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175 Cleaveland Rd., Pleasant Hill, CA 94523
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26 reviews
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Anonymous
-
Family/friend
5.0
Getting Settled In!
The community is wonderful and beautiful. the staff has been awesome to my loved one. My loved one really enjoys the community and the people. The meals are really and there is a variety of options. I would definitely recommend this community to my friends. They also keep the community nice and neat.
About the facility Carlton Senior Living Downtown Pleasant Hill
Carlton Senior Living Downtown Pleasant Hill in Pleasant Hill, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
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Amenities at Carlton Senior Living Downtown Pleasant Hill
Healthcare Services
- Incontinence Care
- Memory Care
- Staffing & Ancillary Services
- Diabetic Care
- Medication Management
- Non-Ambulatory Care
Meals & Dining
- Room Service
- Guest Meals
- Restaurant Style Dining
- Low / No Sodium
- Anytime Dining
- Meals Provided
- No Sugar
Room Amenities
- Air Conditioned
- Kitchenette
- Respite or Short Term Stays Offered
Community Amenities
On-site dining options
- Café or Bistro
- Private Dining Room
Transportation & parking
- Transportation at Cost
- Property Convenient to Public Transit
- Resident Parking Available
- Uncovered Parking
- Complimentary Transportation
Pets
- Cats Allowed
- Pet Care Available
- Weight Limit (lbs)
- Dogs Allowed
Common areas
- Indoor Common Areas
- Beauty Salon
- Outdoor Common Areas
- Outside Patio
- Central Fireplace
- Library
Recreational areas
- Arts and Crafts Center
- Piano or Organ
- Raised Garden Beds
Services
- Laundry Service / Drycleaning
- Housekeeping
- Beautician
Languages spoken
- English
Activities
- Devotional Activities Offsite
- Wii Bowling
- Educational Speakers / Life Long Learning
- Trivia Games
- Brain fitness / Dakim
- Pet-focused Programs
- Yoga / Chair Yoga
- Birthday Parties
- Live Musical Performances
- Day Trips and Outings
- Art Classes
- BBQs or Picnics
- Activities On-site
- Stretching Classes
- Gardening Club
- Happy Hour
- Live Dance or Theater Performances
- Holiday Parties
- Activities Off-site
Compare
Carlton Senior Living Downtown Pleasant Hill
175 Cleaveland Rd., Pleasant Hill, CA 94523
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2180 La Orinda Pl, Concord, CA 94518
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4756 Clayton Road, Concord, CA 94521
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1027 Diablo Road, Danville, CA 94526
Review score not available
10
Review score
12 reviews
10
Review score
12 reviews
5 star
75%
4 star
0%
3 star
25%
2 star
0%
1 star
0%
9.8
Review score
40 reviews
9.8
Review score
40 reviews
5 star
76%
4 star
13%
3 star
8%
2 star
0%
1 star
3%
9.8
Review score
75 reviews
9.8
Review score
75 reviews
5 star
77%
4 star
9%
3 star
11%
2 star
0%
1 star
3%
Studio
--Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Assisted Living
Care types offered
2
Memory Care, Residential Care Home
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Reviews
for Carlton Senior Living Downtown Pleasant Hill
26 reviews
Write a reviewA Place for Mom has scored Carlton Senior Living Downtown Pleasant Hill with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Carlton Senior Living Downtown Pleasant Hill has 26 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.2
Friendliness
4.3
Care Services
4.3
Staff
Meals & Dining
Activities
4.2
Value for Cost
4.2
A Place for Mom has scored Carlton Senior Living Downtown Pleasant Hill with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Carlton Senior Living Downtown Pleasant Hill has 26 reviews with an average "overall experience" of 4.3 out of 5.
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 26 reviews
Anonymous - Toured community
Assisted Living
August 27, 2018
Beautiful location among the trees! The apartments were smaller than I had imagined, particularly the studio, which was really just a bedroom. Access to the outside was very good on the ground floor units, which is important as my MIL has a small dog. There was a water fountain, but it was broken.
Anonymous - Toured community
Assisted Living
August 22, 2017
Just not a good fit
This was a nice tour we were shown around and the staff was able to answer all of our questions. The community appeared to be well maintained but it just did not fit with what I was looking for for my mother.
Anonymous - Toured community
Assisted Living
December 7, 2016
Informative Tour Guide!
My tour of the Carlton Senior Living Downtown Pleasant Hill went well. The place was well kept up. The staff all seemed friendly. The only reason I was not able to choose this community is because of location.
Anonymous - Toured community
Assisted Living
October 12, 2016
Friendly people, clean looking space but tiny 1 bedrooms. I was underwhelmed by the dining menu which seemed to feature casseroles a lot, mac and cheese, cafeteria type fare. The place has a pretty inner courtyard for as a share for my mother and aunt it didn't work out.
Anonymous - Family/friend
Assisted Living
September 27, 2016
Getting Settled In!
The community is wonderful and beautiful. the staff has been awesome to my loved one. My loved one really enjoys the community and the people. The meals are really and there is a variety of options. I would definitely recommend this community to my friends. They also keep the community nice and neat.
Anonymous - Family/friend
Assisted Living
September 12, 2016
The staff are accommodating!!
