Top Home Care Agencies in Dallas, TX
In the heart of north Texas, Dallas has 150 home care agencies to serve the needs of seniors and people with disabilities. These agencies can provide a range of services from assistance with daily tasks to medical care. They can also offer companionship and homemaker services. The total cost of home care in Dallas depends on how much care is needed, but the average hourly rate is $24 per hour. Review information below on home care payment options, state licensing requirements, and hiring practices. You can also browse listings and reviews of home care agencies in Dallas.
Home Care Agencies near Dallas, TX
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Costs of home care in Dallas, Texas
Average cost of home care in Dallas, TX
Average monthly cost of home care vs. senior living in Dallas, TX
Compare the costs of aging in place against senior living
Use our cost calculator to compare your loved one’s current living and home care expenses against the cost of senior living in Dallas.
Paying for home care in Dallas, Texas
When considering how to pay for home care, Dallas residents often start by exploring their health insurance options. However, most health insurance policies don’t pay for nonmedical home care services. They may be covered, though, when nonmedical services are prescribed by a doctor as part of a patient’s at-home medical care plan.
When only nonmedical home care is needed, families typically pay out of pocket for care, often combining several resources. This may include funds from a pension or savings account. Some families may also use a health savings account (HSA) or long-term care (LTC) insurance. VA benefits may also be an option to help eligible veterans and their spouses pay for some home care services.
Paying for home care
Get an overview of all payment options for home care.
VA home care benefits
See how VA benefits can help veterans and their spouses pay for home care.
Home care and LTC insurance
Learn how to use long-term care insurance to cover home care costs.
Does Medicare pay for home care in Dallas?
Yes, seniors can use Medicare to pay for some home care services, but only when they’ve been deemed medically necessary, prescribed by a doctor, and provided by a Medicare-certified home care agency. In Texas, you can use the state’s Long-Term Care Provider Search tool to find home care agencies that accept Medicare. To apply for Medicare health coverage, you must be 65+ or have a qualified disability.
Does Medicaid pay for home care in Dallas?
Yes, STAR+PLUS, the Texas Medicaid program, will pay for certain nonmedical home care services as long as they’re prescribed by a doctor as part of a patient’s at-home medical care plan. STAR+PLUS is designed to help qualified individuals continue living at home and avoid or delay moving to a nursing home. Depending on a participant’s needs, they may receive the following in the home:[01]
- Personal care assistance
- Skilled nursing
- Adaptive aids like a cane or wheelchair
- Emergency response devices and services
- Home delivered meals
- Medical supplies
- Minor home safety modifications
- Respite care for caregivers
- Rehabilitation therapies such as occupational, physical, and speech-language therapy
- Assistance transitioning from a skilled nursing facility back to their home
Adults 65+ and people with disabilities may be eligible for coverage through the STAR+PLUS program. Participants must require a nursing home level of care to access these services in their home.[01]
Where do I get information about veterans benefits in Dallas?
Dallas veterans and their spouses may be eligible for home care services through the VA. They can access their benefits information through several local resources. Veterans can make an appointment with the Dallas County Veterans Services office to receive counseling services and information about VA benefits, including disability compensation, pensions, and the Aid and Attendance allowance. Use the following contact information to set up an appointment:
Veterans Services office
2377 N. Stemmons Freeway, Suite 631
Dallas, TX 75207
Phone: 972-692-4939
Email: veteran.services1@dallascounty.org
Veterans service organizations (VSOs) are another resource for Dallas veterans and their spouses. These organizations employ veteran service officers who are trained to provide information about benefits, guidance with application processes, and help filing claims. The benefits application process can be time-consuming and confusing, so veterans are encouraged to consult with a veterans service officer. Benefits counseling services are provided free of charge.
There are several veterans service organizations in the Dallas area including:
- Paralyzed Veterans of America
- Veterans of Foreign Wars (VFW)
- American Legion
- Vietnam Veterans of America
Many veterans service organizations have offices in the VA Regional Benefit Satellite Office at Dallas VA Medical Center. See below for contact information:
VA Regional Benefit Satellite Office at Dallas VA Medical Center
4500 South Lancaster Drive, Bldg. TT52
Dallas, TX 75216
Phone: 1-800-827-1000
What other Dallas services help seniors age in place?
- Seniors 60+ in Dallas can receive free Medicare benefits counseling and application assistance through the Texas Health Insurance, Counseling, and Advocacy Program (HICAP).
- Dallas County’s Older Adult Services provides several services like transportation and meal delivery.
- Dallas Park and Recreation offers a variety of senior-focused programs including the Active Senior Adults Program (ASAP).
