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Proveer at Heritage Woods

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3440 Hillcrest Rd, Mobile, AL 36695

For pricing & availability:
(866) 374-4058
8.5
Review score
37 reviews
Add review
8.5
Review score
37 reviews
5 star
40%
4 star
27%
3 star
22%
2 star
3%
1 star
8%
See all reviews
8.6
Review score
120 reviews
5 facilities
Proveer at Heritage Woods
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Proveer at Heritage Woods
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Anonymous
-
Child of resident/client
5.0
Review for Proveer at Heritage Woods
Like anywhere else. Some staff members are great and some are fair . [name removed]was excellent to work with. It was a good experience.

About the facility
Proveer at Heritage Woods

Proveer at Heritage Woods is ideally situated along Alabama’s Gulf Coast, Mobile offers a blend of dynamic culture and convenient amenities. From shops to restaurants to museums, there’s plenty to explore in Mobile. For the history buffs, the WWII-era USS Alabama battleship sits in Battleship Memorial Park. For those with a love for art, the Mobile Carnival Museum accentuates the city’s traditional Mardi Gras festivities, or the 1850 Cathedral Basilica of the Immaculate Conception features intricate German stained glass.

Proveer at Heritage Woods provides superior care, signature lifestyle programs, amenities, and personalized service designed to help residents thrive throughout their stay. Apartment-style homes offer best-in-class comfort and convenience, while their distinguished common areas provide inviting space to visit and connect. To stay active and engaged, residents can also choose from a variety of community-led activities, including devotional services, yoga, cooking classes, and holiday parties.

While fun and activity is critical, the community also prioritizes their personal and medical care services. Depending on your desired care option, available services range from assistance with daily living activities and medication to 24-hour nursing care and rehabilitation services. Short-term respite care is also available to accommodate those facing unique circumstances.

State Licensing Information

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Proveer at Heritage Woods

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
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Semi-Private
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Proveer at Heritage Woods
Proveer at Heritage Woods

3440 Hillcrest Rd, Mobile, AL 36695

Proveer at Port City
Proveer at Port City

4720 Morrison Dr, Mobile, AL 36609

Somerby of Mobile
Somerby of Mobile

901 Somerby Drive, Mobile, AL 36695

Crowne Place
Crowne Place

3720 Dauphin St., Mobile, AL 36608

8.5
Review score
37 reviews
8.5
Review score
37 reviews
5 star
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4 star
27%
3 star
22%
2 star
3%
1 star
8%
9.4
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9.4
Review score
29 reviews
5 star
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4 star
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3 star
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2 star
0%
1 star
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9.2
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9.2
Review score
52 reviews
5 star
80%
4 star
8%
3 star
4%
2 star
0%
1 star
8%
8.7
Review score
9 reviews
8.7
Review score
9 reviews
5 star
33%
4 star
34%
3 star
22%
2 star
11%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Amenities
at Proveer at Heritage Woods

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management
  • Non-Ambulatory Care
  • Memory Care
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • Guest Meals
  • Room Service
  • No Sugar
  • Meals Provided
  • Vegetarian
  • Vegan
  • Kosher
  • Low / No Sodium
  • Anytime Dining
  • Gluten-free

Room Amenities

  • Ground Floor Units
  • Cable or Satellite TV
  • Air Conditioned
  • Garden View
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking
  • Property Convenient to Public Transit

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Butterfly garden / Hummingbird garden
  • Central Fireplace
  • Private Bath
  • Outdoor Common Areas
  • TV Lounge
  • Outside Patio
  • Barber Shop
  • Meeting Room
  • Beauty Salon
  • Indoor Common Areas

Recreational areas

  • Ballroom
  • Raised Garden Beds
  • Arts and Crafts Center

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • American Sign Language
  • Spanish
  • English

