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1516 Harmon St., Norfolk, VA 23518
16 reviews
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4 star
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3 star
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1 star
6%
5.9
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11062 reviews
19046 facilitiesFor more information about senior living options:
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Dave
-
Family/friend
4.0
Good, but visitor access is too difficult
This facility has improved markedly under new ownership and improvements to the facility, cosmetic upgrades, etc., have made a big difference. The biggest (recent) complaint for family members is not being able to punch a code to get into the facility, access elevators, etc. A staff member has to accompany visitors to get them onto elevators. They're not always present, so visitors have to wait, go find someone, etc. This isn't pleasant or convenient, and it adds a real burden to the already burdened staff. I know it's for security purposes, but family members could be given card access, for example.
About the facility Commonwealth Memory Care at Norfolk
Commonwealth Memory Care at Norfolk in Norfolk, VA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Memory Care
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Amenities at Commonwealth Memory Care at Norfolk
Healthcare Services
- Diabetic Care
- Staffing & Ancillary Services
- Memory Care
- Incontinence Care
- Medication Management
- Non-Ambulatory Care
Meals & Dining
- Room Service
- Low / No Sodium
- Special Dining Programs
- No Sugar
- Restaurant Style Dining
- Anytime Dining
- Professional Chef
- Guest Meals
- Meals Provided
Room Amenities
- Handicap Accessible
- Respite or Short Term Stays Offered
- Ground Floor Units
- Air Conditioned
- Cable or Satellite TV
- Wheelchair Accessible Showers
- Wi-Fi/high-speed internet
Community Amenities
Transportation & parking
- Transportation at Cost
- Resident Parking Available
- Property Convenient to Public Transit
- Complimentary Transportation
Pets
- Dogs Allowed
- Cats Allowed
Common areas
- Beauty Salon
- Library
- Outside Patio
- Indoor Common Areas
- TV Lounge
- Butterfly garden / Hummingbird garden
- Central Fireplace
Recreational areas
- Piano or Organ
- Raised Garden Beds
- Woodworking Shop
- Game Room
Services
- Laundry Service / Drycleaning
- Beautician
- Housekeeping
Languages spoken
- English
- Spanish
Activities
- Dances
- Day Trips and Outings
- Live Musical Performances
- Pet-focused Programs
- Wii Bowling
- Devotional Activities On-Site
- Intergenerational Programs
- Gardening Club
- Holiday Parties
- Birthday Parties
- Activities On-site
- Live Dance or Theater Performances
- Trivia Games
- Visiting Chaplain or Priest
- BBQs or Picnics
- Sensory-based Programs
- Educational Speakers / Life Long Learning
- Devotional Activities Offsite
- Live Well Programs
- Tai Chi
- Art Classes
- Reminiscence Programs
- Activities Off-site
- Cooking Classes
Reviews
for Commonwealth Memory Care at Norfolk
16 reviews
Write a reviewA Place for Mom has scored Commonwealth Memory Care at Norfolk with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Commonwealth Memory Care at Norfolk has 16 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.1
Friendliness
4.2
Care Services
4.2
Staff
Meals & Dining
Activities
4.2
Value for Cost
4.2
A Place for Mom has scored Commonwealth Memory Care at Norfolk with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Commonwealth Memory Care at Norfolk has 16 reviews with an average "overall experience" of 4.2 out of 5.
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1-16 of 16 reviews
Deborah Lintz - Family/friend
Memory Care
April 22, 2018
Stay out of there!!!!!
I can only hope that my opinion could change a life. The last time I gave my opinion it was taken out for the public not to see. My mother's care was horrible. The biggest mistake I ever made was putting her there. I would still have her with me today had I not made the bad decision of putting her in their care. It was their fault and they still keep the people who are to blame for her death. I was lied to by the nurse because she neglected to do her job. This knowledge was given to the president who did nothing except take all our money anyway. Other family members in this building felt the same way. Do not take your loved one there. Oh, the stories I could tell would shock you.
Anonymous - Toured community
Memory Care
July 14, 2017
Not a fan of the layout
I liked this property, however, my dad did not like it as much as the one we ended up placing him in which with his mental status being what it says a lot. For me, there was nothing wrong necessarily with the location the staff seemed nice and friendly and helpful. However, it was just the layout of the building that seemed a little off to me.
It is strictly a locked memory care community which is fine that wasn't a deterrent that is what I was looking for it was just the layout I didn't care for.
Anonymous - Family/friend
Memory Care
May 23, 2017
Plenty of activities!!
My father has recently moved into this community and so far things are going okay for him. I had a few communication issues in the beginning with the staff but they have seemed to work them selves out. He has had no complaints about the meals they provide them and enjoys participating in activities with the other residents from time to time.
Anonymous - Toured community
Memory Care
December 31, 2016
Brad and Carrie are caring professionals. Te both covered their depts thoroughly and professionally. Their knowledge is without measure. Their caring and ability to answer immediately all our questions. They both are your best assets. As we observed the staff in our tour, we saw caring, fiendliness and ability to take care if the residents. Thank you for your menory care facility--not an easy job and you are greatly appreciated.
