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Brookdale Winston-Salem

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275 South Peace Haven Road, Winston-Salem, NC 27104

For pricing & availability:
(866) 374-4058
8.3
Review score
35 reviews
Add review
8.3
Review score
35 reviews
5 star
43%
4 star
26%
3 star
11%
2 star
3%
1 star
17%
See all reviews
8.7
Review score
29369 reviews
641 facilities
Pricing promotion expiring soon
Brookdale Winston-Salem
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Brookdale Winston-Salem
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Jackie W
-
Child of resident/client
5.0
Great experience/transition
Throughout the process of trying to find the right place for my father, the Staff at Brookdale was amazing! From explaining the processes, answering our concerns and questions to move-in day, the staff out us at ease and gave us peace of mind. It’s a hard decision to make, and after visi

About the facility
Brookdale Winston-Salem

At Brookdale Winston-Salem, seniors in need of memory care are able to thrive in a safe and familiar environment. With easy-to-navigate floor plans, soothing colors, and even more dementia-friendly details, you can rest easier in this calm and supportive community. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to an emergency. The dementia-trained team understands the ins and outs of memory care and assists residents with varying abilities and cognitive levels. Brookdale Winston-Salem utilizes the Clare Bridge program to help residents thrive. The program encompasses a person-centered and structured approach to memory care. Through gentle guidance and reminders, residents find support in daily activities such as gardening, kitchen work, and other activities that help them flourish and allow them to use their skills and talents. In addition to care, many residents look forward to freshly prepared meals each day and assistance with housekeeping, as well as lawn and home maintenance.

Less chores to do means more time for you! Book an appointment at the on-site beauty and barber shop or enjoy your favorite beverage in the cozy fireside living room. The surrounding area also includes some beautiful views to soak in. Located in...

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Senior living options offered

Memory Care

Pricing
for Brookdale Winston-Salem

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Memory Care

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Brookdale Winston-Salem
Brookdale Winston-Salem

275 South Peace Haven Road, Winston-Salem, NC 27104

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Brighton Gardens of Winston-Salem

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Brookstone of Clemmons

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Forest Heights Senior Living

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8.3
Review score
35 reviews
8.3
Review score
35 reviews
5 star
43%
4 star
26%
3 star
11%
2 star
3%
1 star
17%
9.9
Review score
83 reviews
9.9
Review score
83 reviews
5 star
59%
4 star
29%
3 star
6%
2 star
2%
1 star
4%
9.0
Review score
13 reviews
9.0
Review score
13 reviews
5 star
61%
4 star
31%
3 star
0%
2 star
8%
1 star
0%
8.8
Review score
72 reviews
8.8
Review score
72 reviews
5 star
37%
4 star
29%
3 star
17%
2 star
3%
1 star
14%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Fee Discount

Reduces entrance fees required upon move in

Room Discount

Lowers your rent by a dollar amount or percentage.

Pet friendly

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Brookdale Winston-Salem

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Incontinence Care
  • Diabetic Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Low / No Sodium
  • Professional Chef
  • Restaurant Style Dining
  • Room Service
  • Guest Meals
  • No Sugar
  • Vegetarian
  • Meals Provided
  • International Cuisine
  • Pureed Meals
  • Special Dining Programs

Room Amenities

  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Garden View

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation

Common areas

  • Outside Patio
  • Barber Shop
  • Beauty Salon
  • Indoor Common Areas
  • Library
  • Butterfly garden / Hummingbird garden
  • Central Fireplace
  • Outdoor Common Areas
  • TV Lounge

Recreational areas

  • Piano or Organ
  • Arts and Crafts Center
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English
  • Spanish

Activities

  • BBQs or Picnics
  • Visiting Chaplain or Priest
  • Live Well Programs
  • Day Trips and Outings
  • Art Classes
  • Bible Study Group
  • Birthday Parties
  • Live Musical Performances
  • Tai Chi
  • Pet-focused Programs
  • Christian Services
  • Yoga / Chair Yoga
  • Sensory-based Programs
  • Devotional Activities On-Site
  • Book Club
  • Reminiscence Programs
  • Forever Fit
  • Educational Speakers / Life Long Learning
  • Brain fitness / Dakim
  • Trivia Games
  • Activities Off-site
  • Live Dance or Theater Performances
  • Holiday Parties
  • Walking Club
  • Karaoke
  • Gardening Club
  • Cooking Classes
  • Activities On-site
  • Men's Club
  • Intergenerational Programs