Activities

  • Wii Bowling
  • Activities Off-site
  • Holiday Parties
  • Happy Hour
  • Walking Club
  • Stretching Classes
  • Cooking Classes
  • Activities On-site
  • BBQs or Picnics
  • Art Classes
  • Day Trips and Outings
  • Birthday Parties
  • Bible Study Group
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Book Club
  • Trivia Games
  • Devotional Activities Offsite

Reviews

for Proveer at Heritage Woods

8.5Review score37 reviews
8.5
Review score
37 reviews
5 star
40%
4 star
27%
3 star
22%
2 star
3%
1 star
8%
Proveer Senior Living
8.6
Review score120 reviews5 communities
Write a review
A Place for Mom has scored Proveer at Heritage Woods with 8.5 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Proveer at Heritage Woods has 37 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
4.3
Friendliness
4.2
Care Services
3.9
Staff
4.2
Meals & Dining
4.1
Activities
3.6
Value for Cost
3.9
A Place for Mom has scored Proveer at Heritage Woods with 8.5 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Proveer at Heritage Woods has 37 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
Proveer Senior Living
8.6
Review score120 reviews5 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 37 reviews
Anonymous - Family/friend
Memory Care
October 30, 2024
3.0
Verified Review
Our experience sounds good. Service varied with shift, management changes, and personnel. Has room to..
Comments- very challenging front desk experience. Not friendly. Key staff are non responsive generally when any inquiries made. Generally, most care givers were pleasant. The experience for memory care follows the same mundane schedule each day. For memory care assisted living, my mother had very little direct oversight. She had fallen probably a half dozen to a dozen times. The last got her expelled. Not a pleasant journey. My mid grades are because I estimate they provide a median care service. Our experience sounds good. Service varied with shift, management changes, and personnel. Has room to improve
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
4
Activities
3
Value for Cost
3
Anonymous - Family/friend
Assisted Living
September 6, 2024
5.0
Verified Review
Review for Proveer at Heritage Woods
Like anywhere else. Some staff members are great and some are fair . [name removed]was excellent to work with. It was a good experience.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Stephanie - Family/friend
Assisted Living
August 29, 2024
5.0
Staff
The staff is always caring, polite, and willing to help. They interact as though the residents are their own family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
Susan - Family/friend
Assisted Living
April 11, 2024
4.0
Verified Review
Review for Proveer at Heritage Woods
I would recommend them. I think they are understaffed right now that is causing some issues but I also think they are doing their best.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
DBS - Family/friend
Assisted Living
April 8, 2024
3.0
Verified Review
Review for Proveer at Heritage Woods
I would recommend the facility to others especially for members care. It has a small number of residents. It's a nice small place that is going through the process of new owner, staff and renovations. Place is very clean, one staff could use an attitude check, the meals are not up to par in my opinion for memory care; too many cold sandwiches.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Anonymous - Family/friend
Assisted Living
January 26, 2024
1.0
Verified Review
Would never recommend
You get what you pay for... this facility should be shut down. They fraudulently placed my father in memory care when he didn't need it and fought me all the way to have him back in assisted living. They charged me an additional $[removed]/month while he was in memory care when his Dr said he shouldn't be there and did so for 3 months while I figured out how to get him out. I later found out this facility was under investigation by the state while all of this was going on.
Cleanliness
3
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Steve - Family/friend
Assisted Living
December 21, 2023
5.0
Verified Review
Review for Proveer at Heritage Woods
I would say the staff is more professional. They answer the phone when I call. Every unannounced visit showed professional care across the board. Your organization found it for me.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
DB - Family/friend
Assisted Living
November 13, 2023
5.0
Verified Review
Review for Proveer at Heritage Woods
This place was very clean, administration was informed and kind, they had an available space.Definitely would refer others. Love the admin and staff.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Proveer at Heritage Woods
November 14, 2023
Thank you for your kind words! We are grateful for our residents, staff and family members.
Anonymous - Toured community
Assisted Living
July 12, 2023
4.0
Verified Review
Tour experience
We toured with Proveer at Heritage Woods and we thought the rooms small and I didn't like most of the residents doors open as walking down the hall among a few other but just not a fit for us! But it definitely might be a good place for others.
