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Brookdale Winter Haven

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6110 Cypress Gardens Boulevard, Winter Haven, FL 33884

8.8
Review score
31 reviews
Add review
8.8
Review score
31 reviews
5 star
42%
4 star
39%
3 star
16%
2 star
3%
1 star
0%
See all reviews
8.7
Review score
27424 reviews
644 facilities
For pricing & availability:
(866) 374-4058
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Brookdale Winter Haven
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Brookdale Winter Haven
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Karen G
-
Family/friend
5.0
Personalized attention from caring staff
A lovely community with both assisted living and specialized memory care available in two separate buildings. Very kind and caring staff. Management genuinely cares about the residents' well being and doesn't hesitate to reach out if needed. I really appreciate that. The apartments are on

About the facility
Brookdale Winter Haven

Brookdale Winter Haven is designed with residents’ comfort and happiness in mind. Our community incorporates a homelike setting with many eye-catching perks to enjoy daily, like beautiful gardens and a delicious ice cream parlor. Residents can spend their day attending activities, pursuing a new hobby, or exploring the tropical surrounding area. This is all made possible by our team managing your care, as well as chores and home maintenance. Upon arrival, each resident is given a comprehensive and personalized assessment that allows them to share their needs, define their goals, and receive a custom care plan. Staff is available 24 hours a day, seven days a week to be alerted to any emergencies, and keypad entries have been installed for added protection.

At Brookdale Winter Haven, residents can receive a higher level of care and the benefit of care coordination overseen by a registered nurse through the exclusive Brookdale HealthPlus program. The Brookdale Care Manager (RN) can serve as medical advocate for residents and assist with organizing care transitions, coordinating referrals, scheduling follow up visits, and more. Preventative healthcare services, such annual wellness visits, immunizations, and health screenings are provided, as well as help with managing chronic conditions. Here, residents can...

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Senior living options offered

Assisted Living

Pricing
for Brookdale Winter Haven

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Brookdale Winter Haven
Brookdale Winter Haven

6110 Cypress Gardens Boulevard, Winter Haven, FL 33884

Lake Howard Heights
Lake Howard Heights

650 N Lake Howard Dr, Winter Haven, FL 33881

Spring Haven Senior Living
Spring Haven Senior Living

1225 Havendale Blvd NW, Winter Haven, FL 33881

Best Care Senior Living at Winter Haven
Best Care Senior Living at Winter Haven

1801 Lake Mariam Drive, Winter Haven, FL 33884

8.8
Review score
31 reviews
8.8
Review score
31 reviews
5 star
42%
4 star
39%
3 star
16%
2 star
3%
1 star
0%
9.7
Review score
66 reviews
9.7
Review score
66 reviews
5 star
72%
4 star
23%
3 star
0%
2 star
2%
1 star
3%
8.9
Review score
129 reviews
8.9
Review score
129 reviews
5 star
42%
4 star
19%
3 star
21%
2 star
10%
1 star
8%
8.5
Review score
4 reviews
8.5
Review score
4 reviews
5 star
50%
4 star
50%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Brookdale Winter Haven

Healthcare Services

  • Medication Management
  • Memory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Special Dining Programs
  • Meals Provided

Room Amenities

  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Kitchenette
  • Wheelchair Accessible Showers
  • Ground Floor Units

Community Amenities

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation
  • Transportation at Cost

Pets

  • Dogs Allowed
  • Weight Limit (lbs)
  • Pet Care Available
  • Cats Allowed

Common areas

  • Computer or Media Center
  • TV Lounge
  • Indoor Common Areas
  • Meeting Room
  • Outside Patio
  • Beauty Salon
  • Barber Shop
  • Outdoor Common Areas

Recreational areas

  • Piano or Organ
  • Raised Garden Beds

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • Spanish
  • English

Activities

  • Holiday Parties
  • Devotional Activities Offsite
  • Day Trips and Outings
  • Activities Off-site
  • Forever Fit
  • BBQs or Picnics
  • Happy Hour
  • Live Dance or Theater Performances
  • Wine Tasting
  • Stretching Classes
  • Birthday Parties
  • Reminiscence Programs
  • Live Musical Performances
  • Sensory-based Programs
  • Cooking Classes
  • Activities On-site
  • Educational Speakers / Life Long Learning
  • Dances

