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20 Heartfields Ln, Fredericksburg, VA 22405
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66 Floor plans available
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Anonymous
-
Spouse or partner of resident/client
5.0
Overall, a good community for your loved one.
What we like the most about Charter Senior Living is that everyone seems to care and we would recommend this community to other families who may need a place for their loved ones
About the facility Charter Senior Living of Fredericksburg
At Charter Senior Living of Fredericksburg, seniors enjoy a vibrant lifestyle filled with life-enrichment programs, chef-prepared meals, and luxurious amenities. With the inviting cafe, charming courtyard, and private living spaces, residents are happy to call this community home.
With an emphasis on wellness, residents can have peace of mind knowing they’ll receive 24-hour, custom-tailored assisted living and memory care services from licensed and professional nurses. Plus, physical, occupational, and speech therapy as well as personal fitness programs are available on-site.
Residents who opt for memory care receive personalized care through the exclusive Flourish℠ program, which promotes residents’ self-esteem through five key points:
- Velocity program — Daily activities and events keep residents stimulated and engaged.
- Oshibori experience — A daily routine that provides aromatherapy and serves as a reminder for mealtimes.
- Grab-and-Go neighborhood activities — Spontaneous small-group activities catered to residents’ individual needs.
- S.T.A.R. — Specific Therapeutic Assisted Recreation, a family oriented program that encourages families to bring in personal items to share and reminisce with their loved ones.
- Rest and Restoration program — An intervention program that provides audio, video, engagement, as well as comfort stimulation and redirection.
Seniors can thrive every day at Charter Senior Living of Fredericksburg!
State Licensing Information
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Senior living options offered
Assisted Living
Memory Care
Pricing for Charter Senior Living of Fredericksburg
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Assisted Living
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Studio
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1 Bedroom
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Semi-Private
Starting at $XXXX/mo
Memory Care
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Studio
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Semi-Private
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Charter Senior Living of Fredericksburg
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Compare
Charter Senior Living of Fredericksburg
20 Heartfields Ln, Fredericksburg, VA 22405
Spring Arbor of Fredericksburg
5308 River Rd, Fredericksburg, VA 22407
Fredericksburg Assisted Living
3902 Plank Road, Fredericksburg, VA 22407
Chancellor's Village
12100 Chancellors Village Lane, Fredericksburg, VA 22407
6.8
Review score
19 reviews
6.8
Review score
19 reviews
5 star
42%
4 star
42%
3 star
5%
2 star
0%
1 star
11%
9.3
Review score
34 reviews
9.3
Review score
34 reviews
5 star
79%
4 star
15%
3 star
6%
2 star
0%
1 star
0%
9.2
Review score
9 reviews
9.2
Review score
9 reviews
5 star
67%
4 star
22%
3 star
0%
2 star
0%
1 star
11%
9.1
Review score
57 reviews
9.1
Review score
57 reviews
5 star
68%
4 star
23%
3 star
7%
2 star
0%
1 star
2%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
Veteran & Employee Discounts
Provides discounts to veterans, teachers and employees of certain companies.
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Independent Living
Amenities at Charter Senior Living of Fredericksburg
Healthcare Services
- Staffing & Ancillary Services
- Non-Ambulatory Care
- Medication Management
- Memory Care
- Diabetic Care
- Incontinence Care
Meals & Dining
- Guest Meals
- Room Service
- Professional Chef
- Restaurant Style Dining
- Low / No Sodium
- Anytime Dining
- No Sugar
- International Cuisine
- Pureed Meals
- Vegetarian
- Meals Provided
Room Amenities
- Wheelchair Accessible Showers
- Wi-Fi/high-speed internet
- Air Conditioned
- Handicap Accessible
- Kitchenette
- Respite or Short Term Stays Offered
- Ground Floor Units
Community Amenities
On-site dining options
- Café or Bistro
- Private Dining Room
Transportation & parking
- Complimentary Transportation
- Uncovered Parking
Pets
- Cats Allowed
- Dogs Allowed
Common areas
- Beauty Salon
- Indoor Common Areas
- Meeting Room
- Barber Shop
- Outside Patio
- Outdoor Common Areas
- TV Lounge
- Central Fireplace
- Library
Recreational areas
- Arts and Crafts Center
- Piano or Organ
- Raised Garden Beds
Services
- Laundry Service / Drycleaning
- Grocery Shopping and Errands
- Beautician
- Housekeeping
Activities
- Forever Fit
- Yoga / Chair Yoga
- Sensory-based Programs
- Devotional Activities On-Site
- Christian Services
- Devotional Activities Offsite
- Community Service Programs
- Educational Speakers / Life Long Learning
- Trivia Games
- Live Well Programs
- Day Trips and Outings
- Art Classes
- Visiting Chaplain or Priest
- Cards / Pinochle Club
- Other Religious Services
- BBQs or Picnics
- Tai Chi
- Montessori Programs
- Live Musical Performances
- Bible Study Group
- Birthday Parties
- Wine Tasting
- Cooking Classes
- Bridge Club
- Stretching Classes
- Gardening Club
- Dances
- Activities On-site
- Men's Club
- Resident Band or Musicians
- Holiday Parties
- Live Dance or Theater Performances
- Community Service Organizations
- Activities Off-site
- Cooking Club
- Walking Club
- Protestant Services
- Catholic Services
- Happy Hour
Reviews
for Charter Senior Living of Fredericksburg
Write a review
A Place for Mom has scored Charter Senior Living of Fredericksburg with 6.8 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Charter Senior Living of Fredericksburg has 19 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.1
Friendliness
4.2
Care Services
3.9
Staff
3.6
Meals & Dining
3.0
Activities
4.0
Value for Cost
3.8
A Place for Mom has scored Charter Senior Living of Fredericksburg with 6.8 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Charter Senior Living of Fredericksburg has 19 reviews with an average "overall experience" of 3.9 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-19 of 19 reviews
Anonymous - Family/friend
Memory Care
December 16, 2024
Overall, a good community for your loved one.
