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9896 Bustleton Avenue, Philadelphia, PA 19115
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Anonymous
-
Child of resident/client
5.0
Nice community I feel comfortable with my mom there
Very minimal problem. She likes food and some activities and we would recommend the Paul's Run community to other families who may need a place for their loved ones.
About the facility Paul's Run
Paul's Run in Philadelphia, PA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
Independent Living
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Amenities at Paul's Run
Healthcare Services
- Staffing & Ancillary Services
- Memory Care
- Diabetic Care
- High Acuity Care
- Incontinence Care
- Medication Management
- Non-Ambulatory Care
Meals & Dining
- Restaurant Style Dining
- Guest Meals
- Gluten-free
- Low / No Sodium
- Meals Provided
- International Cuisine
- No Sugar
- Professional Chef
- Room Service
- Vegetarian
- Vegan
Room Amenities
- Wheelchair Accessible Showers
- Full kitchen
- Ground Floor Units
- Private patio, deck, or balcony
- Air Conditioned
- Handicap Accessible
- Wi-Fi/high-speed internet
- Kitchenette
- Respite or Short Term Stays Offered
- Garden View
- Cable or Satellite TV
Community Amenities
On-site dining options
- Café or Bistro
- Private Dining Room
Transportation & parking
- Transportation at Cost
- Property Convenient to Public Transit
- Uncovered Parking
- Resident Parking Available
- Complimentary Transportation
Pets
- Cats Allowed
- Dogs Allowed
Common areas
- TV Lounge
- Indoor Common Areas
- Main Street Shops
- Beauty Salon
- Meeting Room
- Barber Shop
- Computer or Media Center
- Outdoor Common Areas
- Central Fireplace
- Outside Patio
- Library
Recreational areas
- Arts and Crafts Center
- Movie or Theater Room
- Piano or Organ
- Raised Garden Beds
- Game Room
- Fitness Center
- Ballroom
Services
- Beautician
- Laundry Service / Drycleaning
- Grocery Shopping and Errands
- Housekeeping
Languages spoken
- Spanish
- English
- Russian
Activities
- Educational Speakers / Life Long Learning
- Brain fitness / Dakim
- Community Service Programs
- Wii Bowling
- Reminiscence Programs
- Forever Fit
- Birthday Parties
- Wine Tasting
- Live Musical Performances
- Tai Chi
- BBQs or Picnics
- Live Well Programs
- Art Classes
- Activities On-site
- Resident Band or Musicians
- Intergenerational Programs
- Stretching Classes
- Gardening Club
- Bridge Club
- Happy Hour
- Protestant Services
- Catholic Services
- Cooking Club
- Jewish Services
- Live Dance or Theater Performances
- Holiday Parties
- Trivia Games
- Visiting Rabbi
- Pet-focused Programs
- Yoga / Chair Yoga
- Devotional Activities On-Site
- Book Club
- Other Religious Services
- Visiting Chaplain or Priest
- Cards / Pinochle Club
- Day Trips and Outings
- Men's Club
- Choir / Singing Club
- Dances
- Cooking Classes
- Light Therapy Programs
- Current Events Club
- Walking Club
- Karaoke
- Community Service Organizations
- Activities Off-site
Compare
Paul's Run
9896 Bustleton Avenue, Philadelphia, PA 19115
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2 Franklin Town Blvd, Philadelphia, PA 19103
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9.1
Review score
36 reviews
9.1
Review score
36 reviews
5 star
56%
4 star
19%
3 star
8%
2 star
3%
1 star
14%
9.6
Review score
48 reviews
9.6
Review score
48 reviews
5 star
51%
4 star
31%
3 star
10%
2 star
2%
1 star
6%
9.5
Review score
21 reviews
9.5
Review score
21 reviews
5 star
57%
4 star
10%
3 star
19%
2 star
0%
1 star
14%
9.5
Review score
10 reviews
9.5
Review score
10 reviews
5 star
70%
4 star
20%
3 star
10%
2 star
0%
1 star
0%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Care types offered
2
Assisted Living, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Independent Living
Reviews
for Paul's Run
Write a review
A Place for Mom has scored Paul's Run with 9.1 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Paul's Run has 36 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.3
Friendliness
4.2
Care Services
3.9
Staff
4.5
Meals & Dining
4.3
Activities
3.9
Value for Cost
3.9
A Place for Mom has scored Paul's Run with 9.1 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Paul's Run has 36 reviews with an average "overall experience" of 4 out of 5.
