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American House West Knoxville

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8024 Gleason Dr, Knoxville, TN 37919

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(866) 374-4058
8.6
Review score
97 reviews
Add review
8.6
Review score
97 reviews
5 star
53%
4 star
22%
3 star
11%
2 star
3%
1 star
11%
See all reviews
8.9
Review score
3508 reviews
64 facilities
American House West Knoxville
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American House West Knoxville
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Amanda j white
-
Spouse or partner of resident/client
5.0
Outstanding
This home is very well run and very professional.My husband has been a challenge since moving into memory care and the activities coordinators [name removed] and [name removed] have been amazing.They have gone above and beyond to keep my husband occupied during this transition period and t

About the facility
American House West Knoxville

This enticing community sits on well-manicured grounds within the bustling city of West Knoxville, Tennessee. Residents enjoy easy access to all the city's great shopping, dining, and cultural attractions. American House West Knoxville offers memory care and assisted living services within a community of well-appointed apartments, with three chef-prepared meals served daily. Residents can relax in the cozy common areas next to the fireplace, or enjoy beautiful views from the garden courtyard or the deck. There is also a billiards room for games, and movie fans will enjoy the theater room, which often hosts live entertainment. The community even has its own beauty salon and barbershop, so that residents can look their best.

State Classification

American House West Knoxville is an assisted care living facility (ACLF), which in the state of Tennessee is a facility that provides assistance with non-medical activities of daily living, administration of typically self-administered medications, and medical services subject to the limitations of these rules to residents. An assisted care living facility may provide care to residents with dementia or Alzheimer’s.

Tennessee Facility Inspection Reports

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Senior living options offered

Assisted Living

Memory Care

Pricing
for American House West Knoxville

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at American House West Knoxville

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American House West Knoxville
American House West Knoxville

8024 Gleason Dr, Knoxville, TN 37919

StoryPoint Knoxville West
StoryPoint Knoxville West

8501 S Northshore Dr, Knoxville, TN 37922

Knoxville Landing
Knoxville Landing

2900 Lake Brook Boulevard, Knoxville, TN 37909

Windsor Ridge
Windsor Ridge

5611 Central Ave Pike, Knoxville, TN 37912

8.6
Review score
97 reviews
8.6
Review score
97 reviews
5 star
53%
4 star
22%
3 star
11%
2 star
3%
1 star
11%
9.8
Review score
103 reviews
9.8
Review score
103 reviews
5 star
84%
4 star
7%
3 star
4%
2 star
2%
1 star
3%
9.7
Review score
83 reviews
9.7
Review score
83 reviews
5 star
71%
4 star
20%
3 star
8%
2 star
1%
1 star
0%
9.6
Review score
22 reviews
9.6
Review score
22 reviews
5 star
72%
4 star
23%
3 star
5%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Amenities
at American House West Knoxville

Healthcare Services

  • Memory Care
  • Diabetic Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Pureed Meals
  • Guest Meals
  • Kosher
  • Meals Provided
  • Low / No Sodium
  • Professional Chef
  • Special Dining Programs
  • No Sugar
  • International Cuisine
  • Vegan
  • Restaurant Style Dining
  • Room Service
  • Vegetarian

Room Amenities

  • Wheelchair Accessible Showers
  • Respite or Short Term Stays Offered
  • Wi-Fi/high-speed internet
  • Ground Floor Units
  • Kitchenette
  • Air Conditioned
  • Garden View
  • Cable or Satellite TV
  • Handicap Accessible

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available
  • Transportation at Cost
  • Property Convenient to Public Transit

Pets

  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Common areas

  • Barber Shop
  • Outdoor Common Areas
  • Indoor Common Areas
  • Beauty Salon
  • Library
  • Meeting Room
  • Private Bath
  • TV Lounge
  • Outside Patio

Recreational areas

  • Billiards Lounge
  • Game Room
  • Piano or Organ
  • Raised Garden Beds
  • Movie or Theater Room
  • Arts and Crafts Center

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Grocery Shopping and Errands
  • Beautician

