About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2024 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Brookdale Staunton

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1900 Hillsmere Lane, Staunton, VA 24401

For pricing & availability:
(866) 374-4058
8.6
Review score
42 reviews
Add review
8.6
Review score
42 reviews
5 star
43%
4 star
38%
3 star
19%
2 star
0%
1 star
0%
See all reviews
8.7
Review score
29495 reviews
641 facilities
Brookdale Staunton
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Brookdale Staunton
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Anonymous
-
Loved one of resident/client
5.0
Friendly and helpful
The staff at Brookdale Staunton were very helpful, especially at move-in with all of the logistics and they gave helpful info.

About the facility
Brookdale Staunton

If you're seeking a peaceful country home with easy access to major shopping areas, dining, and medical services, you can experience your ideal lifestyle at Brookdale Staunton. Located on 22 acres of beautifully landscaped ground, Brookdale Staunton has trusted team members who are prepared to assist with a variety of evolving personal care needs.

Would you like help managing your medications before bed, or assistance with bathing and dressing? Here, the team strives to provide a helping hand while preserving residents’ independence and privacy. Thanks to gentle guidance and visual reminders, Brookdale has created an environment that allows residents to flourish and grow. Here, the memory care program encompasses a person-centered approach to care that preserves seniors' identities and sense of self. Residents can also participate in the daily path of engagement, which encourages their current skills through research-based activities. At Brookdale Staunton, residents' sense of security is a top priority. You never have to worry about feeling alone, as the environment is designed to function like a private, well-monitored home. Additionally, the staff is available 24 hours a day, seven days a week to be alerted to any emergencies, and an emergency alert system is also in use to protect....

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale Staunton

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Brookdale Staunton
Brookdale Staunton

1900 Hillsmere Lane, Staunton, VA 24401

Royal Care at Birch Ridge
Royal Care at Birch Ridge

54 Imperial Dr, Staunton, VA 24401

Regency at Augusta dining room
Regency at Augusta

43 Pinnacle Drive, Fishersville, VA 22939

English Meadows Fishersville aerial view of community
English Meadows Fishersville

25 Old Oaks Dr, Fishersville, VA 22939

8.6
Review score
42 reviews
8.6
Review score
42 reviews
5 star
43%
4 star
38%
3 star
19%
2 star
0%
1 star
0%
9.2
Review score
11 reviews
9.2
Review score
11 reviews
5 star
64%
4 star
18%
3 star
9%
2 star
0%
1 star
9%
8.5
Review score
16 reviews
8.5
Review score
16 reviews
5 star
62%
4 star
19%
3 star
13%
2 star
0%
1 star
6%
7.8
Review score
14 reviews
7.8
Review score
14 reviews
5 star
29%
4 star
43%
3 star
14%
2 star
7%
1 star
7%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Brookdale Staunton

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care
  • Medication Management

Meals & Dining

  • Low / No Sodium
  • Professional Chef
  • Restaurant Style Dining
  • Guest Meals
  • Room Service
  • Gluten-free
  • Vegan
  • Meals Provided
  • Vegetarian
  • No Sugar
  • Special Dining Programs

Room Amenities

  • Kitchenette
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Bath Tubs
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Transportation at Cost
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Complimentary Transportation

Pets

  • Pet Care Available
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Meeting Room
  • Barber Shop
  • Indoor Common Areas
  • Beauty Salon
  • Library
  • Central Fireplace
  • Outside Patio
  • Outdoor Common Areas
  • TV Lounge

Recreational areas

  • Piano or Organ
  • Arts and Crafts Center
  • Jacuzzi
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • English

Activities

  • Birthday Parties
  • Live Musical Performances
  • Tai Chi
  • Visiting Chaplain or Priest
  • BBQs or Picnics
  • Art Classes
  • Live Well Programs
  • Day Trips and Outings
  • Brain fitness / Dakim
  • Trivia Games
  • Wii Bowling
  • Devotional Activities Offsite
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Pet-focused Programs
  • Karaoke
  • Activities Off-site
  • Holiday Parties
  • Live Dance or Theater Performances
  • Activities On-site
  • Gardening Club
  • Stretching Classes
  • Cooking Classes