Reviews

for Brookdale Winston-Salem

8.3Review score35 reviews
8.3
Review score
35 reviews
5 star
43%
4 star
26%
3 star
11%
2 star
3%
1 star
17%
Brookdale
8.7
Review score29369 reviews641 communities
Write a review
A Place for Mom has scored Brookdale Winston-Salem with 8.3 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Brookdale Winston-Salem has 35 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
4.0
Friendliness
4.0
Care Services
3.5
Staff
4.2
Meals & Dining
4.4
Activities
3.8
Value for Cost
3.6
A Place for Mom has scored Brookdale Winston-Salem with 8.3 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Brookdale Winston-Salem has 35 reviews with an average "overall experience" of 3.7 out of 5.
Parent company
Brookdale
8.7
Review score29369 reviews641 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 35 reviews
Jackie W - Family/friend
Memory Care
July 25, 2024
5.0
Great experience/transition
Throughout the process of trying to find the right place for my father, the Staff at Brookdale was amazing! From explaining the processes, answering our concerns and questions to move-in day, the staff out us at ease and gave us peace of mind. It’s a hard decision to make, and after visiting so many facilities, I knew when I left after my first visit, that Brookdale WS was the place!
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Barbara - Family/friend
Memory Care
July 22, 2024
5.0
Verified Review
Review for Brookdale Winston-Salem
Overall my experience has been positive. I typically get a prompt response to any issues I raise. The staff always seems very gentle/compassionate/patient when interacting with the residents. I will always wish my mom could be at home, but since she can't, I think this is an excellent facility. I am very satisfied that she is receiving very good care there.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
July 1, 2024
3.0
Verified Review
A nice community for some, but not a great fit for my Mom
I think Brookdale turned out not to be the best fit for my Mom because after her fall, she needed more medical attention than they were prepared to give.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
3
Response from Brookdale Winston-Salem
July 5, 2024
We appreciate you taking the time to share your feedback. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.
KL - Family/friend
Memory Care
May 14, 2024
4.0
Verified Review
Review for Brookdale Winston-Salem
I would say that overall, the community has great staff, but some staff try harder than others. Also, they had problems with staff not showing up, being short staffed like everywhere else. Sometimes you had to ask staff to do obvious things that needed done. Also, you have to watch your loved one for medical issues as sometimes staff did not notice or report it to the nurse. Meals are good. Activities were great in the facility, but no outside the facility activities were done while my dad lived there. I would recommend the place to others, but I would say you still need to visit often to make sure things for your loved one are being done.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
4
Nann D - Family/friend
Memory Care
February 16, 2024
5.0
Momma 's Home Away from Home
Mom lived at Brookdale Peacehaven for the last 2 years. Our experience with the staff and the residents was a good one. I went almost everyday and they became like an extended family to us. Alzheimer's is such a a difficult disease and without their help, kindness and care, it would have been a very different life for us. My mother was treated with kindness and respect. The staff does the best they can each day. They are special humans that do this kind of work. We are thankful for each one of them that showed up and cared for my Mom.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Susan J - Family/friend
Memory Care
February 15, 2024
5.0
Brookdale, a wonderful caring place
The way I describe Brookdale to people, is that it is staffed by a group of angels. Everyone is so kind and caring to the residents. You can tell that they are genuinely interested by the way they patiently listen and interact with them. It is always bright, cheerful and clean! I’m at ease knowing that I don’t have to worry about my mother when I’m not there, because I know that she is cared for with love.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
June 23, 2023
3.0
Verified Review
The Struggles are Real
They looked good all dressed up!! Since Covid, they can't keep staff, the ones they do hire are not experienced and the services they offer are not followed through with. We are constantly saddened by the care. I'm told this is happening everywhere. I think they are doing their best under circumstances. We have recommended the facility to an acquaintance.
Cleanliness
4
Friendliness
5
Care Services
3
Meals & Dining
3
Activities
3
Value for Cost
2
Response from Brookdale Winston-Salem
June 30, 2023
We appreciate you taking the time to share your feedback and are sorry to hear we are not meeting all of your expectations. We would welcome an opportunity to discuss with you further and encourage you to reach out to our management team.
Kathy L - Family/friend
Memory Care
February 17, 2023
4.0
Verified Review
A Good Place Overall
The staff is friendly overall. Most of them are trying to do the best that they can with the residents. The facility itself is nice and clean. The meals are very well done. They offer plenty of activities (crafts, music, food, etc.). Overall it has been a good experience.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
4
BD - Family/friend
Memory Care
February 9, 2023
1.0
Very Bad Experience
My mother arrived and was distressed. They charged us extra fees because she was an escape risk. Two days later they asked us to get a 24 hour nurse because she was aggressive. Five days after we moved in, she was admitted to the hospital with a UTI (partially the cause of the aggression) and we were asked not to come back. The fee was $XX,XXX [amount removed] for 5 days. When we went to pick up my mother's stuff, they acted angry at us. I was excited about my mom being at the community for the remainder of her life. Now I can't drive by the place without getting a stomach ache. If your loved one has any difficult transitions issues, this is not the place for you - even though it is lovely on the surface.
Friendliness
1
Care Services
1
Value for Cost
1
Response from Brookdale Winston-Salem
February 14, 2023
We are sorry to hear you have some concerns about your mother's time in our community, and we are aware you previously worked with our community management team. Please know that we are committed to providing quality care to every resident. We take these comments seriously and have forwarded your concerns to our corporate management team. Thank you.