Languages spoken

  • Spanish
  • English

Activities

  • Quilting or Sewing Club
  • Cooking Club
  • Live Dance or Theater Performances
  • Live Musical Performances
  • Community Service Programs
  • Community Service Organizations
  • Choir / Singing Club
  • Art Classes
  • Bible Study Group
  • Visiting Rabbi
  • Intergenerational Programs
  • Cooking Classes
  • Karaoke
  • Men's Club
  • BBQs or Picnics
  • Yoga / Chair Yoga
  • Birthday Parties
  • Educational Speakers / Life Long Learning
  • Visiting Chaplain or Priest
  • Holiday Parties
  • Current Events Club
  • Resident Band or Musicians
  • Day Trips and Outings
  • Book Club
  • Other Religious Services
  • Dances
  • Reminiscence Programs
  • Live Well Programs
  • Christian Services
  • Protestant Services
  • Devotional Activities On-Site
  • Gardening Club
  • Activities On-site
  • Bridge Club
  • Pet-focused Programs
  • Wine Tasting
  • Activities Off-site
  • Cards / Pinochle Club
  • Happy Hour
  • Walking Club
  • Wii Bowling
  • Sensory-based Programs
  • Catholic Services
  • Trivia Games
  • Stretching Classes

Reviews

for American House West Knoxville

8.6Review score97 reviews
8.6
Review score
97 reviews
5 star
53%
4 star
22%
3 star
11%
2 star
3%
1 star
11%
American House
8.9
Review score3508 reviews64 communities
Write a review
A Place for Mom has scored American House West Knoxville with 8.6 out of 10 using our proprietary review score based on 43 reviews in the last 2 years. Over all time, American House West Knoxville has 97 reviews with an average "overall experience" of 4 out of 5.
Overall Experience
4.0
Cleanliness
4.3
Friendliness
4.4
Care Services
4.0
Staff
4.4
Meals & Dining
3.8
Activities
3.9
Value for Cost
4.0
A Place for Mom has scored American House West Knoxville with 8.6 out of 10 using our proprietary review score based on 43 reviews in the last 2 years. Over all time, American House West Knoxville has 97 reviews with an average "overall experience" of 4 out of 5.
Parent company
American House
8.9
Review score3508 reviews64 communities
Logo for American House
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 97 reviews
Amanda j white - Family/friend
Memory Care
June 15, 2026
5.0
Outstanding
This home is very well run and very professional.My husband has been a challenge since moving into memory care and the activities coordinators [name removed] and [name removed] have been amazing.They have gone above and beyond to keep my husband occupied during this transition period and to that I am very grateful.They are both very caring and outgoing young ladies and are exceptional in their field.Anyone needing a very clean , caring home for their loved one should consider knoxville American House especially if they are seeking an abundance of activities and outings, [name removed] and [name removed] are your girls Thank you
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Amanda j white - Toured community
Not Sure
June 8, 2026
5.0
Very professional and friendly staff. Activities team are amazing with all they do for the residents. A lot of wonderful touches they do for the memory care to help residents to find their way.I was very impressed with this home and feel comfortable for my husband to make this his home
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Gary H - Toured community
Not Sure
May 28, 2026
5.0
My experience at American house was good. [name removed] was very informative and kind to work with so and they got back to me in timely fashion and we’re still considering other options that we have.
Cleanliness
4
Friendliness
4
Value for Cost
4
Staff
4
Anonymous - Family/friend
Memory Care
May 27, 2026
4.0
Verified Review
Overall would recommend
Apartment size was great however my mom was sick and not able to be there long. The staff were very helpful and responsive.
Response from American House West Knoxville
May 28, 2026
Thanks so much for your feedback. We appreciate you being open and honest with us.
Susan J - Family/friend
Memory Care
May 27, 2026
5.0
Verified Review
Excellent staff
The staff were all very kind and loving toward my mother in law. She was always well taken care of with clean clothes and good hygiene. I received pictures quite often of my mother in law from the staff to let us see activities she was enjoying.
JL - Family/friend
Assisted Living
May 26, 2026
5.0
Verified Review
Wonderful Memory Care Experience:
Absolutely would recommend the community and services to others! Hannah has been wonderful — very hands-on, attentive, and incredibly helpful with my mom’s care. She stays on top of everything, which has made a huge difference for our family. We’ve had a very positive experience overall and truly appreciate the support and compassion shown to my mom.
Anonymous - Family/friend
Assisted Living
May 13, 2026
4.0
Verified Review
Friendly staff
The staff have been extremely helpful and kind. The facilities are well maintained. My mother's studio apartment is a perfect size for her. The food is average, according to my mother. Overall, she is adjusting fairly well, and we are very pleased.
Response from American House West Knoxville
May 14, 2026
Thank you for your positive feedback and for taking the time to post this review!
Angela Slagle - Toured community
Not Sure
April 28, 2026
5.0
It was a nice facility. Great people a lot of support. [name removed] was very responsive. Appreciated the follow up.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Response from American House West Knoxville
May 7, 2026
Angela, thank you for taking the time to visit our community! We appreciate your feedback!
Lorrie K - Family/friend
Assisted Living
April 23, 2026
1.0
Verified Review
Substandard care
After 26 days chose to move to a new facility due to lack of care, cleanliness & safety.
Response from American House West Knoxville
May 7, 2026
Lorrie, thank you for your feedback. It's always our hope that our residents and guests have a pleasant experience with us. When they don't, we want to personally hear about it. Feel free to reach out to our Vice President of Operations, Marsha, at mleonard@americanhouse.com to discuss any concerns you may still have. We wish you nothing but the best and we value your feedback.
John B. - Family/friend
Assisted Living
April 14, 2026
5.0
Verified Review
Blessed are those who care for others in their time of need
The facility is very well run from top to bottom. They truly care about the individuals that live there. They know each individual and what they like and don't. The events both in house and on road trips are spectacular. If you ask for something a special way it is done and in a timely manner. Both my father and my experience there was wonderful. Would HIGHLY recommend this facility.
Vicki - Family/friend
Memory Care
April 10, 2026
5.0
Amazing care
My Father recently moved to American House on Gleason Road. I could not be more pleased and grateful for the care he receives. From the Executive Director to all staff, they have consistently exceeded my expectations. [Names Removed] create amazing activities for the residents. They seem to have an innate ability to create and encourage participation. I’m a retired RN. I HAVE NEVER SEEN SUCH A COMBINATION OF EXPERTISE AND DEVOTION. Thank you all so very much. Vicki