anonymous - Family/friend
Memory Care
March 17, 2023
5.0
Verified Review
Would definitely recommend. Top notch facility.
Very nice people at Proveer. They don't communicate as well as they used to. I'm hoping it's just the change over in management. We moved mom there in December, and then in February Proveer took over. The facility itself is top notch.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
November 30, 2022
3.0
Verified Review
I would suggest better trained staff and more staff to be able to monitor the residents specifically on the memory care side where my mom was at. They did not interact with her as I thought they would. The facility is lovely and maintenance staff keep it in good shape. Also food quality and the delivery method for the memory care side could be much improved. This facility has potential but the CNA staff needs improvement. If the patient is independent and only needs reminders then it would be fine.
Cleanliness
4
Friendliness
3
Care Services
2
Staff
2
Meals & Dining
2
Activities
1
Value for Cost
3
Anonymous - Toured community
Memory Care
September 13, 2022
4.0
Verified Review
I toured this facility and it was good. It was clean and the staff was nice. We ended up choosing another facility because they had an opening sooner, but this one was very nice.
Roy - Family/friend
Assisted Living
September 13, 2022
5.0
Verified Review
Highly Recommend
I would highly recommend SummerHouse Heritage Woods. I like everything about it, per my above ratings. The staff are very friendly, and they look after my loved one and pamper him. He loves the food and won't even miss a meal to come eat with me.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
April 5, 2022
4.0
Verified Review
our families experience
They could have more of a variety with their activities, but we would still recommend this community to others. =
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
5
Linda - Family/friend
Assisted Living
March 18, 2022
4.0
Verified Review
I love the place myself
When we started the facility was Elmcroft still but it changed to SummerHouse. They came out and talked to my loved one and it seemed like it would be a good fit. I thought it would get her out of her room and make her socialize with others, but she has not done that yet. I think it would be great if the staff could try to encourage her to get out a little bit more. I would recommend them to other families looking and I already have to some friends of ours.
Cleanliness
5
Friendliness
4
Care Services
5
Staff
4
Meals & Dining
4
Value for Cost
5
Jennie - Family/friend
Memory Care
March 4, 2022
5.0
Verified Review
Highly Recommend
I can sleep at night knowing that my loved one is taken care of. As someone who take care of my loved one for a long time beforehand, having a place you can trust to care for them like you would really matters.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Shirley - Family/friend
Assisted Living
February 15, 2022
5.0
Verified Review
overall a good community
The sales director on our initial tour was very nice and good to work with, and the rooms available for the residents are spacious and well appointed. Right now due to covid and the restrictions the activities are still somewhat limited, but they are slowly starting to bring back more and more
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
anonymous - Toured community
Memory Care
January 27, 2022
4.5
Verified Review
Tour of SummerHouse
We had a good tour experience with SummerHouse. The rooms were a good size, but the overall facility itself was smaller and we were looking for something bigger. It was just not the right fit.
S S - Family/friend
Assisted Living
October 12, 2021
3.0
Verified Review
My review of Elmcroft
I do not think I would recommend this community. The staff are friendly however, it does not seem like they are as engaged with the residents as I would like. There are not many activities for them to do at all. I have also asked for my mothers closet doors to be fixed and it still has not been fixed yet They told me to buy a curtain and use that but that is not what I'm paying for.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
3
Activities
2
Value for Cost
4
anonymous - Family/friend
Assisted Living
October 8, 2021
5.0
Verified Review
My review of Elmcroft Heritage Woods
my loved one stayed for a month. and they were excellent with what they were dealing with. This was a great community.
Viewing 1-20 out of 37 reviews

Neighborhoods
around Proveer at Heritage Woods

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Alabama regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Alabama regulations for Assisted Living.

Frequently Asked Questions
about Proveer at Heritage Woods

Proveer at Heritage Woods offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Proveer at Heritage Woods 8.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (251) 665-9063 to reach a resident at Proveer at Heritage Woods.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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