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2361 E 29th Street, Oakland, CA 94606
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Anonymous
-
Resident/client
5.0
Excellent staff
The staff is excellent, friendly, very caring and supportive. The facility is dated, but comfortable. The maintenance staff is always available to address whatever needs tending to.
I think they should hire a real chef. Also, very frequently they do not serve what is stated on the menus, or they run out. The food tends to be tough and dry. And there are no accommodations for people with diabetes, nor do they provide much gluten free or vegetarian diets. It is not well organized.
Activities cater to those with limited mobile or mental capabilities. A healthy Senior (like me) would be bored.
About the facility Pacifica Senior Living Oakland Heights
Find the highest quality care for your loved one in our comprehensive care community. Independent living, assisted living, memory care, and respite care programs allow for individuals and couples alike to make Pacifica Senior Living Oakland Heights their home without the worry of moving as their health needs change.
Located in Oakland, California, mature palm trees and manicured landscaping welcome your loved one to our community. Through our front door and into our stylish interiors, rich, dark-wood accents and plush seating create a luxurious and inviting atmosphere where your loved one is sure to find lasting friendships and proper care in capable hands.
Community Amenities and Services
Our dedicated staff is available around the clock to give your loved one the individualized care they need at a moment’s notice and can provide a wide array of services, including medication management, assistance with activities of daily living (ADLs), and more. Housekeeping and laundry services can also be provided, freeing your loved one of day-to-day burdens and allowing them to enjoy their retirement to the fullest.
Inside our elegantly-furnished, restaurant-style dining room, delectable meals are made fresh by our professional culinary staff and can be tailor-made to fit any diet, so your loved one doesn’t have...
Read more
Senior living options offered
Assisted Living
Memory Care
Independent Living
Pricing for Pacifica Senior Living Oakland Heights
Total monthly costs depend on room type, select services, and the level of care needed.
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Assisted Living
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Studio
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1 Bedroom
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Memory Care
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Semi-Private
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Independent Living
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2 Bedrooms
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Pacifica Senior Living Oakland Heights
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Compare
Pacifica Senior Living Oakland Heights
2361 E 29th Street, Oakland, CA 94606
Lake Park Senior Living
1850 Alice St, Oakland, CA 94612
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7.9
Review score
139 reviews
7.9
Review score
139 reviews
5 star
56%
4 star
26%
3 star
8%
2 star
4%
1 star
6%
8.7
Review score
13 reviews
8.7
Review score
13 reviews
5 star
54%
4 star
23%
3 star
15%
2 star
0%
1 star
8%
8.5
Review score
13 reviews
8.5
Review score
13 reviews
5 star
54%
4 star
31%
3 star
15%
2 star
0%
1 star
0%
8.0
Review score
8 reviews
8.0
Review score
8 reviews
5 star
37%
4 star
25%
3 star
0%
2 star
25%
1 star
13%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Amenities at Pacifica Senior Living Oakland Heights
Healthcare Services
- Staffing & Ancillary Services
- Memory Care
- Incontinence Care
- Non-Ambulatory Care
- Medication Management
- High Acuity Care
- Diabetic Care
Meals & Dining
- Room Service
- Professional Chef
- Vegetarian
- Vegan
- Low / No Sodium
- Organic
- Guest Meals
- Restaurant Style Dining
- Gluten-free
- Meals Provided
- International Cuisine
- No Sugar
Room Amenities
- Kitchenette
- Air Conditioned
- Handicap Accessible
- Cable or Satellite TV
- Wheelchair Accessible Showers
- Ground Floor Units
- Full kitchen
Community Amenities
On-site dining options
- Café or Bistro
Transportation & parking
- Resident Parking Available
- Complimentary Transportation
- Transportation at Cost
- Property Convenient to Public Transit
- Covered Parking
- Uncovered Parking
Pets
- Cats Allowed
- Dogs Allowed
Common areas
- Barber Shop
- Meeting Room
- Computer or Media Center
- Indoor Common Areas
- Main Street Shops
- Beauty Salon
- Library
- Outdoor Common Areas
- Outside Patio
- Central Fireplace
- TV Lounge
Recreational areas
- Piano or Organ
- Arts and Crafts Center
- Movie or Theater Room
- Fitness Center
- Billiards Lounge
- Game Room
- Raised Garden Beds
Services
- Laundry Service / Drycleaning
- Housekeeping
- Beautician
Languages spoken
- English
- Farsi
- Chinese
- Filipino
- Japanese
- German
- Mandarin
- Korean
- Portuguese
- French
- Spanish
- Vietnamese
Activities
- Day Trips and Outings
- Visiting Chaplain or Priest
- Trivia Games
- Yoga / Chair Yoga
- Devotional Activities On-Site
- Karaoke
- Activities Off-site
- Dances
- Cooking Classes
- Wine Tasting
- Birthday Parties
- Live Musical Performances
- Art Classes
- BBQs or Picnics
- Wii Bowling
- Educational Speakers / Life Long Learning
- Brain fitness / Dakim
- Community Service Programs
- Christian Services
- Happy Hour
- Live Dance or Theater Performances
- Holiday Parties
- Intergenerational Programs
- Activities On-site
- Stretching Classes
- Gardening Club
Reviews
for Pacifica Senior Living Oakland Heights
Write a review
A Place for Mom has scored Pacifica Senior Living Oakland Heights with 7.9 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Pacifica Senior Living Oakland Heights has 139 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.4
Friendliness
4.4
Care Services
4.3
Staff
4.3
Meals & Dining
3.9
Activities
4.2
Value for Cost
4.3
A Place for Mom has scored Pacifica Senior Living Oakland Heights with 7.9 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Pacifica Senior Living Oakland Heights has 139 reviews with an average "overall experience" of 4.2 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 139 reviews
Anonymous - Family/friend
Assisted Living
September 12, 2024
Only if your loved one is independent
- No understanding of Parkinson's care.