Anonymous - Family/friend
Memory Care
February 2, 2023
5.0
Verified Review
A great place for loved ones
We really like the smaller scale of the community, it worked out well for our loved one. The staff members were amazing to us, everyone was always very friendly and very caring. Based on our experience we would absolutely recommend Brookdale Winston-Salem to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Amanda G - Family/friend
Memory Care
December 28, 2022
1.0
Not good…
We paid more than [amount removed] a month, housekeeping was sporadic,, food left on my mom’s floor in her room for weeks. I would wait sometimes 10 minutes to get buzzed in, nobody would know where my mom was. My mom’s clothing was gone, she’d be wearing other residents clothing. She didn’t have her hair washed for at least 3 weeks. Several residents begged for water from visitors, very sad.
Cleanliness
2
Friendliness
4
Care Services
2
Staff
2
Meals & Dining
3
Activities
1
Value for Cost
1
Response from Brookdale Winston-Salem
December 30, 2022
We appreciate you taking the time to share your feedback and are sorry to hear we did not meet your expectations. Our staff is committed to providing the highest-quality service and care for each resident and we will share your concerns with our management team for review.
Barbara - Family/friend
Memory Care
December 6, 2022
5.0
Verified Review
Excellent Care
I find that the staff is very attentive to the patients. They're very friendly to visitors coming in, and they know who you are typically. I see the same faces there among the staff, which is reassuring to me. My mother seems as happy as a person can be when they're in a community such as that. It's not the ideal living arrangement for anyone, but she's relatively happy all things considered since she can't be at home. I've been very pleased with what has happened at Brookdale in terms of her care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
5
KV - Family/friend
Memory Care
September 21, 2022
0.5
Verified Review
Not Recommended
I wouldn't recommend this community to anyone for their loved one's. They sent my loved on to the hospital the first day. The staff member called me from their home during the day, to let me know they were sending my loved one to the hospital due to being combative. The administrator stated that they were doing an emergency discharge, and then I wasn't able to get my money back for over a month.
Cleanliness
3
Friendliness
3
Care Services
0.5
Staff
0.5
Value for Cost
0.5
Response from Brookdale Winston-Salem
September 26, 2022
Thank you for taking the time to provide feedback. We take your comments seriously and are committed to providing quality care and services to our residents. Your feedback has been shared with our management team for review.
anonymous - Family/friend
Memory Care
April 7, 2022
5.0
Verified Review
Brookdale Winston-Salem review
The administration team and the executive team are all very consciousness with their own staff team and the residents living there. The staff and the community itself is very well designed and even with current circumstance making things more difficult at times the staff are doing they best that they can. The activities that they list and what they follow through with don't always match up. We understand the activities depend on the number of participates but we would to see more engaging activities. However the staff are still very attentive to the resident's and are very loving and kind. Based on our experience so far we would recommend this community to others.
Cleanliness
3
Friendliness
5
Care Services
4.5
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
4
E.S. - Toured community
Memory Care
February 17, 2022
5.0
Verified Review
tour of Brookdale
we toured this community and liked it a lot. we loved the people there, but it was just too far away for our loved one and other family members.
N S - Family/friend
Memory Care
October 11, 2021
5.0
Verified Review
Peace of Mind
The community is friendly, willing to help the residents, and they are concerned as well. Some of the activities available are dance, walking, art classes, bingo, and more are available for the residents to choose from.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Memory Care
May 5, 2021
5.0
Verified Review
Tour of Brookdale
We toured Brookdale and they were very thorough with us and went over every little thing. We did not choose it because my parents would have been in the same room and they had different sleeping schedules, so we needed an apartment with separate rooms for them.
Lisa M - Family/friend
Memory Care
March 9, 2021
5.0
Verified Review
Perfect fit for mom
We chose Brookdale Winston because our interaction with the staff was key when we were looking. they were very kind, warm, and the way they talked about their residents and they were open to have us talk to other family members. My mom had a big room with a roommate, we were very pleased with the physical environment of the facility as well as her individual room. it had a lot of space and natural light. We felt like we were part of a team, they valued our input and wanted us to reach out as much as we were comfortable with. They never discouraged us from visits and gave many opportunities for zoom calls and porch visits. I would highly recommend.
Cleanliness
5
Friendliness
5
Care Services
4.5
Activities
5
Value for Cost
5
anonymous - Family/friend
Memory Care
January 7, 2021
4.0
Verified Review
Rating questions answered above.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Activities
3
Value for Cost
5
Anonymous - Toured community
Memory Care
September 22, 2020
0.5
Is this really “Memory Care”?
They would not accept my father because of his disability and advanced dementia after we were already told we would be accepted. Felt like we were dealing with a used car sales person instead of a trustworthy representative of this company. Total waste of my family’s time. Would not recommend.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Viewing 1-20 out of 35 reviews

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around Brookdale Winston-Salem

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Frequently Asked Questions
about Brookdale Winston-Salem

Brookdale Winston-Salem offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Brookdale Winston-Salem 8.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (336) 659-7797 to reach a resident at Brookdale Winston-Salem.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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