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Ciel Senior Living of Collierville
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Food is good and a good selection. The facility is clean. The nursing staff are attentive. The activities and outings have been done well. The only thing I would suggest at this time is to update the check in/out process. A lot of facilities have a computer check in and some with taking pictures. People handwrite in the checkin/out. Overall we are pleased with the facility. We have other family in other facilities now and we would still choose Ceil (Langford).\n","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Happy Client at Ciel","reviewContent":"I toured 5 different facilities and this was hands down the best fit for my mother. This facility is very clean and well-maintained, without any foul odors or disinfectant scent masking bad smells. The resident apartments are roomier than most I saw at other facilities, and include a huge closet-bathroom combo that is easily accessible for a wheel chair. All my mother’s furniture we brought with her fit perfectly, making a very cozy and functional living space. The staff is always exceptionally friendly when I visit and I have not noticed much turnover. The activities director is wonderful and seems to do a fantastic job offering a variety fun activities for the residents. I have not eaten a meal at Ciel yet, but my mother isn’t complaining about the quality and turned me down when I recently offered to buy her snacks to keep in her room. They are changing meal time from come & go to assigned dinner times: 4pm or 5pm, which seems to me early, but it’s necessary for staffing. ","reviewerDisplayName":"Ardith M","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Ciel Senior Living of Collierville","reviewContent":"They are a great staff and beautiful settings . Communication is great. Did is great. Very attentive. They go above and beyond. You can tell the staff love their jobs. ","reviewerDisplayName":"MW","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great Staff","reviewContent":"The staff are very friendly and helpful. [name removed] at the front desk was awesome. It's good care and it's reasonably priced. The deciding factor for us was the cost. My mother in law isn't there anymore. She broke her hip and also needed memory care.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A Place That Is the Best He Could Afford","reviewContent":"I would say it's a nice place. It's not as active as where my uncle was before and that is really hard for him. There were several men that he made friends with and he doesn't have that there. I picked Ciel because it was closest to my house, it offered a large apartment, it was a nice facility and it was a good price. Of course the price went up after the FIRST month so that is not the case anymore....","reviewerDisplayName":"Linda ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Highly recommend Ciel Senior Living","reviewContent":"My in-laws say that the food is good, but not home. I like that it is a lovely dining room but the few times I have eaten there the food was lukewarm and you had to send back to heat more. The in-laws also say that they serve chicken \"a lot\". However the executive director [name removed] encourages people to tell him what could be improved. \n\nStaff is fantastic!! Place is spotless. Everything is really well done. [name removed] the Director of Marketing and Sales, was an enormous help!! She is a gem. ","reviewerDisplayName":"E. Kennedy","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"An inviting community with a caring staff","reviewContent":"The staff is very friendly to the family. They keep me informed when timely if there are issues to discuss. They encourage the residents to socialize to foster that community environment.\n\nI feel very confident that he is in a safe environment where he is cared for by very professional caregivers.","reviewerDisplayName":"Fred ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Our Experience","reviewContent":"My loved one is currently a resident at The Langford of Collierville and overall things have been good for her at this facility. There has been some staff turnover, several staff have left for other jobs including the Director of Healthcare and their Marketing person. I'd really like to talk to someone about my loved one's medications and about some billing questions that I have. Also about her trash pick up, not all of her trash cans are emptied daily. Communication with the family could improve. I would recommend The Langford of Collierville to others, yet with some limitations. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"The Langford of Collierville review ","reviewContent":"What we like the most about The Langford of Collierville is the friendliness of the staff members and their willingness to help and the way they respond to certain requests. Their biggest problem is lack of staff. Not sure that's their fault or not. However e would recommend this community to other families based on the experience we have had so far. \n\n","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Engaging staff members","reviewContent":"They are always willing to listen to concerns. Also, my mom is doing so much better participating in regular activities. [name removed] is wonderful with the residents. She does activities or will sit and read with my mom. \n\nThe ladies who care for my mom are aware she is afraid of water and are still able to shower her regularly. One of the gals braids my moms hair and I think the tenderness she displays is very nice. \n\nSad to see turnover of staff in other areas, but I guess that is everywhere. 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1438036
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1633 E Winchester Blvd, Collierville, TN 38017
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38017
Collierville
TN
null
2024
Ciel Senior Living of Collierville is located in the town of Collierville, Tennessee, a suburb located in the Memphis, Tennessee metropolitan area.
Collierville offers its residents a quiet and quaint atmosphere with the luxury of being thirty minutes away from the exciting Blues and BBQ of historic Memphis.
Ciel Senior Living of Collierville offers a luxury living experience. Residents will feel pampered by our housekeeping and laundry services and will receive personalized assistance with their daily needs. We also offer our residents the opportunity to host overnight guests, fostering the true meaning of home.
We offer:
Spacious one and two bedroom apartments
Two dedicated Memory Care neighborhoods
Housekeeping and laundry services
Restaurant style dining
Community events, activities and outings frequently planned
Transportation to medical appointments
Ciel Senior Living of Collierville is located in the town of Collierville, Tennessee, a suburb located in the Memphis, Tennessee metropolitan area.
Collierville offers its residents a quiet and quaint atmosphere with the luxury of being thirty minutes away from the exciting Blues and BBQ of historic Memphis.
Ciel Senior Living of Collierville offers a luxury living experience. Residents will feel pampered by our housekeeping and laundry services and will receive personalized assistance with their daily needs. We also offer our residents the opportunity to host overnight guests, fostering the true meaning of home.
We offer:
Spacious one and two bedroom apartments
Two dedicated Memory Care neighborhoods
Housekeeping and laundry services
Restaurant style dining
Community events, activities and outings frequently planned
Transportation to medical appointments
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