Parent company
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 36 reviews
Anonymous - Family/friend
Assisted Living
July 18, 2024
Nice community I feel comfortable with my mom there
Very minimal problem. She likes food and some activities and we would recommend the Paul's Run community to other families who may need a place for their loved ones.
Kerry - Family/friend
Assisted Living
June 3, 2024
Review for Paul's Run
Very nice and clean place. Staff seems to be very accommodating and for the most part everyone living there seems to be happy content and very friendly. My mother has been there for about six weeks and she is adjusting well.
Anonymous - Resident/client
Independent Living
May 13, 2024
Paul's Run
Very clean facility with very responsive maintenance staff. The office staff will go out of its way to assist you in any way.
Anonymous - Family/friend
Assisted Living
April 10, 2024
Recommended
My loved one is currently a resident at Paul's Run and most everything has been great about the experience. I would recommend this facility to others. Suggestion: The internet/cable accessibility needs to be upgraded to voice controlled remotes. What's available are old boxes / remotes and they are much harder for the elderly to use. And they are not integrated with other content providers, unless you use two remotes. It's much too confusing.
Laura W - Family/friend
Independent Living
February 13, 2024
Daughter of residents
Facility is great. Clean and beautiful. Staff is friendly and knows everyone's name. Good activities and good care. Varying levels of care available.
Anonymous - Family/friend
Assisted Living
August 29, 2023
Paul's Run review
My loved one likes the programs within the Paul's Run community as well as meeting new people. She also likes the convenience of the bistro and the location off the community to friends and families.
Jeanette B - Toured community
Assisted Living
February 24, 2023
things went sour fast there due to lack of good communication.
We started out with a good impression but it quickly went sour. Our elderly loved one was in rehab and we decided to transition her over to either long term care or assisted living. One person there told us she qualified for assisted living. She gave us a tour, showed us the studio apt, we were even permitted to take measurements. They gave us all indications that it was a go, even setting up a time to sign papers and give them a check. Then all of a sudden it all changed and they discharged her from rehab saying she no longer qualified for that apartment based on the level of care needed. They basically left us high and dry and we had to take her back home to be cared for. Very bad communication among their employers and telling the family the correct information. They tell you one thing and then it all changes. I felt like something was definitely fishy about the whole situation.
Pattie L - Family/friend
Independent Living
January 31, 2023
My Mom is so happy she got into the independent living at Paul’s Run Northeast Pa
My mom loves her apartment, and immediately met many many friends. This is the best-kept secret. The staff is beyond helpful in every way. My mom loves everything about her stay. She loves the shows they have several evenings per week. She loves playing mah-jongg. Several afternoons. You will feel at home from the time you walk into the front door.!!!!!!
anonymous - Family/friend
Assisted Living
August 24, 2022
Our families experience
This was a very is a very nice facility that I found for my brother he is very happy there the food is excellent the people have treated him very nicely and it's always clean neat he loves the gym and her and I have the doctors right right on on board there and a gift shop with everything that that you could need so it's it's pretty much encompasses everything that all of your needs in in one spot
anonymous - Toured community
Assisted Living
October 21, 2021
Our tour experience
Our family had an in person tour and the experience was really good it would of been a really nice facility, but after they assessed our loved one they determined due to her memory decline they would not be able to care for her needs since it is only an assisted living and independent living community.
Bill B - Family/friend
Assisted Living
February 22, 2021
Is a Quality Run Place
We choose this community based on activities and capacity; we've not been able to see all of this in action due to the pandemic. They have a high rating on safety. The staff is very attentive, and innate phone calls to the families when needed..
Carol - Family/friend
Assisted Living
December 17, 2020
Best spot with for loved ones in the area
Our loved one is not the biggest fan of the food they serve, however it our loved one does seem to enjoy the activities they have to offer. The rooms at Paul's Run are nice, they would be a five out of five.
Pat - Resident/client
Independent Living
September 25, 2020
Great Community
They have been careful and consistent with the COVID situation.
They have different exercise classes, movies, trips, arts and crafts, physical therapy, and community service for activities.
There is transportation on site to take you to various locations.
They have movers available, so you don't have to hire your own movers.
Anonymous - Toured community
Independent Living
June 24, 2019
Definitely one that we will have my dad visit. The community was more active and the residents were very friendly.