- ED doesn't want to make waves. He will smile and say he will address your concerns and then nothing will change.
- Regardless of your doctor's prescribed medication times, the med techs will distribute meds when it is convenient for them.
- Staff are kind and patient for the most part. Support staff have very little training. Staffing levels are often low at critical times like bedtime and wake-up time.
The only way this place makes sense is if you are fully independent and just want your meals provided.
Response from Pacifica Senior Living Oakland Heights
September 16, 2024
We appreciate all the comments regarding our care service, and you bring up a very good point about specific illnesses and how accommodations have to be made on the resident’s behalf. We will share your comments with the staff at the community so that they can follow up with you directly.
Anonymous - Resident/client
Independent Living
September 9, 2024
Excellent staff
The staff is excellent, friendly, very caring and supportive. The facility is dated, but comfortable. The maintenance staff is always available to address whatever needs tending to.
I think they should hire a real chef. Also, very frequently they do not serve what is stated on the menus, or they run out. The food tends to be tough and dry. And there are no accommodations for people with diabetes, nor do they provide much gluten free or vegetarian diets. It is not well organized.
Activities cater to those with limited mobile or mental capabilities. A healthy Senior (like me) would be bored.
Response from Pacifica Senior Living Oakland Heights
September 12, 2024
Anonymous, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Pacifica Senior Living Oakland Heights.
D S - Family/friend
Memory Care
May 13, 2024
Independent living is okay, memory care is god awful and dangerous
Look elsewhere for memory care. Low-skilled, caring, under-supported staff, with leaders that avoid accountability (Front-desk staff are amazing though). You've been warned. Just try and call them after 5pm on a weekend or 6pm on a weekday and see how often you can get someone- for anything.
Response from Pacifica Senior Living Oakland Heights
May 22, 2024
Unfortunately, the feedback provided here is not the full picture of a resident experience. In the evenings our care staff answer the phone when they are at the care desk. We recommend that family members leave a message if the phone is not picked up immediately, so that we can call you right back if we have to briefly step away. We encourage family members to come and speak with us personally to alleviate any miscommunication.
Anonymous - Family/friend
Memory Care
February 26, 2024
Would Recommend
Get to know the staff! They need to know who you're visiting & will be more receptive to answering questions/providing info...a little kindness goes a long way on both sides!??
Response from Pacifica Senior Living Oakland Heights
February 27, 2024
Hi , thank you for leaving this detailed review about your experience with our community! We always strive to provide top quality service and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Oakland Heights. Thank you again, we hope that you have a great day!
Anonymous - Resident/client
Independent Living
November 2, 2023
Friendly and Fun Staff
At this time my husband and I are not in need of assisted care - independent living.
Meals/Dining -
Breakfast is mostly scrambled eggs and sausage or bacon with different types of bread (not our favorite). Alternates are available, but it takes a little time to order and receive. We usually just order oatmeal, which is always readily available (we bring our own brown sugar and raisins, which are not provided). Lunches and dinners are usually very tasty. There are alternates, too, sandwiches, salads, burgers, or hotdogs. Fries are stated in the menu, but never available.
Also, although it is supposed to be open seating, there are residents that get quite aggressive about their favorite seats/tables, and make it very uncomfortable for any "offenders".
Activities -
Although this community serves independent, assisted, and memory residents, their activities are generally geared toward people with limited mobility.
Value for Cost. -
I love living in our "cottage"! With 4 bedrooms I have more room than I've ever had!
Response from Pacifica Senior Living Oakland Heights
November 7, 2023
Thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review.
