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Brookdale Mt. Hood

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25200 Southeast Stark Street, Gresham, OR 97030

8.6
Review score
44 reviews
Add review
8.6
Review score
44 reviews
5 star
34%
4 star
36%
3 star
18%
2 star
5%
1 star
7%
See all reviews
8.7
Review score
27444 reviews
644 facilities
For pricing & availability:
(866) 374-4058
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Brookdale Mt. Hood
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Brookdale Mt. Hood
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KC A
-
Family/friend
5.0
A friendly and caring place
My Family member has lived at Brookdale Mt. Hood for over 10 years. I feel like we're a part of the Brookdale Family. She has special needs & staff are so Kind & thoughtful with her Staff have care conferences & include family input. Always endly staff. She loves it there!

About the facility
Brookdale Mt. Hood

Aging in place may finally feel seamless! Here at Brookdale Mt. Hood, residents can say goodbye to cooking and cleaning, because Brookdale’s team members prepare nutritious meals and manage chores like home maintenance, housekeeping, transportation, and landscaping. Plus, you can rest easy knowing that staff is available 24 hours a day, seven days a week to be alerted to an emergency. An alert system, paired with keypad entries, is also in place, providing even more protection. Here, residents’ wellness is supported by collaborative care partnerships, and each individual's care plan is flexible and can be adjusted as needed. You may not need assistance with bathing, dressing, or medication management now, but if at some point you do, Brookdale’s staff can provide as much support as you need. A concierge service is also available to assist with a variety of personal requests. Brookdale Mt. Hood also offers residents access to a host of convenient and attractive amenities, including a beauty and barber shop, postal services, a whirlpool, a game room, and more, all located on-site.

Community Services and Amenities

Volunteer for your favorite cause or participate in a classic game or movie night with your new friends. You can be as active as...

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Senior living options offered

Assisted Living

Pricing
for Brookdale Mt. Hood

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Brookdale Mt. Hood
Brookdale Mt. Hood

25200 Southeast Stark Street, Gresham, OR 97030

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Review score
44 reviews
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Review score
44 reviews
5 star
34%
4 star
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18%
2 star
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7%
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9.5
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80 reviews
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4 star
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5%
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8.7
Review score
206 reviews
8.7
Review score
206 reviews
5 star
85%
4 star
11%
3 star
4%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
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Lowers your rent by a dollar amount or percentage.

Active promotion

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Active promotion

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Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Amenities
at Brookdale Mt. Hood

Healthcare Services

  • Non-Ambulatory Care
  • Staffing & Ancillary Services
  • Medication Management
  • High Acuity Care
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • Room Service
  • No Sugar
  • Meals Provided
  • Restaurant Style Dining
  • Guest Meals
  • Vegetarian
  • Low / No Sodium

Room Amenities

  • Air Conditioned
  • Wheelchair Accessible Showers
  • Kitchenette
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Transportation at Cost
  • Uncovered Parking
  • Resident Parking Available

Pets

  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Common areas

  • Meeting Room
  • Beauty Salon
  • Library
  • Outside Patio
  • Barber Shop
  • Outdoor Common Areas
  • TV Lounge
  • Indoor Common Areas
  • Central Fireplace

Recreational areas

  • Raised Garden Beds
  • Arts and Crafts Center
  • Game Room
  • Movie or Theater Room
  • Piano or Organ

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Birthday Parties
  • Live Musical Performances
  • Educational Speakers / Life Long Learning
  • Art Classes
  • Brain fitness / Dakim
  • Activities On-site
  • Other Religious Services
  • Tai Chi
  • Gardening Club
  • Day Trips and Outings
  • Protestant Services
  • Catholic Services
  • Christian Services
  • Devotional Activities Offsite
  • Holiday Parties
  • Forever Fit
  • Live Well Programs
  • Activities Off-site
  • Devotional Activities On-Site
  • Visiting Chaplain or Priest
  • Happy Hour
  • Live Dance or Theater Performances
  • BBQs or Picnics
  • Yoga / Chair Yoga
  • Stretching Classes
  • Wii Bowling
  • Trivia Games