Harry Parrish - Family/friend
Independent Living
March 16, 2019
Paul's Run Exceptional Care
Our family was facing a crisis in 2016 as my Father had just had a stroke and my Mother could not keep up their house alone. I am an only child and live in California so I was moving round the clock when I got on the ground to solve their medical needs and housing. Finding Paul's Run was a godsend. From the first tour to place my Mother in independent living to eventually moving my Father into skilled nursing, the staff kept me calm and explained each detail. The admissions team in independent living as well as long-term skilled nursing even gave me their personal cell phones to answer any concerns or fears after- hours. The staff is exceptional from executives to nursing. The facility is spotless, safe and welcoming. I am constantly called with any changes in my Father's condition with quarterly phone conferences to update his health plan. Mom passed in October after moving to skilled nursing - the hospice team and full staff was outstanding and the love they showed my Mom in her last days while keeping my Father's emotional needs in mind was exceptional. Paul's Run team allows me able to sleep in California at night knowing Dad is surround by care and concern in Philadelphia. Is it expensive? YES Did we have to sell off all their property YES. We will be facing new steps when the cash and investments are gone but we have already started talking about the Medicaid application process with staff. Please consider Paul's Run for your family.
Grace Levy
Independent Living
November 6, 2018
Has gone downhill!
My mom fell & chose to go to Paul’s Run because she’d been there in the past to recover from hip surgery. The place has gone so downhill in 5 years, as far as the nursing staff goes. They left my poor mom sitting for hours crying in pain in a wheelchair & refused to help her into bed. She had just had surgery & needed to rest. There is no respect for the patients there. They only helped her back into bed because I came. The dining room waitress is super nasty and made her cry more than once. Also, thru wheel her in there and then forget about her. It’s been such an awful experience. The therapy is still good and they are kind but other than that it’s been awful. They put her in a diaper, which she didn’t need & she developed an awful rash in her private area from lack of proper cleaning!!! I am so upset with this place. Please do not let anyone you love go there for rehab.
Daniel Fleming - Family/friend
Independent Living
June 12, 2018
Doloris Redner
Your director of care [name removed] is rude to my family and my self when we visit family members at Pauls Run.
Anonymous - Family/friend
Independent Living
September 13, 2017
An unexpected disappointment
Paul's Run was the rehab place of choice for my aunt when she fell 9 months ago. We were quite content with the services, attention and organization. From there, we moved my aunt into Paul's Run as a resident in assisted living. This is when I saw a different picture. Appointments that were supposedly set-up were not carried out. From her hearing aides to doctors' appointments to hair appointments - these were simply not done. Now, my aunt is back in the rehab section after a fall and the attention to appointments and such is not commendable at all. Outside of the physical therapy, it seems that no one is tending to her other needs.
There is always an excuse for a missed this or that - and I realize that sometimes it could be that she is not motivated herself - but these are important personal things that need to be addressed; they are ignored instead.
I will continue to advocate for my aunt, but when the staff does not attend to those needs that we have discussed and pre-arranged, the frustration level of the resident and family
leads to a discomfort instead of the feeling of comfort that such a place as Paul's Run should provide.
Anonymous - Family/friend
Independent Living
September 12, 2017
Dad's doing pretty good
Dad seems to be doing pretty good at Paul's Run. I use to work there and I loved the community. I live in Texas now so I don't see him often. He says he loves the food they serve there. He has made some friends there and likes to go and eat meals with them. He said he is very happy living there at the community. It is a nice and clean environment. The staff takes good care of him. They are very friendly and helpful. They make sure he takes his medicine on time. They have activities and has participated in some of them. I would recommend Paul's Run to friends and family.
Harry J. Parrish, Jr. - Family/friend
Independent Living
November 12, 2016
Best Community for Mom and Dad
The moment I walked into Paul's Run I was impressed. I was looking for the best community for my father who was recovering from a stroke needing nursing care and my mother who needed to move from their home into independent living. My main goals were to keep them together, safe and cared for...and near their neighborhood. Being an only child and living cross country, time was of the essence. Paul's Run is impressive - not just in it's wonderful decor and tireless upkeep - but in the caring of their staff. Going through many emotions, they listened to our family's needs and concerns and took the time to explain what could be offered. The entire staff showed immense respect to my mother and father who are in different circumstances and assured me that I would be part of the process even being far away. When I mentioned my parents were moving to Paul's Run, I heard nothing but wonderful words from neighbors and friends who had relatives or knew someone in the community. I spoke to several residents while we were making our decisions and there was nothing but kind words about the staff, activities and facility. Care at this level is not inexpensive but the feeling that my parents are safe and have opportunities far greater than they had on their own gives me peace.
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Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
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Know the Pennsylvania regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Pennsylvania regulations for Assisted Living.
Frequently Asked Questions about Paul's Run
Paul's Run offers Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Paul's Run 9.1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (215) 934-3009 to reach a resident at Paul's Run.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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