What we like the most about Charter Senior Living is that everyone seems to care and we would recommend this community to other families who may need a place for their loved ones
Mary P - Family/friend
Memory Care
September 18, 2024
Raise the Standard
There are a few great caregivers at Charter Senior Living. However, this place is one big health crisis. Just this year alone, they have had a bed bugs and scabies outbreak. If you didn't already know, scabies is a parasite that embeds itself in your skin and leads to an unbearable amount of itching. Residents hardly ever leave the facility and unfortunately most family do not visit enough, so these issues are most likely coming from the worker(s). They do not clean and or deep clean this building nearly enough- there's a very distinct smell. Many patients are not receiving the minimum level of care that they are paying for and the food is disgusting, small portions too. Every resident at Charter pays for a certain level of care. For example if they are at a level two, a caretaker may help them take a shower. This can be costly and sometimes the residents are not even receiving the level of care that they are paying for. The meals are poor quality even for an institutionalized place.
Response from Charter Senior Living of Fredericksburg
September 19, 2024
Thank you for bringing this to our attention and we regret to hear about the issues you've described. Please know that we take the health and safety of our residents very seriously. We would like the opportunity to discuss your specific concerns and provide more detailed information on the measures we take to resolve these issues. Please reach out to us directly at 540-373-8800. Thank you.
Anonymous - Family/friend
Assisted Living
October 19, 2023
Review for Charter Senior Living of Fredericksburg
If they could fix some of the issues my loved one has encountered, it would be very good. I picked this community because of the convience. The schedule was reliable. The weekday medicine was delivered on time during the day but the weekend staff didn't seem to be inadequate. There wasn't much in the way of activities on the weekends. I wasn't sure the evening staff delivered all of the proper medication. There was some activities most mornings and afternoons. On occasion the options weren't adequate for everyone's needs or wants.
anonymous - Toured community
Assisted Living
April 4, 2022
Tour experience
We had a very nice tour with Charter Senior Living. The marketing director who took us around was very knowledgeable and also compassionate with what we were going through as a family. She knew all the residents by name and knew things about them, so we could tell that she was very engaged. The facility was also in a great location for our family and pretty much met all of our standards. We were going to go with them, but unfortunately my mom declined to a point where they were not going to be able to care for her needs.
anonymous - Toured community
Assisted Living
February 18, 2022
tour review
Our family had an in person tour and we loved Charter Senior Living, the gal helping us out was amazing. It is a beautiful place and we saw a ton of activities going on during the tour. However the location was just not convenient for us, due to our loved ones health state we wanted to be very close by and this was just to far.
Gary G - Family/friend
Assisted Living
July 27, 2021
Experience with Heartfields
I would recommend that anyone looking into this facility gets an independent assessment before deciding on a residency decision. They have some questionable nursing staff and I would not recommend to others at this point.
anonymous - Family/friend
Assisted Living
July 2, 2021
The move to Heartfields was a good choice for my loved one.
Overall, it's very good. We like the people. They have a good attitude and mean well. They try hard. The care plan is good and they have outstanding people, but they've been a little inconsistent at times, although nothing major. Things like they don't make the bed every day, and they've have some staff turnover. So I would say their overall supervision or training is a little lacking.
Response from Charter Senior Living of Fredericksburg
July 16, 2021
Thank you for sharing your impressions of our community. We're glad to see you think of the team as outstanding and are happy with the care plan for your loved one. I am the Executive Director and would welcome the chance to talk with you directly about your few concerns, as we are always looking to improve the service we provide our residents. Please stop by my office or give me a call when you have a moment to chat.
Anonymous - Toured community
Memory Care
March 8, 2021
The virtual tour scheduled for [date removed] had to be scheduled to an in-person visit on [date removed]. A very good visit. [name removed] was warm and welcoming and provided lots of useful information about the facilities, services, and activities available at Heartfields. We were able to see several different room layouts and some of the common areas. The layout of the building is nice and seems conducive to residents interacting regularly. The location of Heartfields is nice, surrounded by trees and near I-95 and downtown Fredericksburg and Central Park shopping. This looks like an ideal place for my Dad.
