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199 Concord Road, Billerica, MA 01821
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Linda Roth
-
Family/friend
5.0
Brightview Concord River
My mother has been so happy since she began living at Brightview Concord River. The staff are so welcoming and friendly. It’s been a wonderful experience all around.
About the facility Brightview Concord River
Brightview Concord River in Billerica, MA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
Memory Care
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Amenities at Brightview Concord River
Healthcare Services
- Diabetic Care
- Staffing & Ancillary Services
- Non-Ambulatory Care
- Medication Management
- Memory Care
- Incontinence Care
Meals & Dining
- International Cuisine
- Vegan
- Vegetarian
- Meals Provided
- No Sugar
- Special Dining Programs
- Low / No Sodium
- Professional Chef
- Restaurant Style Dining
- Guest Meals
- Room Service
- Gluten-free
Room Amenities
- Ground Floor Units
- Kitchenette
- Respite or Short Term Stays Offered
- Air Conditioned
- Handicap Accessible
- Wi-Fi/high-speed internet
- Wheelchair Accessible Showers
- Bath Tubs
Community Amenities
On-site dining options
- Bar or Pub
- Private Dining Room
Transportation & parking
- Resident Parking Available
- Complimentary Transportation
- Transportation at Cost
Pets
- Dogs Allowed
- Pet Care Available
- Cats Allowed
Common areas
- Outside Patio
- Outdoor Common Areas
- TV Lounge
- Meeting Room
- Computer or Media Center
- Indoor Common Areas
- Beauty Salon
Recreational areas
- Jacuzzi
- Fitness Center
- Raised Garden Beds
- Piano or Organ
Services
- Housekeeping
- Beautician
Languages spoken
- English
Activities
- Catholic Services
- Current Events Club
- Happy Hour
- Walking Club
- Activities Off-site
- Holiday Parties
- Live Dance or Theater Performances
- Activities On-site
- Resident Band or Musicians
- Stretching Classes
- Bridge Club
- Live Musical Performances
- Bible Study Group
- Birthday Parties
- Cards / Pinochle Club
- Other Religious Services
- BBQs or Picnics
- Day Trips and Outings
- Art Classes
- Live Well Programs
- Educational Speakers / Life Long Learning
- Brain fitness / Dakim
- Wii Bowling
- Devotional Activities Offsite
- Sensory-based Programs
- Devotional Activities On-Site
- Reminiscence Programs
Compare
Brightview Concord River
199 Concord Road, Billerica, MA 01821
Atria Longmeadow Place
42 Mall Road, Burlington, MA 01803
The Gables at Winchester
299 Cambridge St, Winchester, MA 01890
Benchmark Senior Living at Waltham Crossings
126 Smith Street, Waltham, MA 02451
Review score not available
10
Review score
53 reviews
10
Review score
53 reviews
5 star
75%
4 star
21%
3 star
2%
2 star
0%
1 star
2%
9.6
Review score
23 reviews
9.6
Review score
23 reviews
5 star
78%
4 star
9%
3 star
9%
2 star
0%
1 star
4%
9.5
Review score
35 reviews
9.5
Review score
35 reviews
5 star
62%
4 star
23%
3 star
6%
2 star
0%
1 star
9%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Fee Discount
Reduces entrance fees required upon move in
Active promotion
No
Active promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Fee Discount
Reduces entrance fees required upon move in
Rate Lock
Freezes your rent price for a specified length of time.
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Memory Care
Reviews
for Brightview Concord River
10 reviews
Write a reviewA Place for Mom has scored Brightview Concord River with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Brightview Concord River has 10 reviews with an average "overall experience" of 4.5 out of 5.
Overall Rating
4.5
Cleanliness
4.5
Friendliness
4.5
Care Services
4.5
Staff
Meals & Dining
Activities
4.3
Value for Cost
4.5
A Place for Mom has scored Brightview Concord River with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Brightview Concord River has 10 reviews with an average "overall experience" of 4.5 out of 5.
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-10 of 10 reviews
Linda Roth - Family/friend
Memory Care
November 10, 2018
Brightview Concord River
My mother has been so happy since she began living at Brightview Concord River. The staff are so welcoming and friendly. It’s been a wonderful experience all around.
Anonymous - Family/friend
Memory Care
March 17, 2018
Lovely place, great accommodations, wonderful meals, convenience of hair/nails/dentist/RN. Staff is wonderful.
However, it is very odd that the elevators are powered by generators but when the power went out recently (for more than 24 hours) the residents were given glow sticks (yes, the ones you give your kids) and tap lights (which did not work). There are residents who use oxygen which was very dangerous. I find it hard to believe that such a profitable organization would not have generators for heat and lights.
Kinda rethinking the decision to place our loved one here.
Response from Brightview Concord River
March 29, 2018
Hello, thank you for taking time to leave such positive feedback about our community, accommodations, dining, associates, and much more.