Anonymous - Family/friend
Assisted Living
October 24, 2023
our families experience
For the activities - they could have more for higher functioning residents - higher functioning both mentally and physically. If we could give the value for cost a 10, we would! The Pacifica Senior Living community is peaceful, quite, kind and the staff have been great. It is a beautiful campus
Response from Pacifica Senior Living Oakland Heights
November 1, 2023
Thank you for your review! We're glad to hear that you have enjoyed your experience at Pacifica Senior Living Oakland Heights.
Paul - Family/friend
Memory Care
June 15, 2023
Very patient and hard working staff and line employees.
Pacifica has been extremely beneficial to my mom and our family. We were lucky to find them. I was an Oakland policeman and knew about the facility. I always express my appreciation for the work and patience the staff members display day in and day out.
Response from Pacifica Senior Living Oakland Heights
June 19, 2023
Hi Paul, thank you for sharing this positive review about your experience with our community!
Here at Pacifica Senior Living Oakland Heights, we always strive for top-quality service and are glad we could provide it for you.
Anonymous - Family/friend
Independent Living
February 8, 2023
My review of Pacifica Oakland Heights
This facility is ok. It's a nice, clean place. General areas always seem very clean and well kept. The people that I've interacted with have all been fine. The move in process was a little rough, but the staff was very responsive and everything was taken care of as quickly as possible. Things seem to be going very well right now. My mom hasn't participated in the activities yet, so I can't rate those. I would recommend this facility to family and friends.
Response from Pacifica Senior Living Oakland Heights
June 28, 2023
Thank you for your honest feedback about when your mom moved in. Here is a link to the Calendar of Activities so that you see the options that your mum has on a daily basis. We appreciate that you recommend us to others.
anonymous - Family/friend
Memory Care
November 17, 2022
our families experience
Nothing to say but terrible service all around. They could improve on all the below.
- Have consist staffing day and night.
- Have experienced team members overnight to address some of the resident sun downing issues.
- Have a knowledgeable Director who knows how to solution and not make accusations to family members.
- Do not steal new clothes provided to residents by family members. Half of the wardrobe I bought for my loved one was missing along with their laundry hamper.
- Faculty director be accessible to residents family when called and not avoid them.
- Med techs do not call police on residents for being threatened with a plastic knife
- Med techs don't call paramedics to transfer residents to hospital because they are under staffed
Response from Pacifica Senior Living Oakland Heights
December 27, 2022
Pacifica Senior Living Oakland Heights has gone through significant staffing changes since the time that your relative lived at our community. A new Executive Director started this year and together with the Resident Director of Services have addressed issues related to the stability of care staff. New procedures and guidelines are in place so that residents and their families can feel safe in the knowledge that our care staff are appropriately trained and supervised.
GT - Family/friend
Assisted Living
November 8, 2022
Slow to get back to you but a good place overall.
For the time she was there, her room did not have the in-house cable in the contract, so we payed for Comcast. After meeting with the Executive Director, he agreed to move her to another room, but my sister decided to move. Other than not returning voicemails until about the third call, I would give them a 5 in all the other categories. They did refund us as promised under the contract terms.
Response from Pacifica Senior Living Oakland Heights
December 8, 2022
Thank you for sharing your five star detailed review here. We will do our best to improve in the areas you feel were lacking. We are sorry that your sister decided to move, and would like to keep in touch. Please feel free to reach out in the future, we would love to see your sister back here in our community. Thank you so much again for sharing and we hope to see you both again soon.
anonymous - Family/friend
Assisted Living
October 11, 2022
Would not recommend
Pacifica Senior Living Oakland Heights is a horrible place and I would never recommend the facility to anybody.
Response from Pacifica Senior Living Oakland Heights
December 27, 2022
Pacifica Senior Living of Oakland Heights prides itself on creating an open and communicative environment for our residents and our staff. Without any specific details, it is difficult to address your actual complaint, other than to say that we must not be a match for what you are looking for.
anoynmous - Toured community
Assisted Living
July 25, 2022
tour review
Our family had an in person tour and the tour was not very good from the start
Response from Pacifica Senior Living Oakland Heights
August 3, 2022
We'd like the opportunity to discuss your review, so if you're willing, please contact our Executive Director at (510) 255-2108. We hope to hear from you to resolve this matter.
anonymous - Family/friend
Memory Care
June 28, 2022
Our families experience
The staff members for the most part are really friendly but sometimes they have inconsistencies with their communication. It could be because they are short staffed which we understand given the circumstances these days but sometimes when we reach out to the staff for questions we either get a response right away, an hour later or even the next day.
Response from Pacifica Senior Living Oakland Heights
July 1, 2022
Thank you for taking the time to leave us this positive review and feedback. We hope you have a great day!