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from American House West Knoxville
May 1, 2026
Vicki, your kind compliments mean the world to our team at American House! It is our pleasure to serve our residents and their families each and every day. Thank you for sharing your experience with us!
Alan H - Toured community
Not Sure
April 7, 2026
5.0
Our visits were very good. Overall the place was clean and looks well maintained. The employees all seem friendly and especially the ladies giving us the tour. After our visit here we toured another assisted living facility and decided that American House was the better place for my mom. She is moving in there in the next week or two.
Cleanliness
4
Friendliness
5
Value for Cost
4
Staff
5
Response from American House West Knoxville
April 20, 2026
Alan, thank you for taking the time to visit our community! We enjoyed meeting you and are thrilled to welcome your mom home to American House!
Anonymous - Family/friend
Memory Care
March 11, 2026
5.0
Verified Review
Supportive Staff
Overall great for staff and administration. Everyone was very friendly, accommodating and supportive. Admin quickly finished an intake for my mom when it was important to get immediate housing upon her discharge from the hospital. Let me add that my mom was only a resident for 2 weeks and was in the hospital half of that time and then ended up in a nursing home on hospice and passed away. So I only have a limited amount of experience with American House.
Response from American House West Knoxville
March 13, 2026
We are so very sorry for your loss, but we thank you for your feedback and for taking the time to post this review.
Deborah - Toured community
Not Sure
March 3, 2026
5.0
This was the first tour I experienced and i was amazed at how at ease I felt from the very beginning. From my entrance to the home I was impressed by the appearance, the sounds, and the ( I know this sounds strange) aromas of the rooms. Every setting was comfortable and cheerful and thoughtfully decorated. Each staff member cheerful, but not patronizing. I felt comfortable. I have visited other facilities since with no true complaints but without the level of comfort I felt with this visit.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Response from American House West Knoxville
March 5, 2026
Deborah, thank you for taking the time to visit our community! We are thrilled to hear how wonderful your visit went and that you felt so comfortable. We appreciate your feedback!
SS - Family/friend
Assisted Living
February 12, 2026
5.0
Verified Review
Review for American House West Knoxville
[name removed] I believe she's the community director? She's the one who talked me through everything and she helped get my dad a haircut and she spent a lot of time checking in with me and helping me navigate. Also the staff seems very invested in getting to know my dad and any question or help that I need, they respond immediately
Response from American House West Knoxville
February 13, 2026
SS, thank you for the 5-star review! We are glad you and your dad have had a great experience so far at our community!
Carla - Family/friend
Assisted Living
February 5, 2026
4.0
Verified Review
My mom's experience
Our loved one does not participate in the activities. I like the fact that it's clean. The fact that alot of the staff are new is understandable, but we weren't met in the day of mom's arrival by anyone to tell us the ins and outs! People didn't even know she there. Only [name removed] knew I was bringing her the day she moved in. My mom only eats one meal there a day and her portions are very small for what she pays to live there and we've asked for that to change but most nights it's the same. I love the size of her room and we have it looking really nice.
Cleanliness
5
Friendliness
3
Value for Cost
3
Care Services
3
Staff
3
Meals & Dining
2
Response from American House West Knoxville
February 13, 2026
Carla, thank you for your feedback. It's always our hope that our residents and guests have a pleasant experience with us. When they don't, we want to personally hear about it. Feel free to reach out to our Vice President of Operations, Marsha, at mleonard@americanhouse.com to discuss any concerns you may still have. We value your feedback and look forward to hearing from you!
Kay B - Family/friend
Assisted Living
January 12, 2026
3.0
Housekeeping
The last few months I have went and visited my mother I have noticed housekeeping slacking on things. I have to clean my mothers room and I always see housekeeping in the same room for hours at a time and she always is on the phone talking and never paying attention to residents nor family. All the other staff is fantastic and nice
Cleanliness
1
Friendliness
5
Value for Cost
5
Care Services
5
Activities
3
Staff
5
Meals & Dining
5
Response from American House West Knoxville
January 16, 2026
Kay, thanks so much for your feedback. We appreciate you being open and honest with us, and we have passed along this information to our community leaders.
Jeffrey C - Toured community
Not Sure
January 6, 2026
5.0
The facility is nice and seems very well kept. From what I observed, the staff were competent and kind to the residents. The rooms I looked at were a bit larger than ones I observed at other facilities and had a fairly spacious closet, comparatively. I had great difficulty choosing between American house and another facility. Ultimately, I chose the other facility only because it was closer to my house.
Cleanliness
5
Friendliness
5
Value for Cost
4
Staff
5
Response from American House West Knoxville
January 9, 2026
Jeffrey, thank you for the kind words! We appreciate you taking the time to visit our community and wish you nothing but the best!
Anonymous - Family/friend
Assisted Living
December 11, 2025
4.0
Verified Review
So far so good
Overall, an improvement over [removed]. Generally we are pleased with this facility. The laundry service is inconsistent (lost a clothes hamper already) and the food is mediocre. But, overall the staff is friendly and caring. We are satisfied with American House so far (just two months in).
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
Staff
5
Meals & Dining
4
Response from American House West Knoxville
December 15, 2025
Thanks so much for your feedback. We appreciate you being open and honest with us.
Carrie W - Toured community
Not Sure
December 1, 2025
5.0
We liked the dining style food service-order off the menu. [name removed] was very gracious and helpful during our two tours. The welcome with our family name on the sign at the assessment was a very nice touch.
Cleanliness
4
Friendliness
5
Value for Cost
5
Staff
5
Response from American House West Knoxville
December 5, 2025
Carrie, thank you for taking the time to visit our community! We appreciate your feedback!
Viewing 1-20 out of 97 reviews

