About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2024 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia.
Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Home Care Home care relies on trained aides to provide companionship and non-medical care for seniors living at home. Complete guide to home careBest of 2024 Home Care Winners
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
More About Veterans Benefits
Senior Living Awards
How Our Service Works
Caregiver ResourcesAdd Review(866) 374-4058
Talk to a local advisor for FREE
Who are you searching for?
Complete form to see the list we made for youWhen you provide your contact information, you’ll get personalized options.
380 LeBoutillier Ave., Ottawa, ON K1K3W3
For more information about senior living options:
12 reviews
Add review
1919 Photos available
Connect With A Place for Mom Advisor:
Please enter a valid full name.
Please enter a valid phone number.
Please enter a valid email address.
By clicking Submit, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
CATHY TURCOTTE
-
Child of resident/client
4.0
Thank you all
I want to thank everyone at Cite Parkway for their great work and tireless efforts in keeping our father, and all residents, safe and comfortable during this past very difficult year. The new chef has definitely added to the dining experience. Special shout out to the front desk folks who are always Happy to help out and the Recreation Specialist who keeps everyone moving.
Thank you all.
About the facility Cite Parkway
Cite Parkway in Ottawa, ON is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
Memory Care
Independent Living
Is this your business? Claim your A Place for Mom listing
Amenities at Cite Parkway
Healthcare Services
- Memory Care
- Staffing & Ancillary Services
- Diabetic Care
- Medication Management
- Incontinence Care
- Non-Ambulatory Care
Meals & Dining
- Meals Provided
Room Amenities
- Bath Tubs
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
Community Amenities
Transportation & parking
- Complimentary Transportation
- Resident Parking Available
- Property Convenient to Public Transit
- Transportation at Cost
Pets
- Cats Allowed
- Dogs Allowed
Common areas
- Indoor Common Areas
Recreational areas
- Swimming Pool
Services
- Beautician
Languages spoken
- English
Activities
- Devotional Activities On-Site
- Devotional Activities Offsite
- Activities On-site
- Activities Off-site
- Light Therapy Programs
Compare
Cite Parkway
380 LeBoutillier Ave., Ottawa, ON K1K3W3
Ogilvie Villa
1345 Ogilvie Road, Gloucester, ON K1J7P5
Amica Westboro Park
491 Richmond Road, Ottawa, ON K2A1G4
Les Promenades Seniors' Suites and Retirement Residence
110 Promenade Rossignol, Ottawa, ON K4A0N2
Review score not available
8.0
Review score
1 review
8.0
Review score
1 review
5 star
0%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
Review score not available
Review score not available
Studio
--Studio
--Studio
--Studio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Reviews
for Cite Parkway
12 reviews
Write a reviewA Place for Mom has scored Cite Parkway with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Cite Parkway has 12 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.4
Friendliness
4.1
Care Services
4.0
Staff
4.5
Meals & Dining
4.5
Activities
4.0
Value for Cost
4.0
A Place for Mom has scored Cite Parkway with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Cite Parkway has 12 reviews with an average "overall experience" of 4 out of 5.
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-12 of 12 reviews
CATHY TURCOTTE - Family/friend
Assisted Living
March 7, 2021
Thank you all
I want to thank everyone at Cite Parkway for their great work and tireless efforts in keeping our father, and all residents, safe and comfortable during this past very difficult year. The new chef has definitely added to the dining experience. Special shout out to the front desk folks who are always Happy to help out and the Recreation Specialist who keeps everyone moving.
Thank you all.
Francois Gravelle - Family/friend
Assisted Living
February 26, 2021
Amazing experience, keep Cité Parkway on your top choice list.
Our mother moved to Cité Parkway a little while ago. Coming back from a lengthy stay in hospital and an invasive surgery, she had to rely on the care of the medical staff of the residence to regain her autonomy. Being a professional in the field of health sciences I am very impressed by the high level of quality of services she is receiving in her journey back to health and autonomy. As a family we also feel that our mother is in a very beautiful environment, the staff always places the residents and their families at the centre of their intervention. The atmosphere at the residence is friendly and inviting. As family members and principal caregivers for our mother, we always look forward to visiting her at the residence.
Cité Parkway Residence became our first choice as it was meeting the needs and expectations of our mother. She keeps telling us how she enjoys her apartment and especially the friendliness and quality of the services she is receiving whether it be in terms of the quality of the meals, the medical care or the hair salon. In a nut shell, we feel part of a family at Cité Parkway Residence.
Francine - Family/friend
Memory Care
August 28, 2020
Nice place but..
Staff is very friendly. The residence is very clean. My mother complains about the food. She is not a picky eater but says the food is not tasty, the menu is always the same and not enough fruits nd vegetables. It's not cheap and you would expect better meals.
Nikki - Family/friend
Memory Care
May 11, 2020
Covid
We have my mother in law in memory lane floor.
We have to thank all the staff and management as well as the nurses and the doctor in keeping everyone safe there covid 19 free.
We are so happy that they took all the necessary major and locked down the home for all visitors early on which made big difference.
And we do love the photos that they send every week keep up the good work
Anonymous - Toured community
Memory Care
November 8, 2019
Lovely new place, nice rooms, no balcony in room. Has every level of care. A forever home. $5150.00.
A lot of French spoken but it fully bilingual.