The staff at Carlton are nice and know you by name. This community seems to be a good fit for my dad as they are very social. They have happy hour twice a week and other daily activities. He likes the restaurant style eating area and the food. The community is clean and I would recommend it.
Anonymous - Family/friend
Assisted Living
September 7, 2016
I was not impressed with Carleton!
This community seemed depressing when my mom lived here. The level of residents was less active. The residents seemed to be a little farther advanced in their aging. The staff tried hard to get the residents to participate in activities. They offer an exercise class & massages. The staff were nice and they kept the community clean.
Anonymous - Family/friend
Assisted Living
June 13, 2016
The Best Place I've Been Too
My uncle is staying at this community and he loves it here and does not want to leave. The community is very maintained through out and the staff are great. My uncle gets all the assistance like bus rides out, nail cuts, haircuts, and activities. The atmosphere is very happy and my uncle is even allowed to ride his electric scooter around. The food is great too. A big weight has been lifted off my shoulders because he is getting the best care I would recommend this commuity.
Anonymous - Toured community
Assisted Living
May 20, 2016
I love it, my dad really likes it, now mom needs to see it.
Anonymous - Toured community
Assisted Living
October 9, 2015
A great place
Carlotta Z - Family/friend
Assisted Living
September 25, 2015
Just what hubby needed
I needed a short term respite care facility for my husband. Finding one in my area as not as easy I thought. My stepmom visited her aunt in another Chateau facility & was extremely impressed. Chateau III had the care he needed. I am so grateful to find this facility. Hubby has asked to return for another "vacation" & has even mentioned he "could here". That is the best recommendation there is.
Family Member - Family/friend
Assisted Living
June 29, 2015
They are doing very well so far.
They are doing very well so far. I am pleased with them. I don't have any major concerns at this point. It's kept clean and the staff is friendly, and caring. It's the perfect fit for her.
Anonymous
Assisted Living
May 20, 2015
GO ELSEWHERE...ANOTHER BAD FACILITY!!!
The transition was a negative one. Things did not fall into place by staff--lack of training perhaps!?
Medication managment was poor.
Things promised didn't come through.
I had to follow up alot!!!
Methods/procedures that were supposed to be in place not effective--staff fell asleep at the wheel and also overworked. Lots of staff shortages.
No calls or emails returned by any managers--once they hook you, you're on your own!!!
Executive director promised an action plan and to meet with tenant & trustees--both never happened!!!
You have to keep up with followup for any needs that are supposed to be automatic...escorts, med mgmt. etc.
Not good experience -- overall!!
Very unhappy!
Anonymous - Family/friend
Assisted Living
March 9, 2015
Wonderful staff!
I think they do a great job at Chateau III! The staff are all very friendly and personable, and everyone knew her by name after only the first day! She moved in on a Thursday and her birth was on Saturday, and even though she'd only been there a few days they put up decorations and had a party for her, which I thought was very nice. She's really shown a lot of improvement since moving, both mentally and physically. She never had much of an appetite before, but she really likes the food here and has been eating much better. Her whole attitude in general seems much more positive. I'd highly recommend this place, they do a wonderful job!
Barbara - Resident/client
Assisted Living
July 18, 2014
Love it!
I love it very much. They provide transportation for shopping, doctor appointments, and church. The food is excellent. There are a couple of outside places for residents to enjoy. The staff is very friendly and I’d give the care services a six plus, if I could.
Anonymous - Family/friend
Assisted Living
June 24, 2014
Excellent community
I think they do an excellent job. The cleanliness is excellent. I think they are very friendly. I’m very happy with how they’re taking care of my loved one. Every family has different needs – it’s very well run, very friendly, and willing to listen to whatever needs your loved one may have.
Anonymous - Toured community
Assisted Living
February 8, 2014
studio 3100-small 1 bedroom...
studio 3100-small 1 bedroom 4100 memory care available
steve y - Family/friend
Assisted Living
September 20, 2013
chateau 3 pleasant hill
The staff here went out of their way to make us feel comfortable with the facility. Once we moved my dad in, they were very careful to give him the level of services he needed, and even reduced our bill for services that were not being used.
Unlike other places where the placement and payment of the community fee seemed paramount, Chateau 3 seemed to really care about both the mental and physical state of my dad.
Highly recommended
A Place For Mom Customer - Toured community
Assisted Living
September 2, 2013
Alison was nice; bedrooms w...
Alison was nice; bedrooms were nice, 1 BRs had a 'pony wall' between LR and BR; studios were a good size too; open-plan layout with common space; younger-looking people; looked like a hotel
Therese Atkinson - Family/friend
Assisted Living
July 29, 2013
Pretty Good
My husband had been there for not quite three weeks. I haven't gotten him to participate much in the activites. We're working on that.
They made it very easy to make this decision. They can bend the rules because they're a privately owned company. So far it's pretty good. It's hard for me to figure out who to talk to about what but maybe I'm not asking the right questions.
Neighborhoods around Carlton Senior Living Downtown Pleasant Hill
See what the neighborhood has to offer and what’s nearby:
Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the California regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about California regulations for Assisted Living.
Frequently Asked Questions about Carlton Senior Living Downtown Pleasant Hill
Carlton Senior Living Downtown Pleasant Hill offers Studio and 1 Bedroom. Learn more.
Call (925) 935-1001 to reach a resident at Carlton Senior Living Downtown Pleasant Hill.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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