During the recent power outage, we did provide glow sticks to residents to add some fun light to the unfortunate situation. We did not intend for the glow sticks to be a source of light. Residents were having a great time using them as necklaces and had a lot of laughs, it was a colorful moment. To help provide additional light during the power outage we distributed LED lights that were powered to light an entire room along with LED lights with fresh batteries. All common areas had temperatures between 72 and 75 degrees during the outage.
When we first lost power the first thing we did was set up accommodations for residents with oxygen needs. The private space we set up was powered by a generator and they were never without oxygen.
If you have any additional concerns or questions please feel free to contact our community directly at [removed] (Executive Director – Maria).
Anonymous - Toured community
Memory Care
September 12, 2017
Excellent Meals!!
I had recently taken a tour of this community and out of all the different places I had looked at for my parents I was very impressed with this one. I really liked the staff and how professional they where throughout out visit. I had the chance to try a few of there meals at different times and every single one of them where excellent. It seemed like they had a ton of activities throughout the week and the residents where very involved. The only downfall was there was not any two bedrooms available and that is what my mom had wanted.
Anonymous - Family/friend
Memory Care
January 12, 2017
They Revealed They Are Nice
I have noticed that they are giving good care and the staff are nice people. Mom is down about not being her home and the staff have been working on making her more happy. I was unable to ignore that after the holiday there was a lack of communication and had some billing issues but there is room for improvements. She has been eating well and she is attempting participation with activities. I can affirm it is a nice and clean community. The staff are nice people too.
Response from Brightview Concord River
October 19, 2017
Hi. Thanks for taking the time to leave your feedback and positive review about Brightview Concord River. Our associates are committed to high quality service and care. Residents and their families tell us they are warm, caring, and compassionate. They will also make sure Mom is adjusting well and getting involved. There are always fun and engaging things to do at the community. Our monthly themed dinners are a resident favorite!
Anonymous - Family/friend
Memory Care
November 15, 2016
Highly Recommended!!
The Brightview Concord River is the best choice we could have made. The community is so beautiful. The residents all seem very happy here. The staff is fantastic. They take very good care of my husband and tend to his every need. They have college and high school kids who go help out with the meals and they're amazing. The kids know what the residents like to eat and drink and interact with them. They offer a variety of choices for the meals such as fish, chicken, and shrimp.The room he is in is amazing, very comfortable. The staff is just over the top. The lady Liz is wonderful. The even hosted a wedding. They have a bar with happy hour Monday through Saturday. Overall I highly recommend them to anyone!
Response from Brightview Concord River
October 19, 2017
Hi there! Thanks for your review and positive feedback! Associates pride themselves on really getting to know residents - their interests, their needs, their likes and dislikes. Strong bonds and relationships form, and many of our younger associates - those from area high schools and colleges - love working at Brightview. Often their career goals are determined or influenced by their experiences at Brightview. Brightview is a great place to live and a great place to work!
Anonymous - Family/friend
Memory Care
November 3, 2016
Mom is Safe and Close
I is going well for my mom here. They help with her medication, making sure she is staying active and talking with her. It is very nice with lots of nice people. Everyday she is out of her room doing activities like bingo or exercising. It is a very good benefit and for she is close to me so i can visit whenever. i am very confident with things and her safety.
Response from Brightview Concord River
October 24, 2017
Hello, and thank you for your positive review and feedback about Brightview Concord River. We are delighted to hear Mom enjoys the community. It sounds like she is making the most of each day! There are always exciting programs that keep residents engaged and involved. Staying socially connected is so important for people of all ages.
Anonymous - Family/friend
Memory Care
November 4, 2014
They have been very good.
They have been very good. It's clean and the staff is very friendly. There was a fall and they were right there to take care of it. I am very happy with them so far, they earn a solid five in my book.
D. Crepeau - Family/friend
Memory Care
July 20, 2014
Awesome Assisted Living
Brightview Concord River assisted living has been a wonderful living experience for my dad. he has gained weight made friends loves the food because they cook what he likes . he enjoys the activities. the staff gets to know all residents families and makes them feel it home. the facility is always clean.
I highly recommend Brightview Concord River assisted living .
M B - Family/friend
Memory Care
March 14, 2014
Nice place for those with a lower level of care
We had my loved one here for a time before increasing care needs necessitated a move. The facility itself, and the staff, were both good. However, my loved one started requiring care that would have required professional nursing staff by law in MA. We chose to move him to a community in NH where his care could still be handled in an assisted living community.
A Place For Mom Customer - Toured community
Memory Care
December 27, 2012
Very nice, has skilled nursing 24/7, ...
Very nice, has skilled nursing 24/7, definitely on our list.
Viewing 1-10 out of 10 reviews
Neighborhoods around Brightview Concord River
See what the neighborhood has to offer and what’s nearby:
Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Massachusetts regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Massachusetts regulations for Assisted Living.
Frequently Asked Questions about Brightview Concord River
Brightview Concord River offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
Call (978) 262-1410 to reach a resident at Brightview Concord River.
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