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Brookdale Farmington Hills North
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Great staff…across all functions. \n\nExperienced some crazy policy practices but after several attempts to resolve an issue with administration officer, the E.D. stepped in and provided a solution.","reviewerDisplayName":"Nicole L","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Major decline in all metrics from beginning of stay to end","reviewContent":"Overall experience: This number changes from the beginning of her stay to the end. Much higher at the beginning. I'd give it a 4. By the end it was between a 1 and a 2. My thoughts are staff turnover and management changes. We even have turned things over for a civil suit regarding her lack of care the last month or so.\n\nCleanliness: I never saw this as as issue until the end. Mom had fallen out of bed, must have hit her head and bled on the rug. Until the day she passed they never scrubbed the rug to remove the stain.\n\nFriendliness: like all staff some are friendlier than others. There were some that always friendly and helpful, spending extra time with Mom and holding her hand. Others, younger ones mostly, did their job but not much more. For the ones that were so good to Mom I want to say 5. But overall I have to say 3.\n\nQuality of Care: As I said this varied drastically from the beginning to end. Very good at the beginning, a 4 or even a 5. As I said it deteriorated so much in the last couple months that we are suing. A 1 for the last month.\n\nFood: Acceptable quality. Trouble is that with her Macular degeneration she couldn't see the food and with her dementia she couldn't focus. If one of us stayed, cut things up and fed her she ate well. The staff didn't/couldn't. Food itself is a 3.\n\nActivities: Like the rest of the scores this starts out good then goes to hell. In the beginning they had a form of bingo where there was a staff member with each person to help. And they all wine something. Mom won socks and loved them. They had dancing which thrilled Mom. At the end all this was gone. They sat them all in a big room and turned on the TV. That was it. Went from a 5 to a 1.\n\nValue for the Money: It cost a $[removed]/month less than [facility removed] and others. In the beginning it was a great value. Not so much at the end. Turned them over to the Michigan Ombudsman for seniors who found they needed improvement. And have not heard yet about the civil suit. Have they turned around because of this? I do not know. If they have it would be a good value. Otherwise I'd pass.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Brookdale Farmington Hills North","reviewContent":"I'm pleased with Brookdale North! It's clean & well maintained! Seasonal decorations make appealing & changes the look of the facility. In general, the staff is good & conscientious. ","reviewerDisplayName":"LP","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Compassion personified","reviewContent":"Our mother was a resident at Brookdale from [date removed] until her passing on [date removed]. We cannot fully express the level of concern and love and compassion that the staff showed to our mother and in turn to us. We are forever grateful for this group of caring individuals and would recommend this facility to anyone.","reviewerDisplayName":"Kym La Porte","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"","reviewContent":"Brookdale Farmington Hills-North provided the most loving, respectful, compassionate care to my mother-in-law. The past 6 months that she lived there she was always happy and smiling and thanking us. 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72534
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27950 Drake Road, Farmington Hills, MI 48331
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48331
Farmington Hills
MI
null
2024
<p>Tucked away in a quiet residential area near Twelve Mile Road and Walter P. Reuther Freeway, you will find Brookdale Farmington Hills North. Here, residents have access to customized Alzheimer’s and dementia care. Whether your loved one is in the early, middle, or late stages, they can enjoy access to dementia-friendly meals and programming.</p>
<p>Residents can look forward to meaningful experiences here through the Clare Bridge and Solace programs. Clare Bridge is an exclusive brand of dementia care, which provides residents with six planned activities each day to promote and preserve the use of their current skills. The Solace program offers additional support, specifically to those in the later stages of dementia. It offers one-on-one assistance with grooming (as needed), and includes opportunities for activities involving music and aromatherapy.</p>
<p>Residents and family members alike can find peace of mind knowing staff is available 24 hours a day, seven days a week to be alerted to an emergency. Plus, the community features additional safety measures, including an emergency alert system and monitored entrances and exits. Brookdale’s team also manages residents’ daily chores by preparing meals, managing housekeeping, assisting with transportation, and so much more.</p>
<h3>Community Services and Amenities</h3>
<p>On any given day, residents may participate in brain-stimulating games, ice cream socials, or a variety of other entertaining events. Physical activities such as dancing programs are planned regularly, and residents can also join the community’s walking group. Plus, Brookdale Farmington Hills North offers a number of on-site amenities, including a well-stocked library, a beauty/barber shop, and a gorgeous garden and greenhouse. A cozy, fireside living room and a community rental space are also available to enjoy. Be sure to ask about the Personal Solutions program, too. This helpful program can prevent you from having to drive to the store. Just submit a list of personal items you need, such as shampoo or other necessities, and the staff will deliver them discreetly to your door.</p>
<h3>Living Arrangements</h3>
<p>Residents can choose between a homey private suite at 315 square feet, or a semi-private suite at 625 square feet. Each space can be decorated to your liking, and staff members can assist as needed. Your pets are also welcome and encouraged to stay with you. After all, they are an important part of your family! Find memory care support you can count on, when you reside at Brookdale Farmington Hills North.</p>
<h3>Care Types Offered</h3>
<p>Brookdale Farmington Hills North is a <em>home for the aged</em>, which in the state of Michigan is a supervised personal care facility that provides room, board, and supervised personal care to 21 or more residents that are 55 years or older. A home for the aged may provide care to 20 or less residents if it is operated in conjunction with a licensed nursing home.</p>
<p><a href="https://adultfostercare.apps.lara.state.mi.us/">Michigan Facility Inspection Reports</a></p>
<h3>Related:</h3>
<p><a href="https://www.aplaceformom.com/caregiver-resources/articles/assisted-living-vs-memory-care">Assisted Living vs. Memory Care: What’s the Difference?</a></p>
<p><a href="https://www.aplaceformom.com/caregiver-resources/articles/cost-of-memory-care">Everything You Need to Know About the Cost of Memory Care</a></p>
<p>Tucked away in a quiet residential area near Twelve Mile Road and Walter P. Reuther Freeway, you will find Brookdale Farmington Hills North. Here, residents have access to customized Alzheimer’s and dementia care. Whether your loved one is in the early, middle, or late stages, they can enjoy access to dementia-friendly meals and programming.</p>
<p>Residents can look forward to meaningful experiences here through the Clare Bridge and Solace programs. Clare Bridge is an exclusive brand of dementia care, which provides residents with six planned activities each day to promote and preserve the use of their current skills. The Solace program offers additional support, specifically to those in the later stages of dementia. It offers one-on-one assistance with grooming (as needed), and includes opportunities for activities involving music and aromatherapy.</p>
<p>Residents and family members alike can find peace of mind knowing staff is available 24 hours a day, seven days a week to be alerted to an emergency. Plus, the community features additional safety measures, including an emergency alert system and monitored entrances and exits. Brookdale’s team also manages residents’ daily chores by preparing meals, managing housekeeping, assisting with transportation, and so much more.</p>
<h3>Community Services and Amenities</h3>
<p>On any given day, residents may participate...</p>
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