Reviews

for Brookdale Winter Haven

8.8Review score31 reviews
8.8
Review score
31 reviews
5 star
42%
4 star
39%
3 star
16%
2 star
3%
1 star
0%
Brookdale
8.7
Review score27413 reviews644 communities
Write a review
A Place for Mom has scored Brookdale Winter Haven with 8.8 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Brookdale Winter Haven has 31 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.2
Friendliness
4.3
Care Services
3.9
Staff
4.3
Meals & Dining
4.0
Activities
3.9
Value for Cost
4.1
A Place for Mom has scored Brookdale Winter Haven with 8.8 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Brookdale Winter Haven has 31 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Brookdale
8.7
Review score27413 reviews644 communities
Logo for Brookdale
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Overall Experience
Date Submitted
Reviewer
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 31 reviews
Karen G - Family/friend
Assisted Living
June 18, 2024
5.0
Verified Review
Personalized attention from caring staff
A lovely community with both assisted living and specialized memory care available in two separate buildings. Very kind and caring staff. Management genuinely cares about the residents' well being and doesn't hesitate to reach out if needed. I really appreciate that. The apartments are on the smaller side and are nicely kept. Both buildings are very clean and well maintained. Lots of activities if you're a joiner. I particularly like the very strong security measures that are in place. All guests are required to be buzzed in and residents cannot leave unless they're buzzed out. Conveniently located near shopping and a hotel. A lovely community.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
May 29, 2024
4.0
Verified Review
Our experience at Brookdale Winter Haven
There has been a lot of staff turnover in management and nursing staff. Medical assistance is very limited, so we do most everything on our own as they are difficult to work with. The food is good; kitchen manager does a great job.
Cleanliness
3
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
4
Activities
3
Value for Cost
3
Anonymous - Family/friend
Assisted Living
May 24, 2024
3.0
Verified Review
Not recommended
The staff at Brookdale Winter Haven was communicative. The housekeeping was virtually nonexistent. About the only activity was bingo. The meal times were at ridiculous hours and took a long time to get a diabetic menu, then there were extra charges. I do not recommend Brookdale Winter Haven to others.
Cleanliness
1
Friendliness
4
Care Services
2
Staff
4
Meals & Dining
2
Activities
1
Value for Cost
2
Response from Brookdale Winter Haven
May 29, 2024
Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we could focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.
Anonymous - Family/friend
Assisted Living
May 21, 2024
3.0
Verified Review
Our families experience
Big issues with the process of getting their meds. Dad wound up having to go to the hospital because they were not checking his diabetes. Head nurse was nice to Dad. Immediate staff not management was also nice. There were bedbugs in his apartment, and they never informed anyone. We had to throw out all of Dad's stuff. After I brought it to their attention, the new manager mentioned that they had such problems in the past. Dad did not like the meals at all mostly because of the repetition and flavor. Breakfast was a sore spot for Dad, As every time he asked for something they never had it. I pretty much had to go and fight with them to make them understand that they needed to check his blood levels at least twice a day. After that they were more on the ball. Had a problem also with getting his clothes washed and cleaning of his apartment. It got to the point that there was mold in his toilet. We would put his clothes out to be washed but then he would never get it back. The new manager said they were having quite a problem, with having the right kind of candidates for hire. Dad passed away [date removed] after he arrived at Brookdale. There were a lot of growing pains and I was constantly having to go over there. The assistant manager is horrible, but the rest of the staff was nice to Dad.
Cleanliness
2
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
2
Activities
4
Value for Cost
1
Response from Brookdale Winter Haven
May 23, 2024
We take your comments seriously and are committed to providing quality service and care. Your comments have been shared with our corporate management team for review.
Luann - Family/friend
Assisted Living
November 28, 2023
4.0
Verified Review
Review for Brookdale Winter Haven
I would say that Brookdale was a nice small intimate community. I chose Brookdale for the size and the price.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
5
Becky - Family/friend
Assisted Living
September 11, 2023
5.0
Verified Review
Review for Brookdale Winter Haven
Without a doubt I would (and have) recommend them. They exceeded expectations. We picked this community because of 1) location, 2) all one level, 3) choice of "apartment". Not just a bedroom, 4) appearance and smell, 5) friendliness of entire staff.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
September 11, 2023
5.0
Verified Review
Would Recommend.
What our family likes the most about the Brookdale Winter Haven community is the very friendly staff members they have working there. They respond quickly to requests. Very clean facility and they keep my mother engaged with the activities. Based on our experience we would recommend this community to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Carma - Toured community
Assisted Living
August 17, 2023
5.0
Verified Review
Brookdale Cares!
We toured Brookdale Winter Haven and worked with them for a bit. Everyone there was very kind and helpful. However, my loved one passed away before she could move into this facility. The cleanliness and friendliness were great. The staff and value for cost were also great. I would definitely recommend Brookdale Winter Haven to others based on our experience with them.
Cleanliness
5
Friendliness
5
Staff
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
April 24, 2023
5.0
Verified Review
Above expectations