Anonymous - Family/friend
Memory Care
June 27, 2016
Thank you
CMC - Norfolk is the BEST !!! We appreciate and want to thank everyone for all you do.
Dave - Family/friend
Memory Care
April 10, 2016
Good, but visitor access is too difficult
This facility has improved markedly under new ownership and improvements to the facility, cosmetic upgrades, etc., have made a big difference. The biggest (recent) complaint for family members is not being able to punch a code to get into the facility, access elevators, etc. A staff member has to accompany visitors to get them onto elevators. They're not always present, so visitors have to wait, go find someone, etc. This isn't pleasant or convenient, and it adds a real burden to the already burdened staff. I know it's for security purposes, but family members could be given card access, for example.
Response from Commonwealth Memory Care at Norfolk
April 11, 2016
Dave,
Thank you so much for your message. I appreciate your comments regarding our security measures at Commonwealth Memory Care at Norfolk. Ensuring the safety of all of our residents, their family members, and team members is very important to us. I would love the opportunity to meet with you to discuss our current policies and see if there are areas for improvement when family members visit. Please feel free to reach me at [removed] or [removed]. Thank you again! Ed Corbeil, Vice President of Operations, Commonwealth Assisted Living.
Tina Swan - Family/friend
Memory Care
March 13, 2016
Making a difference!
Let me just tell you, this place is phenomenal! When we had to find a place for my 93 year old mom (who btw is Italian and fiesty) they took her with open arms. The staff listen to your suggestions and actually follow through with their commitment to take care of their residents and their families. Although, there has been some turnover, the new team in place are trying to make a difference. They understand that every resident's care plan is different and try to work with each one to optimize their well being. They are getting rid of the folks that don't have that philosophy and I'm okay with that. A couple of shout outs are to Felicia, the marketing director, Carolyn, the executive director and John the nurse practitioner! They listen and care!! And I thank you, please keep making strides!!!
momfinglet - Family/friend
Memory Care
January 1, 2016
Getting mom settled
Just placed my mom but the staff has been great! Everyone was so helpful in getting her settled. This is such a nerve racking experience and to know that they have your moms best interests at heart is a relief that is hard to describe!
Anonymous - Family/friend
Memory Care
September 15, 2015
Nice looking place, wonderful staff
They're really doing an excellent job taking care of my loved one here, despite it being a difficult situation. My Dad has severe dementia, but the staff here are obviously very knowledgeable and understanding when it comes to memory care. They've also gone out of their way to be reassuring and accommodating to my Mom as they care for Dad. The facility itself is very nice, Dad has his own apartment and bathroom, and was able to bring a lot of his own things from home. They've also got plenty of activities here to keep the residents entertained. I would absolutely recommend them to anyone looking into memory care in the area.
Terri Baer - Family/friend
Memory Care
December 2, 2014
My Dad's Care
Nice room, staff are very friendly and helpful. Had some issues with my Dad's laundry in the beginning but have since worked them out. When I need to contact someone, I usually get a quick response. All in all, I'm pretty satisfied.
Helen Parker - Family/friend
Memory Care
December 1, 2014
A Piece of Mind
Commonwealth Memory Care of Norfolk is one of the most pleasant assisted living residences I have been involved with. It gives me such piece of mind and has been a Godsend for me. I am able to have a life of my own knowing that my husband is being cared for the way I want him to be. The staff and all concerned are a gre at bunch of people. I do appreciate everything they do for my husband.
Anonymous - Toured community
Memory Care
November 6, 2014
This is one of the most outstanding memory care centers worldwide. My aunt, Mary War, adjusted within the first month at this facility. Everyone seems to go the extra mile for the adjustment of the resident's new home. My aunt has been in this facility for 1 1/2 year and I am especially happy.
Pamela Wade - Family/friend
Memory Care
October 27, 2014
Staff is Caring
Commonwealth Assisted Living is a very fine facility for those with memory problems. My mother has resided here for over a year and has improved in her health and disposition. The staff is caring and has been a godsend to our family.
Anonymous - Family/friend
Memory Care
April 2, 2014
Staff has been very friendly and help...
Staff has been very friendly and helpful. They were able to accomplish a lot in a very short time. I will have a better overall evaluation once I have had a chance to visit the facility.
A Place For Mom Customer - Toured community
Memory Care
December 24, 2012
Least expensive. Nearby and uses hosp...
Least expensive. Nearby and uses hospitals close to us.
A Place For Mom Customer - Toured community
Memory Care
December 16, 2012
This one sounds wonderful, talked to ...
This one sounds wonderful, talked to branch manager about it on phone but its just not an area my dad would go to.
Viewing 1-16 out of 16 reviews
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Frequently Asked Questions about Commonwealth Memory Care at Norfolk
Commonwealth Memory Care at Norfolk offers Studio and Semi-Private. Learn more.
Call (757) 588-4663 to reach a resident at Commonwealth Memory Care at Norfolk.
Other Senior Housing in Norfolk, VA
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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