Reviews

for Brookdale Mt. Hood

8.6Review score44 reviews
8.6
Review score
44 reviews
5 star
34%
4 star
36%
3 star
18%
2 star
5%
1 star
7%
Brookdale
8.7
Review score27435 reviews644 communities
Write a review
A Place for Mom has scored Brookdale Mt. Hood with 8.6 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Brookdale Mt. Hood has 44 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
4.1
Friendliness
4.4
Care Services
3.9
Staff
4.4
Meals & Dining
3.6
Activities
4.0
Value for Cost
3.9
A Place for Mom has scored Brookdale Mt. Hood with 8.6 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Brookdale Mt. Hood has 44 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
Brookdale
8.7
Review score27435 reviews644 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 44 reviews
Anonymous - Resident/client
Assisted Living
June 26, 2024
5.0
everyone here is wonderful and [name removed] always says shes glad to be living here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
HF - Resident/client
Assisted Living
June 20, 2024
4.0
Building needs work, gutters are plugged up, siding is coming loose on outside of building. Doesn't get baths on time.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Value for Cost
5
Anonymous - Resident/client
Assisted Living
June 20, 2024
5.0
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Resident/client
Assisted Living
June 20, 2024
5.0
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Anonymous - Toured community
Assisted Living
June 18, 2024
5.0
Clean, friendly. I think my mom would be happy here. I just need to convince her she's ready.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
KC A - Family/friend
Assisted Living
June 18, 2024
5.0
A friendly and caring place
My Family member has lived at Brookdale Mt. Hood for over 10 years. I feel like we're a part of the Brookdale Family. She has special needs & staff are so Kind & thoughtful with her Staff have care conferences & include family input. Always endly staff. She loves it there!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Pat C - Resident/client
Assisted Living
June 18, 2024
4.0
Resident
Lived here 9.5 years. Love it here.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
June 12, 2024
3.0
Verified Review
Our Experience
My loved one was previously a resident at Brookdale Mt. Hood. If I had known about their inability to delegate early on, I wouldn't have chosen this facility for my loved one. I would never recommend this facility to others. Head staff cannot delegate, so often the lower staff are not aware of the specific job they are to do with specific residents. The 3rd floor stunk to high heaven. I vomited twice from the smell of filled kitty litter and residents who needed tended to, who had defecated not in a toilet but maybe on the floor? I do not know exactly, but it was awful as you stepped out of the elevator. Also, the mess on the floors and tables in the open eating area remained there after 10 p.m. We moved my loved one out of this facility.
Cleanliness
1
Friendliness
5
Care Services
4
Staff
2
Meals & Dining
5
Activities
1
Value for Cost
3
Anonymous - Family/friend
Assisted Living
July 11, 2023
5.0
Verified Review
Advocating in Advance
If there are special dietary needs, make sure you do speak to the person in charge of food who is most agreeable and easy to work with. Make sure your loved one and you understand what Brookdale offers in terms of cleaning and laundry so that your loved one can be put on the schedule immediately as part of your orientation or whatever you go through as your loved one is planning to join the facility. They really do care!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
February 20, 2023
1.0
Verified Review
If you need care, would not recommend
I believe that if somebody just needs a room and they are more independent, then it is probably a very nice place to live. However, if they need at care at all, (even meals delivered etc.) I would avoid it. For our family, it was a very bad experience.
Response from Brookdale Mt. Hood
February 21, 2023
Thank you for taking the time to provide feedback. We take your comments seriously and are committed to providing quality care and services to our residents. Your feedback has been shared with our management team for review.
Miranda - Family/friend
Assisted Living
November 15, 2022
3.0
Verified Review
Not What I Was Hoping For
I would not recommend the community to others for their loved ones. The community told us there would be care items included and they weren't. The housekeeping wasn't provided such as taking the trash out, vacuuming, etc. There was a time that I was visiting and I couldn't find a staff member to assist with a screaming resident. I ended up having to call the night line to get assistance for this resident. The meals portions were really small for the residents. There was a variety of activities offered to the residents to participate in.
Cleanliness
1
Friendliness
4
Care Services
2
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
2
Response from Brookdale Mt. Hood
December 20, 2022
 Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we could focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.
anonymous - Toured community
Assisted Living
April 8, 2022
3.0
Verified Review
Community Tour
Their marketing person was a very helpful and friendly person. The facility was going through some remodeling, so the space at that time had a very unfinished feel. I saw piles of boxes, plastic sheeting, etc., so it was hard to really get a feel for what it would be like long term. They had a smaller community space for gathering than I saw at other places. But they had an interesting layout with an internal courtyard. So if families are concerned about their loved one wandering beyond a safe space, that could be a good option for them.
Response from Brookdale Mt. Hood
April 12, 2022
We appreciate you taking the time to visit our community, and we have shared your feedback with our management team.
anonymous - Toured community
Assisted Living
October 8, 2021
5.0
Verified Review
Tour of Brookdale
We loved Brookdale. The people we have dealt with are amazing and were not too pushy but good with their follow up. We are back to looking for more care for our loved one, and this facility is definitely on our list to visit again!
anonymous - Family/friend
Assisted Living
July 9, 2021
4.0
Verified Review
A very friendly environment and pretty caring
We do think the staff are very friendly, responsive and have been helpful on a number of occasions. What really did it for us was that they offered a specific unit for low to moderate dementia care which just fitted our loved one so perfectly.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
May 24, 2021
3.0
Verified Review
My Thoughts
I would recommend you check around to different communities. The community is short staffed. The food is served cold on paper plates and plasticware. The staff say the residents can warm the food up in the microwave, but is hard for those that can't get up.
Friendliness
5
Care Services
3
Staff
2
Meals & Dining
1
Brian S - Family/friend
Assisted Living
May 7, 2021
5.0
Verified Review
A place for mom!
The entire staff team from top to bottom were very good, and the cleanliness of the community improved with the remodeling. We have absolutely no complaints with the community. The head nurse was very helpful, the sales gal was also very good working with our family, and moving our loved one from a one bedroom to a studio. Brookdale is a very good organization to work with, and we had full confidence in their honesty.
Friendliness
5
Care Services
5
Staff
5
Cleanliness
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
May 3, 2021
2.0
Verified Review
my experience
the director of the community was wonderful. There have been a few issues with billing. If you have Kizer insurance don't go here, they had issues with paperwork on more than one occasion. I would not recommend this community to others
Cleanliness
4
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
1
Value for Cost
4
Response from Brookdale Mt. Hood
May 3, 2021
We are sorry to see we have not met all of your expectations. We would like to learn more about your experience, and hope you will call our Brookdale Resident and Family Connection team.
anonymous - Resident/client
Assisted Living
February 12, 2021
2.0
Verified Review
My review of Brookdale Mt. Hood
I do not have anything against the workers here, and overall it is a good community. However being in a wheel chair I sometimes do not get all the assistance I need, and if I need more assistance they will tack on more fees.
anonymous - Family/friend
Assisted Living
February 8, 2021
3.0
Verified Review
Brookdale during COVID
In my view, a lot of long term care facilities and with our experience at Brookdale Mt. Hood is that COVID should not have gotten in as easy as it did. Half the staff tested positive and they had 10 deaths. They were not compliant with a lot of the rules and that is why it spread so fast. The food is not good either, the meals are having to be delivered and they are sometimes cold and not prepared correctly. We are having to provide her with a lot of food so that she can have a decent meal. I do think that things could have been handled better here.
Friendliness
5
Care Services
4
Meals & Dining
0.5
Value for Cost
2.5
anonymous - Toured community
Assisted Living
November 14, 2019
5.0
Was very impressed with [name removed] who took the time to look up what IBM was. great tour. honest and upfront with all my questions and concerns.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 44 reviews

Neighborhoods
around Brookdale Mt. Hood

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Oregon regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Oregon regulations for Assisted Living.

Frequently Asked Questions
about Brookdale Mt. Hood

Brookdale Mt. Hood offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale Mt. Hood 8.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (503) 665-4300 to reach a resident at Brookdale Mt. Hood.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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