The admission representative, who worked with me to get my brother admitted was amazing. She returned calls and texts promptly, understood my needs, and went beyond my expectations to help us. My brother died a week later but told me he felt safe and content as soon as he arrived at Brookdale Winter Haven.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
4
DS - Family/friend
Assisted Living
February 28, 2023
4.0
Verified Review
A Good Place For Mom
The staff is very friendly & helpful to my loved one, but they like other places are understaffed. The recent mgmt change has had a positive effect. The facility/building has experienced some serious water issues, which after several weeks is hopefully resolved. Easier access to building would improve customer service. An associate has to let you in & out which takes them away from doing their jobs & delays access which can be frustrating. Overall, the caring staff is so appreciated by us.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Sheri - Family/friend
Assisted Living
June 20, 2022
4.0
Verified Review
Overall pleased but needs improvements
We chose Brookdale Winter Haven because what they had promoted about activities in the memory care unit. They have been without an activities director for well over a month. I can see myself that they are short handed just like everyone else. The staff that is consistent is really good. Overall there are just some improvements that they could make. In the county, it is one of the top memory care facilities.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3.5
Activities
3
Value for Cost
3.5
LuAnn - Family/friend
Assisted Living
June 8, 2022
4.0
Verified Review
Brookdale has the potential to be a fantastic facility
For my mom personally, it would be helpful if when they are there cleaning or tiding up that they double check to make sure she has toilet paper on the roll. She physically cannot do it and sometimes when I visit she has none so that has been an issue. I also think the staff could interact more with the residents. The gentleman in the beginning was great and was wonderful with the residents but he was promoted and moved on so there has not been as much interaction.
Cleanliness
5
Friendliness
4
Care Services
3.5
Staff
4
Meals & Dining
5
Activities
3.5
Value for Cost
4
Toney M - Toured community
Assisted Living
September 29, 2021
5.0
Verified Review
My tour review
This community was comparable to the community that we are at now. The other community just had more services that worked for my loved one.
anonymous - Resident/client
Assisted Living
June 16, 2021
2.0
Verified Review
Dont consider brookdale
The managers at the community are not friendly to the residence but are to anyone from the outside and the community is short on staff. The courtyard area does not have enough shade to sit and enjoy the outside. I would not recommend this community to others.
Cleanliness
5
Friendliness
2
Care Services
3
Staff
2
Meals & Dining
3
Value for Cost
3
William H - Family/friend
Assisted Living
March 23, 2021
5.0
Verified Review
I would recommend
Brookdale Winter Haven was wonderful for our situation. She came in here under hospice and the staff members were always very helpful. They took great care of my wife in the memory care unit and I would recommend them to others who are looking.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
C. Hennecy - Family/friend
Assisted Living
August 17, 2020
4.5
Excellent Staff and Atmosphere
The staff have been extremely accommodating to my mother and our family, community is keep up very nice. Staff helps with skype weekly and overall the communication has been going well.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Family/friend
Assisted Living
June 3, 2020
3.0
Verified Review
Need more communication
I would have liked a little more communication overall. The food was good. The rooms were fine in size, but a little dark. We did not have a good experience with one of the care givers in the dining room.
Cleanliness
3
Friendliness
4
Value for Cost
4
Care Services
3
Activities
3
Barbara - Family/friend
Assisted Living
June 3, 2020
4.0
Verified Review
A good fit at an unusual time
We looked at three places. Brookdale was the most welcoming. Availability was big factor for us. My brother has a nice room, with nice views. It is usual times with the lock down for Covid -19. We got limited time inside the building. Brookdale was easy to work with and able to work with our timeline.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
4
Activities
4
anonymous - Family/friend
Assisted Living
April 22, 2020
3.0
Verified Review
Very Small Comfortable Community
Brookdale is a clean and orderly, smells good. They have nice wide hallways easy to navigate. Staff is very pleasant and helpful. Value started out good but they keep adding services and increasing the price. Communication from the LPN and Doctors to residents and primary contact is a little skewed. Need more resident input. My mom is happy with the activities. Residents are known by their name and not by a number. I would tell people looking to get a good handle on communication on services, costs and add-ons.
Cleanliness
5
Friendliness
4.5
Value for Cost
4
Care Services
3
Activities
4
Response from Brookdale Winter Haven
May 15, 2020
Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we need to focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.
Melissia Pletcher - Family/friend
Assisted Living
June 18, 2019
5.0
Glad that I called a place for Mom
Very pleased with Brookdale. The staff is very nice and caring. I’m thankful that they don’t over react with my Dad which helps me because he tends to do that. I can call them and they will go and calm him down so I don’t have to go up there at 6 am. They have worked with us and his pharmacy benefits so he’s able too keep our cost as low as possible. They have allowed me to plant his flowers and just treat us with dignity.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 31 reviews

Neighborhoods
around Brookdale Winter Haven

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Frequently Asked Questions
about Brookdale Winter Haven

Brookdale Winter Haven offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale Winter Haven 8.8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (863) 318-8055 to reach a resident at Brookdale Winter Haven.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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