of any Balfour facility, since they are all owned and managed by the Corporation Headquarters in Colorado.
Balfour-Ann Arbor has 3 areas of living - Independent, Assisted and Memory Care. I was looking for a facility that had these things, but I wanted them to all be physically separated and that the areas did not co-mingle. I was assured more than once, and by more than one person, that each had their own dining room and there was no mixing of residents. I told the leasing persons on more than one occasion when I checked a few times about the areas being separated that I would not move into Balfour if the 3 areas co-mingled. Again, I was always assured that they did not co-mingle and that is one way Balfour was different than other places of this type. In about February, 2020, a situation arose that made me question whether that was indeed the case after I moved in. At that time, I asked the person I talked to on more than one occasion when I was looking into Balfour the exact opposite. She indicated that the three areas could mix and use any and all parts of the facility and that anyone could eat in any dining room they wanted. I was shocked to say the least. I checked with a couple of others who signed up about the same time I did and they were told the same thing I was.
In my opinion, the Ann Arbor facility is totally disorganized and chaotic in almost every respect, except for the kitchen staff. The original staff, as well as many many subsequent employees, have either quit or been fired and nothing gets done that you ask for over and over, if at all, and you continue to pay for services you do not receive. Balfour is like an employee revolving door and has never been fully staffed. except maybe on day 1. And, a large number of employees are incompetent and/or have insufficient on-the-job training and supervision to do their jobs. If they are competent, they have too much work to do because of understaffing and are unable to speak up for fear of losing their jobs and end up quitting at some point. The Associate Executive Director, who took over when the Corporation fired the Executive Director shortly after the facility opened, is overwhelmed with so many jobs to do; thus, he cannot possibly keep up.
In addition, medical updates sent to the residents on a regular basis by the Corporation were almost always glowing about how well Balfour and the residents were doing keeping the virus out of their facilities. However, in Ann Arbor, in all instances but one, they never really informed residents there about the fact that the facility had never been risk free from anyone getting the virus in the facility. This was because of, among other things, selected resident behaviors and contradictory and/or misinformation from the Corporation about the length of time someone needed to be in quarantine, which put everyone at risk continually for months.
The “Balfour Way,” as they call it by the Corporation, REALLY means to give you as little as possible, despite what their literature and the Corporation says, and for residents to not complain. And, if you do, they threaten you with legal action and termination of your lease, like they did with me. In addition, they charge you a lot of money to live there that basically pays for all the decorating “fluff” and hollow promises of what they will be doing for you. Both of these things are part of the hook to sell you on this facility. The COVID-19 virus was not the problem, it just exposed a myriad of systemic problems with this Corporation that one might not have noticed right away under normal circumstances, but they sure became apparent quickly when you tried to get even the simplest of things done here before and during the virus. This is not to say that local staff are unresponsive. They are polite about requests and employees are nice to the residents, but there is largely no resolution to any of your complaints and requests.
Since, Balfour-Ann Arbor is only 7 months old, I would highly suggest that you research the other Balfour facilities and access sites online that give accounts of other resident reviews of all the other Balfour properties (in Colorado) and their experiences with this Corporation and things that people were/are not happy with at those facilities BEFORE signing up to live in one of their facilities. I would also read online internet reviews of employee experiences at other Balfour facilities. There are only 2 reviews of the Ann Arbor property from employees - one positive and one negative - and no reviews by any residents (current or former) except mine. But, I personally know at least one other person that is leaving Balfour Ann Arbor soon and residents continue to complain about things there that never get addressed. For some unknown reason to me, they still don’t realize after six months of complaining that they never will.
I lived and learned, and I hope I can save someone else from making the same mistake or at least be fully informed.
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Frequently Asked Questions about Clarendale Ann Arbor
Clarendale Ann Arbor offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Clarendale Ann Arbor 8.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
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Call (734) 359-3519 to reach a resident at Clarendale Ann Arbor.
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0%
Studio, 2bd, 1bd
At StoryPoint Saline, we love being a part of the greater Ann Arbor area. Our beautiful community offers independent living, enhanced living, assisted living and memory care options. We take pride in making each moment very special for each and every resident because we know that it is the small...
8.0
Review score
3 reviews
8.0
Review score
3 reviews
5 star
67%
4 star
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3 star
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2 star
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1 star
33%
Studio, 1bd, 2bd
Chelsea Retirement Community, the flagship community of United Methodist Retirement Communities (UMRC), has been recognized as one of the finest senior living communities in Chelsea and southeastern Michigan since its faithful founding in 1906. You’ll feel the benefits of that legacy the moment...
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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