Top Home Care Agencies in El Paso, TX
Seniors and people with disabilities can find in-home care that fits their needs among El Paso’s 13 home care agencies. In addition to homemaking services, they provide support with activities of daily living, and even medical care, in some cases. We offer insights into your payment options so you can make an informed decision. While El Paso’s average home care rate sits at $19 per hour, total costs vary depending on the amount of care needed. You can also read reviews, browse listings, and investigate Texas licensing requirements below before choosing a home care agency.
Home Care Agencies near El Paso, TX
We chose Amada Senior Care because they went out of their way to find someone who would work in a remote location. We went through 3 caregivers before we found the right one and they really stayed on it. The...
We dealt with [name removed] (I think he is the mostly and he is fantastic, compassionate, attentive and very professional. I would recommend their services to others looking for Home Care.
Staff was timely and it was evident she enjoyed her job. She liked being busy and helpful. The initial meeting with directors was most helpful in setting up expectations for us and for them. As the one who...
The care had been great, but it's expensive. The issue we have had has been with [name removed] not honoring our requests for fewer caregivers in order to provide consistency for our dad. We've also asked...
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Costs of home care in El Paso, Texas
Average cost of home care in El Paso, TX
Average monthly cost of home care vs. senior living in El Paso, TX
Compare the costs of aging in place against senior living
Use our cost calculator to compare your loved one’s current living and home care expenses against the cost of senior living in El Paso.
Paying for home care in El Paso, Texas
Health insurance and personal funds are what most El Paso residents consider first when paying for home care. However, health insurance only covers medically necessary care. If your loved one only needs nonmedical services, insurance typically doesn’t cover those services. You might receive coverage for nonmedical home care if it’s considered part of a doctor-prescribed medical care plan.
Personal income, pensions, and retirement savings are what families typically use to cover the costs of home care in El Paso. Veterans Affairs (VA) benefits, Medicare, and Medicaid are additional options if eligibility criteria are met. Consider options such as a reverse mortgage or even long-term care (LTC) insurance, depending on what your policy covers. For instance, some long-term care insurance policies only provide coverage when someone needs support with at least two activities of daily living, such as personal hygiene tasks and getting dressed.
Paying for home care
Get an overview of all payment options for home care.
VA home care benefits
See how VA benefits can help veterans and their spouses pay for home care.
Home care and LTC insurance
Learn how to use long-term care insurance to cover home care costs.
Does Medicare pay for home care in El Paso?
Yes, Medicare will pay for part of El Paso residents’ home care services, as long as those services are part of medical care services. Why? Medicare only covers medically necessary doctor-prescribed services provided by Medicare-certified home health care agencies.
To receive Medicare coverage, you must be age 65+ or have a disability. Keep in mind that Medicare doesn’t cover services that aren’t medically necessary.
Does Medicaid pay for home care in El Paso?
Yes, the Texas Medicaid program, STAR+PLUS, pays for home care services. However, nonmedical services must be included with doctor-prescribed medical care services. Home care agencies in El Paso may provide both nonmedical and medical services.
Adults with disabilities and people age 65+ may be eligible for STAR+PLUS coverage if the care they need is medically necessary, prescribed by a doctor, and provided by a home health care agency. STAR+PLUS recipients must also be given a needs assessment questionnaire to evaluate how much support they need with different activities. It measures how well they’re able to perform (or not perform) the following activities:[01]
- Bathing, dressing, and feeding
- Exercising, walking, and balancing
- Grooming, including nail trimming and skin care
- Toileting and related hygiene
- Transferring between positions, such as in and out of a chair
- Cleaning and laundry
- Meal preparation
- Shopping
- Assistance with medications
- Opening jars and containers
- Using the telephone
A minimum score of 24 shows that the person is impaired enough to receive personal home care coverage.[01]
Where do I get information about veterans benefits in El Paso?
El Paso veterans may be eligible for a variety of benefits that may help cover home care costs. Their spouses or dependents may also be eligible. We recommend first contacting the El Paso County’s Veterans Assistance Office, because they can help you find benefits counseling services in your area.
You can also find benefits counseling through a veterans service organization (VSO). VSOs pair veterans, their dependents, or their surviving spouses with benefit officers. These officers provide guidance throughout the application process, at no cost, and help people understand which benefits they qualify for. In some cases, they may even help in appealing denied applications.
Use the list of El Paso VSOs below to find an officer you’d like to work with:
- Veterans of Foreign Wars (VFW) post search
- Disabled American Veterans (DAV) chapter search
- American Legion post search
- Paralyzed Veterans of America chapter search
What other El Paso services help seniors age in place?
El Paso senior programs help the elderly retain some of their independence, allowing them to live at home for as long as possible. These programs help seniors use local resources, including senior centers and assistance with public health insurance.