Tonia - Family/friend
Assisted Living
June 21, 2022
a wonderufl place for your lvoed ones
We have had an excellent experience so far. Every time we come to visit everything is in order and where it should be and out loved one room is always clean. The staff members are wonderful, they are always extremely welcoming. They have a variety of different sized apartments that only go up a small fee of [fee removed] so it is not expensive. They also have housing on site, it is a gated community and if they residents have cars they have underground garages. They except everyone here no matter then level of care or needs. They excepted our loved one who has epilepsy and those with memory loss. Our loved one used to only eat two meals there but not we have pushed it to three meals a day because he loves everything that is served. From what we can tell they have so many different activities that are offered seven days a week all the way up until 3:00PM. This is more of a community setting, our loved one has their own room and can receive 24/7 care and it is still less expensive then other communities in the area even. Our loved one is having a ball, we have recommended this community to other families and will continue to do so.
Response from Pacifica Senior Living Oakland Heights
June 23, 2022
Tonia, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again!
Paul B - Family/friend
Memory Care
May 25, 2022
Relieving The FAmily Of The Mental and Emotional Strain for Caring for a Loved One
Even though it is in the middle of Oakland, the spot is crime free in the area. Don't listen to of all the reports that Oakland is all bad, this community doesn't immolate the city of Oakland as a whole. The staff are responsive to questions or concerns that the family has about our loved one.
Response from Pacifica Senior Living Oakland Heights
May 27, 2022
Paul, thank you for leaving this detailed review about your experience with Pacifica Senior Living Oakland Heights. We appreciate it and look forward to seeing you again! Take care!
anonymous - Toured community
Assisted Living
March 3, 2022
Tour of Pacifica Senior Living
The lady we toured with had only been here about [date removed] but we found her sales pitch to be very aggressive. The facility is absolutely beautiful. The room sizes were much smaller. It is not in the safest neighborhood, but it is gated.
Response from Pacifica Senior Living Oakland Heights
March 15, 2022
We'd like the opportunity to discuss your review, so if you're willing, please contact our Executive Director at (510) 255-2108. We hope to hear from you to resolve this matter.
anonymous - Toured community
Assisted Living
January 11, 2022
Community Tour
The people who showed us around on the tour were very nice, but the facility was an awful setup. The rooms were tiny and too closed in. It was more expensive, yet it didn’t have all the amenities that the place we chose did. (The place we chose was like an entire studio apartment really, with a kitchen, laundry facilities, great bathroom and shower, and a bay window). The room at Pacifica felt like a closet. There was barely room for a bed, let alone a dresser or TV. And that's not what we wanted for our loved one in a space where she would spend the majority of her time.
Response from Pacifica Senior Living Oakland Heights
January 21, 2022
Hello - We’re sorry your experience didn’t match your expectations. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
Galen C - Family/friend
Memory Care
September 15, 2021
Authenticity can't be faked - it shows. I'm very impressed with Pacifica Oakland Heights. Pacifica is what it says it is.
The mood in the Dementia Care facility is light and warm. In the exercise class, two of the residents are going through the steps with a smile and a sense of humor.
When you walk into any room, the residents turn their faces toward you, like they expect to have a conversations. And they do. The staff is always saying, "Hi Miss [name removed]," "Hi [name removed], did you have a good walk?"
Everyone's story is listened to. "Your dad is here today? Where? Over by the bench? I see him!"
The residents seem genuinely emotionally healthy. I chose a good place for my Mom.
Response from Pacifica Senior Living Oakland Heights
October 27, 2021
Hi Galen C, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Oakland Heights. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!
Happy@Pacifica - Family/friend
Assisted Living
September 13, 2021
Fantastic Director!
My father has thrived under the leadership of [name removed], the Director of the Pacifica in Oakland, CA. I am so impressed with the friendship she has with my father and all that she's been able to do to improve his quality of life. It's true peace of mind to be able to receive a quick response whenever I call/email her. [name removed] staff & care givers interact with my father so wonderfully, and he's happy. My father has lived at the Oakland Pacifica for more than 10 years, and it's still such a blessing that my family found Pacifica when we did!
Response from Pacifica Senior Living Oakland Heights
December 27, 2022
Hello, thank you for your positive review.
brent - Family/friend
Assisted Living
September 10, 2021
my review
My loved one has dementia and Pacifica has been able to provide the assisted living she needs with a very compassionate and genuinely caring staff. The activities and socially engaging atmosphere is perfect.
Response from Pacifica Senior Living Oakland Heights
November 13, 2021
Brent, your satisfaction is our top priority.
Neighborhoods around Pacifica Senior Living Oakland Heights
See what the neighborhood has to offer and what’s nearby:
Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the California regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about California regulations for Assisted Living.
Frequently Asked Questions about Pacifica Senior Living Oakland Heights
Pacifica Senior Living Oakland Heights offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Pacifica Senior Living Oakland Heights 7.9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (510) 534-3637 to reach a resident at Pacifica Senior Living Oakland Heights.
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Other Senior Housing in Oakland, CA
Assisted Living in Nearby Cities
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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