What families are saying about home care in Dallas
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How to choose the right Dallas home care agency
Before exploring home care options, speak with your loved one’s doctor or social worker to understand what type of care services are needed. As you search, keep in mind that agencies may offer both nonmedical and medical home care services.
Home care agencies in Texas are licensed based on the type of care services they provide. Nonmedical home care includes companionship and homemaker services, like help with laundry and housekeeping. Nonmedical services may also offer personal care such as assistance with bathing and dressing. Medical services may include skilled nursing care, medication administration, and rehabilitative therapies. These services are typically provided as part of a doctor prescribed care plan by medical professionals.
Our listings offer a mix of home care agencies offering nonmedical and medical care. Also, some agencies may offer both types of home care. The following information details the state licensure processes, common hiring practices, fees, and minimum care requirements. With this information, you should have a good start selecting the best home care agency for your family’s needs.
Licensure and accreditation
Texas Health and Human Services licenses and regulates home care agencies in Dallas. The department refers to home care agencies as home and community support services agencies or HCSSAs.[02] Home care agencies are licensed to provide personal assistance services (PAS), including bathing, dressing, grooming, and mobility assistance.[03]
Dallas area agencies are required to adhere to the following licensing guidelines:[03]
- An agency is required to create and enforce policies regarding assessments, care planning, medication monitoring, and care services provided by staff.
- An agency must conduct criminal background checks for potential employees.
- Agencies must have a written policy for investigating complaints.
- Agencies must retain records for all volunteers and employees.
Home care agencies in Dallas are inspected before being issued their initial license and again within 18 months. They are then inspected at least once every three years. The following are examples of the things surveyors look for during an inspection:
- Ensure staff is following details outlined in a client’s care plan
- Agency maintains client care documentation
- Required employee records are on file, such as background checks and educational requirements
- License to operate is properly displayed in agency office
- All complaints of abuse or neglect are reported to the Department of Health and Human Services
The licensing status for home health care agencies offering both nonmedical and medical care services can be reviewed using the Texas long-term care provider search. Use the following tips to navigate the search tool:
- Under the “Location” tab, enter your city, county, or zip code in the top search box or;
- Under the “Provider Name” tab, enter the name of the provider you are searching for.
- Choose “All Home Health Care” in the drop-down menu.
- Scroll and click on the provider you would like to review.
- You can then click on that provider’s “Inspections,” “Enforcement Actions,” and “Quality Measures” tab to review more information.
Hiring practices
Dallas home care agencies must follow state mandated guidelines when creating hiring practices. We encourage families to ask about these hiring policies when speaking with home care agencies.
At minimum, caregivers should demonstrate competency to perform caregiving tasks and be vetted through the state background check system. Once hired, caregivers must go through an orientation process and training relevant to the tasks they were hired to perform. Caregivers must also be evaluated annually.[03]
Fees and minimums
Some Dallas home care agencies may charge fees in addition to their hourly rate. It’s also common for home care agencies to have weekly care minimums and scheduling policies. When speaking with a home care agency you’re interested in, consider asking the following questions:
- Can you provide a cost estimate for care?
- Do you charge initial fees or deposits?
- Do you have a minimum client age requirement?
- What do you charge for an initial assessment?
- Do you require a minimum number of caregiver shifts?
- What are the minimum number of care hours per week?
Other questions to ask Dallas home care agencies
Ask these 10 questions to help you find the right home care agency.
Frequently asked questions about home care in Dallas
Senior Helpers of East Dallas, Accuaid Care Services, LLC and Griswold Home Care for Plano, TX are the top-rated Home Care facilities near Dallas, TX. These Home Care facilities received the highest rankings based on verified family reviews. See full list of communities.
The average cost of Home Care in Dallas is {{ zipAverageCost }} per month. This cost may vary based on location, amenities, floorplan, level of care and other factors.
Home care is provided by an aide who comes to a senior’s home to help with daily chores and activities of daily living. It can be offered anywhere a senior calls home — including a house, senior apartment, independent living, or assisted living. Learn more about home care.
Home care services are customizable to a senior’s unique needs. Services can include companionship, help with chores like cooking and housekeeping, or assistance with activities of daily living, like toileting and bathing. Explore home care services in more detail.
Home care provides nonmedical services for seniors who require assistance with daily tasks like housework, bathing, dressing, and transportation. In contrast, home health care is prescribed by a doctor and includes services like skilled nursing care and therapies, health monitoring, and medication administration that are provided by licensed medical professionals. Read more about home care vs. home health care.
References
Texas Health and Human Services. (2024). STAR+PLUS.
Texas Health and Human Services. (2024). Home and community supports services agencies (HCCSAs).
Licensing Standards for Home and Community Support Services Agencies, Texas Administrative Code § 558 (2002 & rev. 2021).
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