VERIFIED PARTNER
236 N Railroad St, Hanover, PA 17331
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Anonymous
-
Sibling of resident/client
4.0
Our experience
The staff is very nice. Somewhat short staffed, residents are restricted to being bathed once a week unless willing to pay more. Some residents are left on their rooms calling out for help.
Yes the a staff is very friendly, easy to work with and seem to genuinely care for the clients. The facility is well maintained. Good variety of foods for lunch and dinner. Daily activities are offered.
About the facility Tree of Life Personal Care Home
Senior living options offered
Assisted Living
Pricing for Tree of Life Personal Care Home
Total monthly costs depend on room type, select services, and the level of care needed.
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Tree of Life Personal Care Home
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Amenities at Tree of Life Personal Care Home
Healthcare Services
- Incontinence Care
- Staffing & Ancillary Services
- Medication Management
- High Acuity Care
- Memory Care
- Diabetic Care
Meals & Dining
- Meals Provided
- Gluten-free
Room Amenities
- Wi-Fi/high-speed internet
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
- Cable or Satellite TV
- Handicap Accessible
- Air Conditioned
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Property Convenient to Public Transit
- Complimentary Transportation
Common areas
- Outdoor Common Areas
- Private Bath
- Beauty Salon
- Outside Patio
- Central Fireplace
- TV Lounge
- Library
- Barber Shop
- Computer or Media Center
- Indoor Common Areas
Recreational areas
- Movie or Theater Room
- Raised Garden Beds
Services
- Grocery Shopping and Errands
- Beautician
- Housekeeping
- Laundry Service / Drycleaning
Languages spoken
- English
Activities
- Devotional Activities On-Site
- Visiting Chaplain or Priest
- Devotional Activities Offsite
- Activities On-site
- Activities Off-site
- Trivia Games
- Bible Study Group
- Happy Hour
- Live Well Programs
- Holiday Parties
- BBQs or Picnics
- Birthday Parties
- Day Trips and Outings
- Yoga / Chair Yoga
- Christian Services
- Gardening Club
- Catholic Services
- Live Musical Performances
Reviews
for Tree of Life Personal Care Home
Write a review
A Place for Mom has scored Tree of Life Personal Care Home with 9.2 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Tree of Life Personal Care Home has 11 reviews with an average "overall experience" of 4.5 out of 5.
Overall Experience
4.5
Cleanliness
4.7
Friendliness
4.7
Care Services
3.7
Staff
4.0
Meals & Dining
3.3
Activities
3.7
Value for Cost
3.3
A Place for Mom has scored Tree of Life Personal Care Home with 9.2 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Tree of Life Personal Care Home has 11 reviews with an average "overall experience" of 4.5 out of 5.
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A Place For Mom has verified the person writing the review and their connection to the community.
1-11 of 11 reviews
Anonymous - Family/friend
Assisted Living
August 13, 2026
Disappointed
The staff of aides were amazing. They showed genuine interest in their residents and had good communication with me. Activities were minimal and were not interesting, ie, coloring. The food was catered but tasteless. The room size was ok, but when seniors move from a house with a nice size bedroom, moving into a much smaller room that only has a small table, one chair and a nightstand, is hard to adjust to. My dad felt cramped and he really felt the loss of independence because there was no bathroom in his room.
The major concern I had was staffing shortages. One Sunday afternoon my dad fell on the floor. At that time, he had a call bell around his neck, so he rang the bell several times. I got there and got him up from the floor and I asked him how long had he been on the floor and he said at least 20 minutes. I asked him to ring the bell again and it was another 25 minutes before anyone responded. I had a word with the staff and they apologized but said they were short staffed. Then, their internal communication was not good.
My dad had 2 doctor appointments that staff were to transport him to, and due to failed effective communication, my dad didn't make it to either appointment and I drove an hour to meet him there both times. Neither times did the staff reach out to me and let me know that my dad wasn't going to his appointments. Then, with regard to the director, I paid her a visit because my dad had specific things that were to be in place (a back brace and PT) upon his release from the hospital after one of his injuries due to his MANY falls in his room, that were not in place. The director claimed that there were no instructions sent with his release papers that required care or any equipment. I told him that I met with the hospital case manager who contacted one of her staff prior to his release, to be certain that they would provide assistance to my dad in getting his back brace put on and helped to a chair. They told the staff that he would be returning with the brace and that they had already arranged for PT, the days and times. But the director stilled claimed to be unaware of any of what I was telling her. I asked her to access whatever discharge papers she had, and there it was, everything I had told her was outlined in his discharge paperwork. I was livid!!! His back brace was in his room under a table and nobody had put it on for 2 days. PT had been there, and were frustrated that he wasn't wearing the brace or sitting up in his chair as noted in his release paperwork.
When my dad passed, he was wearing his glasses. We got the call just before 7 AM, and that lead us to believe that nobody checked on him through the night because he didn't sleep in his glasses. A week or so earlier, hospice had been called in and just days before his passing he wasn’t coherent enough to understand anything that was on tv.... I was convinced that the staff didn't check in on him because they knew someone from hospice care had been there for a few hours, so they just never checked in him until the morning staff came in.
Anonymous - Family/friend
Assisted Living
August 3, 2026
Our experience
The staff is very nice. Somewhat short staffed, residents are restricted to being bathed once a week unless willing to pay more. Some residents are left on their rooms calling out for help.