Response from Charter Senior Living of Fredericksburg
March 11, 2021
Thanks for the feedback on your recent tour. We're glad to hear it went well and that we were able to show you all the HeartFields has to offer. It was wonderful to read your thoughts on the apartments, the programs and the location. Please let us know if we can answer any more questions for you, and we hope to see your dad (and you) again in the near future!
Anonymous - Family/friend
Memory Care
June 12, 2020
HeartFields At Fredericksburg
The staff was great here. From the top down, from the administrative staff to the care giving staff, everything was always positive. They were always warm and caring. When we would visit our mother, she was always nice and clean and smelled good and worked with her very carefully with her appetite and found things she liked eating. There were always people cleaning and organizing, even her room and bathroom especially.
The meals were always good. On the non-memory care side, each room has their own courtyard so that they can go outside.
They were always paying very close attention to the residents and making them comfortable. Even when there were no families there, the staff would visit with the residents and engage with them. The community itself is very relaxed and comfortable.
Anytime we had questions about our mother's care or medications, they would talk with us on the spot and find us answers. They were very clear about all her care from day one. The hospice team here was amazing as well.
I would recommend HeartFields for anybody looking for their loved one. Even from the very beginning, the assured us that they would never kick her out because of her financial situation.
Susan Lancaster Weimer - Family/friend
Memory Care
April 21, 2017
Not A Five Star
Nursing Med Staff and CNA's do not put in place procedures to adequately provide consistent care. Following through on In-House Doctors orders for new medications or tests is constantly overlooked. Nursing aide assistance is inadequate which includes coming within a reasonable amount of time when a residents pushes their help call button. (I was told within 15 minutes sometimes we have waited for an hour).Giving my mom her twice a week showers is a hit or miss. I'm not notified if my Mom's medications run out and if I am its after they have run out (I discover for myself she's not getting them) I visit my Mom almost everyday so I have first hand knowledge of the inconsistent care my Mom has received. It all depends on what nurses and CNA's are on the floor because some do their jobs professionally others don't. Directors have been informed of these shortcoming but nothing improves. The Dining Room Food preparation and selection needs improvement. I feel as if I have to visit my Mom everyday just to make sure she is properly cared for as I was promised she would be. Our family now takes her home each Friday,Saturday & Sunday just so we can make sure she's not [Removed].For those residents that don't have loved ones visiting I'm concerned about who is their advocate. My Mom has been a resident for over 3 months. Also we are still waiting on the wheel chair that was ordered the 3rd week of January.
Anonymous - Family/friend
Memory Care
October 11, 2016
Great Price and Home Environment
My In-laws seem very happy here. The meals seem to be good for them. They provide housekeeping for their room and the facility is kept clean. My parents seem to enjoy the activities and outings they have. The staff seem more caring and involved with residents. They are less expensive and have more of a home environment. Their room has great layout, in the shape of an "L".
Anonymous - Family/friend
Memory Care
August 19, 2016
My Dad Is Okay
I am happy with the level of care my dad gets here. He is doing okay too. The community is kept clean for all the residents. My dad is eating well, from what the community makes. There is plenty of activities and my dad has tried a few of them. I would recommend this community.
Anonymous - Family/friend
Memory Care
May 3, 2016
So Far Everything Is Going Good
So far everything is going very well for my mother at this community. She seems to have adjusted well and I am pleased. The community looks great and everything looks nice and clean. I really enjoy the staff they have been very helpful and welcoming. She has tried some new activities. The activities are really geared to simulate the brain. The food is very good, they do sever a nice well balanced meal. They are doing the best they can to care for my mother. I would recommend it.
Anonymous - Family/friend
Memory Care
March 31, 2015
Friendly, welcoming staff
Overall I think things have gone very well with HeartFields Assisted Living! They really put a lot of effort into making the transition easy for my loved one, and everyone here is very friendly and professional! The facility itself is well kept and clean, and she even really seems to like the food! My only complaint so far is that I wish they would keep me a bit more in the loop when it comes to her day to day activities.
Anonymous - Family/friend
Memory Care
May 14, 2014
Nice place -- friendly people -- and ...
Nice place -- friendly people -- and caring.
Anonymous - Family/friend
Memory Care
March 7, 2014
Caring Community
Everyone is extremely helpful and friendly. They truly care about those who reside there. Would recommend Heartfields to anyone!
Shallbe - Toured community
Memory Care
January 27, 2014
This had the look and feel of a nursi...
This had the look and feel of a nursing home. We were not looking for that type of environment.
Kitty - Family/friend
Memory Care
October 9, 2013
Everyone was very helpful
Everyone was very helpful
A Place For Mom Customer - Toured community
Memory Care
December 24, 2012
Very expensive, but they have a lot o...
Very expensive, but they have a lot of activities and the facility is beautiful.
Viewing 1-19 out of 19 reviews
Neighborhoods around Charter Senior Living of Fredericksburg
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Virginia regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Virginia regulations for Assisted Living.
Frequently Asked Questions about Charter Senior Living of Fredericksburg
Charter Senior Living of Fredericksburg offers Studio, Semi-Private and 1 Bedroom. Learn more.
A Place for Mom has scored Charter Senior Living of Fredericksburg 5.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (540) 373-8800 to reach a resident at Charter Senior Living of Fredericksburg.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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