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reviews","overallRatingCounts":[{"rating":5,"count":41,"percentage":53},{"rating":4,"count":21,"percentage":27},{"rating":3,"count":12,"percentage":16},{"rating":2,"count":0,"percentage":0},{"rating":1,"count":3,"percentage":4}],"topTenReviews":[{"reviewTitle":"Perfect for Mom","reviewContent":"The staff at Atria Maplewood Place were absolutely outstanding. They treated my mother like family, they all knew her by name and knew how to specifically help her with her needs. The room size was just right for her... it wasn't real big, so very similar to a hotel size space.","reviewerDisplayName":"Brian S","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"mom is thriving ","reviewContent":"Note that Atria has taken over Maplewood from Holiday. They have been hiring Dining room, housekeeping, activities staff. The transition in ongoing \n\nThey expect both the food and housekeeping to improve. Maplewood place is truly a \"community\" where residents become family quickly. My mother moved in on [date removed] after 3 hospitalizations and an extended rehab stay in 2 months. Her transformation has been amazing as she has regained independence because of the dedicated and caring staff. She has many friends and is engaged in many activities from coloring and painting to beading to ceramics and other arts and crafts. She's involved in games and bingo and happy hour. They've gone to a local casino, an apple farm with a hayride and local restaurants. The residents watch over and care about each other. The community has truly brought her peace, joy and happiness.\n\nThe dining room is exceptional. It's truly like being in a restaurant. \n\nThe courtyard is beautiful and provided many fun and peaceful moments in the spring and summer.","reviewerDisplayName":"Paul R","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Top notch care","reviewContent":"The facility is very clean, and the staff keeps on top of it. I visited daily and saw staff cleaning all the time.\nThe staff is friendly, caring, and welcoming. The quality of care was top notch. My mom had some special needs, and the staff was very accommodating. The meals were varied, nutritious, and delicious. My mom only participated in a few of the activities. I have checked out numerous facilities and would not hesitate to recommend Maplewood Place.","reviewerDisplayName":"Faith H","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great staff","reviewContent":"We recently moved our dad into Maplewood and every person we met was friendly and accommodating. From [name removed] who presented to us to [name removed]at the front desk to [name removed]who helped dad adjust to [name removed]who has been super responsive to requests. We are very happy with the facility.","reviewerDisplayName":"D C","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"When I found Atria Maplewood Place & Patty Crowley, I finally was able to EXHALE..","reviewContent":"Hello...long story short-my mom has lived in regular assisted living in her own studio apartment for the past 2.5 years. During this time, her dementia/Alzheimer's condition continued to deteriorate and she became agitated over time. After having a SAU (senior adult unit) adjust her psych meds to calm her anxiety, she never bounced back or reacclimated well upon her return. She began to be confused in the environment she was so familiar living in for the past 2.5 years. Suddenly I was forced to pay for overnight care (in addition to the [fee removed]/month I was already paying monthly for her to live there). I had to pull the trigger QUICKLY! After deep-diving ALF's with memory care facilities around me, I discovered Atria Maplewood. I had a conversation w/[name removed] & made an appointment to tour for that day. [name removed] was AMAZING during our phone conversation, & was even more awesome in person. [name removed] compassion, empathy & understanding were ALL I needed to know this was the RIGHT PLACE! :)","reviewerDisplayName":"Michelle T.","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Important issues that need to be looked at and improved asap ","reviewContent":"All residents say Food is Awful and they run out of simple things to drink and eat. \nI would also like to add that the cleaning that should happen weekly is so slight you cannot notice it was done. Unhappy with that !!!! It's important to keep everything and everyone clean to prevent the spread of illness.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Time at Hollywood in Malden MA","reviewContent":"People were nice. Trouble with their necklace for help. They must have changed the battery at least 6 times a day instead of checking if it was defective. Called for staff to take me downstairs for appt but never came. So I had to push my wheelchair down the elevator myself and try to walk there. Luckily there was a private nurse and she helped me to the lobby.","reviewerDisplayName":"Linda K","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Great place ","reviewContent":"I looked at a few assisted living places for my father fell in love with this place.\nStaff is amazing. The place is beautiful highly recommend.\nThe renovations they did it’s like staying at a five star hotel\n","reviewerDisplayName":"Jeanmarie Cataldo","experienceTypeId":6,"experienceTypeName":"Other"},{"reviewTitle":"overall a friendly community","reviewContent":"Not all services offered are actually available. Lots of selling points when you sign up are a bit misleading but it's staffing problems mostly, which always makes you wonder if the people are well paid and how much focus is on profit. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great place, #1 choice","reviewContent":"My mom never was a resident there bc she had a sliding scale but the process was very seamless and I loved the whole intake process.\n[name removed] was extremely caring and helpful. \nI would give it a 10 out of 10 for cleanliness/ friendliness.\nThey were just very accommodating and helpful and I wish my mom could have been a resident as that was my number 1 choice! \n","reviewerDisplayName":"Ernestine A","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Atria","slug":"atria-21","averageReviewScoreDisplay":9.3,"communityCount":110,"reviewCount":7663}},"communityName":"Atria Maplewood Place","leadgenCompleted":false}
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Atria Maplewood Place in Malden, Massachusetts is an independent living, assisted living, and memory care community. Located in the heart of Malden, residents enjoy all the comforts of a charming life with our great location and consistent accommodations. We foster an atmosphere where wholesome living is accessible to everyone.<br><br>Our professional staff create individualized plans uniquely aligned with the living preferences and care needs of each resident, including assistance with daily tasks, comfortable living spaces, planned recreation, meals, and more. It is our goal to create an enriching experience for everyone in our community by providing the best in every aspect every time.<br><br><b>Community Services and Amenities</b><br>Atria Maplewood Place gives residents the opportunity to stay on campus and delight in an array of services and amenities conveniently in one place. Our Engage Life program is tailored to promoting purposeful and memorable moments for residents to embrace everyday. Residents can express themselves creatively with arts and crafts, team with neighbors for cards and games, connect with nature, and stay fit with safe and stimulating exercise programs.<br><br>Personal care is always available to our memory care and assisted living residents. We believe in caring for each individual resident with a specified approach that more accurately details the standard of care each resident deserves. Our professional staff assist residents with all activities of daily living, including but not limited to incontinence care, bathing, dressing, eating, and more. We can also provide medication management and cognitive therapy through our Life Guidance memory care program.
Atria Maplewood Place in Malden, Massachusetts is an independent living, assisted living, and memory care community. Located in the heart of Malden, residents enjoy all the comforts of a charming life with our great location and consistent accommodations. We foster an atmosphere where wholesome living is accessible to everyone.<br><br>Our professional staff create individualized plans uniquely aligned with the living preferences and care needs of each resident, including assistance with daily tasks, comfortable living spaces, planned recreation, meals, and more. It is our goal to create an enriching experience for everyone in our community by providing the best in every aspect every time.<br><br><b>Community Services and Amenities</b><br>Atria Maplewood Place gives residents the opportunity to stay on campus and delight in an array of services and amenities conveniently in one place. Our Engage Life program is tailored to promoting purposeful and memorable moments for residents to embrace everyday. Residents can express themselves creatively with arts and crafts, team with neighbors for cards and games, connect with nature, and stay fit with safe and stimulating exercise programs.<br><br>Personal care is always available to our memory care and assisted living residents. We believe in caring for each individual resident with a specified approach that more accurately...
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