Reviews

for Brookdale Staunton

8.6Review score42 reviews
8.6
Review score
42 reviews
5 star
43%
4 star
38%
3 star
19%
2 star
0%
1 star
0%
Brookdale
8.7
Review score29495 reviews641 communities
Write a review
A Place for Mom has scored Brookdale Staunton with 8.6 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Brookdale Staunton has 42 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.3
Friendliness
4.5
Care Services
4.1
Staff
4.6
Meals & Dining
3.9
Activities
4.2
Value for Cost
4.0
A Place for Mom has scored Brookdale Staunton with 8.6 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Brookdale Staunton has 42 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Brookdale
8.7
Review score29495 reviews641 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 42 reviews
Anonymous - Family/friend
Memory Care
November 27, 2024
5.0
Verified Review
Friendly and helpful
The staff at Brookdale Staunton were very helpful, especially at move-in with all of the logistics and they gave helpful info.
Cleanliness
5
Friendliness
4
Care Services
5
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Tracy D - Family/friend
Assisted Living
November 20, 2024
2.5
Verified Review
Would not recommend
Overall experience I would probably say a. 2.5. It is a clean facility, so I would probably say between a three and four. For the friendliness of the staff, she had some workers that were wonderful, but majority of them were always in a hurry, and the leadership never seemed to take our complaints seriously [name removed]would not eat their meals. We had to bring in our own food. [name removed] would not join in any of the activities so I cannot say. And I thought the value for cost was not good I thought it was expensive based on what we received and especially based on what we were told we were going to receive. I have not suggested this place to so many of my friends due to what we were told we would receive and care we did not get. However, I will have to say she had two workers that we would both say we're very good to her. She had a couple of falls and a couple of times we thought they were a little too rough with her based on her condition. We were assured that she could stay there, but we feel now looking back as we kept trying to tell them to make sure they understood her condition that she should've been in more of a hospital style setting of a nursing home and not assisted-living.
Response from Brookdale Staunton
November 21, 2024
We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
don - Family/friend
Assisted Living
October 29, 2024
3.0
Verified Review
.I would recommend for a person if they have family close by that can provide most of the attention and nutrition.......
Honestly they could improve on everything. She only stayed there for about 9 months, she hated it....when I visited I saw the food they prepared and was really saddened and felt what they advertised was 100% false There were a lot of issues, mostly small but they add up. .I would recommend for a person if they have family close by that can provide most of the attention and nutrition needed...but for an isolated person without a really good support system I would not recommend. Yes it is a very nice place, but they aren't currently capable of doing what they advertise....mom has been out of there for almost a year now, so I don't know if there have been improvements or not
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
2
Activities
3
Value for Cost
1
Response from Brookdale Staunton
October 30, 2024
Thank you for taking the time to provide us with your feedback. Your feedback will be shared with management.
Joey - Family/friend
Assisted Living
May 22, 2024
5.0
Verified Review
Review for Brookdale Staunton
It's a great place for mom. Staff is very caring.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
April 5, 2024
4.0
Verified Review
Our Experience
Overall, I have been fairly satisfied with Brookdale Staunton. I was recently very concerned about staffing, but this has improved. I was also concerned about the increase in cost at the beginning of the year, but my dad's care plan was revised (considering he is seen by VA and Hospice staff) so my rate is back down to a reasonable rate.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
March 5, 2024
4.0
Verified Review
Review for Brookdale Staunton
I still think it is a good choice. Always places to improve. Lack of help has created some of the issues.The layout of their room and the feeling when shown around made the difference.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
3
MEC - Family/friend
Assisted Living
April 5, 2023
5.0
Verified Review
Review for Brookdale Staunton
I have been in the facility every day since we moved in. They have taken care of them well, and they have developed a relationship with my parents in a very positive manner. The whole process of including the family in the transition has been amazing. They've been open and honest and caring, and all steps of our family transition.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
anonymous - Family/friend
Assisted Living
March 16, 2023
3.0
Verified Review
Brookdale Staunton review
Mostly clean some days the bathroom looks like a truck stop bathroom. The staff members do have lots of smiles. When it comes to care services, they are suppose to check on her every two hours. Sometimes she will fall and it will be 4 hours before found. Items are broken or lost or stolen such as her silverware, lamps. Staff vaporizer e-cig found left in room. When we scouted Brookdale we were shown a great menu. As soon as we move her in the kitchen closed due to water damage, so that big menu is now a sandwich or usually a marinara style dish. We know the circumstances, but we are still paying the premium price for a lot less then we were shown. My grandmother reads and watches TV. She does not take part in the activities, however once again we pay thousands of dollars for something we don't use. Overpriced, well presented but in practice kind of scammy in my grandmother's words. Our experience hasn't been great. A lot of great talk, but once you pay you get whatever you get.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
2
Activities
2
Value for Cost
2
Response from Brookdale Staunton
March 21, 2023
We appreciate you taking the time to share your feedback and are sorry to hear we are not meeting all of your expectations. We would welcome an opportunity to discuss with you further and encourage you to reach out to our management team.
Joey - Family/friend
Assisted Living
January 9, 2023
5.0
Verified Review
Very Positive Experience
I recommend doing your research so you know what to expect. We've had a very positive experience at Brookdale Staunton so far. I feel very comfortable with the staff. All of them are friendly, from the head nurse, to the lady who runs it, to the care staff. Not only are they friendly, but they're also very consistent, which I appreciate. Recently a bunch of pipes broke with the deep freeze that occurred in the area, but they accommodated food and other needs well, as best they could. And my loved one feels comfortable there, which is the main thing.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Teresa - Family/friend