Find support by browsing the resources below:
- Rio Grande Area Agency on Aging helps seniors age 60+ by offering Medicare and Social Security benefits counseling, health and wellness programs, and care coordination.
- The City of El Paso Parks and Recreation Department’s senior centers host team sports and other senior-specific activities at 11 locations.
- Texas HICAP is the local Health Insurance, Counseling, and Advocacy Program. Seniors age 60 and older can receive Medicare benefits counseling and help with the application process, free of charge.
What families are saying about home care in El Paso
Recent reviews for home care in El Paso
Home Instead - El Paso, TX
Seniors Helping Seniors - East El Paso, TX
How to choose the right El Paso home care agency
Combine the information below with your own research as you browse El Paso home care agencies. Many home care agencies provide homemaker and nonmedical caregiver services, such as housekeeping and support with hygiene routines. Others provide medically necessary services as prescribed by a doctor, including skilled nursing care and medication administration. In some cases, agencies may provide both types of care.
In either case, learning about local agencies’ licensure and accreditation status, caregiver qualifications, and fees can help you feel more confident in your decision.
Licensure and accreditation
El Paso home care agencies must be licensed by Texas Health and Human Services. Texas classifies agencies as Home and Community Support Service Agencies, which have the following licensing requirements:[02,03]
- An administrator and supervising nurse must be on staff
- Agencies must have a written policy for investigating complaints
- An emergency preparedness plan
- Records for all volunteers and employees must be maintained
Licensed home care agencies provide care under the Personal Assistance Services category. Examples include support with activities of daily living, such as help with mealtimes and bathing.[04] Home care agencies offering medical services provide care under the Licensed Home Health Services or Licensed and Certified Home Health Services category.[05]
Each El Paso home care agency’s licensing status can be viewed in the state’s long-term care provider search if they offer medical care. Note that home care agencies only providing nonmedical services aren’t included. Use the search by entering your zip code or the city or county name, and then choose “All Home Health Care” in the dropdown menu.
El Paso home care agencies may also choose to pursue accreditation, which means they must meet quality of care standards set by the accrediting organization. Every organization is different, but examples of standards are caregiver competency and client assessment methods.[06]
Hiring practices
Strict hiring practices help El Paso home care agencies hire qualified caregivers. Knowing what your prospective agency requires of each caregiver may provide peace of mind. For instance, every El Paso home care agency must have policies for each of the caregiver requirements below:[03]
- Background checks
- Orientation
- Training
- Competency demonstration
- Annual evaluation
Keep in mind that these are the minimum standards, so it’s best to check with agencies you’re interested in to learn about other requirements they might have.
Fees and minimums
To be financially prepared, we recommend learning as much information as possible ahead of time. For instance, some El Paso home care agencies charge fees in addition to their hourly rate. They may also have minimum scheduling requirements.
When you contact home care agencies you’re interested in, consider asking about the following factors that can impact the overall cost of care:
- Upfront fees or deposits
- Initial client assessment cost
- Estimated cost of care based on the client’s current needs
- Minimum required number of caregiver shifts
- Minimum required hours per shift or per week
- Minimum client age requirement
Other questions to ask El Paso home care agencies
Ask these 10 questions to help you find the right home care agency.
Frequently asked questions about home care in El Paso
Seniors Helping Seniors - East El Paso, TX, Amada Senior Care of El Paso, TX and Cornerstone Caregiving - El Paso, TX are the top-rated Home Care facilities near El Paso, TX. These Home Care facilities received the highest rankings based on verified family reviews. See full list of communities.
The average cost of Home Care in El Paso is {{ zipAverageCost }} per month. This cost may vary based on location, amenities, floorplan, level of care and other factors.
Home care is provided by an aide who comes to a senior’s home to help with daily chores and activities of daily living. It can be offered anywhere a senior calls home — including a house, senior apartment, independent living, or assisted living. Learn more about home care.
Home care services are customizable to a senior’s unique needs. Services can include companionship, help with chores like cooking and housekeeping, or assistance with activities of daily living, like toileting and bathing. Explore home care services in more detail.
Home care provides nonmedical services for seniors who require assistance with daily tasks like housework, bathing, dressing, and transportation. In contrast, home health care is prescribed by a doctor and includes services like skilled nursing care and therapies, health monitoring, and medication administration that are provided by licensed medical professionals. Read more about home care vs. home health care.
References
Texas Health and Human Services. (2014, November). Form H2060, needs assessment questionnaire and task/hour guide.
Texas Health and Human Services. (2024). How to become a licensed HCSSA provider.
Licensing Standards for Home and Community Support Services Agencies, Texas Administrative Code § 558 (2002 & rev. 2021).
Texas Health and Human Services. (2024). 4600, primary home care and community attendance services.
Texas Health and Human Services. (2024). Primary home care (PHC).
The Joint Commission. (2018). Accreditation for personal care and support.
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