Yes the a staff is very friendly, easy to work with and seem to genuinely care for the clients. The facility is well maintained. Good variety of foods for lunch and dinner. Daily activities are offered.
Anonymous - Family/friend
Assisted Living
June 26, 2026
Top notch
Tree of Life was always spotlessly clean. There were many activities for residents. Food appeared to be of excellent quality. On my visits, I never heard a complaint from any resident. [name removed] seemed to be very satisfied and was able to visit his Stewartstown home when he wished. His relatives in NC were very pleased with the pictures we sent to them of the facility.
Response from Tree of Life Personal Care Home
June 27, 2026
Thank you for your kind review. We are always very happy to hear when residents and their families are pleased with the love and care that we give to our residents and their home environment. We are blessed to have wonderful people (residents) in our care as well as the caregivers who do the work in taking care of them. Blessings to you.
Anonymous - Family/friend
Assisted Living
March 6, 2026
Not the experience we expected
Overall, most of the staff were very attentive. However, there were several times when there was a shortage of staff and incidents that occurred that were not reported to family. My father had several falls, some which were not reported and our family believes that the number of serious falls contributed to his passing. We knew his death was inevitable, but certainly not as soon as it occurred.
Response from Tree of Life Personal Care Home
March 6, 2026
Thank you for your review. I'm so sorry your experience was not what you expected. We do our very best to provide top notch care to those entrusted to us, and it's unfortunate that we do experience losses from time to time given the age group and many health conditions that our residents experience. We are saddened when that happens but please know that our staff is caring and attentive and do what we can to provide the best care for every resident in our care. Thank you again and please accept our deepest condolences.
Anonymous - Family/friend
Assisted Living
March 4, 2026
Review for Tree of Life Personal Care Home
The staff seems to genuinely care for the residents. Overall they are very good
Response from Tree of Life Personal Care Home
March 6, 2026
Thank you for allowing Tree of Life to take care of your loved one. We truly count it a privilege and appreciate your recognition of that. We will continue to do our best to give quality care and work with families to meet the needs of their loved one. Thank you again.
Mark F - Family/friend
Assisted Living
January 5, 2026
Review for Tree of Life Personal Care Home
Care is excellent, cleanliness is superb. [name removed] eats well and his clothes are always clean. Staff is very helpful and they have many activities for the residents.
Response from Tree of Life Personal Care Home
March 6, 2026
Thank you for your kind review and for choosing Tree of Life Personal Care to place your loved one. We count it a privilege to be part of your loved one's care and daily living experiences. We will continue to work with families in order to give the best care available to those we all hold dear. Thank you again
Wendy S - Family/friend
Assisted Living
December 12, 2025
Review for Tree of Life Personal Care Home
Location, memory care, environment is why I chose them. I would recommend
Response from Tree of Life Personal Care Home
December 12, 2025
Thank you so much for your kind review. We are blessed to be able to work with families like yours and care for the loved ones that have been placed in our home. It's truly a privilege.
Anonymous - Family/friend
Assisted Living
July 24, 2025
Review for Tree of Life Personal Care Home
Very clean, staff is respectful and caring. Monthly fee is fair. Great personal care home. Clean and well maintained environments. Kind and caring staff. Nutritious foods served.
Response from Tree of Life Personal Care Home
July 28, 2025
Thank you so much for your very positive review. Our personal care home was started as a home where the residents are loved and cared for and I'm so glad that people see that and feel that. We look forward to caring for your loved one for a very long time.
Anonymous - Family/friend
Assisted Living
July 16, 2025
Review for Tree of Life Personal Care Home
The staff are friendly, professional and genuinely care for the patients. The facility is always clean. The friendliness and the way they care for the patients shows as soon as you walk through the door. Everyone seems happy and relaxed and they seem to enjoy their lives as much as possible.
Response from Tree of Life Personal Care Home
July 16, 2025
Thank you so much for your nice review. Our personal care home indeed is a home where the residents are loved and cared for and I'm so glad that shows. I hope we continue to care for your loved one for a very long time.
Michael - Family/friend
Assisted Living
June 19, 2025
Tree of Life Personal Care Home
I feel the staff are very friendly. that is greatly appreciated. the facility it always clean it is a great atmosphere for your patients. the staff shows a lot of patients with your clients. over all my wife and I give your facility a 15 out of a 15 . that you so much for helping with my parents.
Response from Tree of Life Personal Care Home
June 19, 2025
Thank you Michael for your kind words. We truly love our residents and count it a privilege to care for those entrusted to us.
Robert Dice - Resident/client
Assisted Living
February 18, 2025
Tree of Life Hanover
While I am fairly independent here the staff are fabulous. Each is patient and gently redirects confused residents. I enjoy the food realizing there are many tastes to satisfy. Some residents are difficult but I migrate to positive residents.
Response from Tree of Life Personal Care Home
February 23, 2025
Awe - thank you for your kind words Rob. You are a wonderful addition to our home and appreciate your positive attitude! We look forward to having you with us for many years...
Viewing 1-11 out of 11 reviews
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Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Pennsylvania regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Pennsylvania regulations for Assisted Living.
Frequently Asked Questions about Tree of Life Personal Care Home
Tree of Life Personal Care Home offers 1 Bedroom, Semi-Private and Studio. Learn more.
A Place for Mom has scored Tree of Life Personal Care Home 9.2 out of 10 using our proprietary review score. We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care. Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (717) 814-5028 to reach a resident at Tree of Life Personal Care Home..
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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