Assisted Living
September 29, 2022
4.0
Verified Review
a great community
Just like every other place right now they are short staffed which we do not blame them for, we do like and appreciate just how much try to encourage our loved one to get involved with things.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Jeanne - Family/friend
Assisted Living
September 26, 2022
5.0
Verified Review
Highly recommend
What sticks out most to us about Brookdale Staunton is the friendliness of the staff, you can tell that they truly care about the residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
5
Don - Family/friend
Assisted Living
September 14, 2022
4.0
Verified Review
A Nice Place
I think it's a nice place overall. The staff are engaging and appear to care about the people who live there. I think there's a lot of info they could be a little more forthcoming with that would help navigate certain areas of the experience. We kind of had to figure out some things as we went along that would have been smoother from the beginning had we known right away. Of all the places we looked at in northern Virginia, it was the number one place we saw - in terms of the facility physically and the people. We definitely felt comfortable moving our mom in.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
5
Activities
3
Value for Cost
3
anonymous - Family/friend
Assisted Living
September 8, 2022
5.0
Verified Review
Very pleased
I do not have anything bad to say about Brookdale Staunton, they were great! My aunt got in touch with them and the staff was very responsive to her needs. They scheduled an interview right away and did not drag their feet. My loved one had a single room and it fit his needs perfectly. He loved all of the activities that they had provided here. Our family would definitely recommend Brookdale to others.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
T D - Family/friend
Assisted Living
August 22, 2022
3.0
Verified Review
Community Not As Expected
I would tell others that once Brookdale tells you what you will get, is not what you will receive. The community did allow us to speak to them with our concerns. There were some wonderful aides; however, there were some other aides who didn't give the attention to my loved one or other residents that I observed. Also, there was no internal communication with the different shifts. The family ended up having to put signs up in our loved one's room to let the staff know what not to do with our loved one. The staff wasn't cleaning our loved one's room at all. There was some times that the call button would take 7 minutes, and other times it would take 80 minutes to respond to. The administrative staff were very open to all of our concerns. This would be a good community for a loved one who is more active, than a loved one that needs more care.
Cleanliness
3
Friendliness
4
Care Services
3.5
Staff
3.5
Meals & Dining
2
Activities
4
Value for Cost
2
Response from Brookdale Staunton
August 24, 2022
Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we could focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.
Petra - Toured community
Assisted Living
May 3, 2022
5.0
Verified Review
Great staff at Brookdale that listened to my concerns.
Brookdale Staunton is a smaller facility. The staff really listened to my situation and everything that was going on with my mother at the time.
Cleanliness
5
Friendliness
5
Staff
5
Activities
5
anonymous - Family/friend
Memory Care
January 13, 2022
4.0
Verified Review
Brookdale Staunton review
They have great activities there and our loved one is really enjoying playing bingo. The value for cost right now is efficient. Our only issues is that we wish they had more of a consistent sign in and sign out sheet. Sometimes people and come and go during the entire day and the staff will have no idea where they went or what time they left.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3.5
Activities
5
Value for Cost
4
Anonymous - Resident/client
Assisted Living
September 28, 2021
3.0
Verified Review
Very Helpful and Friendly at Brookdale
The staff is very friendly. There are lots of activities for the residents to enjoy. They have food that is like home cooked. They work with the residents and the doctors to get the medication correct for the residents when needed. It would be nice to have a suggestion box for the residents to use. [name removed] is amazing to work with, and goes above and beyond for the residents.
Cleanliness
3
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
4
Response from Brookdale Staunton
October 1, 2021
We appreciate you taking the time to share your feedback and will share with our management team for review.
anonymous - Family/friend
Memory Care
August 17, 2021
5.0
Verified Review
A good find
WE chose Brookdale because of the location, it is outside the city but in a rural area. It is a nice, quiet safe place. The value for the money is great as well. We also liked the ability to move her into memory care when the time comes and not have to move facilities. My mom has a studio and it is quite large, we were very happy with it. My uncle mentioned security is not really tight so that could be improved. They are very good about covid guidelines. I would recommend to others looking.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Tee Miller - Family/friend
Memory Care
October 16, 2020
5.0
Verified Review
The best place in Staunton VA
We chose Brookdale Staunton after looking into several places because it had that homey feeling that my mother has always had. I also liked the personnel and how they handle everything. I felt she would be the happiest here and she is. She absolutely loves it. They have been able to get her out of her room and participate in some of the activities they provide which is amazing for me because she can be a loner. The best part about the community is the individual care of the residents that the staff members provide. They have had no cases of COVID here. I would most definitively recommend the facility. I wish they provided medicaid because my mother does not want to leave, but we are going to have to move her.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Dawn - Family/friend
Memory Care
October 6, 2020
5.0
Verified Review
Brookdale Is Wonderful
I would tell my friends that it is very clean place. I haven't meet staff that isn't friendly, caring. The staff are very attentive to my loved one. I feel comfortable with my loved one there. They have bingo, auctions, banana splits, shopping trips, and more as far as activities go. The activities calendar is pretty full as well.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 42 reviews

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Virginia regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Virginia regulations for Assisted Living.

Frequently Asked Questions
about Brookdale Staunton

Brookdale Staunton offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Brookdale Staunton 8.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (540) 885-9500 to reach a resident at Brookdale Staunton.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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