Anonymous - Toured community
Memory Care
June 3, 2019
Very informative tour with the Lifestyle Director [name removed]. The residence is lovely and staff made us feel welcome right from the start. Everything you could possibly want is available there.
GK - Family/friend
Memory Care
March 18, 2019
Sufficient but not great
Excellent location and very friendly front office staff.
It is not a bilingual facility in any way, most staff speak very poor to no English.
The nursing staff is good quality however overall, it is very understaffed for the necessary levels of service and the price you are paying.
Activity profile is good.
Food is ok at best.
In comparison to [location removed], this is certainly a bit below in service standard and food quality.
Anonymous - Family/friend
Memory Care
November 11, 2018
My mom moved in in [date removed] and it has taken her a long time to get used to the move. In general, the Cite Parkway is providing the good for my mother. However, there is not enough fresh fruits and vegetables. I wish they would have fruit available all day. The units are a little small. It would have been slightly more comfortable for my mom if she had more space and a larger counter space in the kitchenette.
Anonymous - Toured community
Memory Care
June 23, 2018
Still too new a facility, did not feel quite homey yet. Very clean and well appointed rooms. A bit more expensive than we can afford. Nice bathrooms, very accessible. City park nearby.
Anonymous - Toured community
Memory Care
January 22, 2018
Cite Parkway has everything that my mother needs. I was impressed with how inviting the staff was for family involvement too. It’s a clean, well appointed facility that allows for aging in place.
Response from Cite Parkway
January 24, 2018
Thank you for your positive comment. We strive to create the best environment for seniors and everyone who is connected to our residence. Have a wonderful day!
cruzsuz - Family/friend
Memory Care
November 10, 2017
Cite Parkway
Very friendly staff, very welcoming environment. Mainly francophone. Large Excellent cuisine spacious suites with lots of storage.
Excellent cuisine. If anything happens to me or my husband, I would join my relative and move in to Cite Parkway.
Karine Langley - Family/friend
Memory Care
October 13, 2017
Understaffed, medical errors avoid this place
This residence is very beautiful and new. I put my mother there as we were renovating her house. She was in the memory unit.
STAFFING
They are understaffed. I repeatedly requested that my mother, who in addition to dementia has arthritis to engage in exercise or other programs. They would say that they asked and she would say no. She has dementia. I felt that a better effort could have been made. As a result, when she came home her pain was worse as she had not walked enough
TRAINING
I saw one staff member come behind a resident and say bonjour bonjour very quickly to startle her. I have my doubts as to the level of training and competency
PERSONAL CARE
My mothers teeth were NEVER brushed. I had bought her underwear but they remained in their packages. They did manage to shower my mother.
CLEANLINESS
Each time I visited my mother, there was toilet paper on the floor, by the bed and it appeared that the room had not been swept.
MEALS
I observed that the quality of the food was substandard. There was never a bowl of fruit for the residents in the locked ward. The juice was probably frozen, the soups were watery with chunks of vegetables. I shared brunch with my mother and the occasional dinner, for this we went to the main dining room and each time, the meal quality was very poor.
MEDICAL ERRORS
My mother had her medications delivered by her pharmacy. This caused no end of confusion, despite being delivered by my pharmacy and I checked...they lost her medication. After some confusion and checking of drawers etc it was found. I am not sure they apologized to the pharmacy. Such a mistake is unacceptable as she was without medication for a day. They transferred her prescription to a pharmacy that they work with but upon her discharge did not automatically transfer her back. This incompetency will be the subject of a more serious complaint on my behalf.
LASTLY
My mother has dementia and needed to be taken outside or at least in a location where there was recreational activities taking place. I felt she was warehoused and this is unacceptable for respite care.
OVERALL COMMENTS
This residence has good potential but is not adequately staffed, has very poor quality food and there was no opportunity that I could see for stimulation of dementia patients. Merely warehousing them will cause a precipitous decline. In my opinion, unless you as a facility are very well prepared to deal with the special needs of a dementia patient do not offer this service.
Viewing 1-12 out of 12 reviews
Neighborhoods around Cite Parkway
See what the neighborhood has to offer and what’s nearby:
Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Ontario regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Ontario regulations for Assisted Living.
Frequently Asked Questions about Cite Parkway
Call (613) 723-2273 to reach a resident at Cite Parkway.
Find Assisted Living
5 star
40%
4 star
46%
3 star
7%
2 star
0%
1 star
7%
Studio, 1bd, 2bd
Located in the heart of Ottawa – across the street from Stanley Park and blocks for Rideau Hall – we have been part of the Manor Park/ New Edinburgh community since the building opened as a Friary in the early 1900s. Many of our residents have a personal connection to Governors Walk. Some were...
2.0
Review score
4 reviews
2.0
Review score
4 reviews
5 star
25%
4 star
50%
3 star
0%
2 star
25%
1 star
0%
1bd
The Rockcliffe Retirement Residence
100 Island Lodge Road, Ottawa, ON K1N8R3Starting at $X,XXX+ monthly
5 star
0%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
5 star
33%
4 star
33%
3 star
0%
2 star
34%
1 star
0%
Studio, 1bd, 2bd
Villagia in the Glebe is a luxury assisted living community located in Ottawa, Ontario. Villagia in the Glebe is located in the heart of Ottawa's Glebe neighbourhood, giving our residents direct access to museums, shopping, and other fun activities. Our residents love living in our community not...
Other Senior Housing in Ottawa, ON
Assisted Living in Nearby Cities
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
Back to top