Neighborhoods
around American House West Knoxville

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Tennessee’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Tennessee’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about American House West Knoxville

American House West Knoxville offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored American House West Knoxville 8.6 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (865) 690-3550 to reach a resident at American House West Knoxville.
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Welcome to StoryPoint Knoxville West! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include assisted living and memory care. Throughout each service level, we strive to make...
Photo of Arbor Terrace of Knoxville

Arbor Terrace of Knoxville

9051 Cross Park Drive, Knoxville, TN, 37923
Starting at $X,XXX+ monthly
9.5
Review score
32 reviews
9.5
Review score
32 reviews
5 star
75%
4 star
16%
3 star
3%
2 star
6%
1 star
0%
Studio, 1bd, Semi-Private
Arbor Terrace of Knoxville provides the highest quality of geriatric care and assisted living in the Knoxville, Tennessee area, including innovative memory care designed specifically for those affected by Alzheimer’s disease and other dementias. Every resident receives unique and personalized...
Oakwood Senior Living community exterior

Oakwood Senior Living

232 E Churchwell Ave, Knoxville, TN, 37917
Starting at $X,XXX+ monthly
5 star
52%
4 star
38%
3 star
10%
2 star
0%
1 star
0%
Studio, Semi-Private
Oakwood Senior Living located in Knoxville, Tennessee provides seniors with the memory care that they need in a great location. This assisted living community offers seniors a great place to call home. Knoxville offers much to do and see. Guests of our residents will enjoy spending time at the...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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